Sponsored message: Check out the awesome TCL product range here: bit.ly/3Rj5nJe Also just want to be clear that my issues in this video were with the Intel model. I haven't tested the AMD Ryzen one this year, but the one I bought last year is still working well.

With these dedicated calculator buttons, you can easily calculate the price of your next gaming laptop.

My friend ordered a higher-end model from Australia through his brother to be sent to Iran. The first week of usage was fine until the Alienware software started acting weird. Long story short, many of the sensors in the mainboard and also the GPU were faulty and my friend had to RMA it back to Australia. You cannot fathom how hard it is for someone in Iran, with minimal access to proper international postage when it comes to electronics and foreign customer support due to sanctions and whatnot and also the unbelievable costs, to return a product to the company. The only good thing in this ordeal was the Dell support who guided him throughout the procedure and decided to replace his laptop for him.

I have the g15 5521 and have not experienced any of the issues you mentioned in the beginning. They must have fixed the issue with a software update. However, your findings about the G Mode are still valid on this machine.

i get a dell g15 5521 SE for $1399 at micro center..... specs 12900h, 3070 ti, QHD 1440p 240hz G-Sync 400 nits+, 32 GBS DDR5 4800, 1tb, killer wi-fi 6, 86wh battery, 240w brick. got a 3 year accidental warranty. no issues what so ever. updates fixed every thing.

Beautiful thing about jarrod's reviews that no other channels shows is the LCD part numbers of these laptop, and he shows it with proper reviews of color gamut coverage, etc. Thank you so much Jarrod!

Sometimes when you find laptops with great specs cost less than their competitors. Is usually a sign of how bad the laptop has been at launch.

I bought a G15 last week and it BitLocked me out three times. I returned it and found an open box Omen 30L for $1,300 and bought a used Lenovo Legion 5(1650 Ti) for $470 for travel purposes.

5:00 I manage the hardware and OS for our organization and learned long ago that generally you should use 1st party (Intel AMD) drivers before trying 2nd party/OEM drivers(Dell Lenovo) and only user 2nd party drivers if 1st party drivers dont work. I cant tell you how many times i've imaged up a newly added model, and forgot to bake the 1st party driver into the imaging media, and something doesnt work right. Example: We have some Thinkpad L380 Yogas, and with the Lenovo drivers for the WiFi they kept getting blacklisted by the AP and DHCP controller. Turns out Lenovo had added a "feature" that scanned every machine's MAC/IP/Host every few minutes supposedly to make it faster to access machines on the local network, despite all of this information being available at any time in mere milliseconds. The problem was fixed by installing Intel drivers and blocking the install of Lenovo drivers.

Hi Jarrod. I just wanted to start off by saying that I absolutely Love your videos. In fact, it was one of your videos that helped me decide to buy my new gaming laptop. That being said I'm glad you posted this video because I had a very similar problem with my new Dell G15 5511 that I purchased 2 months ago during Dell's Black Friday in July event here in Canada. At first everything was fine, then after a couple of weeks I started having nightmares with Alienware Command Centre etc. and all of a sudden started getting all sorts of weird error messages. I googled the problem and found a solution that worked for a few others. I tried this myself and now everything works perfectly. This may not work for others, but it definitely worked for me and I thought I would share. What I did was go into Windows Settings>Device Security>Core Isolation and then turn off the memory integrity. (Apparently this is something to do with Windows Defender Security, which restricts certain settings on your computer) Doing this solved my problem and now my new G15 laptop runs like butter. Again, I'm not sure if this helps, but it did for me and a few others I've spoken too. All the best Jarrod. Love your channel. :) P.S. Alienware Command Centre was taking forever to load before I did this, but now it loads instantly when I power up my laptop.

Weird, my brother recently bought this laptop and it is running completely fine. We played many games on it and it never crashed. The mode switching also works fine. He even installed linux as double boot with grub and still there was no issue. He every night puts the laptop for training models and it haven't crashed once. Edit : the model is exactly same. And he paid about $1600 for this in sale.

