I live about 30 seconds away from their so called office and can confirm it is empty and is up for let. It was a bank before and then a training center. But Jim is spot on with his research.

Jim i am from India , the police is shamefully corrupt here. I am sure the police people get their commissions. Please keep exposing these rascals. Best wishes.

That woman calling them "I know it's a scam and called the police, so if you could please release my computer, that would be lovely". She scares me with her levelheadedness.

Contact police: “We’ll look into it.” Contact Revenue Service: *Royal Marines immediately bust into New Delhi office*

Some scambaiters just call scammers then cuss them out, Jim spends hours researching and taking down the companies

"Your account is under investigation for fraud" ,busted and still asking for a refund. You are the best Jim. You just raised the bar.

Identifying scams was a thankless job, but I and countless others genuinely thank you for doing this great work, even if it dosent earn you celebrity status

Oh lord I love the lady that was like “I’m aware it’s a scam, if you could get ahold of my computer and tell it it’s not gonna be scammed anymore that would be lovely~”

Not all heros wear capes ... I mean ... maybe you do, I don`t know

"Just buy the tech support, and if you want a refund, wait a few months and we will be calling you with a refund scam."

if there's such thing as an eSaint, Jim Browning should definitely be considered one!

I have heard the voice of justice, and it is Irish.

Ladies and gentlemen, we have our first dislike. Must be from Mike, _CERTIFIED_ level 15 Microsoft technical support technician.

They almost got my grandad who has dementia of 93 really upset him, thanks a bunch man you really are doing us a service.

The police say noting can be done, we don’t even know who they are. Jim: “hold my keyboard”

Huh, my grandma refusing to ever touch a computer might be not that bad after all.

Haha , that's how you know you're hitting them where it hurts, when they start warning their victims not open your emails! Good work

Who else instaclicks Jim videos

That lady at the end was really not having it 😂 she’s amazing. I would just see the pop up say it’s a scam turn my computer off and not bother with anything else. But she decided to call them 😂

The "that'd be lovely" call was wonderful.

Oh man! That Supremo call was like heavenly angels singing. That was absolutely beautiful. Tremendous work Jim. Absolutely brilliant. How'd you do that? EDIT: I played that call 5 times in a row it was so good.

This is insane, how much time and effort you put in this video is huge. Thank you for all of this information in ONE video. Some people would brake this up into at least 4 parts

I live in Australia, and like most places in the world we are inundated with these types of calls and emails and texts. My very elderly mother almost became a victim, she suspected they were scammers and just hung up but they rang every half hour and increased the verbal abuse which frightened her, and she rang me in tears. So I went to her place and we waited for the next call from them and once we were sure it was them we got the personal alarm that I bought her and let it rip down the line, I know it wasn't right to do that but now she has a way to defend herself against their nasty persistence. Luckily she gave no details to them, but she was getting to that stage because she was frightened and wanted them to stop. I don't have enough to give you through your patreon, but I can thank you for what you do, helping people directly and indirectly via the videos. Cheers!

Person "I have legs" Scammer "How can you say that you have legs??" Lol these people are ridiculous.

Being a person of a more “mature” age 🤭, I appreciate the professional way you handle yourself. I feel there’s a better chance that those more likely to fall victim will take it seriously. For those who have been scammed, especially the IRS scams in the US, where they take every last penny one has, it’s in no way funny. Unfortunately our government is not taking it seriously either. I have used your videos to show many people how the scams work. There seems to be a large number of elderly people falling victim in my community recently. I am excited that I might be able to safely further participate! Heading to the website now.Thank you “Jim”✌🏻💛

You really need to start your own company or organization whose only peruses is to stop scammers and make the world a little bit better.

16:00 that was the most British tell-off I've ever heard, it was amazing

You should try calling scammers by their *REAL* names.

You're doing amazing work, warning these victims and helping them recover what's been taken from them. It's a damn good thing there are kindhearted people like you to look out for the vulnerable, even in very unorthodox ways like this.

