Jeep Renegade Apple CarPlay Upgrade 8.4 Uconnect

Jeep Renegade Apple CarPlay Upgrade 8.4 Uconnect - Part 2

Рет қаралды 24,712

Күн бұрын

This is the conclusion to the 2020 Jeep Renegade Uconnect 5.0 to Apple CarPlay 8.4 using OEM parts sourced from Infotainment. During our first go round with these parts, we encountered some issues such as a blinking odometer and CarPlay disappearing after a proxi alignment. This is our second attempt and conclusion video. We have a replacement 8.4" screen from Infotainment to install plus we also sourced a new climate control panel so the client could have a volume knob.
**PLEASE NOTE: the OEM 8.4" parts used for this video were part of a beta test and are not currently available for sale to the public**
Infotainment - www.infotainment.com/
HOWEVER - there are aftermarket stereo options that will work. Pretty much any iDatalink Maestro compatible radio will work such as the Alpine iLX-407.
***IF YOU WANT AN AFTERMARKET Apple CarPlay or Android Auto radio for you 2015 2016 2017 2018 2019 2020 Jeep Renegade - you will need:
An iDatalink Maestro compatible radio such as the Alpine iLX-407 - amzn.to/3nV5Dla
Metra Dash Kit 95-6532B - amzn.to/3xtEQ2B
Metra Antenna adapter 40-EU55 - amzn.to/3p7yylo
iDatalink Maestro RR - amzn.to/2ZxQwoE
iDatalink HRN-RR-CH3 wire harness - amzn.to/3FUqAmm
PAC Audio USB-DMA1 Flush mount USB - bit.ly/3leWkLf
**ABOUT US**
READ MY BLOG - carstereochick.com/
VISIT THE SHOP - soundsincrediblemobile.com/
CAR STEREO CHICK GEAR - car-stereo-chick.myspreadshop...
PATREON - bit.ly/3gFl3px
PAYPAL DONATE - www.paypal.com/donate/?hosted...
Disclaimer - this video is for education and entertainment purposes only. Any expressed opinions contained in this video are solely of its author. Car Stereo Chick is a participant in the Amazon Services LLC Associates Program. Links contained in the video description and/or on her website may earn her an affiliate commission if you click through the link and finalize a purchase. Annie Amen, John Amen, Car Stereo Chick, Sounds Incredible Mobile LLC, its members, partners, officers and employees assumes no liability for injury, damage to property or loss incurred as a result of information contained or inferred from this video. Use this information at your own risk. Viewers are advised to follow all applicable laws, equipment instructions and to operate all tools according to the manufacturers’ instructions with regard to the content, tools and equipment used in these videos. Any injury, damage or loss that may result from improper use of these tools, equipment or from the information contained in this video is the sole responsibility of the user.

Пікірлер: 89

@ruly8037 2 жыл бұрын

wahoo it's a shame but you guys try it a lot, thanks for sharing all the process. It's much better than before. Crazy Jeep incorporate things into the radio. Thanks.

@carstereochick 2 жыл бұрын

Hi Raul, I know!!! I was so disappointed, I wanted it to work so badly. Hopefully in the future the folks at Infotainment will figure out a way to ship this product with maybe a programming genie that will apply the coding to make it all work nicely. Thanks so much for watching!

@19jc80 Жыл бұрын

Yeah, the climate controls and car computer system should be separate from the stereo and call system. It's just asking for problems.

@jmartillo3032 2 жыл бұрын

Great vid! :)

@carstereochick 2 жыл бұрын

Thank you! So glad you enjoyed it 😊

@gogosnow123 2 жыл бұрын

Good old Alpine for the win!!!!!!!

@friar1968 Жыл бұрын

Good morning from Texas! Great two part series; hence, our son has a 2017 Jeep Renegade Trailhawk Connect 5.0 with no apple car play. So we want to upgrade with an aftermarket product. Could I ask a few questions? When installed, is the navigation system operational? Thoughts on wireless vs usb port? Actually looking at Alpine or Pioneer 2770NX. Thoughts on average cost for an after market business? (Jeep dealerships not doing upgrades) Thank you and I hope you see this… as it’s for his birthday. Lol. Have a blessed day.

