McDonalds POV Lunch Rush Taking Orders

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ChanTri Juanderers

8 ай бұрын

#mcdonalds
#mcdonaldslife
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Пікірлер: 332

@Lalaafastroli 5 ай бұрын

makes me realize how unnecessary complicated this all is. Seeing self ordering stations in fast food is a game changer.

@jamesm7072 3 ай бұрын

it is nowhere near this complicating at my store, im not sure why his menu looks like that

@Absorbant 3 ай бұрын

@@jamesm7072 this is a canadian mcdonald's

@jamesm7072 3 ай бұрын

@@Absorbant then it’s not mcdonald’s it’s a fucking disaster 😭

@Adriano-il3gx 3 ай бұрын

It is extremely important to create jobs for a country's economy, in case you don't know

@yurab1834 3 ай бұрын

It's not really that complicated. Self-ordering stations maximize user-friendliness, employee PoS machines maximize speed. Sure, there are other UX issues here (like mixing buttons for adding items with buttons for modifying existing items, or some menus being seemingly randomly arranged), but the main point is that everything is presented all at once - it's unintuitive for someone looking at it for the first time, but an employee that does this for 8 hours a day can punch out everything in seconds, without having to move between nested tabs of meal categories and going through 3 confirmation prompts.

@CreativeB34ST 3 ай бұрын

2:21 "He's paying for me too" - "Inaudible mumbling" - "Err, yes you are". BROOOOO

@liar-888 3 ай бұрын

that shit was so funny "no im not"

@BigDogHDSPB 22 күн бұрын

You’re a little *****

@ryanprescott98 5 ай бұрын

Thank you for sharing what happens from the POV of the cashier. I know what to be mindful of when they are looking for the buttons and dealing with all of the funky machine things.

@PlatinumGamingg 4 ай бұрын

imagine working at a pizza chain i had to figure out which buttons to press for specific menu configs and toppings

@myname-isvincent5683 Ай бұрын

@PlatinumGamingg I promise you a pizza chain is easier than a burger joint like McDonald's or whataburger. Especially when they serve a lot more than just burgers. I speak from experience.

@Niterayde 12 күн бұрын

after a while it becomes muscle memory unless something goes sideways xD

@lucasS0724 8 ай бұрын

“I want the meal but no drink” 😂

@Chantrijuanderers 8 ай бұрын

Dealing with customers 😂

@CharlotteC98 8 ай бұрын

hate when they do that 🙄

@lIII0IIIl 7 ай бұрын

Is it cheaper that way?

@KatieT97 7 ай бұрын

@@lIII0IIIla meal is typically more bang for your buck if you want everything included (basically discounts everything by like 50 cents per item or so) but yes it is usually still cheaper to leave off the fries or drink. However you don’t really call it a meal if you don’t want the drink, because saying meal or combo implies that you want everything included. Just saying something like “I’ll have a burger with just a side of fries” suffices, I may clarify if you want a beverage but I’d still know that you probably don’t.

@lIII0IIIl 7 ай бұрын

@@KatieT97 Thank you for the info. I understand the concept of the “meal with no XX.” If there is no XX then it’s not a “meal.” I want to make it as easy as can be when I order. I know it varies by location, but I always order cheeseburgers, “No Pickle. No Onion.” If I don’t say it explicitly that way, I might get some onions or pickles. Just my experience. I’m trying to make it easier for everyone!! Thank you again for your reply!!

@tornadothebrit 3 ай бұрын

Im glad theyre adding self service machines to McD's now. Takes a lot of stress off of the staff, allows more customization, and is just better for people who are socially anxious.

@zone7770 2 ай бұрын

😐

@tornadothebrit 2 ай бұрын

@@zone7770 😐 problem?

@DRAG0N1012 2 ай бұрын

Ours is one of the busier location we tell people to use the kiosks unfortunately we are understaffed so our kitchen is too slow for our volume but otherwise we are pretty quick.

@Lucas-cz2zn Ай бұрын

I've had them in my local McDonald's in the UK for yearsss now

@dazednconfusedrn 23 күн бұрын

i don’t get how someone could be so socially inept they can’t even talk to a cashier 💀🤦‍♂️

@momsblender69 4 ай бұрын

Worked at McDonald’s for 6 years in my late teens/early twentys and it is not as easy a job as people think. Long days dealing with customers, constantly standing and talking all day. Mentally draining job for sure. Great POV of this side of the counter showing them that’s it’s a fun job at times but it can really take a toll after awhile. Keep up the good work man! Much love!