NOOOO I just bought it yesterday ☹️ reading these comments is soul crushing

I had a 2020 G15SE 5505. It was my first foray into PC gaming, and I had no idea what I was doing. It was a bit of a double-edged sword, because while it was really not good, it did force me to actually learn how to optimize a PC using 3rd party programs. I had to basically jailbreak it just to gain control over the fan speed. Also had to repaste it because CPU Temps would regularly get above 100C during normal gaming. I now have an ASUS ROG Zephyrus S17 with the i9-11900H and 3070. It was mind-blowing to me how much easier it was to manage performance on an actual premium laptop vs. the Dell.

Thank you for mentioning the charge limit. Most reviewers straight up ignore it. In my experience, it can prolong lifespan of a battery by 3-4 times compared to keeping it fully charged all the time.

I bought this exact model and spec in April this year (just under $3K AUD inc. an extended 4-year warranty) and it has run flawlessly! TBH - I have exclusively used only Dell Laptops for work and home now for 15x years!

I canceled one yesterday. The part that dell has removed completely connector for 2nd ssd in 2022 model is insane. I think the reason they do that because after customers return or cancel item. They will suggest them to buy Alienware which supports 2nd ssd. It only cost more than 100$ in US and 350$ in Japan

I had bought the same spec'ed G15 back in May (Intel 12700h, RTX3070ti) but returned it in the same week. Because it was missing the second SSD slot as Jarrod pointed out and also they missed an extra paid for option which was 4 zone RGB keyboard. I'm still using an old Dell Inspiron 7577 that I bought in 2018. Trouble-free so far (touch wood!) and build quality wise Dell seem to have regressed since. My 7577 has far better build quality and also so easy to upgrade/change component. I'm eye'ing on Legion 5 pro later in the year during the black friday.

I've had a nightmarish experience with my Alienware 17 X2. I finally ended up getting a post-30-day return because Dell couldn't fix it after like 3 repairs and 4 support calls.

I bought a Dell G15 5525 with a Ryzen 7 6800H and 3070Ti just over a month ago. Had none of the problems you had but yes the lighting and Dell's software can be a lot better. Other than that its been great, I got it on sale for $1600.

I've had my G15 for a little over 2 months now and my experience with it has been ehh at the beginning but okay now. When I first ordered my G15 on the 2nd day of using it, I got a blue screen and my USB ports stop working even my type C port. I told customer support what was going on and they took care of it quickly, they fixed the issue and sent it back in less than a week. Been almost 2 months since that happen and I've had no issues, just acting like a normal computer only thing I wish was different was better battery life, but for a gaming laptop, I wasn't buying it for good battery life. So for my first gaming laptop and picked up the 3050 ti with i5 11 gen, for about 650 CA plus tax when it was on sale, it's been an alright purchase so fair.

that's bizarre, everyone's been having a lot of problems with this model, but the only issue i've had was a dead pixel.

It looks like a perfect alternative workstation given thinkpads and xps prices, in addition to a good gaming pc. That's why I think they left the numpad

I have an older model and it blue screens very often. What's worse is that when it happens, it sometimes messes up both the AMD and Nvidia drivers amd I have to install them again. It is honestly sad considering it has decent performance given the price. (Ryzen 5 5600h and RTX 3050)

I use nearly the same model as you, im glad to hear other people have the same problems as me.i fixed the gshift problem with just putting it back in balanced mode manually

I've been running my Dell G15 5511 Intel version all of 2022 and have had zero issues, I did however upgrade the laptop myself with a 2 tb Samsung SSD and 32gb of memory. The laptop has been a dream even before I did the upgrades but the storage is mandatory and I can understand why that would be a deal breaker for some but as for me I like working on my computers so it wasn't a big deal other than the extra cash to upgrade (I did get mine for under $600 direct from HP with the Intel i5 and Nvidia 3050 Ti). This sounds like a serious case of really, really bad luck, just my humble opinion.

What’s your opinion on the 5510? I have the 3060 version and experience none of the issues you mentioned here.

I bought dell g15 few months back. Honestly it's quite good. I'm able to run cyberpunk, red dead 2 and watch dogs legion on high settings at 60 fps. Only thing I upgraded was the RAM. 8/10 laptop. No issues so far

My biggest problem with the model 2 year old model) was overheating. It continuously ran hot, defeating the purpose of gaming at even medium resolution. The cure was to disable the processor turbo boost in the bios. Works great after that.

