Litter Robot Open Air (at 28 months) Stuttering Rotation Issue Common Fix

Рет қаралды 48,226

Күн бұрын

$50 off Litter-Robot 4, Litter-Robot 3, Bundles, Feeder-Robot. Excludes reconditioned units - use this referral link: whisker.pxf.io/c/5447039/1991...
I will do a Litter Robot 4 review as soon as they become available.
If you find this video helpful, please click the following referral link, whisker.pxf.io/c/5447039/1991... and you will receive $50 off your new purchase. Feel free to ask questions in the comment section and I will respond as quickly as possible to help expedite a future free of scooping litter.
This is a common troubleshooting video for the stuttering problem that can occur. I have owned my Open Air for 28 months now. This is complimentary to a series of reviews and tips over time of ownership of the Litter Robot Open Air. Hope you enjoy and your future is filled with less cat pee and poo scooping!
Common stuttering issue video
• Litter Robot Open Air ...
2 year review
• Litter Robot Open Air ...
1 year review
• Video
6 months review
• Litter Robot Open Air ...
2 months review
• Litter Robot Open Air ...
Review at time of purchase
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Пікірлер: 114

@justinec692 3 жыл бұрын

Thank you so much for this. I never realized that the top part had clips in the back. Putting those in first and flexing the others seemed to have done the trick for me! A million thanks for this helpful video!

@TwixTheKat 5 жыл бұрын

Spent a good part of today cleaning, returning to KZfaq links on this product, trouble shooting again until we stumbled on THIS video which made all the difference! Those tabs at the back is exactly where we were going wrong. Thanks, David. Very happy family of away-on-vacation family members who usually drive this thing!

@durhamburgess9284 3 жыл бұрын

This is by far the best troubleshooting video I’ve seen on KZfaq for the litter robot. Thank you.

@wawahewo 4 жыл бұрын

Thank you soooo much!!! You are a life saver. I watched thousand videos and didn’t solve the problem until today. I am really happy 😊

@dawnn8221 3 жыл бұрын

OMG!!! I didn't realize I had to put back clips in first...You are the best David Berman!!! I think this will solve my problem with the unit not sensing when my cat goes in now!!! I am super stoked...I thought the unit was needing to be sent in for service. Sure enough the way I was attaching the bonnet, The back clips were not in place and in the grooves. Genius! THANK YOU!!!

@alphabitch1950 5 жыл бұрын

Thank you for your video. I was having the "blinking yellow light" issue w/my 16 month old Litter Robot Open Air. I took apart box (for the 1st time) & gave it a good cleaning per your instructions. I bent the outward the side brackets out like you did in the video. No more "studder"" as the glove turns. The bonnet "stapped" right into place. Once I clean off the anti pitch bar, added a little oil to the metal pins on both the anti pitch bar as well as the metal pieces on the base, no more "blinking yellow light." So glad I found your video prior to calling LR Customer Support. I am now a happy camper..YIPEEEEE!!!!!!

@bermand 5 жыл бұрын

Mz iMac so awesome. Yeah, I expect a bunch of people have this issue and get super frustrated. Enjoy!

@johnknight2699 4 жыл бұрын

Thank you! Finally a video that fixes the blinking yellow light! I didn't clean mine I just bent the things out and no more blinking light! I'll clean later. Thanks

@NerdOutForWhat 2 жыл бұрын

Awesome review!!! I love the real world use! Even when you went to go empty the litter you showed us what the unit looks like instead of cleaning everything up for the video review. I then appreciate you letting it get dirty, not filling enough litter etc because let's face it that's how a lot of us will be so busy that we won't always be able to perfectly manicure the unit and will have to deal with this sort of cleaning at some point. Seriously, thank you for this!

@bermand 2 жыл бұрын

Better to show reality of ownership rather than a nice clean box that looks like you work for the company. I don't, but I do appreciate when people like my videos and find it useful. I do get a commission if they click my link and make a purchase.

@sadierobotics 2 жыл бұрын

Thank you so much for uploading this! Your advice helped me stop the flashing yellow light and make my Litter Robot function again.

@Lukania 4 жыл бұрын

This was very well-done; you are very concise and could probably outperform a lot of youtubers that do this type of thing. Appreciate it!

@katevonmonroe 3 жыл бұрын

Definitely gonna give this a shot. Keeps getting stuck mid cycle. Just got this model from a friend. Had the litter robot 2 before.

@mrmonkey1661 Жыл бұрын

this was amazing! Saved me a ton of money in thinking i either needed to replace the unit or but replacement parts. You are a rockstar!

