Hi All, great response to this video so THANK YOU!!! It looks like we have enough interest to do another one down the road. I'm saving all the questions you have posted in the comments and we will try to cover as many as we can in future episodes. Feel free to leave more, just know I may not respond to them all if they are more addressed to DOFReality and Igor, we will address them in the video instead. Thank you all for your continued support!
@tomn8998 Жыл бұрын
Wow... what a great ceo, company philosophy, product, and interview; very down to earth, sharp, and honest guy. Thank you for your channel, efforts, and the interview.
@GYGOtv Жыл бұрын
You are welcome tomn8998, thank you for watching our long form content. Glad to hear you enjoyed it and we will likely do more in the future. I hope people can see why I have been such a fan of DOF Reality for so long!
@spybaz Жыл бұрын
I can attest to 3DOF Reality's fantastic customer service. I've had the H3 for over 2 years, with a couple of glitches in that time. The CS team were quick to respond, stayed engaged, and ultimately resolved my issues.
@GYGOtv Жыл бұрын
Yes that has been my experience too, glad to hear others are feeling the same. Thanks for watching and commenting.
@QR4rigs_Paul Жыл бұрын
Great Interview between 2 real human beings. We share a lot of values with DOF Reality, starting with customer service and working out from there. Really enjoyed the entire piece. Thank you for your time Mark and Igor!
@GYGOtv Жыл бұрын
Thank YOU for your time watching it! Sometimes I worry they are too long, but I didn't see anything that warranted cutting out, so there you go. Appreciate the compliments as well and if we get enough questions and views we have already talked about doing more.
@hoopdaboop Жыл бұрын
Please do an interview with Paul. The QR4Rigs products are a game changer for the DoF
@GYGOtv Жыл бұрын
@@hoopdaboop I don't know Paul, can you set something up?
@Drmerlin604 Жыл бұрын
I have had a DOF Reality H6 for a couple of years. Igor is a truly fantastic guy! He provides customer service at a level that exceeds just about any company I have ever dealt with. I have emailed him in the middle of the night because I have had a problem and have had an instant response! He has even come online and helped me to resolve problems at all times of the day or night. The products that this company produce are 2nd to none! I cannot recommend a company more highly! Can I just make it clear that I have never received any kind of payment or sponsorship from the company, and that the products that I have bought from them have been purchased using my own money. This is a company that totally deserves every success and it is no wonder that they are so good.
@Waldi76 Жыл бұрын
Great interview. Thanks for that. Very interesting to learn a bit more about DOF Reality. I own an H3 SFU now for a couple of weeks and really happy. Looking forward to the upcoming enhancements.Igor
@GYGOtv Жыл бұрын
Thanks for watching Waldi76... let us know if you have any specific questions for our next one.
@silentchill Жыл бұрын
NIce interview, I remember when these guys very first started out, they have done well for themselves.
@GYGOtv Жыл бұрын
Yes it is amazing when you look back at those early units... It is awesome watching the continued development of DOF Reality. Appreciate you watching and commenting.
@bakzetary3145 Жыл бұрын
This is the kind of philosophy I had in industrial automation; never got filthy rich but lived comfortably and worked hard and most importantly, had a ton of happy customers that always wanted to come back to us for more business. With my 30 years experience in automation and following their development updates, it's clear to see they are moving in the right direction for improvement, (hopefully with minimal cost increases.) So starting to see these guys are here to stay and committed to customer service. It's finally making me ready to buy their product. So finally retired; so some time soon I'll be looking into a P6 to add to my VFR siming experience. (When I have the time, LOL!)
@GYGOtv Жыл бұрын
Welcome to the club, it's an amazing ride for sure! Thanks for watching!
@strkbwlr Жыл бұрын
I've had my DOF H3 for over 5 years and Igor/DOF Reality has always been very responsive if I ever needed any support. I'm excited about the upcoming changes and may need to upgrade in the near future.
@GYGOtv Жыл бұрын
I've only had my H6 for about 2 years, but have the same experience! Really appreciate DOF always making it right when an issue arises. Thanks for the comment!
@that44rdv4rk Жыл бұрын
I, too, love my H6. The "bang for your buck" ratio is fantastic.
@GYGOtv Жыл бұрын
Agreed, and I love the constant innovation!!! Thanks for watching and commenting!
@Lucas_Pit Жыл бұрын
Great video and even more great interview. Proud and happy owner for two weeks now of the P3. Absolutely a joy to experience and can recommend to anyone into VR. It is a blast. Though, you should also like I did/do, appreciate the building entertainment value. That is how I approached this build. It will keep you busy for a couple of hours and for sure when you want to do some neat cable management of all the stuff of controllers you want to add. Then be patient in tuning game/car/plane in SRS and if you got them, any shakers you might have added.
@GYGOtv Жыл бұрын
Hi Luc170867, great comment... although I don't know about "a couple hours", ours was like weeks and months even if you count the mods we did :) We really enjoyed putting the unit together, and there is nothing like getting your SRS Settings just how you like them for the ultimate movement (especially when using VR). I think you make a great point that you don't just pull it out of the box, plug it in and go... you have to spend some time with it if you want to get the most out of it.
@octavioolvera5628 Жыл бұрын
Great interview, I can finally put a face to the Legend, (Te great Igor from DOF Reality) I´ve been following his work for at leas 5 years and it has been a great journey.
@GYGOtv Жыл бұрын
Oh... I thought you were talking about me :) JK... Yes I didn't know what Igor looked like until fairly recently either, so I know how you feel. Thanks for watching!
@octavioolvera5628 Жыл бұрын
@@GYGOtv You´re great too for making this kind of content, I´m eager to see more.
@GYGOtv Жыл бұрын
@@octavioolvera5628 Looks like this video is pretty popular so I'm sure we will do more in the not too distant future. Stay tuned!
@hoopdaboop Жыл бұрын
What a great interview - thank you and love Igor's passion and desire to keep evolving, the new shaft and brake motors will be really interesting to see, and the same for the Cybertruck covers. I saw those a while back and asked about them. The future is exciting and only a few weeks away Also really good to hear that the infamous judder is hopefully a software issue and a thank you to those of you contributing and helping there. I love this community Mark , it would be amazing if you can have a similar interview with SRS about their history, philosophy and future roadmap. Also a follow up with Igor to cover those questions that didn't get answered. Lastly please do an interview with Paul from QR4Rigs. There is a guy with the same passion and enthusiasm for the scene making amazing products to help us get the most out of our rigs
@GYGOtv Жыл бұрын
Thanks for the comment brianjhooper, I couldn't believe when he said everything will be shipping in a few weeks!!! I'm not 100% convinced the judder is only in software but I certainly hope Igor is right. I think the better encoders and probably the new driveshafts will help... but I think so of the issue is with the brushes in the motors themselves. We will see I guess. As for SRS, I already did an interview with Jeff Weaver, and he is kind of the spokesperson over there. Not sure if Gilbert or Marcelo would want to do an interview but might look into down the road. Sounds like Igor would like to continue this series and so far it looks like we have some interest so we will see. Thanks for watching.