Bought this laptop with ryzen 7 and rtx 3060 on May 2022, was completely awful, games crashed again and again. Contacted the support team several times they keep repeating uninstall and reinstall the software (which doesn’t fix anything, so yea waste a lot of time), in the end i just refund the laptop and get a legion 5 r7 5800h rtx 3060. An advise, If you’re looking for a gaming laptop, don’t ever get a Dell or alienware laptop.

Hmm... their cheapest version is $599 right now, with the i5, 256GB SSD, 8GB DDR5, and RTX3050. It's not really powerful, but the price is attractice. I would need to add more RAM though, and swap the SSD. I'm tempted. I don't mind messing with the software to get rid of the bugs.

I bought the G15 5511 special edition several months back just for work. Has an intel 12700H rtx 3060, 360Hz lcd. I installed 2 evo 970 m.2 drives. I can honestly say i haven't had one bad thing go wrong with it. Zero blue screens. Also Alienware command center works flawless. I did wipe it and install a fresh copy of Windows 10 Pro. I also own an Alienware M15R5 Ryzen Edition 5800H with RTX 3060. Still zero problems with it. Been an excellent laptop.

0:55 hey don’t tell Jarrod that he is a great actor, or there will be no more laptop videos 😂

I was torn between this, the Scar 15 and the Legion 5i Pro as my much needed update. The 5i Pro has just had a price drop to £1699 - the Scar is sitting at £2300 but is an i9... there is a Ryzen Scar 15 at £1630 but that's only got a FHD screen. Looks like the 5i Pro may be the best choice... there are too many issues for the G15 to be in the running...

I was able to buy acer nitro ryzen 5 5600h paired with rtx 3060 16gb ddr4 256gb ssd +1tb hdd at just 800 usd with 3 year extended warranty. I am extremely satisfied 😂

As an owner of the i7 12700H / 3070Ti variant here: 1. Update the vBios from dells website to enable an up to 150W TGP 2. My battery life sucks for some reason (2.5 hours max after tweaking) so what you’re seeing is weird 3. Make sure to never let the GPU hit 87c (by tweaking the fan curves and clock speed / voltage curve in MSI Afterburner) otherwise you’ll experience rather severe GPU throttling for 3-4 minutes or so before power limits return to normal

“This year I’m impressed how disappointed I am” 😂😂😂😂

I bought the Dell G15 3050ti/R75800h model after your review, and I'm impressed at how different our experiences are. I've had no blue screens whatsoever, only one night where rendering an After Effects video made the screen go black and unresponsive and keyboard backlight stayed on all night, with the power button not responding either. After that, I've experience no problems with it.

Agreed. In my Dell g5. G button has always been broken. It overheats the system and doesn't provide and significant gain. Also Alienware command center is just ugly.

I'm having a hard time believing how expensive the mid generation refreshed laptops have become. rtx 3070 ti for around 2200$-2500$ is ridiculous.a full powered rtx 3070 legion 5 and 5 pro was 1400$-1700$ ffs and those were the best the laptop world had to offer in 2021. How tf they gonna price the rtx 40 series laptops after the CES in january? The Winter is coming....and boi it's gonna send chills & shivers down ur spine when u see the prices of the next gen gaming laptops......

I bought the newest G15 5521 SE model with the 2k 240hz screen, RTX3060 140W tdp, 1tb m.2 disk + 16gb ram. The first day of receiving the unit immediately after hitting the power on button the screen was black, despite the sounds in the background, rgb lights on the keyboard, power brick indicator, the screen was dead. The self diagnostics light also blinks which indicates a dead screen. After about 30 emails and 3 calls to Dell they sent me a new unit. This time the new unit had a working screen wooohooo! but exactly like you said, I opened AWCC and everything just froze only the mouse was moveable but everything else is frozen. This went on for 10 min where I just force shut down the laptop. I went and updated the BIOS, AWCC, Nvidia Driver and other updates now after 3 days of using it, running CSGO, Halo Infinite, Cyberpunk2077, seems to run fine with no more frozen issues.

