Clearly we need to all contact LG and demand a patch or something. To have so many people with the same issue! Also you my good sir are my hero today! Thank you 😊

Two years later and this is STILL helping people. Just gave it a shot.

Bro, you just saved an LGTV from being tossed aggressively across the street. Thank you for this. I was losing my mind.

Someone give this guy a medal! I've been trying to figure out how to fix this for my parents for over a year now and nothing LG provides is helpful. This fixed the issue immediately. The words thank you are not enough!

You sir, deserve a raise for this video.

Sending thanks from Australia 3 years later. We had placed numerous calls for assistance to our internet provider, hours on the phone to call centres in South Africa and Malaysia and the best we could achieve was a temporary reconnection until the next time. Some tense moments between husband and wife but now peace will reign once again! Thanks so much.

I think you just saved me the cost of a new TV. More than that, you may have saved my marriage! I will never buy another LG again, I can tell you that. Thank you for taking the time to help us poor suffering LG TV owners out. They were no help at all.

I've had my LGTV for nearly three years and it just started doing this a week ago!!! It was driving me NUTS. I spent hours browsing the internet and finally came across this video. THANK YOU a million times over!

This helped me out a lot. I went from my TV stressing me out at the end of the day, to finally being able to just watch Netflix. Way more relaxing.

Damn so we’re all having this issue? I was about to throw this whole tv away

Two years later and this video saved my tv! Because I was literally one more interruption from throwing a rock at my tv! You my good man are a gentleman and a scholar! Thank you for figuring this out!

This is a golden nugget - the most useful fix I've applied for a long time and it's saved an indeterminable amount of ballache. Just switched from using a rock solid ethernet connection to WiFi due to a change in my router position and it does indeed work like a charm. Thank you very much.

Follow up. Two weeks later and it it's still working fine. That fix seems to have solved the connection problem.

You are a genius. All of a sudden I couldn't connect my iphone to my LG TV via airplay. My tv no longer came up as an option on my phone. To troubleshoot, I would look to make sure my LG TV was connected to the internet and it wasn't - odd. So then I would connect it, and my phone still couldn't find the LG tv signal so I could launch apple tv via airplay. Then I would double check LG tv connection and I would see that I was no longer connected to the internet - even though I just connected it!! I did the steps on your video - a crazy path but easy to follow, then connected my LG TV to the internet, then I shut my phone off and on, and the tv off and on, and low and behold - the airplay app finally recognized my LG TV. I am now back to watching Ted Lasso from my phone on my LG TV. Thank you!!

Three years later and this is still an issue on LG TVs! Glad I stumbled across your video; you fix worked. It’s amazing LG hasn’t addressed the problem in all this time.

Yes this works. I hardly ever leave comments but this works. I went weeks of trying to fix this. Had my LG tV for a year and didn’t start having problems until I updated the software. Thank you so much. I waited two days before posting to make sure it works and I’m back today saying no problems since I followed your steps.

am I the only one this isn’t working for? 😭 now mine just keeps saying wifi is turned off and doesn’t show my wifi network or anything :(

All I can say is Thank you Jesus!! I was so frustrated inside after trying everything, but nothing worked. So I glad I found you! Thank you Thank you! Now I can finally watch my Netflix show without interruption every 2 minutes. ( All American here I come)

Called LG about this wifi problem and they acknowledged it is a faulty wire connector from the wifi module to the TV. They paid for a repairman to come and fix it by replacing the wire. 10 minute fix.

You're a lifesaver sir. I've been watching a lot of videos to get the wifi back onto the TV because it didn't want to connect. But after doing every step it's back on. So thank you so very much. Much love from Namibia🇳🇦♥️

Thank you so much! I tried everything imaginable for four days. Turned to KZfaq and found you. This works! You restored my sanity. God bless you!!

Someone give this man a medal. He really deserves it. I was able to fix my TV after watching your video once. You are the man bro!!!