@stevebobowski3507 Жыл бұрын
If it wasn't for igors great customer service when I had questions before I bought, I would have never ended up buying. Thanks Igor!
@GYGOtv Жыл бұрын
Yep, he has always been there for me too whenever I ran into issues. Thanks for watching.
@erospawn Жыл бұрын
Its great to hear all this...But...they need to improve customer service because the comments you see on DOF Reality builders group is, great product but very lousy customer support..and to the ppint where they people have said they are already in it now, but wouldn't advise others.. but then, it's really the only affordable option compared to other vendors. My personal experience with customer support is that it was ok...I've already spent the money so it would be great to see some backwards compatibility with out spending another fortune.
@fl398motorsports3 Жыл бұрын
I am having huge issues with their customer support right now. I cannot seem to get a suitable answer to a control box that will not respond to upgrading firmware. The response is a canned bot response of “update firmware”… English speaking customer service help would be a huge improvement.
@kristaps20107 ай бұрын
DOF Reality CEO Igor has all the right ideas to have a good future for his products. Thanks to Mark and Igor to make it happen. I was surprised DOF Reality motion rigs will work with Xbox and Playstation consoles (with limited features though). many thanks!
@GYGOtv7 ай бұрын
Thanks for the comment, ya pretty cool to be able to use them on console if you were into that. Glad you liked the video and glad you like the channel! Appreciate you watching.
@Chessed38 Жыл бұрын
That is great if they will now include Sparco seats with all Simulators. That will make it far easier to balance the unit and take out many "gremlins" that try to deter this as a great simulator. I REALLY LIKED THAT INFORMATION.
@GYGOtv Жыл бұрын
Yes, I'm sure it won't be a cheap addition, but will really help a lot of folks. I know we had to do a lot of customizing to get my DX Racer mounted to my rig.
@MotionSimBuilders Жыл бұрын
Great interview guys. Loved every minute of it ... Wish I could have joined ... Work has been so busy these days.
@GYGOtv Жыл бұрын
Great to hear from you buddy! We know you've been swamped. Hope to see you when things slow down.
@MotionSimBuilders Жыл бұрын
@@GYGOtv Later this summer into the fall things should get better. We should Looking forward to our next interview to catch up !
@dcarcopo1 Жыл бұрын
Everytime i had an issue or a question i spoke to the CEO personally. Immediate response and A very nice gentleman. I LOVE MY H3 for racing Now I’m building a P6 flight sim next. Now I want
@GYGOtv Жыл бұрын
Awesome... Hope you get all the new toys with it.
@GT1GT Жыл бұрын
Igor is awesome, fantastic customer experience and great product. (owner of the DOFREALITY H3).
@GYGOtv Жыл бұрын
Agree totally, very down to earth and you can tell he is really passionate about the product... not just about selling it like most CEO's would be. I love he constantly is trying to improve it as well. Thanks for the comment.
@godfreynet Жыл бұрын
Thanks on this one... always nice to see the pair of sparkling eyes behind the magic... 🤙
@GYGOtv Жыл бұрын
Agreed, great to hear from the Top Dog... Doesn't get much better than that. Thanks for watching.
@melvyns197511 ай бұрын
One thing I would say is make the sfu gearboxes standard and increase the price to include them Edited..Nevermind,he addressed this in the video
@b6s4shelter11 ай бұрын
great interview. Great insight into DOFReality. thanks for making this happen.
@GYGOtv11 ай бұрын
Happy to do it, Igor and I have known each other for awhile now and it was a pleasure to do the interview with him. Thanks for watching.
@dsdsdsdsdsds3139 Жыл бұрын
nice one mark! - look forward to watch this in full later
@GYGOtv Жыл бұрын
Thanks, yes get a bowl of popcorn and sit and enjoy.... over an hour but good info!
@YMSimRacing8 ай бұрын
Amazing content for anyone who wants to learn about DOF Reality. You can tell the future success of the company by listening to Igor.
@GYGOtv8 ай бұрын
Yes we were so honored when Igor asked us to do this! They have been a great company to deal with and I absolutely love my DOF Reality H6! Thanks for the comment.
@YMSimRacing8 ай бұрын
@@GYGOtv I would love to see a head to head comparison video for H3 vs P6, can't decide which one to take.
@GYGOtv8 ай бұрын
@@YMSimRacingwell I don't have a H3 but interesting enough Jeff Weaver (the SRS Tuning Wizard) and I got into this topic on one of my livestreams. I think this video might help answer your question kzfaq.info/get/bejne/otmAlcWKqt-dZac.html What I can tell you is you do not need a P series anymore with the new SFU gearboxes unless you plan to put it into an arcade or something where it is running 8 hours a day, so it would be a H3 vs. a H6. It really comes down to your budget and what you are planning to do with it mostly (flying vs. racing). More axis is always better, so if you can afford the H6, that is what I'd recommend. If not, get the H3 and you can always upgrade later to the H6. Remember to use the code GYGO for 5% off too. If you have any other questions, please let me know and I'll do my best to answer.
@YMSimRacing8 ай бұрын
@@GYGOtv Thank you. I meant H6 vs P6 but I get the idea. Thank you for the information. Love your channel
@GYGOtv8 ай бұрын
@@YMSimRacingAhh yes, that is a no-brainer as I said, if you aren't running it in a commercial setting, you are good with the H6!
@kotai12 Жыл бұрын
Their customer service has always been great and quick to resolve issues.
@lawerancelanham Жыл бұрын
Just give it time...
@christiandoninger595110 ай бұрын
Great video. I have an h3 since years. Updatet to sfu and enjoy the rig very much. Hopefully most of the future upgrades are sold separately, so I can update my h3. A video with Jeff about srs tuning would be very interesting.
@GYGOtv10 ай бұрын
Thanks for watching. I have good news for you... Jeff and I already did a 2 part series on SRS Tuning. You can find it here kzfaq.info/get/bejne/puCZa6pouZ_UZ3U.html and part 2 here kzfaq.info/get/bejne/grmDp86i1a-8j4E.html It is pretty comprehensive and I even go back and rewatch it sometimes just as a refresher. Hope you enjoy!
@zmbob Жыл бұрын
Hi mark, A upgrade kit to stop the rig free fall would be a huge help for me ! the H6 is running in my internet cafe and get used regularlly. customers always want to get onto the rig before i turn it on. it becomes safety issue for me and i have to put signs to stop ppl getting onto the rig without me and my stuff present. BTW, Last time you helped me to Mod the system solved motor overshooting problem. and i think you mentioned on this video again, just to give you some update for the mod. It has been no issue at all. it runs smooth and the overshooting problem never happen again!