Dell? Screw it up a laptop? I'm shocked!

Hey Jarrod I was actually surprised to see the less performance in G mode compared to performance mode without G mode enabled. I recently purchased dell g15 intel i5-11400h and rtx 3050ti around a month ago and have been daily driving this thing very aggressively. Now, about the G mode I think there are options in G mode as well in the Alienware command centre which I noticed, there are 2 options in which one prefers performance and other rapid cooling, I guess changing that option could be the solution. I always keep it on rapid cool to increase the life but it still kicks my gpu to 90-95W and sometimes CPU to more than 55W.

Someone is for sure not going to get the joke about the light bar and buy that model for the extra fps! 😅

The arrow keys are the most frustrating thing on this laptop in my opinion. The page up and page down keys right above the left and right arrows makes using the arrow keys sooooo annoying.

I bought the 2021 model of this laptop around 6 months ago (Ryzen 7 5800H processor, and RTX 3060 config). So far the only issue I ever had with it was the Alienware Command Center, that software was always very finicky to work as intended (clearly it's a bad port that was initially meant to work only with Alienware laptops). But other than that, it works flawlessly. I believe the issue on this one does come from the Intel CPUs, I'm pretty sure it won't have the same issue on the newer Ryzen 7 (6800H).

Jarrod my dude, amazing reviews as always! Im rather surprised you hadn't shown the Predator Helios 300 the 2022 version. I heard its an amazing upgrade

Msi: quality and gpu power limit. Hp: low power componets and now Dell: bsod. Screw this, im going asus.

At first I hated me for buying an G5 15 ( older model ). But after realising what a huge difference undervolting and repasting can make, changed my mind. Runs still superb after 5 years now. I don't play directly on it, keyboard and external monitor are used for it and it doesn't sits directly on the table because of airintake. Instead i build him an highstand( will get one of those fancy coolerpads now ). Could say all this should not be necessary and it not really is. I could never play on any notebook keybord and every notebook just gets to hot under it too. Under max performance not over 75c ( with -144mv on the i7-9750h ). For the price I paid this thing has not disappointed in any way.

Kind of disappointing considering last years G15 (if you remove the bad temps) was one of the best laptops last year.

This reminds me of the Area 51 desktop. Those had what looks like X99 boards from MSI with a very MSI looking bios, but applying any manual overclocking in bios causes the Alienware software to blue screen the desktop

Can someone tell me if these problems have been fixed? I bought this laptop roughly a month ago and have honestly not experienced one single problem that this guy has talked about in the video. Maybe I just found the Holy Grail of G15's? Idk. It's been serving me well for school, has ran games flawlessly and I've even messed around a bit with Unreal 5 and Blender without any issues. I'll be upgrading to 32gb of RAM tomorrow so I'm excited to see what this thing is really capable of.

I have this laptop right now, and not only am i having blue screens, but now my video is lagging behind!! Just awesome build quality there dell!!

My G15 has been an absolute workhorse since I bought it for $700 back during covid, its the Ryzen edition which probably explains why I never got bluescreens and its ironically gone up in price since then. I did what I always do though which is immediately replace the ram in the laptop and do a fresh install of windows to get rid of bloatware. I discovered gaming mode is useless without alienware command center, so I had to reinstall that. For the price I got it at, this laptop is 100% worth it, but at the current prices id have just bought a lenovo legion with literally the same specs.

Have a Dell G5 5500 and its been amazing. Completely reliable, powerful, thermals in *summer* could be better but well managed just a bit high for my liking and the extended warranty was cheap and support is amazing. Can't fault Dell tbh. Pro tip only upgrade AWCC through Dell and never through the MS Store. Also AWCC has a 2 minute timer to start after windows so it doesn't conflict with numerous other software you might have.

I have one of these and it was good when it was new, but became bad overtime. I've been getting alot of blue screens recently, and I've got a problem with my storage for no reason. It just keeps lowering every day, when I haven't even installed or download anything.