@carstereochick Жыл бұрын

Good afternoon from rainy CT. If you replace the radio, you'll lose the navigation unless of course you purchase an aftermarket radio with GPS navigation built in. Most clients are happily using Apple CarPlay/Android Auto and use the maps from their phone. However, if you're in an area with spotty to no cell service and you need to use GPS navigation in those areas, then you'll want a receiver with the satellite GPS navigation as well. Wireless vs wired. Totally a personal preference. I prefer wired. It's cheaper and I'm always needing to charge my phone. Parts and labor cost is going to vary widely across the country. I'm not sure what labor rates are in your neck of the woods from a professional shop, but you're probably going to be somewhere in the $1,100 - $1,300 range installed with all the necessary installation parts for a basic iDatalink Maestro wired CarPlay radio without GPS (like a Kenwood DMX709s or Alpine iLX-407). Not sure on Pioneer. They got bought out by an investment firm a few years ago and I feel like it just hasn't been the same since.

@MrWanted000 2 жыл бұрын

It's so strange that the first uconnect 8 didn't work. And the aftermarket work better than the originals.

@badazandy 2 жыл бұрын

Hello I wanted to ask about the Aapline iLX-407. Did you have to cut off any of the plastic in the cavity to fit the radio in? I notice places like crutchfield saying that had to be done.

@carstereochick 2 жыл бұрын

Yes, but it's minor - you can see here in this Metra installation guide, it shows the shaded area needs to be trimmed off. metraonline.com/files/products/INST95-6532B_web.pdf For reference in the future I'd probably use the Scosche kit, I think it looks cleaner without the pocket: www.scosche.com/cr1300b

@julihilbert9689 2 жыл бұрын

Did you keep the modified climate control panel to allow for knob control with the final installation? If so, could you provide the part number or link for that as well? Also, is there an adapter you can purchase to allow for wireless control with apple CarPlay? Seriously thinking about doing this mod to our 2017 Renegade, I hate the factory radio controls! Thank you!

@carstereochick 2 жыл бұрын

Hi Juli! We did not keep the alternate climate controls. Mainly because I wanted to have everything else "factory" for the Maestro module to communicate and work properly. It might have worked, but since it was a new vehicle and still under manufacturer warranty, if the client ever had any issues, I wanted them to have the OEM HVAC controls in the car. I'm not sure if this would be the same module for the 2017, they have a few different variations. The one we tried was part # 07356941380. Keep in mind, we did previously bring the car in to the dealer for a proxi alignment so it had actually been coded to work with the 8.4" touch screen which also works with the alternate climate controls. I don't know if it worked because we had previously had the proxi alignment done? Or if it would just plug and work without any type of coding. I almost forgot to answer your second question. Yes, there are adapters to convert any wired CarPlay stereo to wireless, but truthfully, I'm not huge a fan. The ones I have tried/seen do degrade the sound quality and I'm pretty sure they all work the same where they're doing the audio over Bluetooth (which is why the sound is not as great) and the visual part of CarPlay is done through like a WiFi connection to the adapter that plugs into the stereo's USB port.

@friar1968 Жыл бұрын

How did the 2017 upgrade go? We have a 2017 trailhawk

@bryanfykes8670 Жыл бұрын

Would the alpine unit retain all controls? Specifically heated seat and heated steering wheel controls? My rene (2018) has heated items that only have on screen controls- no physical buttons or switches.

@carstereochick Жыл бұрын

Yes, that is done through the iDatalink Maestro. As long as you use a head unit that is fully iDatalink Maestro compatible along with the iDatalink Maestro ADS-MRR and CH3 harness, it will retain access to all original vehicle settings/controls.

@markt4cali 2 жыл бұрын

1. Do you have the 8.4 still? 2. What was the mopar part # you used?

@carstereochick 2 жыл бұрын

No sir, we returned both to Infotainment.com when the testing didn't work out. Unfortunately I do not have any part #'s. I can tell you they were definitely two different screens. The 1st one appeared to have come from another Jeep, the second one had navigation and appeared to have come from a Chrysler.

@UltraCon79 2 жыл бұрын

When you had no audio did you try load resistors? The car needs to see 47ohms on the speaker wires.

@carstereochick Жыл бұрын

It has to do with the programming that the dealer probably didn't do right. Somewhere in the comments section someone explained it. There is a programmer you can buy and do yourself which I had not been aware of. The load resistors are needed to put in aftermarket speakers on a factory, non premium sound head unit, but not for changing the head unit.

@dDTFire 2 жыл бұрын

I have a 2017 with a factory nav and I hate it lol any clue if this unit would work on a2017?