@GYGOtv Жыл бұрын
Hi zmbob, so glad I could help. I'm not sure the new brake is going to just bolt on, I think it will require quite a bit of rework on the base (similar to when we did the SFU upgrade). Either that or it might even be easier if we can buy the completed new base and then swap it out instead of each motor. Right now Igor said they were still working on upgrade paths so we will have to wait and see what they come up with. At least there is a solution now so that is a good thing. The other thing, not sure if you heard this part, but they are working on covers too so that would probably also be a good thing for your use case. Thanks again for watching your stuff, really appreciate you giving me an update as well.
@artursjoblom5142 Жыл бұрын
Great interview! I love your channel and i love dofreality! 😀👌. I have some questions/suggestions. 1. Belt tensioner for simracing. Perhaps buying an extra h-motor to mount to the back of your seat to pull on the belt during breaking. Or a weaker motor since this usecase doesnt need much power. 2. Butt kickers/vibrators for racing. Preferably a complete package with 1-4 vibrators including wires and amplifier. 3. Seatsliders, sturdy ones for not only the seat but for wheelbase and pedals aswell for fast and simple adjustments for different passengers. I own a h3 and i just ordered 3 sfu gearboxes and in the future i will undoubtably upgrade to h6 sfu 😀🥳
@GYGOtv Жыл бұрын
Thanks for watching Artursjoblom, PT actuator already has a tensioner system out there if you are interested. So you'd like all these options as a turn-key kit is what you are thinking? Thanks, I'll make a note and pass it along to Igor.
@artursjoblom5142 Жыл бұрын
@@GYGOtv Turn key solution as far as the vibrator kit being a complete package yes, but as a kit the buyer has to put together and mount. There are already good solutions for this but my other 2 suggestions are more needed imo. I suppose you are referring to the tensionR that costs a bit more than 1000 dollars if I remember correctly. A spare h-motor from dofreality costs 150 dollars and I will personally make a DIY belt tension system myself but I'm sure dofreality could make a product similar to my plans for 1/3 of the price of the pt actuator solution you mentioned. (Only difference pt actuators solution pulls both sides of your belt individually while I had both sides being pulled in sync in mind to make it less complex)
@GYGOtv Жыл бұрын
@@artursjoblom5142yes I'm sure you could do it more affordably too. I've never used one, but one thing Jeff Weaver mentioned as his favorite effect was when one belt tightened going into a turn, it really imitated the g-force for the corner. You might want 2 motors to make that work and get the same results.
@artursjoblom5142 Жыл бұрын
@@GYGOtv Exactly! This is a game changer imo since it simulates sustained g forces. I'm thinking then perhaps if dofreality introduces a 3rd motor for 50-100 dollars with a shaft that spins and pulls on your belt, perhaps a single motor consumer version and a dual motor pro version. Another idea with a similar effect is to make this a mechanical solution without motors, I'm going to experiment with this myself. Wires attached to the solid base of the h2-h3 with a lot of thought behind the angles and leverage to then attach to your belt and simulate sustained g forces while braking and turning. I'm sure there are creative ways to simulate sustained motion besides this tension method, increasing the perceived motion of the platform while in a flight sim for example.
@GYGOtv Жыл бұрын
@@artursjoblom5142excited to hear what you come up with. Remember you will need some type of control box to talk to the SRS software which then talks to the game telemetry (well actually the opposite, but you get my point).
@colinwright7242 Жыл бұрын
Great interview, Dof reality is going on my list 😊
@GYGOtv Жыл бұрын
Thanks colinwright7242! I don't think you will be disappointed.
@ELMASQUELAMONTA Жыл бұрын
His an amazing person he fix my arduino board for free via internet
@GYGOtv Жыл бұрын
Yep, he fixed several issues we ran into with the SFU upgrade as well. Thanks for the comment!
@endre1010 Жыл бұрын
Great interview! I’ve had the H3 for over a year and loving it. Just out of curiosity, I’ve wondered how other motion platforms compare to DoF. Would the other platforms have different sensitivity or range of motion? What makes them so much more expensive?
@GYGOtv Жыл бұрын
Hi endre1010, great question that we will add to the list. In a nutshell, what I can tell you is most other motion platforms use actuators and stepper motors instead of the gearbox/motor design that DOF Reality uses. The advantage is they are super smooth in all range of motion BUT that comes at about twice the price. All platfroms can have different ranges of motion, but the big thing is the number of degree's of freedom. If you haven't watched some of my other videos, let me recommend you look at why I choose DOF Reality kzfaq.info/get/bejne/j6poeql21drZhJ8.html which is a bit older and prices have certainly gone up across the board since making it, but it what it talk about is still relative in that one. And then maybe watch a more recent discussion about the different types of platforms which you can find here... kzfaq.info/get/bejne/otmAlcWKqt-dZac.html ENJOY!!!
@endre1010 Жыл бұрын
@@GYGOtv Thanks Mark, lots of good info in there!
@k7simracing92010 ай бұрын
Thanks guys, great vidéo, learned a lot!
@GYGOtv10 ай бұрын
Glad you enjoyed it, I learned a lot from the interview too. Thanks for watching.
@funwithcars4982 Жыл бұрын
Why does something like this always come up whenever I’m on the fence about buying something significant 🤦♂️. Actually looking for last week and a half at the dof reality options and pricing things up or diy and all of a sudden I refresh and the H2 is a couple hundred dollars more expensive. Anyway hope Igor can work something out in Australia for distribution that can help bring the price down a little because I just paid nearly $1000 just for shipping of a H2 with SFU upgrade 😭. Hope it’s worth it🤞🏻. Thanks for doing this piece though Mark, it’s good to feel a connection with the people in this niche industry making our hobby a reality.
@GYGOtv Жыл бұрын
Yes that's always seems to be the case, and at least we now know that DOF Reality is on a 6-month production cycle so we can just expect these to kind of be like video cards, there's always going to be something bigger better right around the corner. Personally I'd rather this then just have the product go stagnant. I have a feeling that you're going to really like the H2, especially with those SFU gears! Really appreciate you watching.
@CarbonCopyAviation Жыл бұрын
30:18 Does this mean if you have encoder type “P” model that you should be able to fix the shudder without purchasing addition hardware and just a software update will cure it? If this is not the case and additional hardware is required will there be free / discounted fix / replacement / exchange program put in place? Secondly until the fix, are you going be honest from the start when you are contacted about the shudder instead of (like what happened to me) just making out like its just my rig that has the issue, meaning I spend hours upon hours over weeks trying to fix the problem, buying different couplers, stripping down SFU’s, messing with SRS and the DOF software when you know its not fixable. Maybe add something on the site as a advisory that this will shudder under low speeds. This would save a lot of support email to deal with.