I got this laptop a while ago, it runs well but it dies in 35 minutes without the charger and the charger/laptop makes me wanna die carrying it around school

I have bought this laptop and didn't face any software issues, but coming to the part where you were talking about second SSD upgrade where you think a part is missing is true. You actually need a proprietary SSD mounting bracket for second slot and Dell doesn't provide you with that. They have done this so that if you wish to upgrade your storage you will be forced to do it through dell. I called them and found that they won't just provide the mounting bracket on it's own, I would need to buy the whole upgrade that is SSD and all other missing parts from Dell only.

Dell being Dell 2022 edition

*jarrod drops a 30 min video* *me putting my earphones in my laptop that i bought it cuz of him and chill for 30 min straight*

Reads title *Brain is not braining Jarrod*

As the owner of a Dell G5 SE … this all sounds very very familiar 🤣 My laptop works great now but it’s multiple hours of manual admin and tinkering to make it work as intended

waiting for the 7i gen 7 review

There's nothing worse than buying a new laptop and found out that its faulty/ have problems right out of the box. It just doesnt feel new...

I think the seconday M.2 slot is underneath the motherboard behind that "sponge" cover. Because the connections that we can see are perfectly mirroring the ones in the populated slot.

What about g15 2023???

thank you for this review what about dell g15 (2023) 5530 ??

Great vid pal. Love the purple boots 🤣

I got the Ryzen 5 6600H and RTX 3050 on Best Buy for $700. I suggest buying the laptop on discounted price only. Also, you need to update the bios to fix the constant blue screens. After updating, there were no issues on my laptop. However, the one M.2 slot is really disappointing when the previous model have 2 slots.

i do have same issue with old dell 7567, when first came the wifi driver always make BSOD every now and then, problem gone after installing driver from Intel. The problem is after installing update from Intel, dell think my wifi driver is not updated, but when update from dell (actually downgrade version) BSOD will back in action. my newer scar 15 (2021 amd cpu) also have issue with wifi (intel). While there is no BSOD, but sometime it can't connect, and driver need to be reinstalled. my 2021 legion 5 (mediatek wifi) never have any issue, while it maybe slower, but driver is stable in windows 10.

i really think your parents were inspired by dell cuz the f'd up really bad

I got a refurbished g15.5510 and it's been absolutely great. I did add 2 terabytes of memory but that's really the only upgrade I did. I've been able to play every game I've wanted to at minimum of 50 to 60 frames per second at 1080p. Maybe mine was originally one of the problem laptops as mentioned in the video that was sent back originally, but again, for the money I got it for (sub $500) this is an absolutely wonderful laptop. Obviously this negative review is based on the experience of having two laptops to test both blue screen. Ultimately, you're not going to come away with a good review. I would like to see a follow up maybe. I think the g15 is a good machine and deserves another shot.

Dell you HAVE to fix these launch issues!! It hurts your brand!!

Bought the 3060 version in May 2022. Been working fine thankfully. Don’t use Alienware CC so didn’t notice issues. Bought it due to Jarrod’s review of 2021 version being a good buy a cheap price. 😉

Dell is the worst laptop manufacturer who dont care about thermals.Except for some alienwares.

I need to click my power button many times before it turns on. Even if the laptop is fully charged or plugged in. One of the worst laptops ive ever owned.

Dell is making worst laptops my 15 friends ask me a laptop i never suggested them dell as i had worst experience & i had 2.laptops of dell.

We know that the Jarrod touch is what laptops need!

too much top tier laptops this year, we definitely need more reviews of budget laptops

I still struggle with the "stuck brightness issue" sometimes, now I downloaded again the video driver from Dell's official website and performed a clean installation. I just have to remember not to never update the driver... that's just ridiculous

My gf's G15 instead of blue screening will have its mouse input dropped randomly in game as in moving the mouse it will stop moving and when holding the mouse click it will also randomly let go, making competitive gaming unusable.

Do you think last years G15 is still a better option?

Makes me wonder how the 6800h performs as always i keep my eye on the 800$ mark down options at times there are 8c cpu and duel channel ram laptops for that price point for an end user thats generally/realistically only getting it for its non gaming performance figures. With a slight inclination to gaming.