@SeanoHermano 3 жыл бұрын

Thank You! This was more helpful than the manufacturer’s videos.

@diskmaestro Жыл бұрын

thanks for showing us the proper install of the bonnet

@fastbobby504 5 жыл бұрын

OMG! That video was awesome and solved my issue quickly!! Thank you for sharing!

@philipbloom 5 жыл бұрын

Thanks! Life saver!

@mcmurdostation7134 3 жыл бұрын

Thank you oh man mine was in repair after 1 year came back and the clips doesn't had fit anymore like they should. It came back from repair and it doesn't worked.. Now it's working again 👍👍👍

@PPam7 7 ай бұрын

Bending the side tabs fixed my problem! Thank you!!

@securitron5 Жыл бұрын

Thanks brother! Nice, clear, concise video. Very helpful!

@toxic5628 Жыл бұрын

Great detailed video. Thank you!

@anamavris2147 2 жыл бұрын

This was so helpful!!! I have been going nuts for about a year now 🤷🏻‍♀️🤦🏻‍♀️

@NML32 2 жыл бұрын

Thank you!! It was driving me crazy trying to figure out why I kept getting a message that the bonnet was off during the clean cycle. I didn't even think to check the back clips.

@james-p 2 жыл бұрын

Great info - those tabs on the back are really easy to miss. Thankyouthankyouthankyou!!

@tracieclarke2244 4 жыл бұрын

THANK YOU this fixed my issue of jamming during cycle :-)

@brigtaylor3446 3 жыл бұрын

Thanks man. Life saver. It was those back clips.

@scammicus7110 4 жыл бұрын

Excellent, thank you very much for this clear explanation of an effect solution. Both the bot and I are much happier. Jury is still out on the cats ;D

@melaniehill9431 3 жыл бұрын

Suuuuuuuuuuuper helpful! Thank you!

@leeni5231 5 жыл бұрын

Great video. Thank you so much. All my problems apparently stemmed from not having the two back tabs of the bonnet inserted first and properly. I was fixated on the two front tabs, but had pretty much ignored the back tabs. Your video fixed all my problems!

@bermand 5 жыл бұрын

Yes! It is frustrating that litter robot doesn’t have the obvious support questions answered. My videos should cover everything I’ve encountered. If you’re doing things right, there isn’t much service needed.

@marymeola2810 Жыл бұрын

OMG! Thank you so much for sharing this!!!

@danapechacek3484 4 жыл бұрын

You are a LIFESAVER

@Rosalgarcia1 2 жыл бұрын

Such a helpful video. Thanks!!!!

@ellenoneill1501 3 жыл бұрын

Spot on! Thanks.

@andrewmansfield957 Жыл бұрын

This was great I've had these problems for some time and finally I get it to work perfectly with your help. 🤣

@deborahstill6219 9 ай бұрын

I think you have “fixed” my problem! Thank you for this.

@gracelightner7692 Жыл бұрын

Thank you very much for posting this excellent & very helpful video!

@stskatr151 2 жыл бұрын

Thanks for the good info!! Fixed the problem 🙏

@bbolka 3 жыл бұрын

You are amazing!!! Thank you so much!!!

@bunnybutcher 2 жыл бұрын

Thank you!

@constance2984 Жыл бұрын

Thank you so much!! I was freaking out cause it wasn't working but all's good now.

@Rummie 3 жыл бұрын

Thank you!!

@LadyLuck-zw1vh Жыл бұрын

Thankyou a life saver

@davidst4896 4 жыл бұрын

Many thanks I did not pay attention to those rear clips! They need to pay you!

@JetScreamer_YT Жыл бұрын

I just took a refurbished unit out of the box and it's doing this!

@lilbunfu 11 ай бұрын

Wow thank you so much for this, it fixed my errors!

@beyondbecca5407 3 жыл бұрын

This helped me!

@KasFromMass Жыл бұрын

Fixed mine. Thanks!!!

@TheByeByeBye2010 Жыл бұрын

God this simple bonnet problem was the root of many issues I couldn't resolve. Just tried this and everything works great. Thank you

@20ilde Жыл бұрын

Thanks I was struggling with the litter stucking problem so often now problem solved good explanation thanks

@tinathornburg1671 10 ай бұрын

Thank you Thabk you THANK YOU!!!