@carstereochick 2 жыл бұрын

It should, the dash opening/bezel is the same size and iDatalink Maestro does not differentiate between the 5" and 8.4" on their application guide. If there was a limitation, they would list it separately.

@BeatrizGarcia-uu4if 2 жыл бұрын

Hi, where are you guys located? i have a 2020 jeep renegade with same radio as this one and I would like to upgrade that.

@carstereochick 2 жыл бұрын

Brookfield, CT - soundsincrediblemobile.com/

@esneeze 2 жыл бұрын

Great review and application. My wife's 2017 Jeep renegade trailhawk has factory sat radio and nav. The nav is terrible and no apple connect for her. Apple connect would be great but would this keep the factory module (and antenna) or would it need to be upgraded. Also, what is your thought on Infotainment upgrade on a 2017ford f150 xlt with sat radio and no touch ( it would be nice to have the same sat channels my wifes jeep has while adding android audio)

@carstereochick 2 жыл бұрын

Thanks Eric - so unfortunately at this time we don't have an OEM CarPlay upgrade kit that would allow you to just add Apple CarPlay to that OEM radio. Infotainment is definitely working on it, but the Beta test we tried just didn't work out in this particular year/model unfortunately. Technically there are some aftermarket add-on CarPlay modules that are not OEM from companies that we carry like ZZ-2 and Naviks, but the screen size is stretched, it looks a bit funky and there are limitations to adding CarPlay to a system like that rather than swapping the hardware and using a kit that has the features built-in. For example - with a ZZ-2 or Naviks add-on CarPlay kit the features of CarPlay only work when you are actively on that input. They wouldn't override other sources like SiriusXM. Whereas an OEM kit from Infotainment or an aftermarket system like the Alpine iLX-407 would work seamlessly regardless of what source you are listening to. You could go aftermarket like we did and get something with sat based GPS and Apple CarPlay/Android Auto, but for it to fit properly, I'd recommend sticking to a standard 7-inch double din. Something with Garmin and wired Apple CarPlay/Android Auto that is Maestro compatible and can retain the OEM reverse camera, steering wheel controls and access to vehicle settings would be any Kenwood unit like the DNR476s for example.

@kylecochran5088 Жыл бұрын

Do you have to add the extra usb for car play to work or can you use the factory usb outlets?

@carstereochick Жыл бұрын

Could not retain the factory USB unfortunately. I had an adapter and was able to retain it for charging, but it wouldn't do any kind of data transfer so we had to flush mount a new USB right next to the factory one.

@lyv8627 Жыл бұрын

Looks like I’m going to have to get an aftermarket now too because my original CarPlay screen started flashing and flickering… and now It’s completely back. I’m afraid I don’t know why.

@carstereochick Жыл бұрын

It happens. We see issues with the 8.4 in a variety of Jeeps. You can check the fuses for the radio, pull them even if they're not blown just to try a hard reset. Good luck!

@dayanawilliams2404 2 жыл бұрын

I have a Jeep renegade 2015 latitude, would you be able to tell me what kinda screen would be compatible with mine?

@carstereochick 2 жыл бұрын

Hi Dayana, yes - it's really the same application/parts as used in this video. Any iDatalink Maestro compatible radio such as the Alpine iLX-407 or a Kenwood DMX706s along with the installation kit CR1300B, ADS-MRR, HRN-RR-CH3 harness, BAA22 and we use a PAC Audio USB-DMA1 to flush mount the new USB port. I hope that helps!

@luk830 2 жыл бұрын

I replaced the old uconnect 6.5 with the uconnect 8.4, almost everything is done, only the original rear view camera is not working and the odometer is flashing. Maybe you know how can i code this?

@carstereochick 2 жыл бұрын

Do you have audio and CarPlay working? The camera might just start working after a couple sleep cycles. The Wrangler's are like that too for some reason. The blinking odometer is something I couldn't fix and you need to either have a coding tool (which I was unaware of when I started this project and Infotainment told me I needed the dealer to do a proxi alignment to eliminate the blinking odometer). However, someone on this comment thread mentioned another coder so you can do it yourself - Mousa Samuel said he had success using the Alfaobd app. I have not tried it personally, but that may be worth a try and if I was going to try this again, I would try that before bringing it to the dealer. Good luck!