@fatcat943 4 ай бұрын

First day was today loved it but the pos is confusing but i love getting orders ready and taking them to people

@Overfletch 3 ай бұрын

@@fatcat943 Hope your first week is going well!

@fatcat943 3 ай бұрын

@@Overfletch it did im good at drive thru so they have been putting me there

@princesspeach6457 3 ай бұрын

Prices are Insane

@insideoutsideupsidedown2218 3 ай бұрын

I did it for 3 years. This video here is slow time, not lunch rush. We had 6 registers and it would be 8 people in each line for an hour and a half straight. The new concept is slower on purpose to control food costs.

@lebs223 26 күн бұрын

3:43 "Are you ordering the whole menu"

@SoberAddict00 14 күн бұрын

"No.......yeah..." "sweet"

@3LANTRA 4 ай бұрын

Person didn’t didn’t have enough for their drink. Bro still doesn’t hesitate to give her the drink without a word. real one

@Juice-ig3jz 2 ай бұрын

Ridiculous now every time she goes in somewhere she’s going to short change them and act surprised when they turn her away. He was was very nice for that.

@_marty 2 ай бұрын

@@Juice-ig3jz as a fast food worker, the only person that is getting fucked when you give a free drink is the owner and even then we spend about $50 for a case of syrup that will last us weeks, we make way more profit from the syrup than it costs.

@lanadelrio-op6xz Ай бұрын

Touch grass@@Juice-ig3jz

@BerlinBLR 23 күн бұрын

@@_martythats kinda how this whole thing works. Sell it for more than it cost you to buy

@_marty 23 күн бұрын

@@BerlinBLR yeah... that's what I was going for?

@Mr_Crypt 5 ай бұрын

This makes me feel a lot better about myself seeing him have a hard time finding the items on the POS. Tried it on my second day and couldn't do it lol

@thej7362 5 ай бұрын

dear god i hope your pos isnt as crowded as this guys, mine is much more simple

@pirategamer6630 5 ай бұрын

It's tough for.new employees. It was tough for me when I first started. I'm a crew trainer now though so I can actually see the development of the crew firsthand. Repetition always works.

@zackattackwojo 4 ай бұрын

You can’t work at McDonald’s 😂😂😂😂😂😂😂😂😂😂

@Mr_Crypt 4 ай бұрын

@@zackattackwojo Weird because I am. Nice assumption though

@Olivia_432 4 ай бұрын

When I’m 14 I’ll probably apply, and I’ll probably have trouble finding the items too 😭 (my McDonald’s takes 14+)

@sofiatoledo5438 4 ай бұрын

The Canadian format looks so much more complicated compared to the one in the U.S.

@12369ja 4 ай бұрын

I was literally looking for a comment that said what country this was.

@alexawef 3 ай бұрын

Heh that Poutine label gives it away

@Dibujito322x 3 ай бұрын

@zeritox5160 2 ай бұрын

bcuz US people are born with mcdonals genes in their DNA because they eat them so much that it's second nature for them to use their stuff.

@supersmashmaster43 Ай бұрын

Yeah we have a lot more than the US but this guy is probably a new employee, cause once you get used to it, it's easy af. It's only annoying when customers ask for specific stuff like to take toppings off, extra toppings or want something really specific so you have to hit the ask me button at the top and let the kitchen crew know.

@xerxesYt123 4 ай бұрын

the self ordering kiosk is such a big help, it speeds up the process. the only slow point is in receiving because some customers don't get their tray of meals right away when called, causing the server to shout the number louder.

@superkidbestgamer3256 4 ай бұрын

thanks for making these videos, it helped me alot when i started working on the register at mcdonalds

@Clownworldresidentt 3 ай бұрын

I’ve always been patient and respectful with service workers. So I hope these POV help others understand what goes on behind the counter and to be patient and kind to everyone :)

@MightyMuffins 8 ай бұрын

Now that one was a busy lunch rush. Usually here in NY you see more of that rush on drive thru these days rather than being in the store....especially on the dinner rush from 6-8p where you can get like 7-12 cars back even with the double lane drive thru. I have had usually faster luck staying in the drive thru than going inside even with that many cars.

@liamwelsh5565 7 ай бұрын

Seems like it was a McDonalds close to a school so that's why it was busy inside. I remember the McDonalds at my highschool was a zoo at lunch time lol.

@MightyMuffins 7 ай бұрын

@@liamwelsh5565 Most around the Albany NY area are packed....mostly on the drive thru. Usually it's ALWAYS at least 5 cars deep.

