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As a small business owner, you need to document your business processes to delegate and grow, but most of us can’t squeeze any more work into the day. You may be your company’s operations, sales, marketing, human resources, accounting, and IT departments while having the same 24 hours as everyone else. You need help, and whether you outsource business process documentation or DIY it in-house, capturing the workflows that keep your company running is essential to hiring and training new people.
In today’s video, ProcessDriven CEO and small business owner Layla Pomper shares why the documentation process is vital, the pros and cons of outsourcing process documentation versus doing it yourself, and offers a compromise for those looking for a happy middle ground.
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Here's what we'll cover:
00:00 Should you outsource business process documentation?
01:45 Let's back up...what is business process documentation?
03:05 Benefits of Standard Operating Procedures (SOPs)
03:15 Pros of outsourcing business process documentation
07:43 Cons of outsourcing business process documentation
13:00 Happy medium for outsourcing business process documentation
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