This is some next level scamming. Having employees learn Japanese to scam the Japanese elderly.

This channel is pure gold

We need to spread the word to the Japanese

I received a cold call yesterday from Microsoft letting me know my computer wasn't receiving security updates!! I was so happy. I played along for as long as I could, but in the end I had to let the guy know I was screwing with him. He even admitted I was starting to piss him off. I laughed.

As a Japanese, I remember being called by these frauds countless times. I'm glad you are doing this spread of word.

11:42 The awkward silence after the compliment is what really makes it priceless

as a german i feel rather proud of the fact that they made a -270$ deficit with their german calls! :D

Y’all really training these guy to speak Japanese to scam people. I am at a loss for words lmao.

This is actually insane...

Some one needs to dub over this video in Japanese as well just to make it more well known over there

I've gotta hand it to em, their Japanese pronunciation is pretty decent

I was scammed once when I was in college many years ago. I was out of a few hundred dollars. It really screwed me over big time. I wish videos like yours would have been available at the time. I have become a lot more tech savy, and I have helped my family avoid these scammers with the knowledge that I gained from your videos! Awesome job, keep it up!

Jim, this is probably your best and also most shocking video so far.

Not gonna lie, they sound better in Japanese than in English 😂

Random pop-ups? Random Virus Warnings? *IGNORE it, Close the tab, ITS A SCAM!* 👍🤗

Around 7 mins in I got shivers because I worked a call center for a long time. That's exactly how they tracked us too.

I install internet for people and your channel is one of first things I show them when they are online. Especially the elderly. Thanks Jim!

Jim - once again a perfectly crafted and executed expose of these liar thieves....IScammers tell so many lies, every word out of their mouth becomes one......keep up your fantastic work

As a Japanese, I am utterly disgusted with what I am seeing here. Until I watched this video, I thought the major scam we have (to my obvious misunderstanding since we do not have news coverage on this topic) was identity theft phone scam towards elderly who CANNOT even use a computer. I almost fell off my chair when I saw the 'Japan' section being 1st place on the 'Revenue' list. Thank you so much Jim. I don't know how effective it will be, but at least I have my way to spread the word.

“EchoSoft” sounds like a company that’s ran by a pod of Dolphins 🐬

You are like Steve Irwin, showing us scammers in their natural habitat and explaining to us how they scam lol

"You don't sound 76 years old!" ........... awkward silence

I'm very disappointed with the Indian government for tolerating this company's continued existence!

"Here's some of their Christmas decorations..." Ironically, scammers always make the naughty list.

11:40 SCAMMER FLIRTS WITH OLD MAN.... REJECTED lol

Anyone else think maybe it's time to get the UN or someone like that involved and finally put a permanent stop to all this once and for all? Thankfully no one in my family has gotten hit by any fake popup alert pages to date.

cyber police in Delhi wont help im sure

About the Japanese part , I thought about it the other day if the scammers in India can scam other nations in a different language other than english , i thought " there's no way in hell they gonna learn Japanese" I guess I was dead wrong...

Is Jim a ghost on the internet??? How in the world does he get this stuff?

🎵I’m scamming Japanese, I think I’m scamming Japanese, I really think so!🎵

I am really pleased there are people like you in the world. For me, it restores a bit faith in people. I have no idea how gather such detailed...almost forensic information on these low lifes but i'm glad you do. You must also use a lot, if not all your spare time doing this work. I have absolute respect for you Jim, and im sure im not alone.....peace

You are the man... The way you clearly lay all the facts out is unparalleled. I hope to see you continue this 🙏

5:45 funny how the scam mentality even permeates their powerpoints seeing as how they do the classic adjust the bar graph scale to make it look dramatic, as though a small increase in hours or lost revenue is YUUUGE.

You're the hero we don't deserve but very much so need.

Super work Jim, why isnt this on global news. Jim should be rewarded to setup a new cyber centre and thwart these scam artists with a team so we can stop these dirty scoundrels!!

Wow, you are AMAZING at the info you gather. I’m so impressed!! I hope you can figure how to shut them down!!!

Keep going Jim, you are doing a fantastic service to the world and you're hopefully protecting the more vulnerable PC user from these scams. Thank you for your hard work.

I found this documentary to be very informative. Your work is incredible, Jim. Keep up the amazing stuff that you do! 👍

Thank you for your awesome work! I am a permanent resident in Japan and didn´t know that there are so many scammers here. I always tell people who seem to be vulnerable to scams, how they can defend themelves, but apparently there are way more fellows falling for the scam than I thought. Let me know, if I can be of more help.