@buckash6148 2 жыл бұрын

Thank you you fixed it I was about ready to spend $650 for a new one

@jessicamarz571 4 жыл бұрын

Oooh, gently bending the little metal bits for better contact seems to have solved my problem, hurrah! Thanks for taking the time to make and post this video. :-)

@gaprofitt 4 жыл бұрын

Which way do you bend them?

@jessicamarz571 4 жыл бұрын

Inward (opposite direction of what you’d do with the side plastic tabs). Didn’t actually bend them, just sort of gently nudged so that when the bonnet went back on, there would be more pressure between the contact points on the bonnet and the contact points on the base of the unit.

@Paul-ng4jx Жыл бұрын

I personally bypassed a lot of the sensors because after two years, my cats practically destroyed it well they didn’t destroy it but they were getting in it while it was moving so I got rid of the pin sensors and all that stuff and now I have no issues with it. It actually works better than it did when I first got it.

@nazeemtok260 Жыл бұрын

Bro I was about to throw mines away. Thank you so much

@luisgomez385 Жыл бұрын

Would that cause the blue, yellow, and red blinking light? Mine won't go to the dump position.

@wallz918 5 жыл бұрын

Wow. Thanks for this video. We’ve had ours for 3 years now and was starting to have a real difficult time with it stuttering while going through a cycle. This fixed it!! I was also not getting the back clips of her bonnet attached cleanly. Thanks again!!

@bermand 5 жыл бұрын

Happy to have helped! It is frustrating and probably their most common problem and it's not well advertised for sure.

@ulvjenta88 3 жыл бұрын

Hey i got a werd problem afther i had empty the litter thray and add a new bag the tray got sorta stuck in left side and i did wiggel it oute and re add it in now i get blue,red,yellow blinks and at the end when it emties the dodos it sorta lifts higer and give a realy hig struggel sund? the manual is not helping 😅 (and since i live in norway im not 100% shure if the help line will help me)

@JenniferRussell-bw3cf Жыл бұрын

When you describe "stuttering" does this mean that the cycle will fail halfway through and fail to rotate back to the original position? I'm having an issue where my robot will stop when it's upside down and will try to go back to center, but stops and restarts and does this repeatedly until it gives up and my robot is left upside down until I fix it by pressing a bunch of buttons on the robot and app till it works again. The lights, when it fails, are yellow and red flashing. I really appreciate any response back, thank you!!!

@velveetaslingshot 2 жыл бұрын

I will try this when I get home. My litter robot has been fussing lately. I miss the old days! Sniff.

@bermand 2 жыл бұрын

good luck!

@velveetaslingshot 2 жыл бұрын

@@bermand It fixed it!!! Thanks!!!!

@eralford 4 жыл бұрын

What do you spray on the shield?

@jalford29 4 жыл бұрын

What is it you spray on the shield?

@raycollins5914 Жыл бұрын

When I first bought my litter robot and had a couple issues the service was excellent. Recently I had a couple issues and tried to contact them for help. On there website I was informed to turn in a service ticket and they would contact me via email in 3 business days. 3 days later I receive an email informing me that I needed to order some parts to fix my issue and should watch a video to install those parts. What if I didn’t have the technical or physical ability to make these repairs on my own? Considering how much I paid for this thing and all the promises made about how wonderful there product is I’m very disappointed to say the least.

@richardmeijer5485 2 ай бұрын

I see in this also another issue that is the same with me .... and that the rubber on the right is qlso of the frame, this seems to be then a manufactoring fault

@jackhver1592 5 жыл бұрын

Thinking about purchasing. I use a baking soda powder deodorant/sanitizer, which I just sprinkle on top of the litter once it’s been scooped. Was wondering if I could continue to do this or will I trigger a sensor and start an unwanted clean cycle?

@bermand 5 жыл бұрын

Jack Hver if you jostle or push on the box it can enter a cycle wait period, but u can just press the reset button once quickly and it goes back to waiting

@imogenemccarty8695 5 ай бұрын

Why won’t my yellow recycle light not go off. It stays on the blue light is on at the same time so it won’t cycle when the cat leaves the box.

@MrDeacu 3 жыл бұрын

Mine starts to bounce half way of the reverse cycle.Is this normal? Looks like your bounces all the time.

@jaeshasway 6 жыл бұрын

Getting ready to purchase this and I used your link. Could you do a maintenance series. What to do weekly, bi-monthly, monthly, quarterly or at 90 days, every 6 months, every year, etc.?