@jacob24-78 4 ай бұрын

@@MightyMuffinsthe one by my house in canada the lineup is always at least 10 cars no matter what time it is because we only have 2

@nathanjamesbaker 3 ай бұрын

Turns out working in a fast food restaurant is just as unglamorous and soul-crushing as one would expect. No wonder fast food restaurants have a hard time finding employees.

@ownSystem 3 ай бұрын

Thanks for ur hard work to all workers of the world keep up the good work

@kristelpadura7163 4 ай бұрын

Hello! Thank you for this video. Very helpful po lalo na for a new McDonald's crew like me. Hope you can upload again new videos for POV lunch and breakfast rush taking orders :)

@esseddik5922 8 ай бұрын

Love your content

@CharlotteC98 8 ай бұрын

Your manager expects you to stay at the register waiting for that customer to come back when its short staffed and they just put the order on the counter without even calling it out or helping u do the ice creams

@Bpf2004 8 ай бұрын

Awesome video

@shamanth19818 8 ай бұрын

Hey, brother, I appreciate the POV experience.

@Charlestons-House 8 ай бұрын

Ahh good old service and dealing with annoying people my least favorite thing about my job is people making it harder than it is lol 😂. Good work my friend as we both got paid in the end

@Memeolio 8 ай бұрын

Crazy I was just watching your videos then I see you just posted

@Chantrijuanderers 8 ай бұрын

Thank you my friend..☺️

@nathanjamesbaker 3 ай бұрын

5:25 Whoah, Canadian money. Until I saw that, I assumed the video was filmed in the U.S.

@Wvfiaksonv 3 ай бұрын

It's in the Philippines, I can tell because of the accent and the people

@nathanjamesbaker 3 ай бұрын

@@Wvfiaksonv Wrong. It is Filipinos in Canada. It says on the uploader's KZfaq channel "Mga Boss Idol Samahan nyo kami sa aming buhay dito sa Canada.., sabay sabay tayo mag explore at matuto kung paano ang buhay dito sa Canada" That translates to "Boss Idols, join us in our life here in Canada.., let's explore together and learn how life is here in Canada"

@ballain1 Ай бұрын

@@Wvfiaksonv LOL it's in Canada but we have lots of Filipinos, heck a Mcdonalds in Vancouver you might think it would be in China

@ryans413 12 күн бұрын

Me too lol

@LOLgamerCZ 4 ай бұрын

I love this, makre more!

@universalgames2901 4 ай бұрын

3:16 Bro broke the 5th rule on the paper 💀

@htet1999 Ай бұрын

🤣

@zerxfn.9605 3 ай бұрын

Thanks for choosing mc donalds! Have a nice day!

@Mira-cf9ek 4 ай бұрын

I've worked for both KFC and McDonalds, so I know how stressful it can be during the lunch and dinner rush.

@Shoebil 3 ай бұрын

All work is noble. If you wake up in the morning for any work, that's work. Anything taxing you Mentally, physically, emotionally, your time and/or finances (commuting + Gas) Can't stand anyone who says X job is not a "real job."

@Clownworldresidentt 3 ай бұрын

Truth!!

@chocoking550 8 ай бұрын

The one thing I hate about customers are the ones who order with me, I send the order in, about to take payment for them to tell me they have a code or a coupon. x...x Like why didn't you tell me that before?!

@Jacois 3 ай бұрын

I wanna see you do the Brower order! :)

@zerxfn.9605 3 ай бұрын

Welcome to the McDonald's!

@Mayaisawesome91 10 күн бұрын

Worked at mcdonalds and taking orders is something i never did. I practically did everything except take orders on drive thru or front end but i always worked on grill or on table and took out trash cleaned and gave customers their order outside. Miss working at Mcdonalds.

@zerxfn.9605 3 ай бұрын

I love order for lunch!

@phoebexxlouise 2 ай бұрын

Keep in mind that y'all can't see the customers faces. When you're on the till and reading customer emotions, especially their impatience, it can feel way more intense and fast paced.

@SteveEdward_ 3 ай бұрын

The store is so clean! The people running this business know what's up!

@ryans413 12 күн бұрын

Most Canadian restaurants are always clean

@TheCoolStuffHD 4 ай бұрын

$8 for just a medium fry and a coke 😢 still like $6 usd, that’s wild.

@lailaplaysdbd4004 5 күн бұрын

Danggg that register is a lot. I would fold under pressure lol

@KylliMarie-gq9qw 4 ай бұрын

Please consider making more cash register videos!