Finally something to share without the obscenities! 😂😂 Great job explaining everything! Thank you!

You could put all their employees on 'performance improvement' warnings and get them all fired...

Whats funny, is that in the past, I worked for Time Warner Cable AKA Spectrum/Charter, a "legitimate" fortune 100 company, and their US 🇺🇸 based call center operated with these exact ruthless tactics that take advatage of employees but mostly customers. The sililarites, down to the breaks throughout the day, talking flows and employee metrics is uncanny... But since its a "legitimate" company, it's all cool. 🤷

Simply a hero!! Thank you for explaining how these scams work. You should write a book on your experiences with scammers. I’m hoping the uk police listen to you? I’ve worked in Serious Fraud cases years ago, and wonder if your evidence may have been in there! You’re brilliant hun. Xxx

Your investigative videos keep getting better and better my friend. Thank you! Part 2 was well worth the wait.

I worked at call center, where we cold called people to switch their cell phone operator (we have 3 in my country). The recording of calls, strict watching of call time (of individual calls and total call time) and break time is a standard practice. Of course you have monthly plan of how much at least you have to sell. Let me tell you, it´s not an easy job. Usually we had about 30 calls/hour. It´s true that most of them weren´t picked up. And when they picked up, usually after you introduce yourslef, they tell you to f**k off and hang up. Only about 10 % of people who answered the call were willing to listen to what you have to say. And from those 10 %, only for few of them you could find solution that benefits them. And again, only margin of those people were willing to buy your product. Most of them just said they go to the official store of the operator (to which we had to say that we have products that they won´t get at the store - which was true, but only partially, or that we have cheaper prices - definitely not true). We had tables around the office with most common arguments from people and how to react to them (like... I need time to think about it and check other operators, what if they had better products than you - reaction: ok, I understand, but this is limited time offer and I don´t know for how long I can hold it for you - definitely not true) And about hearing other operators talking - thats because the computers are so close next to each other. Imagine sitting there, hearing other people talk with their customers, while you have to concentrate on your job, and you have quota to fill. Needless to say, I switched job pretty quickly.

Thanks for informing us. I wish Microsoft itself would get involved at the Indian government level.

You're my new favourite person in the world, so happy to hit that subscribe button! Your technical skill is so impressive (especially to a luddite like me who knows just enough to avoid scammers like these, but not much more), but your compassion for scam victims and the way you go above and beyond to help people in the moment, but also work to take down these companies, is amazing. I also see a wicked, dry sense of humour behind that smooth voice! Can't wait to see the next videos and, hopefully, see these guys start to fall as a result of your hard work!

Jim you have impeccable timing. A literal day after your first video, I had a customer bring in a PC with a pop-up identical to the one you showed and advertising the software. Luckily, they were suspicious of the download and brought it in before they ran the setup for it.

I've been waiting sooooo long for this!

Great work Jim. Maybe Interpol will actually give a damn when they see some of those figures.

Hearing the guy call thinking it was the microsoft support number made me so sad, Jim you are a hero.

Seriously though, good on you for taking the time to help these seniors.

Holy smokes! Japan really needs someone like you to stop them before it will be too late. The best way to arrive to japan, I would recommend to put subtitles to this video.

You're amazing man! Just found the channel a few hours ago and I've already learned some new things!

I don't know how you manage to get all this info, Jim, but your videos are so damn impressive and well done. Kudos to you for your never-ending crusade against these scumbags.

hey Jim, just wanted to say thank you because you helped inspire me pick my major in college this year! I've actually just finished up my first semester majoring in Cybersecurity. :)

Ayyyy finally a new video, good to see you again

Jim, awesome vid as usual. I'm sad to say I haven't been able to investigate these group further, but I should hop back on the wagon once this semester is over. I'll see you around!

Great video Jim! Keep up the good work educating people on how these scams work!!

great job, jim. love the content.

You do great things Jim! Thank you sir! I wonder if there are some of your counterparts in Japan fighting this battle?

Great forensic and evidenced detail Jim. Kudos.

This is one of the most perfected I've ever seen. The guys that made it REALLY know about computers and they also know what NOT to do in order to be more credible.

Favourite KZfaqr atm keep it up mate

Damn even the Japanese people gets scammed? Im surprised

Omg this videos are so satisfying. Thanks for uploading this part, hoping for more :D! Ill try to lure this support scammers someday to have some fun.