RATs are a beautiful thing aren’t they?

Jim is currently the only one on KZfaq that is actively trying to expose these Indian scams and is going the extra mile in financially ruining those behind it. Jim, you are the true hero and I thank you for all of your efforts.

I was put onto this channel by one of my customers today. I work for a U.S. based remote technical support company known as OneSupport. We're based out of San Marcos, TX, with many of our agents working remotely (from their homes), including myself. Even the remote agents are American and live in the continental U.S. as we do not employ anyone overseas. We've been in business for over 21 years (as OneSupport) and were in business even longer - since 1993 - under our old name of teleNetwork. We started as an outsourcing company, basically doing customer service, internet help desk, and sales support for many different clients (mostly I.S.P.s). Right around 1999, we began letting agents work remotely and knew we would need an internal help desk for those agents in case they had difficulty with their tools. So, OneSupport began as teleNetwork's internal help desk. After a few years of this, we eventually decided to open OneSupport to the public (in addition to still being the internal help desk for our company) in an effort to bring in more business by providing a competitive option versus other similar companies, like Best Buy's Geek Squad, Staples, etc. We've been growing in leaps and bounds since then and completely rebranded the company last year, dropping teleNetwork from our name and adopting OneSupoprt as the company name overall. This was basically to improve brand recognition. I only mention all this because we don't advertise nearly as much as larger companies like Best Buy, so many of you may not be familiar with us yet. If anyone wants to check us out, our main site is www.onesupport.com . On this site, you'll find information about all of our residential services, links to important other sites, like our Better Business Bureau profile, our shopperapproved.com profile, and our social media accounts (including Facebook, Twitter, and KZfaq channel.) Worthy of note: We always try to be upfront with customers about who we are when they call in. (Our greeting is: Thank you for calling OneSupport. My name is _____. How may I help you?) If a customer makes it sound like they didn't hear that or they think they're calling some other company (like Microsoft, for example) we make sure to correct that impression. While we are a licensed re-seller of Microsoft Office products, we do not claim to be Microsoft. We get prank callers all the time, lol. But we are able to help quite a few people as well, so it's worth it. Anyway, I was helping a 70 year old grandmother (I'm not allowed to use these customers' names) earlier who was taken advantage of by a scammer. The scammer had remote access to her PC and was actively controlling her computer when she called me. I immediately had her unplug her router/modem combo so the scammer couldn't fight the customer for control of the mouse. After that was done, I explained how these scams work (and how to avoid them in the future). I got her started with our services, helped her kick the scammer off the computer, then got ready to transfer her to one of our techs, who would then run a full PC tune-up, including scan for (with REAL malware removal tools like Chica PC shield, TDSS Rootkiller, Roguekiller, Trojanremover, etc., etc., ad nauseum) and remove any malicious software the scammer may have left on the machine. Before I could transfer her though, the customer's grandson came home and talked with me for a while. After he was satisfied she wasn't still being taken advantage of, we went ahead with the transfer. Before he was transferred, he told me to look up "Jim Browning" on youtube saying I would like his content. I guess the reason he told me this is because I told him I like to call the scammers when I'm not working, let them into a VMware desktop and then toy with them to waste their time. I figure the more time the scammers waste with me, the less time they have to scam an innocent grandma. I've watched other "scambaiter" youtubers in the past (which is where I got the idea to bait scammers myself, not gonna lie, lol), but NONE of them are as thorough as Jim is. I've been watching this playlist and I have to say, I'm extremely impressed at Jim's investigation techniques. I have subscribed to this channel and will be watching any new content in the hopes that it will help me watch out for identifiable information about these scammers when their victims call me. If I can pull any of this info, then I can forward it to the police. Keep up the great work Jim! P.S. We have a lot of other techs who would like you too. I'll send them a link to your channel as well, just in case they weren't aware of you.

Holy shit I've dealt with Charlotte from the call where the provider challenges the scammer. Small world.