@bermand 6 жыл бұрын

Yeah, I think that's probably where I'm at now. Great comment. Always happy to answer questions if you have them, it can be a little quirky and I think I've worked out all the kinks after experiencing the variety of common problems. Thanks for the feedback! I'll put together something. It's more of I'd say a monthly cleaning that I think is most important once you've had it for about 6-12 months.

@jaeshasway 6 жыл бұрын

David Berman Thanks! Looking forward to seeing them. Hope the referral worked for you. If not let me know so I can provide additional details. I can't wait to receive it. It was great finding your videos as they give great practical information which gave me confidence to buy. Some videos are just all fluff and unboxing, but no f/u or useful working experience for the device. Thanks again!

@bermand 6 жыл бұрын

Terri Boyd I noticed that too. And I had a hard time finding my own answers around that were easy to understand. I’m sure you’ll be happy so long as your cats are. If you got the discount then I should get the referral. Thanks. Really appreciate it.

@Daisy-ef6bq 3 жыл бұрын

Do NOT buy this. They work for a few months, then the endless problems start. Not cycling, getting stuck mid cycle, dumping all fresh litter... They are a horrendous waste of money.

@CZannae 2 жыл бұрын

@@Daisy-ef6bq Writing this comment in 2022: We have had our two bots since 2017 and 2018. No major issues. Flex the tabs, spray it out on the equinoxes, vacuum when you empty the tray, use good clumping litter (Arm & Hammer Ultra-Last, Tidy Cat Lightweight, Fresh Step lightweight). If your WiFi goes down, power cycle it. The backup battery is more trouble than it is worth. But yes, it has been worth every penny we spent for ours (one upstairs, one downstairs).

@Andrew-tr5zg 2 жыл бұрын

Strange, our's doesn't have that shield bit.

@squish5087 2 жыл бұрын

That was the most irritatingly simple fix to my robot not rehoming. I've been dealing with it malfunctioning on and off for months after disassembling to clean. Did this, unplugged it and it cycled like normal.

@mikemorgan8895 2 жыл бұрын

Great video. What do you use for cleaning product?. Don’t want to use something that will repel the cats.

@bermand 2 жыл бұрын

Just method cleaner spray, nitrile gloves and unfortunately paper towels

@mikemorgan8895 2 жыл бұрын

@@bermand “method” cleaner? Not sure what that is. Something like simple green?

@Arouth249 5 жыл бұрын

This solved our problem! Thank you

@tigerlilly393 5 жыл бұрын

I have seen that people do actually take the globe part out and then wash it down with a hose outside and give it a good wash and dry before placing it back into place again.

@bermand 5 жыл бұрын

Tiger Lilly washing with a hose isn’t necessary, I have gone with a spray and wipe method a couple times. it’s a matter of tolerance I think. I’m not sure it’s a great idea to really spray it down though since any water trapped in the filtering area for the litter could cause caking and jamming and balancing issues if you aren’t super careful about drying it out.

@tigerlilly393 5 жыл бұрын

David Berman Thanks for the insighted info. I think floppycats on KZfaq have demonstrated this. I guess it's just weighing up everyone's opinion and then doing what you think is best. However, I will continue to do my research on everyone's experience with this unit before rushing out and buying it. Thank you for your video.

@drewberrynews3875 2 жыл бұрын

Thanks was considering one of these but you convinced me not to get one! Saved me the money

@trinicrisostomo6961 Жыл бұрын

Help Please !!! Bought a new motor,sensors, pinch clips replaced everything and still can’t get it to work cleaned everything and the motor doesn’t even turn and I’m at a lost !!!! What do you suggest? Thank you !!! ❤️Videos

@bermand Жыл бұрын

I'm not sure I can help troubleshoot that type of issue. You should contact their customer support.

@squirrel8161 3 жыл бұрын

I don't suppose you have a suggestion for an issue of the robot being stuck on an orange unblinking light, not responding to anything (even the power button)? I've tried dismantling and putting back together the CPU. The bottom sensors appear to be fine. Unfortunately I brought mine 11 months ago from a UK former international partner of Litter Robot and the company went bust a few months ago. I even brought 18 month extended warranty, but the company are uncontactable and I'm stuck with a broken robot. I've tried waiting in the queue to speak with litter robot in the US but the international calls have already cost be a fortune! Sorry for the ramble, I'm a bit stuck!