@GYGOtv Жыл бұрын
Hi johnboy8992, sounds like a great question for our next segment! Igor would obviously know more, but I think the digital encoders will help but not sure that is enough to totally fix it. Talking to Igor, I'm not sure he know either since he says they are still working the problem. Hopefully he will know more and have a better answer soon. Thanks for watching.
@sherkhansher1981 Жыл бұрын
Awesome, more pls
@GYGOtv Жыл бұрын
We will try to do more if we get lots of positive feedback. We would really like to hear questions for the community to drive future videos. Thanks for watching.
@TPont708910 ай бұрын
Great interview, however there didn´t updated any data and/or pictures in their website jet. Marketing wise looks like a bit confusing ...
@GYGOtv10 ай бұрын
Yes they have used most of those same images (especially for the H6) for a long time. They have however been updating the manuals with the new rigs so that is at least something. Links to both the new H3 and H5 can be found here dofreality.com/support/ Thanks for the comment.
@hunterlogan2913 Жыл бұрын
I own one of their 3 - axis sims. Very impressive for its price point!
@GYGOtv Жыл бұрын
Agreed, best value out there for motion IMO! Thanks for the comment.
@hunterlogan2913 Жыл бұрын
@@GYGOtv I owned... Upgraded and it's better, but cost is a Lot more! DOF is a GREAT starter rig, and unless you're nutz, you're forever rig
@H.Despres Жыл бұрын
Looking forward to the digital controllers…. Great interview.!!
@GYGOtv Жыл бұрын
Thanks, yes digital makes so much more sense with the auto calibration and more potential resolution.
@reptilexcq2 Жыл бұрын
@@GYGOtv Didn't your motors already have digital encoder? Or just sensor motors? Can one upgrade from sensor to digital motors for automatic calibration?
@GYGOtv Жыл бұрын
@@reptilexcq2Nope mine are the old sensor style. So you need a new shaft, rear housing and the digital encoder. Igor said it doesn't change performance so I probably won't spend the extra cash right now to upgrade. It is an option, just really expensive.
@reptilexcq2 Жыл бұрын
@@GYGOtv Oh I see. Well, how much for a single NEW motor w/ digital encoder?
@GYGOtv Жыл бұрын
@@reptilexcq2Not sure for single... I think the whole kit for mine was going to be thousands of dollars because it was going to be all new motors. You can reach out to Igor and see about specific price for one. His email is salesatdofrealitydotcom.
@Likes2fish-rk1kf4 ай бұрын
Updated on my loss of head tracking with my reverb g2 and the dofreality h6. I bought the pimax crystal and out of the box it tracked just fine on my motion rig and the clarity wow. I had purchased the lighthouses because I thought I would need them but I don't yet. Now I need advice on two problems with the crystal. One I have the lighthouses connected but ever ten seconds or so I lose my head tracking, not sure why. Second is I can't get the eye tracking to pass the calibration. I turned off openxr. I don't see the infrared lights with my phone camera.
@GYGOtv4 ай бұрын
Hi Likes2fish... sorry for the delay, I didn't see this comment come in. So you have the lighthouse faceplate for the Crystal right? They won't work without it. I had a similar problem when I got my faceplate and it was a problem with the faceplate itself. You might have got a defective one as well. I'd recommend reaching out to Pimax and ask for a replacement faceplate to start. As for the eye calibration, is it giving you an up or down prompt in the headset? You have to get it just right for it to work. Please let me know and I'll see if I can help more.
@motelghost4776 ай бұрын
I would feel so much better about buying a DOF Reality motion rig if I could get one direct from the UK.
@GYGOtv6 ай бұрын
Hi Motelghost, As I'm sure you saw, we discussed distribution with DOF Reality at 40:31. The issue is any distributor wants like 40% so that motion platform would cost you a lot more "to get direct from the UK", so if your reasoning is that it would be cheaper that way, I don't think that is the case. They ship all over the world so I wouldn't let it not being direct stop you if you are really interested. Thanks for watching.
@Thezuule111 ай бұрын
I only wish there was more content available that used the motion rig. Love flight and racing sims, but I also enjoy VR arcade games and wish some of those experiences were available for home users. Even if it was just to demo the unit to friends and family.
@GYGOtv11 ай бұрын
Hi Thezuule1, unfortunately DOF Reality and Sim Racing Studio don't really have any control over if a game puts telemetry in or not. Fortunately there is a joystick emulation feature in SRS if you have a premium subscription. That allows the rig to move based on joystick inputs. It only works for Pitch, Roll and Yaw (so perfect for H3) but adds movement to games that otherwise don't have any telemetry. I use it for Star Wars Squadrons and it works pretty good. Also, just FYI, DOF Reality has what is called a "Magic Box" which allows a motion platform to work with consoles like Playstation and Xbox. Hopefully one of those options will help with the limited content you are seeing. Thanks for the comment.
@alexsp7086 Жыл бұрын
The whole setup instruction process and firm ware recent query is what is stopping me for getting the P3. I get it it’s good but for that price, the instructions and credibility if it works or not is risky.
@GYGOtv Жыл бұрын
I agree the setup instructions from the company itself could be better, BUT you have an amazing facebook community (DOFRealityBuilders) that IMO is a far better resource than you will find from any other motion sim. it's over 10k strong and they respond quicker to questions than most other company's Customer Service departments do. I also know DOF takes good care if it's customers if there is an issue with a part or something, so the company does stand behind the product. I get the concerns you have, but at half the cost I still think it is the best value in the marketplace. Thanks for watching.
@artursjoblom5142 Жыл бұрын
I just bought a h3 2 weeks ago and I got it working the same day I got it, I also was a bit skeptical at first but i just activated licence, installed sim racing studio and it worked 😀👌
@fl398motorsports3 Жыл бұрын
Great! My technical question that has not been able to be solved by DOF support is as follows… I have accomplished the SFU upgrade on my P6… I updated the firmware on my right control box, but the left control box will not update or has a corrupted firmware update. The box continuously shows the port is busy. I have tried to connect to the left control box and update with two different computers, one without SRS or SMC installed. Nothing else is showing on the COM port I attach the box to, in fact I have swapped the two cables from the right box that showed no issues at all. The left control box will also only give me a warning saying, “Could not establish comms with Arduino SMC3” when attempting to connect with Windows SMC setup in the Tools.zip download. Is this box bad and need to be replaced? Is the Arduino STM bad? The only response I have received from DOF is “update the firmware using the instructions” (which I have already attempted) and “make sure you close SRS” (which is not installed on one of the computers I was trying to update the firmware with. Also, I got a cryptic message from DOF saying “we need to change it, as model changed, not just update”, not sure what they are referring to. Is my left control box bad?