"Hello I am microsoft" "But I rang Microsoft and they said they didn't know you" "M-mam how can you say that you rang them? I-I am a microsoft pardner" imagine their shock if someone actually from Microsoft calls them

Jim emailing each individual victim! I'm alittle lost for words. Thankyou for caring, truly thankyou.

I know I’m late to the party you’ve thrown for us all Jim but as this video was posted on my birthday last year, I have to say it is the best belated birthday present I’ve ever received. You are an amazing man and I wish I had half the talent and determination you display when finding justice for victims. Your videos are amazing and I know you’ll probably never read this but I had to put it out there. You are a modern day Robin Hood and I will be supporting you on Patreon so you can keep up your work.

Number people: *Shows the scammer’s number that they’ll use on a fake pop up* “It’s yours, my friend, as long as you have enough rupees.”

Why the hell are there no Browser Warnings from Google, Firefox, IE, and anyone else or page where it can occasionally warn users to never deal with those scammers.. Once a user is confident they can deactivate the warnings.. It would be a simple thing for Google to do.. Damn it they can put those silly doodles up with ease..

I love how their business is located right next to the ‘Holy Innocents School’. The irony lol

If there is a Scammer Company, then Jim should make a Counter-scam Company

Jim should apply for Scotland yard.

Jim, like I’ve said on many occasions, you are a true gent and a stalwart against these scammers. You are making a difference and only wish you could be part of of a worldwide policing unit that takes these people down...hard.... Thank you on behalf of many friends who have learnt from you...a true knight in shining armour 🏆👍🏼😊

Wow, there's an entire industry behind this. There are people who specialise on showing popups and people who accept calls. Mind blowing.

Former RingCentral fraud analyst here. Management were shocked when they saw this video of yours and did a crackdown against these scammers and by the time when I was still there, they made Indian customers a hard time when signing up for their service.

Very well explained.. Good job Jim! Thank you 🙂

Fascinating and frightening. Superb work as always Jim.

Loved the woman who knew the pop-up was a scam. “If you can get ahold of my computer and tell it it’s not going to be scammed, that would be lovely.” She’s got that fantastic British wit. ROFL

Jim, you are the modern hero. Thank you for your work. I have not been targeted by scammers but your videos are very helpful. Also you are the Liam Neeson against scammers!

Thanks for making these amazing in depth videos. You are truly the best scambaiter.

9:54 "Anonymous tip-off" Hmmmmmm Jim Browning deserves a Nobel prize. Like seriously

Hey Jim! I came across your KZfaq channel the other day & I’ve been hooked on your videos ever since! I’m so glad to see someone fighting these scammers & making a stand for the victims. Whenever I get a scam call I ALWAYS waste as much of their time as possible, I do this hoping that they will miss out on calling a few people because of the extra time they wasted calling me. I don’t know how to do anything you do so figured wasting their time is the least I can do. Watch out for email scams, my mom called me frantically a few weeks ago saying she got an email from Apple saying someone bought over $3,000 worth of Apple products (ipads, iphones, etc) with her credit card. She was so close to calling the number given & giving them info to sort it out because the email looked super legit, just like a normal email you’d get from Apple/ITunes but I told her to forward me the email because I was almost 100% sure it was a scam & sure enough it was! At the top of the email there was an order number so I called Apple support, gave them the order number & sure enough it was an invalid number aka it’s not legit. I was beyond happy that I got ahold of the email & called the legit Apple Support because my mother & I can barley pay our mortgage so we can’t afford to lose any money at all, let alone $3,000. I then informed my mother of the scam & have her real support numbers for Apple, Microsoft, etc. that way if she ever gets a funky email again she can call & find out that it’s a scam right away instead of worrying & possibly getting scammed. Another scam I encountered the other day was the Microsoft support scam, they called my cell phone, idk how cause I’ve never been scammed before & I’m on the “do not call” list but I guess that doesn’t matter, anyway... they called me saying my computer was at risk & they received an alert about it & they needed to fix the problem right away but it would cost me a bit of money. Funny part is I don’t even have a computer, my laptop (only computer in the house) broke a few weeks ago & I don’t have the money to get it fixed or to get a new one. Being I don’t have a computer I knew right away it was 100% a scam but of course I didn’t let on to the scammer I knew, I played along for 25mins acting like I was doing everything they said before finally informing them that I didn’t own a working computer & that I knew they were a scam but before I could even fully get the word scam out they hung up. They now call me everyday from multiple numbers that you can’t call back, everytime they call I either decline the call or I tell them the FBI is tracing the line & they immediately hang up. After a few weeks of telling them that the FBI was tracing all my calls to find them they eventually stopped calling LOL Thankyou for all you do Jim, keep messing with the scammers, they deserve every bit of it & please keep informing the victims, even if they don’t believe you atleast you did the right thing by trying & honestly that’s all you can do. p.s. Sorry for my book of a comment, didn’t realize I wrote that much till after I posted lol honestly I could go on all day about my encounters with scammers because that’s how frequently they call/email me... kinda sad to be honest.