@bermand 3 жыл бұрын

I'm not sure exactly, but I presume it is either red or yellow blinking. There is no orange per say. www.litter-robot.com/blog/wp-content/uploads/2020/06/Screen-Shot-2020-06-30-at-11.24.56-AM-900x574.png is a photo of the quick reference guide. If it's more red it means probably the cat sensor pressure piece is stuck in the closed position. If it's more yellow then your bonnet contacts on the left side aren't connected properly. It's better to go through the customer service though if you need a replacement. I don't work fo litter robot, just like their product. Haven't ever experienced whatever yours is doing so might be needing a replacement. I wouldn't have recommended per say dismantling the whole unit and trying to fix it yourself. Good luck!

@NytronX 5 жыл бұрын

So you're flexing those tabs outward so that when the bonnet is getting nudged up and down while the globe is rotating, that contact is kept on the pins? If that's the issue, a couple pieces of thin strapping tape would probably be an equivalent fix. I'm surprised those tabs didn't snap, you bent them really far!

@bermand 5 жыл бұрын

It's to prevent slippage. Some tape might be good too, but I haven't needed it. The plastic is quite flexible and when I do a cleaning every month or two, I just flex the tabs. Haven't had further issues in quite some time. February-March 2019 is gonna be the 3 year anniversary of the purchase and since I figured out these things I showed in the videos, I haven't had repeat problems at all in many months.

@mistydog3 4 жыл бұрын

Got any advice for intermittent flashing red? It happens randomly. Not all the time. Cat will go in, do it’s business, exit, light is solid red as it should be, then half way through the 7 minute “waiting time to cycle”, it starts flashing red. No one or no cat has touched it or re-entered.

@bermand 4 жыл бұрын

"A red LED flashing indicates that the Cat Sensor has been continuously activated for 2 minutes or more either from a cat that won't leave the Globe, or from too much weight in the unit caused by overfilling with litter." I personally haven't seen this problem, but I imagine if you have too much litter in there it would be possible to have it going off. Do you fill above the level line and what type of litter are you using?

@mistydog3 4 жыл бұрын

I use clumping clay litter and fill to about 1” below the line (otherwise they kick it out) so it’s not too much litter. I had thought of that. I’ve also been having the stuttering issue too. Realized my hood was not clipped in right. But still stuttering. Does bending the side clips make that much of a difference? Im afraid to break them 😬

@ladydemando 4 жыл бұрын

Do you know how to fix the pinch detect?

@bermand 4 жыл бұрын

Ashley Brown pinch detect? Not sure what you mean. Can you explain?

@Andrew-tr5zg 2 жыл бұрын

We had a lot of issues with blinking yellow light, it kept stopping mid cycle, sometimes it would go again, other times you had to give it a little tap and it would go again; I noticed the angled clips on the back so it wasn't that. I cleaned out the pins on the anti-pinch, which seemed to help, but it still does it sometimes. Also I've never noticed that flap inside that is held in place by the black lock on the back. I'll also try bending the tabs out as well see if that helps. That anti-pinch is a really bad design so old fashioned and nasty they ought to redesign that, it collects a lot of dirt in there really quickly as well because it is right in the firing line of the disposal hole when cycling.

@charbar85 5 жыл бұрын

I don't have any issues with any other video but for some reason this video keeps freezing. It would play and then stop and then try to load the Stream. I've had to constantly stop frwd and watch this video

@bermand 5 жыл бұрын

sorry, you're the first to mention it. seems to be working as far as i can tell. do u have a stuttering issue with the LR?

@dakotak8437 2 жыл бұрын

My night light stopped working after a month

@truthseekerhill4262 Жыл бұрын

I’ll give that a try. I have two of these. One operates great and one takes up 50% of my free time. I’ll give these tips a look. I wish I could send the one back!!! I’m very frustrated with it. Because of that I would be hesitant to recommend this product. It has become a FORD. : Fix or repair daily!! 🤬

@bermand 2 жыл бұрын

There is a fresh Litter Robot 4 announcement today. I have not had the opportunity to try the product as it has not been publicly released. There is a 2:30pm live event release. www.litter-robot.com/whisker-live.html

@stbam1965 3 жыл бұрын

Omg ,

@robertbrandywine 5 жыл бұрын

You are not supposed to put the unit that close to a wall.

@Daisy-ef6bq 3 жыл бұрын

These things are a complete load of shit. Had nothing but trouble since day 1. Finally had enough and will be attempting to send it back under warranty.

@drussell710 2 жыл бұрын

I don't see how this saves any more time than taking 30 seconds to clean a litter box out once a week...

@catlady6318 Жыл бұрын

I have 7 cats & work 8+ hours most days. There's no time to keep up with 12 litter boxes. So Litter Robot was the answer. I would definitely buy it again.