@aaronsaunders6974 21 күн бұрын

cool demo. mcdonald’s register stands out from other demos i seen. i just have one curiosity: the till button.

@rzkyr6597 7 ай бұрын

nice content

@Wavepush 2 ай бұрын

Is that an UPS under the register? The one with the small screen?

@Mattheyou 4 ай бұрын

9:15 its these customers that i hated while working at mcdonalds

@prestontoborg4149 5 ай бұрын

$19.80 is robbery lmao

@csnpatty 5 ай бұрын

$14.81 USD. Taxes are very high in 🇨🇦 for sure!

@DunnoTmind 3 ай бұрын

lez gouu have a good week bro!

@IsaacDavila-uk6yx 3 ай бұрын

Im working soon at McDonald’s and wanna see how it goes 😂😅

@meb7210 4 ай бұрын

People saying I want the meal but no drink happens more then u think lol I worked at arbys we dealt with same thing

@excapism8839 3 ай бұрын

when I was 18 I got my first job at Mcdonalds. the manager just threw me on the POS and said it was simple to "just read it." i quit after 5 days cause that shit was too damn confusing

@Theraceisgolden Ай бұрын

😂

@JoseAngel-fq1yg 15 күн бұрын

at my mcds, they make me and another person run the lobby and take the customers orders on the kiosks or have guests download the app to push digital. We usually do dress nicley and we are to keep lobby clean and take out drive thru cars and curbsides we cant take orders at the front register😂

@legogummybear5 8 ай бұрын

what are the numbers in the bottom right corner of the selection "button" big mac 1 , chicken bacon deluxe 7 ?

@CharlotteC98 8 ай бұрын

its what the combo/meal numbers are. So a big mac is Combo/meal #1

@Khanviction 4 ай бұрын

that one girl took her friend to her workplace and didnt bother ordering for him even though she had discount.. damn

@JRBowling1997 5 ай бұрын

Damn. I wish the U.S McDonald's had Root Beer. Bk in u.s has it tho. So thats good.

@pirategamer6630 5 ай бұрын

My store actually has Root Beer. It's awesome.

@CuddleAsmr 4 ай бұрын

😮😮 cool

@Charlestons-House 8 ай бұрын

Your also the only McDonald's store employee I have interacted with in all my few trips lol. It's all automated you don't talk to anyone. Only people I met are at shareholders meetings lol

@boogy372 4 ай бұрын

I have a question, I have been told this from other people who worked at McDonalds. Do you here the beeping even when your not at work? I'm just wondering. Thank you for sharing this.

@wgblondel 4 ай бұрын

I worked at McDo for a year, a long time ago. Sometimes I would hear the beepings from the warming trays, fryers and grills 😂 Now that I am a software developer I can sometime hear the Slack notification even though I'm not on my computer.... Only when i'm very tired

@excapism8839 3 ай бұрын

I worked 5 days max there and I would come home hearing the beeps when i showered and as I'm trying to sleep

@Jerome-cc2sl 4 ай бұрын

If you still work at McDonalds please post more vids like this!!!

@louievillasenor3111 4 ай бұрын

Damn it’s 13$ for 6 nuggets a medium fry and a sprite

@common91941 4 ай бұрын

I was thinking the same thing must be a turnpike location there always more expensive

@ManItDontMatterIfShe 3 ай бұрын

It’s Canadian nothing dollars. So it would be like 9 10 ish in the best country in the world

@smolemuffin8964 3 ай бұрын

might work at one tbh

@ryanx1225 8 ай бұрын

who asks for a meal without the drink help

@mrcringe8286 8 ай бұрын

@@thycutehojust get a Diet Coke then it has 0 calories

@brix-rb9dg 5 ай бұрын

@@mrcringe8286 i get meals without the drink when i dont want a drink/already have something to drink but the meals cheaper then food+fries

@zakkarykeith 4 ай бұрын

@@mrcringe8286 diet soda is worse than regular soda lmao zero calories doesn't make it good

@mrcringe8286 4 ай бұрын

@@zakkarykeith first no it’s not second if you just give up everything and don’t enjoy life then why are you living?

@jacob24-78 4 ай бұрын

@@mrcringe8286or just get a water bottle

@therealraviable Ай бұрын

Seeing this dude struggle on cashier reminds me of how i was when i first saw the canadian till. I was able to get the hang of it in a few days / weeks because technology is a more natural thing to me. Been a year since that was the case and nearly everything is a breeze when it comes to actually taking orders

@lk29392 4 ай бұрын

Man $20 for some nugs, fries, couple drinks and kiddie cheesburger and toy. Wow!