Another great video, Jim. Their professional set up has amazed me.

Ur awesome thank you so much for helping people 🐱👏👏👏👏👏👏👏👏

Lol a fake norton security.

Bless you for making these videos...I despise scammers. They have no morals.

Imagine the kind of world this would be if people like this put in half the amount of time & effort devoted to devising elaborate scams instead into a legitimate enterprise offering something a legitimate value? Nice work and I learned something new as always. Thanks. 😷👍

That ASR looks nearly identical to ASC (who have always appeared to be genuine! I bloody hope so, I used it). Wonder what ASC think about this?

Got an odd scam site blaring at me the other day after opening Edge and it opened a new tab to Reimage as well as an “error detected” site I did a full scan, I checked the hosts file, browser cache and looked at homepage settings - nothing. Malwarebites PUP scan - nothing. Malwarebites adware scan - nothing. Full Malwarebites scan - nothing.

These are sophisticated scams. Well done on obtaining the information. I'm shocked at how much these are treated like professional businesses. I watched with intriguensss as graphs, Excel, and other business data and analysis went by. Most likely, business analysis info I learned from school! Truly none are afraid of getting caught, and must have agreements with more than just the other software and ad companies. I wonder if taxes, bribes, or fees are paid by companies.

I love how much time is invested into these video's! keep it up jim!

I got to say, they got the full time employees on a good schedule. When I worked for a job for 8 hours a day, we were suppose to be getting two fifteen minute paid breaks and a thirty minute unpaid break for lunch. Of course, at my partiuclar job before I got there, the employees had got the company to agree to cut the unpaid lunch and just put the two paid ones together for a lunch. Kinda pissed that I wasn't informed beforehand as I was just quitting smoking and was really relying on those two breaks to help get through the night and ended up going back to smoking. That set me back for months. I also feel really bad for Micheal Despite Their Claims. He sounds like an average guy just having real problems and trying to find help.

I sometimes suspect that these scammers have no idea that they are scamming, they are just trained to do it. not that anyone should pity them, they should know what they are doing a very dirty job.

I enjoyed the look at some of their internal procedures/documents and would like to see more of this kind of content.

Bro listed, i love your videos and i think you need much more support! Keep doing this whit scamers, you make my day batter

By god I'm setting up a virtual server RIGHT now!

Another question - are the police in Indian largely paid off to look the other way?

Yea the scamming is bad and all both those *internal* bar charts are downright disgusting. Absolutely vile company. Great work Jim

So sad. I've met so many people from Japan (exchange students) and know so many who've lived there, they're super trusting people so they wouldn't stop to ask questions about something like this.

Hi JIm!! do you know or have you made a video about emails that spoof oneself? I've been getting emails from "myself" giving me prices and all that, how can they use my own email? and in this way I can't trace them back.... I forward the emails to a few cyberpolice emails though.

Highly Educational

About time Jim! I've been checking everyday for part 2

I've spent some serious time in India, and yes there are scammers, but there are also some really kind and open genuine people who are disgusted by this. But honestly, yes, there are a lot of scammers in India. Love this channel!!! Great work.

I swear those 3 dislikes are from the scammers themselves. I'm not saying that for nothing. they watch videos like these sometimes

revenues Germany: 0.0 :D

Holy crap, I worked in call centres for a number of years (I left before it had a really bad impact on my health) and this is just how a normal UK based call centre treats is employees. just amazing watching this and realising that scamming people is a massive business.

Man I am from India and you are a legend. One suggestion I would like to give is as you are having their bank account details why not empty their bank accounts and donate the money to charity or something of that sort. They can't even go to the police regarding that as all of the money is illegal

I know somebody who bought Reimage on Windows8. It was installed and Windows wasnt booting anymore. I had to recover all files and reinstall windows and then refunded the money via paypal.

"Daily revenue: Germany: 0.0$" Hmmmmm....

Dude you are priceless. Keep going please don't stop

I hope you're information to the Delhi police brings results. Great video.

holy sh*t, the amount of work and effort, why dont they just release a real product and offer real support. jeez EDIT: oh... lol wow.

jim you are doing a great job lets hope the police in India act on this now :-) all the best jim

Hey Jim great video! I hope you (and everyone else here) has a good year so far.

As always, really interesting stuff. I think most call-centers track how many seconds their employees are working.

Hi. I just was looking through my subscriptions and noticed that I've not been getting notified when you post a new video. I have the bell on. Just wanted to let you know