@WilliamDeanPlumbing6 ай бұрын
Yeah admittedly these guys were really good when I needed some help. They had me download some special software to put into the controller boxes that doesn't normally come in the downloads section, I think they needed to be calibrated or something and they were Johnny on the spot when being helpful. Put on the flip side it was really annoying when my strut went bad and they couldn't tell me which application this was used in make and model of a car that I could have easily just gone down to the auto parts store and pick one up that day. Instead I had to get one from them and wait about two or three weeks but I finally could get back up and running again. Very annoying, but back up and running at least.
@GYGOtv6 ай бұрын
I had to look high and low for my replacement strut when I blew mine out because DOF was out of stock. They did make it right once they had more but I didn't want to be down for that long so I eventually found one that worked. Glad they at least helped you with your issues.
@kencoldman9 ай бұрын
"Their products are nice and shinny" lol Yaw 2 Kickstart Backer actually embarrassed to say it. The way they screwed us over is horrible they built their company on our backs and all we have to ride are promises. Sad part about it I was choosing between DOF and Yaw guess I decided wrong. :( Don't know how I'm going to explain to my wife another sim I really want the the DOF H2 to start out. Are they shipping with the upgrades he's talking about? Thanks for your time and the video.
@GYGOtv9 ай бұрын
I'm so sorry to hear about your Yaw 2 experience. Nothing to be embarrassed about, I was also interested in that platform once they got the heave module finished... I guess that is unlikely now huh? Anyway, the H2 does not come with the SFU Gearboxes standard but you can upgrade for $150 per motor... so an extra $300, which I HIGHLY recommend you do. Don't forget I have a discount code "GYGO" that will save you 5% when you checkout. I hope that helps. I also did a new video on the value of the DOF Reality units if you haven't watched it yet, you can watch that here. kzfaq.info/get/bejne/pOCdhd13nL-1cnU.html Good luck, I think you will have much better results this time around. Please let me know if you have any other questions I can help with.
@SilynRaces11 ай бұрын
Loving my H3 I picked up second hand, if they need someone to test the new gearboxes on I was going to invest in them anyway :)
@GYGOtv11 ай бұрын
Hi SilynJaguar, at the very least get the SFU Gearboxes even if you can't get the brand new versions for the H3! They take out all the slack from the gears so you don't have that wobble like you do with the original gearboxes. Thanks for watching!
@jesusrdz40914 ай бұрын
Hi, wondering how and where did you get the second hand H3.... Also could you tell me the price you paid for it, I'm about to get one and I would like to know if the price will worth it... Do you still have the same? Thanks in advance...
@fl398motorsports3 Жыл бұрын
I really missed my chance to ask some technical questions I am struggling with. A big improvement to their customer support service would be huge as I feel I am getting a “canned bot” response.
@GYGOtv Жыл бұрын
Feel free to ask your technical questions here... I'm keeping all the questions for next time... we are getting a lot of feedback and views so I'm sure we will do more of these with Igor and probably Jeff Weaver too.
@richardPalmisano Жыл бұрын
What a great interview mark can’t wait to see the future of dof reality. Did I not here the topic about the spudering issue of the motors could be fix with software or you would have to purchase a new upgraded unit? Thanks mark oh and got my pimax delivered today going to be buisy this weekend lol. And thanks again
@GYGOtv Жыл бұрын
Hi Richard, we have been talking a lot lately :) I think with the new digital encoders it might help so you would need that and the new control boxes for sure. It gives more resolution so theoretically it could smooth it out that way. Finger's crossed!
@docbart394 Жыл бұрын
@@GYGOtvI messaged customer service about upgrading my P3 from Jan to the new self aligning encoders and specifically referred to this video about the new e-brake. Plus the new stuff to fix the flight issues. Was told it would be crazy expensive and would basically have to buy a new P3 to get the latest fixes.
@GYGOtv Жыл бұрын
@@docbart394 ya, I didn't think it would be cheap but the fact it is even possible is a step in the right direction. Maybe think of it like a car... New model comes out with new options so you sell your old one and buy the new model?
@docbart394 Жыл бұрын
@@GYGOtv I agree. However all SFU models would be much safer with correctly working emergency stops. Just like a safety recall
@GYGOtv Жыл бұрын
@@docbart394 I can see that point of view as well.
@julianhall2008 Жыл бұрын
Currently saving for a p3.😊
@GYGOtv Жыл бұрын
Sounds like it will come with all the new upgrades when you do! Congrats!
@AndyHug-qc6nn Жыл бұрын
Hi Mark, would it be possible to do a quick segment on how to correctly balance the DOF Reality H6 and stop the juddering?
@GYGOtv Жыл бұрын
I'll ask Igor cuz I have no idea how to do that.. mine still judders too. Would be great to know so I'll see. Thanks for watching.
@AndyHug-qc6nn Жыл бұрын
Thanks Mark, keep up the good work.
@GYGOtv10 ай бұрын
@@AndyHug-qc6nnI double checked with Igor, and there is no really way to balance an H6/P6. Again, I use these temp strips on the motors and just make sure one side isn't overheating more than the other. Hope that helps amzn.to/35gfdbx
@manic_miner Жыл бұрын
@32:15 'we haven't been able to reproduce the jittering in pitch and roll '... Unlike so many of your customers Igor.. Just start a flight sim and try and do a coordinated turn or pitch up slowly.. And please sort out your terrible customer service and actually help with problems.. I can't recommend your motion rigs for flight currently because of problems with smooth motion and the tilting of the rig at start up. For Sim Racing, it's perfect.. Thanks Mark for sharing this interview
@GYGOtv Жыл бұрын
Your welcome, IMO, the only way I see to get rid of the jutter is you need actuators, and they cost twice as much. Not sure you're going to be able to get rid of all the jutter without them. But that's just me talking, not DOF.
@manic_miner Жыл бұрын
@@GYGOtv I think you're probably right Mark and, unfortunately I can't afford that kind of setup yet, maybe one day :) - Appreciate your honesty and you taking the time to arrange this interview. As a new DOF H3 owner, it hurts to see them offering P owners a fix for something that should have been offered to everyone. Evolution of a product is good, it just feels like I've spent a lot of money with a start up, not an established company.
@GYGOtv Жыл бұрын
@@manic_miner I get it, I feel the same when I see new upgrades too. But the alternative is you'd never buy one because there will always be new designs on the horizon... Kinda like video card tech unfortunately.
