That’s weird. You can definitely do that with the new app. I use both versions of the app and both do exactly the same things. The old one comes with the Apple Watch app which is the only difference

Here in the UK, it’s free for the first three years of purchasing the car, thereafter we have to pay for just the additional features like remote start etc. and it’s only £36 (including VAT) per year…

@@mauvinfernandes yea mine hasn't worked since September and it told me that my subscription expired to use the app and when I tried renewing it, it charged me $119 US for a year. It use to be free for me. I've had my 2017 jag xe since June of 2021 🥺🥺

@@mauvinfernandes that sucks 😕

May be you got lucky to get an extra year for free…

Just checked and no, they have removed the app from App Store. And they have also disabled it completely which means that the one that is already installed has also stopped working. That’s frustrating and a backward step.

@@mauvinfernandes thx for the fast reply. Which means that jaguar doesnt support apple watch anymore right? do you think they might update it to the new one now they removed the old completely?

I sure hope so. But knowing them, we might be waiting fora long time. Hate them for doing this. They are so out of touch…..

Glad to be of help…

Yes there is Alan, all you do is login to the in control remote on a PC and put in the date range and tick the box at the top to select all journeys and hit delete. Also another tricky way to do it is, login on the older version of the app and disable the journey option and re-enable. OLA… They should all disappear. Annoyingly I learnt it the hard way…🙂

No different to Mercedes then.So many technical updates on cars these days.

They are indeed. One of the reason I bought the car😉.

Do you have to have a SIM card for the xe to have remote or not because I can’t find a SIM card slot

@@markusboutros8204 No u don't.

Ah, no. Won’t be available for a manual car. Only automatics….

@@mauvinfernandes perfect, thanks for letting me know. Been checking this for months lol

Hi, thanks and yes. The app is available on both App Store and play store. Just search for Jaguar remote and you should see them both listed.

@@mauvinfernandes Ok, thank you very much for your help. Have a nice rest weekend.

That sounds right. Normally if it’s already lapsed, you will need to ring Jaguar customer services and they will then send you a Jaguar renewal reminder with the link to renew. If not the other way to do it is by just Googling renew Jaguar remote. I know it’s a bit weird... one would expect it to be under the account section, but weirdly this one needs to be googled. If I remember correctly, you will then be promoted to log in just before you purchase it.

These cars have a pre installed SIM card in them somewhere (I’ve never seen mine) specifically for this functionality as well as emergency calling services. But there is also another sim slot in the car too (only for data hotspot functionality). Mine is an XF and the sim slot is in the boot.

£36 for a year and £57.60 for 2 years - Well worth it though...

I think you need to renew your subscription. Had the same with mine. The new one showed the options but didn’t work, old app never showed any options. Renewed subscription and re did the setting up process and bang, all started to work.

Hi, the Jaguar remote app only works with newer cars. What functions you get depends upon if your car is automatic or not etc. Auto cars can be started and warmed up with the remote app whilst it is still locked and secure (some countries don’t allow that). In control app is just an interface to connect the phone to the car with USB. Just got some old crappy apps to use. Pretty useless if you ask me. Remote app is amazing. But like I said it’s functions vary depending on the car type and the country.

@@mauvinfernandes many thanks for these infos.

From 2016 onwards I believe

I was actually using it on my older 2013 XF too so before 2016 for sure

Correct but with limited functionality I believe?

No longer Bud, they’ve taken out the old app all together

Hi, highly likely. Mine was back as soon as I replaced the battery and working ever since... the only thing you can try to see if you could revive it is by going for a long drive or buy a trickle charger and charge it for a day or so. I tried trickle charging mine and that had revived the system for a day and it stopped working the day after...

@@mauvinfernandes so was the battery still good enough to start the car manually but too weak to start remotely, everything on my app works correctly but when I try and start it remotely I can hear clicks under the hood but fails to start every time, I can start it manually no problem though.

No, my remote start function worked fine even with the stop start not working. But your description seems like your battery has gone a bit too low life then mine but just enough to start manually? And it’s beginning winter time. Might be worth just changing anyways…. I have read some old threads about what you just mentioned….

@Arnold Ochoa Hi did you manage to resolve this, mine is the same everything else works but not climate start, from outside the car I see the dials move and lights up but not able to start then times out. I see the battery lit up red then goes off, car is driven on motorway and gets a good run and still does not work after either.

Hi, all automatic cars (since 2016-17 I think) normally has this facility. I cannot imagine the new E pace not having this feature. If anything, it will be even better and sophisticated…

Hi, sorry for the late response (never got a notification for your comment) but yes you can. All you do is just set the temperature you desire and if you set it to low the AC kicks in automatically. If you set it high the heating kicks in. It is the best feature of this app.

Hi, not to worry, my car arrives tomorrow anyway. You're a gent for taking the time to answer, thankyou so much 👍🏼

nice, enjoy your Jag and welcome to the club.

Don’t think so. I think it’s 2016 onwards

Hi, not sure why but never received any notifications for any comments. But just so you know, the app is only available for Apple watch so far. And Jaguar are awful when it comes to software development/enhancements

It’s definitely there. Search for Jaguar remote.

That’s a bit weird, presuming it’s an automatic? I would delete the car and re-do the setting up process. That might reset the system. Pressing the brake defeats the whole point of being able to pre condition the car….

Is working. I set the temperature over 24° and seems to work. Hopefully will last

Which app ?? In appstore there is only incontrol and it has no features like open/close door …

That might be because you don’t have a subscription. You need to pay for a subscription

Not too sure, might be something wrong with mine. Sometimes it’s nice and toastie within 10 mins and other times it takes around 15 mins…

Hi, sorry for the late response (never received any notification for your comment). I had the exact same issue but after a lot of research I found out that the the remote start system apparently is a subscription service and you need to pay around £36 annually (after the initial 3 year period from the original date of purchase). Same happened to me. Once I paid for the subscription and re-installed the old version of the app, the remote start option appeared back. if you already have a subscription, try un-installing the app and re-installing it.

@@mauvinfernandes thankyou for your response. But that’s not the problem. I found out by calling Jaguar that that function is illegal in my country. Pff I am trying to get around it but i don’t know how. Super super fkn frustrating man!!!! I’m from belgium. My car comes from germany. And the remote start stop is illegal in both of them🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️😡

Oh yes, that is very true. I had read about it. I honestly cannot see the point of that feature being illegal??? So getting your car ready, warmed up and cozy is illegal? I find it disgusting. Just because someone at a round table decided to deem that feature to be illegal just because they were bullied in their school probably. Good luck in finding a way around it.

@@mauvinfernandes honestly hahah 🤦🏻‍♂️ god damn. But thankyou👌