This helped immensely! I moved across the country and even after updated my zip and location, I still had my wifi dropping. What an easy fix! Thanks a million!

I hope this works. I’ve suddenly had the LG TV that I’ve had for 3 years drop internet connection. I would reset factory the tv each time which was a major pain. Finally decided to leave the TV on all night once it connected so kids would have access in the morning. I just did your suggestion and it worked!! Thank you!!

Seems to have fixed the issue I was having with losing connection every 10-15 minutes and having to reboot the TV. Thank you 🙏

Thanks for this very simple, clear, easy to follow tutorial/fix. This bug has been driving me nuts over the past few months.

Can't believe this actually worked! We've been using a playstation to watch all of our streaming services for 2+ years becasue of this issue,a nd I decided to try and watch on the regular tv and this was the only trick to work even after restarting! Thank you

This has been happening to me soooo much lately and it's driving my crazy. I contacted LG and they said they need to send someone out to check the wifi card inside the TV. Spoke with the shop I purchased it from and they said it is an ongoing issue but across all brands of TV'S. But advised to place the Ethernet cable in to the back of the TV to hardware your internet to the TV. Have done that and so far all is well. Will report back if anything changes. But am feeling all your frustrations. Even the LG guy said he has had multiple calls regarding this issue

Thank you. My LG has been dropping out repeatedly for a couple of months. I tried this and it worked. Sweet!

following up to the follow up. 2 years later still working fine. I would say 1/20 times turning on the tv the wifi won't connect and turning the tv off and on again reconnects it. Thanks to everyone letting me know it worked/didn't work. I had no idea that many people would be looking for this fix! I'm jazzed it helped alot of folks and for the people it didnt Im sorry I wish I could give you more advice

Thanks buddy. I thought it was time for a new TV, but this video solved the issue with my WIFI connection. LG should be paying you for helping so many of their customers.

FIXED Try this method…. Settings, all settings, general, additional settings and turn off quick start so the button is then grey. Hope this helps ❤ it’s definitely sorted my 65” LG out

Thankyou. You just saved me from throwing my remote control at the TV in anger. Turned it on to see it had disconnected from the WiFi and whenever I tried to reconnect it just kept showing an error. A quick Google and I find this video.. and it worked perfectly!

I was convinced Cox was running me around in circles, it's not just WiFi that disconnects, the wired connection would drop too. I actually built two new cables, took them in to work, certified them to Cat 6a, and brought them home, along with certified Cat 6 & 5e cables, just to absolutely eliminate the wire as a possibility. Then your video popped up in my feed, less than 5 minutes later, as far as I can tell, the problem was solved. It's been stable for a couple of hours now, we're keeping our fingers crossed, but I am optimistic for the first time in months. Thank you, you have made my life better. Now if you can just come up with as easy a fix for my OTA antenna....

Thank you for this, I've been fighting this thing for over 2 years, couldn't ever figured out why it kept dropping. Thanks to this video it resolved my issue once and for all. Thanks again!!

this helped me so much, my tv has been disconnecting for months now and this is the first thing to fix it, thank you so much!!

wow! I've owned my tv for 3 years. and this "Unknown Device is Disconnected pop-up" came coming on. He fixed it! I have no idea how it started, but he figured it out. thank you. 6/2023. LG TV. The television was always working, but that popup was messing with me. LOL

I've had this tv for over 3 years and this problem kept messing with me to the point where I have to go to another room to watch any streaming service (1st world problems, whatever). I tried messing with the settings per lg's recommendations and nothing worked. I dont know why it took me this long to find this video. Everything is working perfectly now. Thank you very much.

Wow! You've just fixed my TV here in England. I have a fast internet connection, my TV, which uses wireless, would buffer every 20 seconds or so. I figured it was a physical issue with the wireless receiver. I tried your suggestion with little to no hope, seemed like a long shot, but it blummin worked!! Thank you so much. I'm amazed!

I just had the tv for one month and already started having wifi issues. Good thing I followed your steps and my connection is back! Hopefully for good!!