@_zeranom Жыл бұрын
Thank you very much for this amazing interview with Igor from DOF, Mark 🙏. I just emailed with Igor (and Andy + Giorgi from the DOF Team) who helped me really a lot to get my new P6 running. I can say: the customer support is amazing. I really appreciate their philosophy and, because of your videos, Mark, I found the way to them. On the other way, because I am married with my ukrainian wife, I wanted to support a ukrainian company, special in these hard war times. Really awesome that we got more informations about them and the new coming products cause of your interview. Listen to the community and their problems could be a good USP. Varjo did the same, when the came from the B2B to the B2C market with the wonderful Aero. (Hey Igor, when you listen…call me if you need business-help on the bloody way with contacts, selling or venture capital on german market. I can totally understand what you said 😉). I can say, I really love the community with channels from you, from Jeff or Steve (vrflightsimguy), all the support from discord channels and members. This hobby gives me a lot. Happy Sunday and greets, Toby
@GYGOtv Жыл бұрын
Thanks for taking the time writing such a detailed comment Toby! I agree about the community, it is fantastic, and although I'm relativly new to it I'm really enjoying getting to know everyone. My plan was always to be a valuable resource and hopefully we can continue this amazing journey. Thanks for watching!
@robertmcdaniel8147 Жыл бұрын
Igor, will there be instructions in the future on how to install the PUMA X helicopter Flight controls to a DOF Reality platform? Thanks.
@GYGOtv Жыл бұрын
Hi Robert, not sure how much Igor will be monitoring these comments. You might be better off emailing him at sales(at)dofreality(dot)com. If you want a quick answer. Otherwise I'll add it to the list of questions for next time. Thanks for watching!
@JanStrojil11 ай бұрын
I am on the fence, considering the H3. It’s kinda pricey for me but I feel it would go really well with my VR setup. I must say seeing that the company is from Ukraine and that the CEO is such a “normal” guy, I’m really leaning towards ordering. It was the same with Varjo. I felt that if I spend so much money, at least I know it’s going to people who are passionate about what they do.
@GYGOtv11 ай бұрын
Hi JanStrojil, boy can I understand where you are coming from! I felt the same way when I was thinking about buying one... I thought to myself, "That is a lot of money and what if I don't like it". Well I can tell you it is one of the absolute BEST purchases I've ever made, I LOVE IT and have zero buyer's remorse. Also the DOF Reality is the best value out there for motion platforms in my opinion and to top it all off you can always upgrade an H3 to an H6 down the road if you want. I don't know if that helps any, but I do understand. Slava Ukraini!
@parsley8554 Жыл бұрын
People on console have a lot of friends they play with its not the cost every time and with so many people on them is a good idea
@GYGOtv Жыл бұрын
Absolutely agree parsley, I'm just thrilled that console folks can experience the immersion of motion!!! It's awesome. Thanks for watching.
@CruelYeti5 ай бұрын
Any update on the brake upgrade for older p3 systems with sfu gearboxes? I have my front right motor sagging even under power. I have been trying to fix it for the past year or 2.
@GYGOtv5 ай бұрын
I don't think they can put the brakes on the older systems because of the way the motors move. I'm in the same boat. Sorry I missed this questions... we could have asked it on today's livestream. I wonder if you need to replace a motor, it shouldn't sag.
@CruelYeti5 ай бұрын
@@GYGOtv thanks. I've been thinking motor replacement is what I need to do. Just need to figure out what motor to replace them.
@redcar2011 Жыл бұрын
saw the video looked impressive i was looking for a mod to stop my game chair from dropping after I switched it off after I upgraded my H3 gearboxes so I emailed DOF Reality to see if I could get the brake modification but they said "Unfortunately there is no such upgrade possible and the motor shaft should be different as well as control box" so was this real 😢
@GYGOtv Жыл бұрын
From my understanding, you can upgrade it just cost a lot because you need to replace those items to get it to work. Maybe development for the H3 isn't done yet as I know they focused on the P3 but it sounded like at some point it should be possible to upgrade. I'd just keep reaching out to DOF Reality from time to time to see where they stand. And Yes this was a real interview!
@afterforever10 Жыл бұрын
Am saving my money to buy one H3 or P3 by the end of the year or next year :) can't wait to have one! ( feel free to see my last video with my game room, still need to install my katwalk c2 :)
@GYGOtv Жыл бұрын
That is awesome, you might end up with all these new additions and revisions so congratulations!
@afterforever10 Жыл бұрын
@@GYGOtv yes, i even maybe sell one of the pins to have the money faster to buy it! :P i think i will for a P3
@nicolaiiversen165 Жыл бұрын
What is the range movement with H6 and SFU upgrade? Is it only 17 degreees?
@GYGOtv Жыл бұрын
Another great question, I'll add it to the list for our next broadcast. Officially I don't know, but from our tests we were getting around 18 to 19 in the stock configuration with the SFUs.
@evanphotography51498 ай бұрын
Is P3 to P6 upgrade worth it for the ones that did it for flightsim ? Thanks
@GYGOtv8 ай бұрын
For me personally, I love the heave when landing (you feel it hit the deck or ground) and I can really feel the surge when I hit the Afterburner. I think you do give up a little in the max roll and pitch however. I'd love to hear from others who have done the upgrade.
@evanphotography51498 ай бұрын
@@GYGOtv I remember seeing someone taking about simulating heave and Surge within the software and the other axes on the P3, I think you would still get some feeling on landing with the P3 if I understood correctly, by the way I’m a new follower to your channel and I love it!
@GYGOtv8 ай бұрын
@@evanphotography5149Thanks for the Sub, and thanks for commenting. Yes you can "simulate" those axis, just like you can pitch back to simulate surge but IMO nothing compares to having those distinct movements instead of a combined one. In case you haven't seen this video yet, Jeff Weaver and I discuss this topic for about an hour during one of our livestreams if you are interested. kzfaq.info/get/bejne/otmAlcWKqt-dZac.html
@rnlcomp10 ай бұрын
Discovered a cure for the judders/cogging aka jerky motion. I'd share a link to it but the last two times I did they didn't show up then the entire comment section disappeared. Need an email addy if you'd like me to share how I did it on my rig, an H3.
@GYGOtv10 ай бұрын
Absolutely I'd love to know! Email is gygomail(at)gmail(dot)com for not bots :) It's in the about section.
@rnlcomp10 ай бұрын
"You've got mail"@@GYGOtv Sorry, bad joke from my old AOL days. Anyway if you have any other questions about this cogging fix let me know.
@evanphotography51498 ай бұрын
@rnlcomp did you reach out to DOF on the fix you got, if yes. what is their take on it ? Thanks
@rnlcomp8 ай бұрын
@@evanphotography5149 yes, defensive.
@GYGOtv8 ай бұрын
@@evanphotography5149So the last I heard on this was that DOF Reality was "aware" of the mod, but that was the last update I got from rnlcomp on that. Just FYI, I have everything in place to swap my H6 over to the mod (rnlcomp even provided me with his custom 3D printed flanges, which was my missing piece). I've been filming my unit in operation in it's current state for reference, then we will switch it over and do a side by side, including noise, speed etc. Stay tuned, this content is coming after we get some time on the mod just to make sure everything is working well and the 3D Flanges are holding up on a H6.