@luk830 2 жыл бұрын

@@carstereochick Audio is working. I use Android Auto, everthing works (Car Tube, phone, google maps). I think the problem is of my Body Computer, becouse car is from 2017 , the uconnect 8.4 from 2018. I can not code radio to BC using MES or AlfaOBD. I will try to find solution for rear camera. The dealer in my country does not want to help upgrade the radio.

@julius5365 Жыл бұрын

@luk830 Were you able to ever figure it out or have it flashed by the dealer I am in the process of shaping over to the 8.4 aswell. I'd gladly deal without the back of camera lol

@sebm3618 2 жыл бұрын

Pero esos errores de la unidad 8.4 no se solucionaban con el scan en alguna concesionaria jeep? saludos

@carstereochick 2 жыл бұрын

Correcto: cuando el concesionario actualizó el software, algo le sucedió a la radio y, lamentablemente, CarPlay dejó de funcionar. Probé una radio de reemplazo y no tuve suerte.

@chriscuthbertson Жыл бұрын

If you had bought the 8.4 radio from the dealership, I guess they would be able to install that?

@carstereochick Жыл бұрын

Most of the dealers I know wouldn't do that. I do car dealer work and had to call 3 Jeep dealers before I found one willing to try. They usually sublet upgrades like that shops like ours. They typically don't want to get involved. Since posting this I've learned there's a programmer we could have purchased to do it ourselves, the Alfa OBD. The 1st radio probably would have worked perfectly if we had just used that programmer. Live and learn!

@MsJP34782 2 жыл бұрын

Did the climate control work all aspects of it including air

@carstereochick 2 жыл бұрын

The climate control panel did work, but couldn't get audio out of the stereo so that was a bit of an issue.

@Monster-kd3lm 2 жыл бұрын

how did you add the port under the USB and AUX?

@carstereochick 2 жыл бұрын

We use these great adapters from PAC Audio for flush mounting USB's in vehicles. They have a few different lengths available (shorter is better for connectivity purposes). In this install we used the USB-DMA1 (1ft), but they also have a USB-DMA3 (3 ft) and USB-DMA6 (6 ft). Drill a small hole and they snap in place. catalog.pac-audio.com/catalog/usb-hdmi-aux-extension-cables/usbdma1 We did try to retain the OEM USB with an adapter, but we couldn't get CarPlay or any audio to play through it with the new radio.

@Joeyvinardi 2 жыл бұрын

Is it possible to retain the factory usb and aux port I’m very Curious

@carstereochick 2 жыл бұрын

Great question - we tried that, but it didn't work. We had an adapter that converted the OEM connector behind the head unit to USB A. It did charge the device, but the radio did not recognize it. I don't know why. It might have been passing through another module in the car before going to the head unit. Not sure about the AUX though, we didn't take apart the hub to try and retain it.

@jamiegaffney4835 2 жыл бұрын

Is there any way I would be able to do this but somehow keep my custom trim on around the screen? I have a 75th anniversary renegade w an interior that matches the rest of the car and it would look weird if I had the black trim around the screen

@carstereochick 2 жыл бұрын

Sure, anything is possible, but all depends on how much time/money you're willing to put into it. You'd want to find an installer who's good with custom fabrication. Basically you'd have to fabricate a way to hold the new screen in the dash behind the OEM bezel similar to how the OEM radio mounts. Additionally, the Alpine screen will need some type of trim to fill in the gaps above/below the OEM bezel. You could trim it with thin ABS plastic. We did something like that in a 2012 F-150 for a client that needed to replace his 8" Ford navigation radio (before iDatalink made a mounting kit for those models). We re-used the OEM radio trim and just added some ABS plastic to fill it out: carstereochick.com/2016/02/06/replacing-a-defective-factory-navigation-radio-in-a-2012-f-150-with-kenwoods-ddx9902s/

@pathfinder3412 2 жыл бұрын

Hi , by the way you installed the radio inevitably will not fully work..you have to re configure the body computer to enable the many new features like car play and change the radio level to vp4 ......etc then do the proxy alignment...

@carstereochick 2 жыл бұрын

Hello. We had previously already done the proxi alignment for the 8.4" that we had working in the 1st video (which then stopped working after the proxi alignment). Are you thinking we would have had to have done another proxi alignment with the replacement radio as well? Have you had luck doing this?