Bro, i know its been said before but thank you. I was gifted a LG TV and was having the connectivity issue. I was getting annoyed with the TV but came across your video and issue is resolved. Thank you so much.

You're my hero right now. I tried re-entering all the wifi info and it kept telling me it wasn't working. I was beyond frustrated. Thank you

Based on the number of comments about this, I'm optimistic that this will solve my problem. Thank you for offering an alternative solution to the several I've already tried with no success. Appreciate it!

Had my LG for at least a year and it started disconnecting. Thought it was my internet, router, etc… not all heros wear capes 🤙🏾 thank you and idk how you even thought of this but im glad you did lol

I’ve had this tv for almost 4 months and it started doing this. God bless you

Awesome fix. I had this tv for a couple years and this just happened to me. Your fix worked immediately. Nice job and thank you!

Amazing. You've just prevented me from throwing my new TV out the window! Thank you.

I have two LG TVs, one had a wifi dropout issue the last few weeks and the other didn't. I've changed every config option on the router and on the TV, and done full factory resets on both but nothing fixed it. I then watched this video and thought "no way that actually works, why would setting the services country manually have anything to do with wifi?", but I tried it anyway as I've tried everything else. Like all the other commenters have said, this fully fixed the problem! I've no idea why or how but it works. LG need to patch this bizarre bug!! Thanks for posting this video, I was ready to throw the TV out of the window!

Whoa, thank you a thousand times!! That actually worked!!! I just purchased an LG a few days ago, after my TCL Roku blacked out on me only after a year. The salesman said LG TVs are top of the line. Had I not watched this video, this thing was on it's way back to the store. A-1 troubleshooting!! 👏🏾👏🏾👏🏾

You're the real MVP!!! Thank you so much.. I was upset and thought I was going to have to buy a new TV. You saved me a few hundred dollars!! Thank you, thank you, thank you!!!!

A thousand thank yous for this fix, this worked perfectly and I can't believe how simple it was to fix. Amazing and also thanks for posting a video that was about the fix and straight to the point. 😀

I just got sick of seeing "Internet connection lost" message every 10 min. It never interrupted watching streaming video in 4k, but it was an eye sore for both LAN and wifi. Thank you. Have not seen it since.

Just got a brand new LG tv for Christmas this year. Still has this Same problem. Thank you for finding and making this fix easy!

So this just happened to me after having my tv for 2 years and I followed this and all seems well!! Thanks

This also fixed the issue of my LG TV not recognizing the remote! Even LG support or Costco couldn't help.

My LG TV is a 2021 so the menus are a little different but the fix still worked. I had no problems for almost a year and then the TV couldn't find the Internet. Everything else in the house was still fine so I knew it was a TV problem, and this trick fixed it. Thank yo so much!

Thank you so much for this video. I bought a brand new lg tv for my kids about 2 years ago and started having this issue after only a few months. I found your video today and so far so good! Nothing else has worked. Thank you!

Thank you! Another video suggested unscrewing the back and unscrewing the modem. Looked like a nightmare. Tried this and it worked immediately! Thanks!

Well, tried this a few times and it didn’t work for me. Brand new (Nov. 2021) LG TV from Costco. Whole evening wasted. It’s so frustrating that there are 84,000 views on this video alone, and LG still hasn’t fixed this issue. Looks like we’ll be a TCL/Samsung family from now on.

I don’t know who you are but I owe you. I just did this and for the first time (I’ve had this tv for years), it started a video right away and had not disconnected. Thank you so much!

My tv kept doing that and it also wouldn't let me connect to my wifi without using wps for a year now. after i used this method it let me type my password to connect again and no problems. Thank you so so much your a lifesaver

This first happened to me about a year ago. At the time my tv was maybe a year old. I saw this same fix somewhere, tried it and it worked. Then a few days later it disconnected again and I have not been able to fix it since. I've repeated this several times and it still does not work. Thankfully I can access my apps through my Xfinity X1 remote, but it still pisses me off. My tv hasn't been able to update in over a year. I regret buying a LG.