@Bruno_YT_OFC 4 ай бұрын

Man here in Brazil, kids seem to just want the Happy Meal and just want it for the toy and when they get home they don't play, I don't understand that, there are lots of other snacks that are much better than that

@user-sh5mi1kz8n 2 ай бұрын

Don’t say “is that everything”, proceeds to say “is that everything”

@Mr-Magnificent 3 ай бұрын

Its so nice that a MANFRED is working there. Grüße gehen raus an Manfred aus dem Heimatland, halt die Ohren steif!

@moana5041 Ай бұрын

In Japan ,mc crew have 30%discount😊

@VanyaBlossom 20 күн бұрын

Never knew the McDonalds register layout was so complicated. Now I know why they looked so lost when we order from the cashier

@Fanbeluga_Official 3 ай бұрын

i got a mcdonalds ad before this xddd

@P1k0n_0 4 ай бұрын

Since you work at mcdonalds, tell me what that beeping noise is in the background? It's always so nostalgic.

@12369ja 4 ай бұрын

The fryers

@zerxfn.9605 3 ай бұрын

McDonalds coupons!

@DanielPacheco-ll3xn 14 күн бұрын

lol that point of service interface looks confusing af

@OriginalDevOfficial 4 ай бұрын

why cant they just use a slightly modified version of the current self ordering system.... looks way too complicated for no reason, could be wrong tho

@supersmashmaster43 Ай бұрын

Nah once you get the hang of it it's easy, the only issue is that it's somewhat slow

@antidiz 3 ай бұрын

I take it this is in Canada from seeing all the funny money?

@zerxfn.9605 3 ай бұрын

That's all My foods!

@zack9777 17 күн бұрын

working at tim hortons i feel this

@Chantrijuanderers 17 күн бұрын

I want to work at tims

@zack9777 17 күн бұрын

@@Chantrijuanderers not fun i have do 5 jobs

@ericavila-0252 5 ай бұрын

I do like to eat at a Canadian McDonald's, I'm at US

@KevboKev 4 ай бұрын

"A lot of people are hostile, but I'm not. Like I'm not that hostile. Okay, so, umm, you can make beds with like, cloth and wood. Beds are used as respawn points. Why don't I teach you some shit. You, you want to live with me, man?"

@3xz. Ай бұрын

the amount of pressure doing this

@whocares392 3 ай бұрын

"ello" 😄

@Jorma___ 4 ай бұрын

This looks sooooo old UI. That could be so much more clear, those different amount of nuggets being on other raw and completely other side of the UI

@drinkik 4 ай бұрын

Guessing this is canada from the 'poutine' order, but theres no cover for the card reader? In the UK, we have like a barrier that hides the pin pad so no one can see the numbers you put in!

@ballain1 Ай бұрын

Some have them here, but 90% of the time there is not, also most people will Tap to pay now

@ScaredDonut Ай бұрын

$19.80 for cheeseburger and happy meal 💀

@NormanGaming196 2 ай бұрын

That attempt at blocking the kids face at the start RIP

@YourSeriousDev 2 ай бұрын

Seriosly its 2024 and the ui looks like its for windows 7

@zerxfn.9605 3 ай бұрын

Wow! Look at all money!

@wernerhaase2632 3 ай бұрын

Ein gutes kassensystem!!😊

@Blue_Neptune13 4 ай бұрын

@10:33 $3.80 for a large Sprite?! Eff that! That’s way too expensive..wow

@mqrii509 4 ай бұрын

It's $5.15 here in Australia lol

@damian9303 2 ай бұрын

“You’re supposed to press the buttons with pictures of food on them…”

@kairv2562 4 ай бұрын

That UI needs a upgrade Oh my god looks so dated

@gamingbeeyt Ай бұрын

What Mcdonalds is this. Is it in Ottawa

@steventran4065 6 ай бұрын

I want the meal but i need large coke

@jichukittyy 4 ай бұрын

wait that’s how the screen looks? idk what I thought it looked like all my life but def not that

@BLVCKSERIES 3 ай бұрын

bro are you from vancouver?

@haithy 4 ай бұрын

I love how the first customer asks if it was just the 6 piece nuggets (not the meal) and the cashier confirms that, but he is charging her for a meal!

@nelsondnazariotorres8732 3 ай бұрын

She wanted the meal. I dont get what you mean.

@brittanywoodhead1560 3 ай бұрын

@@nelsondnazariotorres8732that part. She even asked for a sprite.

@Clownworldresidentt 3 ай бұрын

What is your accent? It’s cute 😊