@pathfinder3412 2 жыл бұрын

@@carstereochick yes , every unit has unique code .I upgraded from 5" to 6.5" , after proxy alignment done , the body computer search in its setting to see if the new radio features enabled or not , I used Alfaobd app to reconfigure and enabled the new functions in the body computer that already disabled by default then the proxy alignment to install the new radio in system ...otherwise there is mismatch between the new radio and the car body computer. Beside there is the wiring issue for the climate control...

@carstereochick 2 жыл бұрын

Thank you so much for the details! I would have preferred to try coding myself but was under the impression from Infotainment (parts supplier) that this was not an option and specifically needed a dealer programming/scan tool. I will definitely keep that in mind if we run into this again. Thank you!

@luk830 2 жыл бұрын

@@pathfinder3412 After upgrading to uconnect 8.4, only the rear camera is not working. Which option should I activate with alfaobd in the body computer for the camera work? In my previous uconnect 6.5 the rear camera worked perfectly.

@Hypergreenjeepman Жыл бұрын

It’s crazy how hard it is to put a new radio in a Jeep Renegade I have a 2018 Jeep Renegade I would love to upgrade my radio and speakers

@carstereochick Жыл бұрын

The trick is to use the right parts. Definitely need an iDatalink Maestro RR and Maestro compatible radio, shallow mount preferrable. If we did this job again, I would use the Scosche install kit (no pocket, I think it has a cleaner look) instead of the Metra kit with the pocket. Other than that this is like any other Jeep/Fiat install. A little quirky, but totally doable!

@Hypergreenjeepman Жыл бұрын

@@carstereochick I have been looking for weeks I want to upgrade but don’t want to mess up my Jeep thank you I don’t like the pocket nether

@Afitzan 2 жыл бұрын

Is there a way to add navigation to the new unit?

@carstereochick 2 жыл бұрын

This particular model used (iLX-407) does not have navigation built in, but there are models with sat based GPS that would be compatible. For example, any current or recent Kenwood double din with Garmin would work as they are all Maestro compatible. Starting with the DNR476S or any model up from that up would have CarPlay, Android Auto and Maestro compatibility.

@edgarvega3894 2 жыл бұрын

Disculpa la opción del primer radio también la tienes

@carstereochick 2 жыл бұрын

Si ve ambos videos, lamentablemente la primera radio falló después de la alineación de proxy. La radio de reemplazo tampoco funcionó, por eso instalamos el Alpine.

@alanmoser 2 жыл бұрын

Why not go with the OEM 8.4 from MOPAR instead of going with one of these?

@carstereochick 2 жыл бұрын

Dealers typically don't know how to code this stuff, it's all theoretically possible but the dealer has to program the car through a proxi alignment to allow it to accept the new radio. That was the whole issue. We tried an OEM radio in our earlier video that had actually been coded for this VIN and it worked initially, but we had a blinking odometer which happens when the car computer sees a CAN bus communication issue. The proxi alignment took care of that, but in the process something happened where it took out CarPlay on the radio. The dealer suspected it was just a faulty radio, so we got another one, but that one didn't even give us any audio output so we just went aftermarket knowing that the Maestro module would retain all CAN bus communications and we wouldn't have any blinking odometer with the aftermarket radio.

@alanmoser 2 жыл бұрын

@@carstereochick in you’re part one video you said you got the 8.4 you originally tried to program from a 3rd party company and that the customer was a beta test for it. So which is it. Was it an OEM part direct from FCA or was it a third party stereo with similar parts?

@carstereochick 2 жыл бұрын

@@alanmoser OEM part sourced from Infotainment. We use their kits in a wide variety of years, makes and models, but this was the first time we tried BETA testing with them. For most cars, the products arrive programmed for the VIN or they include a programming Genie. Sometimes it’s a quick plug and play install, other times we have to just do a sleep cycle. But I think with this communication system there’s more involved in the programming side of it that we just didn’t have access to.

@mario9536 9 ай бұрын

I’ve been wanting to do this but I’m scared it’s going to cost me an eye

@carstereochick 8 ай бұрын

It's certainly cheaper than buying a new car, that's for sure :) If you're local to our shop Sounds Incredible Mobile in Brookfield, CT, feel free to call or text us at 203-778-3330. We'd be happy to go over the details and provide a free estimate.

@RapidXL 2 жыл бұрын

Is this compatible with a 2016 Chrysler 200?