So I was having this issue as well as getting a message Wi-Fi is turned off. I tried this fix and it worked for a short amount of time (couple of months). It seems that the another issue could be the wi-fi module in the back of the TV can get dusty and cause connection issues. You can either get someone to do this or do it yourself, but if you open the back of the TV and disconnect the wi-fi module and clean it with a small brush (something that wont ruin electronics) and clean the connectors it should fix the issue. I have had my TV for 3 years and since its mounted the dust accumulates. WARNING: Do this at your own risk, I am not an expert of any kind but it worked for me.

Thank you sir - there evidently is still not a patch but you helped me out! I have a new LG Stand By Me and every time it rains, I lose my signal even though I have full bars and all my other devices work fine. I hope its okay that I broke the process down for LG Stand By Me Users: Gear>All Settings>General>System>Location>LG Service Country> Take off "Set Automatically & Change from YOUR Country > Answer Yes, Allow Restart> Repeat the above mentioned steps until you get to YOUR COUNTRY > Set YOUR COUNTRY but DO NOT Leave on "SET AUTOMATICALLY" > Answer Yes, Allow Restart.

ugh, tried this and it's not helping. 😭Also have tried the unplugging, turning off, holding the power button for 30 sec, etc etc. Great advice and helps for a few minutes, but my tv is at the point where it's doing this every few minutes - SO annoying. The tv is only a 2019 but has been doing this from the beginning, just randomly every few months for a couple of weeks at a time. Now it's constant. I hate the thought of having to buy a new tv this soon. How has LG not done a recall or offered proper fixes to this obviously common issue we're all having? grrrr! thank you for your help on this, though, seems to have worked for many people! 💙

Very much appreciate this. I thought it was my internet but everything else was running fine EXCEPT my LG tv. Fixed the problem so big thanks for helping with the headache

Omg!! I just got my LG and was seriously about to take it back for dropping Wi-Fi connection. You saved me the trip! Thank you!!

Bro. Honestly LG owe you money for this. 100% fixed and nothing “official” helped. It did hiccup once for a second after this, but then kicked back on and has been fine since. I will also add my menus aren’t the same. Maybe I have a newer version but it was settings>general>system>locations and it did not ask me to reset the tv but I did so manually anyway. Thank you so much.

Wow! It worked ( so far ). Thanks so much from England ! I’ve only had the TV 2 days and this was driving me nuts! Eternally grateful 🙏🏼

My LG TV is from 2018, and thought maybe it was getting old, time to replace it, but this seem to fix it! I haven't noticed any stuttering, buffering, or random disconnections as of lately, and noticed my TV connect to my Wifi right away instead of minutes, thanks so much for this! 😁

Well I’m giving this a whirl. I’ve had mine for about 10 months and it’s been doing this for the past 2 weeks! Thank u fingers crossed this works!

This has been driving me crazy for MONTHS! Thank you

I tried two other videos to fix my issue and they didn’t work then I played your video and I got my LG store to boot up. Thank you

I’ve had my new LG tv for 3 days and had to look for this fix. Thanks

Okay.. My tv a couple months started to do that... It will drop the internet connection and tell me to turn it on but won't have the button for me to turn it on... Like watching it, it turns itself off an on repeatedly causing it to not stay connected... I've tried what the video suggested it worked 1 time and never again... I've tried the whole unplugging it for 30 seconds (sometimes longer) and plugging it back in and again only worked 1 time... It does this literally EVERY DAY ALL DAY making it that I can't use it for literally anything... I'm about to chuck it off my balcony... Does anyone know how to fix it permanently?? Cause sometimes it will be okay for a bit then halfway through a movie will start doing it and it's really frustrating me now 😭

This seems to have sorted my issue … thank you!

This worked for me. I couldn't connect to my Wifi network on the LG C1 OLED all of a sudden one afternoon. LG needs to fix this ASAP as many many many users are having this same issue.

