Mastering Nature Photography | Surviving Wind, Rivers, and Storms with Benro Tripods

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Mastering Nature Photography | Surviving Wind, Rivers, and Storms with Benro Tripods

Рет қаралды 129,089

Benro

Күн бұрын

Пікірлер: 9

@torealeyes 3 ай бұрын

Spent 320€ on one of these and it fell apart on the bus before I even started my hike. Since then have been passed around all over Europe and Benro still will not replace the parts that fell off. Very poor Benro.

@BenroUSA 3 ай бұрын

Please send us an email at parts@benrousa.com and our team will be more than happy to help!

@torealeyes 2 ай бұрын

@@BenroUSA Hi sent an e-mail as you suggested it's been 5 days and I haven't had a reply. Seems that the service is just like the product - very poor quality.

@BenroUSA 2 ай бұрын

Hey Gary, our apologies you have not heard back from our team yet. What is your email address and I will contact support directly to get in touch with you. -KP, Community Manager

@torealeyes 2 ай бұрын

@@BenroUSA Do you expect me to post an e-mail address here? Why do you make it so difficult for customers to contact you? Must be because you cannot handle the nuber of complaints? It has been 6 months and still you are making it difficult.

@BenroUSA 2 ай бұрын

I understand the apprehension of displaying a private email address publicly. Instead, please forward your original service request to parts@macgroupus.com.

@Adam-Sheehan-Photography 8 ай бұрын

Spent $170 on one of those and fell apart on a road trip

@BenroUSA 8 ай бұрын

Oh no! Were you able to get in touch with our support team? If not, please send them an inquiry at support@benrousa.com and the team will help you out!