@carstereochick 2 жыл бұрын

I don't see any options from Infotainment to do an OEM radio in your car at this time, but you can do an aftermarket iDatalink compatible radio such as the Alpine iLX-407. It's a different dash kit which comes with the necessary harness. You still need the Maestro RR and antenna adapter plus this kit: www.idatalinkmaestro.com/en/accessory/828/KIT-C200

@RapidXL 2 жыл бұрын

@@carstereochick ok thank u

@lastmanxa 2 жыл бұрын

Do this alpin unit have break service mode?

@carstereochick 2 жыл бұрын

Can you elaborate? Do you mean does it require the parking brake wire to be connected? If so, yes it does, but the iDatalink Maestro provides parking brake output. That would be to access certain settings in the radio or to use the optional HDMI input.

@lastmanxa 2 жыл бұрын

@@carstereochick in factory unit you can put your car braking system in breake service mode so you can replace break pads

@carstereochick 2 жыл бұрын

Oh, gotcha. The Maestro module does retain access to the vehicle settings so the idea is anything you were able to do settings-wise in the OEM unit would be retained in the new unit under the OEM settings menu. I don't recall seeing that exact option, but I also wasn't looking for it. I imagine it's in there, but would recommend contacting iDatalink directly for verification.

@heavens2317 2 жыл бұрын

Hey how much did you charge for this?

@carstereochick 2 жыл бұрын

Are you local to our shop in Brookfield, CT? If so, please call or text us for an exact quote 203-778-3330. To give you an idea, the head unit itself goes for $549.99, installation parts (Maestro, harness, dash kit, antenna adapter, USB adapter) are about another $340 plus a couple hours labor to install. At our shop, current hourly rate is $102.38, but if you're not local, keep in mind labor rates vary widely across the country depending on location plus it will also vary depending on shop experience, tech skill level, how long the place has been in business, etc.

@chriswhite4596 2 жыл бұрын

ILX-407 is the only way to go on those Cars

@carstereochick 2 жыл бұрын

You can fit a standard double din with a little sub dash modification, it just needs to be Maestro compatible. But I agree, the iLX-407 looks the cleanest!

@markreis6424 2 жыл бұрын

Man integrated circuits really messed up the car radio.

@carstereochick 2 жыл бұрын

Definitely adds some challenges, but also keeps it interesting :) Luckily there are companies out there in our industry with talented engineers that try to stay on top of it so we can keep doing our thing.

@moustaghfirabdelkabir7895 Жыл бұрын

HI GOOD EVNING CAN YOU SELL TO ME THE TWO UCONNECT 8.4 WITH CARPLAY ?

@carstereochick Жыл бұрын

Hi. Unfortunately, no. As the video showed this was part of a beta testing program with one of the companies we source parts from (Infotainment) and it didn't work out due to programming issues so the parts were returned. There was someone in the comments section that stated they had luck getting used OEM parts to work using an AlfaOBD programmer.

@moustaghfirabdelkabir7895 Жыл бұрын

@@carstereochick

@moustaghfirabdelkabir7895 Жыл бұрын

@@carstereochick OFFCORSE, WE WERE ALSO OPERATED A USED RADIO TO JEEP RENEGADE. THANK

@abelvasquez2884 Жыл бұрын

so disappointed that it did not work...

@carstereochick Жыл бұрын

We were too. But somewhere in the comments someone did have success. I forget the name of the programmer they used. I think the issue was the dealer not doing the programming properly and there really wasn't much recourse for us since it wasn't original equipment. EDIT - they said they used an Alfa OBD to get it working in their own vehicle.

@SayWhaaaaaaaaaaaaaaaaaaaaaaat 7 ай бұрын

NEXT TIME USE CHINESE ANDROID DEVICES. THEY WILL BEAT ANYTHING YOU PUT HERE

@carstereochick 7 ай бұрын

I always prefer use products with US based tech support. If I have a quick question on something that's not clear in the install guide with a client's car apart in the garage, I don't want to skype or email a company in China and wait hours for a response. Granted, we can usually figure it out, but sometimes a tech will spend a 1/2 hour to an hour trying to track down the answer online and it turns out the client didn't order it with the right adapters for their car. When they do get it right, I can see how it's an attractive cost effective solution, but these are not products you'd want to build an audio system with (unless you get one with toslink and plan to utilize that feature, but still for that, I'd rather use the Stinger HEIGH10). It's more of a product support thing for me. It's really important to me to sell brands that stand behind their products and that includes having helpful people answer phones when you need an answer to a quick question so you're not wasting anyone's time.