@zizuwest12 ай бұрын
hi looking to buy the P3...anyone know if it can work with the Simhub software?
@GYGOtv2 ай бұрын
Just checked with Jeff and he said Simhub does not currently work with DOF Platforms. Just FYI, SRS is much easier software to use so I wouldn't let that stop you from getting a DOF Rig. I'm assuming you already are familiar with Simhub and that is why you want to use it, but SRS is really good too. Also, you don't really need to spend the extra money on the P3 unless you plan to use the rig in an arcade setting where it is running 8 hours straight everyday. You could take that money and put it towards an H6 and get those extra movement axis. Hope that helps, and don't forget to use our code listed in our latest DOF Reality videos to save 5%.
@nashfan1000 Жыл бұрын
Are all the H2 models have the SFU Motors now?
@GYGOtv Жыл бұрын
Thanks for the question nashfan1000, I think the SFU gearboxes are and optional upgrade on the H series... but check the website for the latest info. I would HIGHLY recommend getting the SFU gears with any H2 or H3 purchase!
@buikhan Жыл бұрын
Do they have a new stuff on their website yet?
@GYGOtv Жыл бұрын
I don't think so, it will be the P-Series if you are interested... Should be shipping in the next few weeks.
@zunit7279 Жыл бұрын
I bought an H3 that is sitting in my office and is unusable due to a firmware issue. I see comments about great tech support and wonder who they are contacting. It's been a month now and counting. I need Igor's email.
@GYGOtv Жыл бұрын
That is very unusual... Igor usually replies very quickly. Email him at sales(at)dofreality(dot)com. Let me know how it goes.
@bigshaq46627 ай бұрын
Hello, I would like to buy H3 for Microsoft flight sim (Xbox one X) is it possible nowadays to connect? Thanks
@GYGOtv7 ай бұрын
Hi bigshaq, do you also have a PC or just the Xbox one X?
@GYGOtv7 ай бұрын
I just heard back from DOF Reality on this question, "MagicBox works with any console and games sending out telemetry over UDP Now only few games, such as Grand Turismo 7 and Sport, PCARs, PCARs2, F1, Forza Motorsport 7, Forza Horizon 5 send motion data from consoles (UDP over network)." SO it doesn't sound like MSFS actually sends out telemetry on console, so probably wont work. I can tell you, MSFS in VR is worth the investment in a PC if you are into flight. I know its expensive, but the experience is so much better than on flat screen. Hope this answers the question.
@bigshaq46627 ай бұрын
@@GYGOtv Oh, thank you very much. Yes, it does answer it well, but I didn’t think about VR for flight sim yet. Great idea indeed but my eyes do hurt pretty quick after wearing VR equipment.. Until now I thought about purchasing the mover + xbox + Samsung odyssey neo.. if I buy a solid pc, I‘ll have to wait a few months to afford the motion platform. Let’s see :)
@bigshaq46627 ай бұрын
@@GYGOtv P.S.: It was the first video I watched on your channel. Now I see that your focus is on VR. Great, I gotta watch some more of your videos :D Thank you!
@GYGOtv7 ай бұрын
@@bigshaq4662No problem, glad you found the channel. We focus on VR and the DOF Reality Rig... and even some livestream gaming as well. Hope you find more stuff that you enjoy. Let me know if you have any questions I can help you with.
@paulhitchen4090 Жыл бұрын
I'll sell my left testicle to get brakes retrofitted to my H6! At the moment, I clip a couple of chains on and let those take the strain. Take my money Igor! 😂
@GYGOtv Жыл бұрын
Hi Paul, I don't think DOF Reality takes testicles as currency... but if you have the cash, contact DOF and I bet they can hook you up! Let me know how that goes.
@paulhitchen4090 Жыл бұрын
Contacted DOF and to enable power-off parking on a H6 requires 6 new motors and 2 new control boxes. Think I'll improve the mechanical solution I have created. I'm using a couple of chains at the moment but will fit 3 turnbuckles to the wall to fix it in park position.
@GYGOtv Жыл бұрын
@@paulhitchen4090So it sounds like the cost was both testicles then? Sorry it wasn't more affordable.
@kevincaruthers54123 ай бұрын
Anyone have an H6 in the US? I've been trying to figure out shipping, taxes, and import fees. (Basically all the costs other than the unit cost) So far, I can't find anything useful. Won't place an order until I know the total cost. . Any help is appreciated.
@GYGOtv3 ай бұрын
Hi kevincaruthers, thanks for watching. Once I did the whole order with my address and stuff, it showed me the final price before I actually ordered it. I think mine was around $500, but I'm sure it has gone up since then. It is a heavy rig but please know Igor doesn't mark up shipping so it is just whatever it costs them. Remember you also can get a discount if you use my code from the video. Hope that helps.
@kevincaruthers54123 ай бұрын
@@GYGOtv Very helpful Thanks for the rapid response. . I was afraid between shipping, taxes, and import fees it would be as much as the cost of the device.
@GYGOtv3 ай бұрын
@@kevincaruthers5412 You are welcome, Igor and I talk about shipping all the time and it is such a big expense for them. Remember they also have to pay shipping to get the raw materials for the rigs so that all has to go into the price as well. DOF Reality REALLY tries to keep the pricing as low as possible for the customer, and I don't know if you've looked at other manufactures, but the DOF Rig is easily half of what any other platform would cost. So are you planning to use this for flight or racing?
@kevincaruthers54123 ай бұрын
@@GYGOtv Flight. Just getting into flight simming. With luck, I would like a sim realistic enough for it to help me learn the basics of flying. So the 6DOF would be pretty awesome.
@GYGOtv3 ай бұрын
@@kevincaruthers5412 Awesome, I love flying in mine. Hold off ordering an H6 for just a bit. DOF Reality is working on a new gearbox that will smooth out slower motions on the simulator. Right now some people really hate a "Cogging" issue that the current design has (you can watch other videos on my channel if you want to know more kzfaq.info/get/bejne/a7p8h9ygsaiRoX0.html ) We should hear something more about the new design in June at Flight Sim Expo. I would just hate for you to buy one now, and in a few months there is a better design for flight sim. Let me know if you have any other questions about all this great stuff, it is awesome!
@ricardograde5134 Жыл бұрын
Hello, I ask you… is you make a coordinated turn in an airplane, why does the rig turns?? It shouldn’t if is a coordinated turn… makes no sense!!! That is wrong.