I love how politely British that last person was. "If you could get a hold of my PC and tell it it has not been hacked that would be lovely"

All popular scambaiters should watch this. I feel most of the scambaiters on twitch and KZfaq just do it for the money and lulz. In some scambaiting computers you're required to pay money to be actually post something in their forum or discord. Then I ask myself ... Who's the scammer ?

They are bonafide IT yogis now? Lulz. New subscriber as of this week, Jim. I've been binge watching your vids and gleaning as much knowledge as possible from them. I'm someone with some technical knowledge and a lot of time on my hands so I think I'll be joining in on the fun this week. Thanks for all that you do!

Man, the effort you put in these videos and the information you share are huge! Your content is greatly appreciated and helpful, keep up with the good work!

I honestly love how you do this. Thanks for all your hard work Jim! 💖

The Man The Myth The Legend......

Jim you‘re an actual hero! Thanks for everything!

You warn people, you make the scammers loose money, you get the authorities involved. You are a real life Batman! A True Hero for us all!

You are the definition of a good samaritan, my good sir I give you the highest award I can give "All notifications on"

WELL DONE JIM!! People like you are HEROES!

That happened to me once, I just pressed “control”+ “W” to get out

All I could think of while watching this is why hasn't a government paid you to head a dept. to go after and catch these fools. I then realized you might actually have to many restrictions as a government agent and it might be more difficult for you to research these frauds. No matter what your hard work and attention to detail is admirable. Thank you for sharing Jim.

I really respect how you make an effort to report and email victims etc. Not just "delete files" and have a laugh. Kudos!

Ok, I know they target people who do not have much technical knowledge. So, listen. Closing these "locked" browser pages is easy. Go down to the bottom of your screen(the task bar) and put your cursor on some empty space and right click. Select: Task Manager. When it comes up find your internet browser in the list. Chrome, Firefox, Edge whatever it is you are using. Right click it, and select end task. Done.

Love to see you stick to them!! Great vids.

Just discovered this channel. It's brilliant. Thanks for everything you are doing. Keep up the good work. Hopefully people will follow your footsteps and make life hell for these scammers.

I hope you start a wave of people that instead of just prank calling these guys... They instead actively dismantle them. Truly amazing Jim!

I know you probably won't ever read this Jim, but I just wanted to let you know how much I love your content and appreciate what you do. My reason for leaving this comment is because I was actually wondering how you managed to gain such an intimate knowledge of not just your own system, but things like networking and being able to trace IP addresses and stuff like that.

Im a kid but i really like you baiting the bad people

Got a call today while out with my wife. Wished I was at home to play with these guys more. I told them that they wanted me to download team viewer and that they would run a directory display while typing in my "REFUND" message. The guy didn't know what to say. Thanks for doing what you're doing! Now I need the IRS scammers to call!

Great forensics skills Jim. Keep it up!