This seems to have completely fixed my buffering issues. TV responds faster now to internet content, and I have not heard the hard drive buffer noise sense I updated the settings that you suggested. That noise has been annoying me when I watch internet streaming on my 65" LG OLED CX series TV for the last couple of years. WOW I think it is now fixed.... THANK YOU ............

After making the location adjustment, It was fine for less than 24 hours but then it started disconnecting and I’ve tried LITERALLY everything. Even had the tv unplugged for an hour. Still can’t get an internet connection. One side feels like crying right now, the other wants to grab this fukking tv go outside my door and chuck it a far as I can down the stairs . I’m passed frustrated at this point.

giving this a shot but im optimistic! thanks for taking the time to post

We have been having this problem since we bought the LG tv at Christmas. I am going to try this tip now. Thank you.

As much as I hoped, this fix did not work for me. LG connection still sucks. Am happy so many were helped.

I tried this exactly the way you did it and it worked for a bit and now it keeps disconnecting again 😩

Man, I'm getting this "no signal" message when I turn on my tv, randomly. But I unplug then replug the HDMI from the cable box and it solves the issue until one day randomly, I turn on the tv and it happens again. I have internet, just the cable gives the "no signal". Anyone else have this problem?

my tv was laggy until now,i been searching for tips but they just don’t work,this one really helped a lot

Sir you sure are a Life Saver...I'm being working with this issue for 3 months already and trying everything to fix it and Nada....until I said let me look in you tube to see if any video done base on this issue and Bang!! I selected your video and OMG!!! right away followed your instructions and was fix. The only thing was I had to do some LG agreements in order to work. Thanks a million

This does not work, don’t waste you time

Never in a million years would I have figured this out. Thanks so much!! So much frustration. I hope this fixes it

Super helpful, thank you!!! Mine one day last week suddenly wouldn't give me audio. Fixed itself. Then yesterday it disconnected itself from my perfectly working internet (using several other devices). This worked!

The fact that this worked is crazy! This guy is a genius omds

OMG, it worked! I almost was crazy enough to think about taking the back off and adjusting wiring and cleaning a part shown on another fix up video. This video randomly popped up when I was rechecking for uet another easy alternative. It popped right back up and I am thrilled!!!! Thank you - you are the best!

I’ve had my ThinQ 8000 series for almost 3 years. No issue until today and this random quirky settings hack fixed it no problem. TY very much bc LG troubleshooting sucks.

DUDE... I was FLIPPING over this insanity, TYSM for this simple, easy fix!

Worked! Thank you so much! I was so confused. It would connect to my mobile Hotspot but not wifi! Thank you thank you thank you!! Saved me loads of money by not calling a repair man 🤦‍♀️

Thanks. My TV started buffering/losing connection the last week just in time to ruin my stream of the ‘Rings of Power’. Your simple guide seems to have done the trick.

YESSSSSSS! Thank You! Stopped that annoying issue I was about to throw my TV away. Someone pay this guy!!!

I have this issue and it’s so annoying, thanks a lot for such a simple solution.

Good video and I hope it works for most people. However I found that my LG smart tv first started showing the wifi off error message and then started telling me that the LAN connection was not connected. I searched the LG site and found a recommendation to go into settings and TURN OFF Quick Start in General settings. I did that and now have no problem with LAN recognition AND my wifi finds numerous wifi networks. Hope this helps those for which the video does not work.

This was a great video. Unplugging your TV will also work. Essentially what is happening is you are performing a true restart of your TV to clear the memory. Turning off your TV really isn’t a full turn off. I love this example because my power plug is hard to get to and this makes it easier. Thanks.

I’m really disappointed in LG. I once worked for the brand and have a house full of their products. But recently the tv started to lose internet connectivity all the time. Pissed me off! LG has no answer besides check your provider. Big BS. I have followed this channel advice and let’s see how we go. Thanks for the video