It is critical to listen and learn from others...especially from those who are different than us in some way. How interested are we in really understanding others, in learning from others? Listening is the only way for us to really see someone. Otherwise, we just go on with what we already think we know. At both work and at home, we can always work to listen more effectively, dispelling discrimination, prejudice, misconceptions, and fear.
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The Arbinger Institute helps individuals, teams, and organizations move from the default self-focus of an inward mindset to the results-focus of an outward mindset. Our programs and methodology are based on 45 years of research in the psychology of human behavior and motivation, and more than 35 years of experience working with organizations worldwide in the corporate, healthcare, education, government, public safety, and nonprofit sectors.