I went to go like this video, and realized I already liked it earlier on in the vid. Great scoop! You're actually making a positive change in the world!

not going to lie, I read this as a Jim Sterling video and got really excited. But then I realized it wasn't but I'm still really excited.

I work at a local computer repair shop, and I can't tell you how many people are falling for these scams. It's incredibly frustrating, not towards the customer but towards these assholes. I greatly appreciate your efforts, we may be in different countries but I'm glad someone's exposing these frauds.

My friend's dad got scammed by the Supremo pop up scam. He is elderly and actually payed them like $400 US. Glad you are revealing these people online. Thank you for the work you do!

Idk why but i get a ghost busters vibe whenever I hear the outro lol

Super job, Jim. I am thinking cut out the roots and the plant cannot grow. If the VOIP providers won't sell to them, they will have no phone numbers. If the internet providers won't sell to them, they will have no internet. Also, you are encouraging people to demand their money back, which is nice. But I think that since these people already fell for a rather obvious scam, so maybe they will give the scammers bank their account info for "direct deposit" or their home address to send a cheque. What method do you suggest for return of the money to avoid being re-scammed. I do believe scammers of any kind often return to the people who fell for it before with a slight twist on the scam. I get emails all the time saying oh we know you were scammed by a bad person, would you like us good people to help you get your money back? If so just provide us with your bank account details and a small processing fee.

Just subbed and noted....now the binge watch begins. You are amazing! Keep killing these "companies." Much better than the trolls I used to watch that bait them to anger and rarely get a call center bust.

Jim, as a DC operations engineer I appreciate all that you do. Thank you for keeping everyone that you do safer. Wish that i had the skills to do the same.

I enjoyed watching this documentary. Your videos are amazing! 👍

How, after all this time, do people STILL fall for these scammers?

From one IT professional to another, you are awesome. You deserve an award! The research you do on these guys are awesome have you ever thought of going into computer forensics?

Thanks to people like "Jim" and the Fix-it Army, I am alive to these scams.My land line is connected to an answering machine. If a call arrives on my mobile and is NOT on my contact list, I DO NOT ANSWER. IF I get one of the pop-ups? I go to TASK MANAGER and close the problem down. I don't have to restart my machine or anything annoying like that.

Nice job detective. 👍🏼

You gave hunders of people their money back, man, you are a youtube-hero :D Destroy these scammers

Your investigative videos about these scams is impeccable. I've learned a lot about the inner workings of this racket. It's been very helpful. Thank you!

Thank you Jim. You work so hard, and I appreciate it 😁

What a great thing to wake up to! Another great video 😁

“Microsoft Certified Professional” - Yeah, so am I because I have passed exams in Word, Excel and PowerPoint and have official certificates from Microsoft. Doesn’t mean I’m in partnership with Microsoft. 🤦🏽

How wonderful to hear a scammer asking for a refund! Love your videos, Jim. So informative. And your accent is music to my ears (expatriate viewer here). ❤

The depths they go to scam people is infuriating! THANK YOU SO MUCH FOR WHAT YOU DO JIM BROWNING! YOU ROCK!

Been waiting for this.

Hey Jim fantastic work like always . We need to call more UK pop ups / Regular Tech support numbers . It’s so horrible to see all they scammed makes me feel so sorry for the victims.. Any information to me to a kind of service that I could call UK numbers .? It’s needed that’s for sure ? But anyway thanks again for sharing this valuable information

Jim you are bloody brilliant. A big thank for all the good work you do.

There are many ways to be a hero and you my friend are definitely a hero!! Keep up the great work!!

If a company called me claiming to be called "Solve Ninjaz" I'd tell them to grow up and hang up.

Jim you are a true hero! Thank you for doing what you do. I just subscribed to you and I can’t stop watching all of your videos. Luckily I don’t get any called but whenever my parents (very elderly) get called I make sure to get rid of it or not even answer for her and delete the voicemails they get. Hopefully these scammers are brought to light and stopped. You are the greatest 👍🏻

The best line in here is at 7:55 "anonymous" just made my day.