The irony here is that my video started with an advertisement from Dell

I bought an open box 2022 G15 5520/i7 12th gen/RTX3060 6GBDDR6/1TB/16GB DDR5 ram and I did have issues the first day or so with blue screens and restarts, but after I updated software through the Dell app and installed the NVIDIA GE Force Experience software and updated the graphics drivers laptop started working great. Few Windows updates, Alienware and dell bios updates have happened this week. Alienware Command Center is ok and I let it Auto manage GPU and CPU on Balanced setting, which works fine in controlling how laptop runs on Autodesk and gaming. I have tested a few games with settings to max and all have worked great. I've installed Requiem, Guardians of the Galaxy, Forza 5, Destiny and Evil dead on external drive and some on internal drive with no hiccups. Furthermore, I'm not worried about the missing extra internal drive as I have an external Samsung T7 drive which is fast enough. Laptop is a little loud when pushing the laptop, but I use headphones. I also use external Hyperx Elite 2 as i dislike typing on laptops period. Anyhow, I know there are a few concerns, but I think this laptop is solid and for the basically new open box price of 899.00 at Micro Center I could not find another laptop with the same specs. Almost forgot that battery sucks, but not many gaming laptops have great battery life when gaming. Battery power management needs to be set to balanced to get a few hours for typical office work and then either let laptop handle gaming load as it needs to or hit the G key on laptop to maximize laptop on heavy loads.

My goodness, Jarrod, you sure put in a lot of time and effort into this review. Thank you for the heads up. Like HP not tightening their wobbly screens and Dell not adding a second SSD slot, these laptop manufacturers just don't take pride in their products anymore.

Why would anyone want to buy Dell computers is beyond my knowledge. Dell devolved into this hot-podge of "proprietary" mess and trash hardware with software full bloatware and slower system 😩 Oh let's not forget the scummy "warranty" subscriptions, additional charges and "meh" support 🤑🤑

I got this PC for Christmas and it works just fine ❤

Me crying here with my brand new G15 Special Edition. No blue screen issues for me though.

I just got dell g15 5520 i5 12th gen and rtx 3050 The thing Jarrod saying is quite opposite for me Alienware cc software opens instantly and thermals are quite good compared to acer nitro 5 with same config. I gamed for hours and temps average at 65C to 70C(spiderman remastered pc with high settings). There's some issues with i7 version. Two things i regret is 2nd ssd slot and a thunderbolt 4 port!!

Thank god I went for HP Victus 16

I had the amd version but the gpu is giving me problems after about 1.8 years :(

my college schoolmate's G15 is going bonkers and he is having a meltdown in a messenger GC right now

I only had bad experiences with dell lately, I don't see myself buying any of their laptops in the foreseeable future, they don't seem to have any quality control on their product.

dell has took a nose dive with their products. Even with the normal dell inspirons and docks we have in the office, it's a nightmare. i stayed clear away from alienware because of that experience

do you think its worth it if i get it $600 USD off? I dont think a deal can get better than that and i need a laptop for high powered programs at school

Just bought this laptop 9 months ago, it's a good laptop for operating medium-end games or high-end games, but the problem i was facing right now is the blue screen, it says that there is an error on the NVIDIA graphics card. And the windows respond on the home screen got a delay sometimes. But otherwise, it's good and have a good performance, i play Minecraft with RTX + playing with a high end games with max graphics runs smooth

You are just capping, i bought this laptop this year, and it ended up the best one i have ever had, none of the problems you told me were there, you just made me scared over nothing lol.

AMD version is better. And has the second M.2 slot included. At least on my 5515 w/5800H.

I was about to skip the ad but that watching romance movies got me 🤣

This exact same problem happened to my brand new Alienware M15 R7. Constant blue screens and i narrowed it down to ACC but never updated intel graphics driver only the nvidia driver. I sent it back and they couldn’t fix and said it was a motherboard problem and fully refunded. Moral of the story is avoid Dell/Alienware at all costs. Build quality is amazing on them but its the least reliable software i have ever seen. It should be illegal to sell laptops that blue screen out of a brand new box where is the quality testing/stress tests!