@GYGOtv Жыл бұрын
Hi ricardograde, the movement "telemetry" comes from the games so the motion sim can only do what it is told. You can adjust the movement intensity with the software but not completely change the data coming from the game. Keep in mind, the motion isn't designed to mimic the exact movement of real aircraft, it is designed to make you feel like you are having that experience. I can tell you it feels pretty good to me, but maybe a motion rig won't feel right to you. You'd have to try one yourself to see. Thanks for the question.
@ricardograde5134 Жыл бұрын
@@GYGOtv hello. I understand your explanation in the perspective of a game, but in a simulation definably not!!! I understand the Motion Rig is really important for the immersion, but really makes no sense to move if you are doing a good coordinated turn. I am a Pilot for real, and you can feel if you are doing a good coordination just by the movement of the aircraft. You can feel it in your body. If the motion rig moves in a perfect coordinate turn, then is just bad telemetry!!!! Is exactly the same if you turn a car to the right and the rig banks also to the right..!!!! Do you understand what I am saying? The motion rig should only bank back because the G forces raises if you keep level flight. You just don’t fall in a turn… that is bad flying!!! Or bad telemetry.
@GYGOtv Жыл бұрын
@@ricardograde5134So maybe motion platforms aren't for you? There are several "real" pilots that seem to enjoy the motion so I don't know what to say. Maybe higher end sims get it right, I really don't know as I'm not a real pilot. Appreciate your feedback, but I don't think it is anything DOF Reality can help you with. Sorry.
@ricardograde5134 Жыл бұрын
@@GYGOtv hello. Thank you for your answers. You did explain a lot to make me understand where the problem is. I don’t have one yet, but I did try it… and is really weird, you feel you are doing something wrong and fighting with the rig. This should be corrected and not saying is not DOF problem. In some way should be a discussion between MSFS, DOF and users!!! Just saying! Hope my input could help to make a better and more real experience of flight sim!!! That is only my goal. Keep up the good work 👍
@hanskrohn11 ай бұрын
I had (or still have) the same concern, and contacted DOF about it. They answered that their motion platforms just perform motion. Any motion. It’s middleware that tells the motion platform how to move. So I guess, your question - and mine - must go to SimRacing Studios. They make the program that receives telemetry data from the flightsim, crunches that data and feeds output data into the motion platform…
@Bigpopp1 Жыл бұрын
Can a H6 handle a simucube 2?
@GYGOtv Жыл бұрын
Hi Bigpopp1, with the SFU drives it should handle the weight as long as you can get it to fit on the mount.
@mikehaertsch Жыл бұрын
Hi Dof Reality. Please make a 6dof with Linear Actuators. More Way and less consumption. Yaw2 is failed
@GYGOtv Жыл бұрын
Hi mikehaertsch, Interesting... quick question would you be willing to pay twice the price for an actuator based rig? That is the big reason they haven't done that from what I understand.
@jayphi4095 Жыл бұрын
Interesting GYGO TV suppress my comment about the fact that a steward like 6 linear actuators like the one I found on MYSIMKIT is much better in motion ranges more stable (no balance to do) and the same price of a P6….do you fear competitors or are you interested in DOF business ?
@GYGOtv Жыл бұрын
@@jayphi4095 Hi jayphi4095... I don't suppress anything on here but if you try to put links and stuff KZfaq seems like it will do it automatically. Hell even Jeff Weaver has been "autoblocked" before. I laugh at your statement about fearing competitors because I don't work for DOF so why would I suppress your comment anyway, I do wish you would be more civil in your tone however. SO I don't know much about MYSIMKIT, but what I do see is that is "under 10,000 euros" and IS A KIT (as the name implies). It contains a LOT of 3D-Printed Parts, etc. Just FYI... you can always do a DIY solution that will likely be cheaper... but that is like comparing a kit car to a production model. Anyway, I'll see if Jeff can respond to this since he knows way more about it than I do.
@jayphi4095 Жыл бұрын
Sorry and I apologize if you’ve considered been hurt by my second comment but please consider how I was surprised discovering that my first one had just disappeared…..difficult for me imagining it was just a YT action….as comments are usually used to give opinions in pro or con…. I just found that @mikeaertch question was valid, as a sim fan and professional engineer interested to buy a motion platform, I made an extensive overall survey from several months both on tech, soft and on prices and on several numbers of DOF devices including DOFR, Motion systems Poland, QUBIC, NLR, Dbox, Simrig, etc….exchanging directly with the companies and comparing data and prices and sorry about that your answer is not right, the price of a P6 or H6 in Europe is just under 10k€ including VAT and this price is mostly obtained by declaring a price that is not the selling one (1800USD for a H6 for example) and considering options like SFU like spare part with no VAT at all. VAT amount is around 20% in Europe and that make a big difference between with and without VAT. This was not invented by me but explained to me by mail by DOFR people when I expressed my surprise about the VAT amount very low. Ok it’s a good trick if I can pay less but everybody must play with the same rules….and compare also point by point quality of elements like presence or absence of brakes in motors, couple of motors, 8´or 32 bits controllers etc….that impact prices differences…specially when you make a survey or a comparison of products For the comparison between a « kit » car and a production model I could say that DOFR is a kit car compared for example to a NLR or motion system device (I’m not speaking about price or perfo ). For me a product delivered in separated pieces that you have to assembly yourself and then trim and adjust moreover if the software is delivered by another company is a « kit «. Only differences with other « DIY » kit products is that DOFR company gather itself pieces from different origins, as they say themselves, to then ship everything while in « DIY kit » you receive full detailed tuto video and a manual as well as a detailed list of pieces, among them a lot are directly sent to you by the seller and some have to be bought by yourself as a dedicated bundle prepared for the seller by mechanics shops… About the performances I admit that a 6 DOF linear actuators based has a wider footprint that other design with motors and levers. However it has a very much smoother behavior particularly in small evolutions as it seems you speak about in your video …and a much lower noise. I will not speak about motion range values that could also be very different and are inherent to the design concept. Hope having being constructive ….
@lawerancelanham Жыл бұрын
I like my rig but... Customer service after a couple years... they literally asked me for $50 to help me because I was out of warranty time. 😅 of course i didn't and wont pay for that nonsense. It made me pretty angry to be honest
@GYGOtv Жыл бұрын
Thanks for the comment lawerancelanham. That is interesting, I've never experienced that... usually whenever there is a problem, replacement parts go out asap from what I've seen. I suppose you would likely get the same from other companies after the warranty expires, it would just be good to know that up front. Feel free to give me more details about what happened if you want me to ask Igor about it.
@lawerancelanham Жыл бұрын
@GYGOtv yeah? Well I've also had an issue with the SFU upgrade and as it had failed, they won't honor anything with it either. IT.. isn't out of warranty as it was purchased much later.
@GYGOtv Жыл бұрын
@@lawerancelanham If you want to, email me your order number and I'll ask Igor about it... I can see why you would be upset.