Michael Seibel - How to get your first ten customers?

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Y Combinator

Y Combinator

Күн бұрын

Michael Seibel, Managing Director at Y Combinator and co-founder of Justin.tv/Twitch and Socialcam, on how to get early customers.

Пікірлер: 124
@belkhirnadhir9109
@belkhirnadhir9109 3 жыл бұрын
This guy is the goat, I have no degree, no diploma, launched my startup in Tunisia 6 months ago, now i have 5 paid customers (B2B), EVERYTHING I LEARNED IS FROM THIS GUY, If u ever met him tell him thank you.
@fayezdebbabi
@fayezdebbabi 3 жыл бұрын
Sa7a ya jmal bon courage
@omarmafia234
@omarmafia234 3 жыл бұрын
3ash ya sa7by! Respect
@abelsolomon725
@abelsolomon725 3 жыл бұрын
good luck buddy
@desmond2640
@desmond2640 3 жыл бұрын
Legend, how’s it going now?
@rahulnath1912
@rahulnath1912 2 жыл бұрын
This is amazing. The value added from any public advice by Michael Seibel is immeasurable. And I got rejected from YC twice.
@ishangoswami9462
@ishangoswami9462 3 жыл бұрын
He is so humble that he says "I am a partner at YC" when he is actually the CEO
@ibrahimimtiaz5025
@ibrahimimtiaz5025 3 жыл бұрын
Ikr he always does this in all speeches/talks
@seanshaf
@seanshaf 3 жыл бұрын
Maybe he doesn't know
@raipriyam4359
@raipriyam4359 3 жыл бұрын
@@seanshaf 😂
@raipriyam4359
@raipriyam4359 3 жыл бұрын
@@seanshaf maybe he'll know when he sees this video
@User-du7kf
@User-du7kf 3 жыл бұрын
He was*
@SuperKillaki
@SuperKillaki 3 жыл бұрын
Amazing how he said enough in a few minutes what most talks do in 30-60min. Bite sized videos ftw!
@Mike-xw4gm
@Mike-xw4gm 3 жыл бұрын
That's because hes actually doing stuff besides making KZfaq videos
@nandakusumadi
@nandakusumadi 3 жыл бұрын
I’m a simple person. I see Michael Seibel, I watch.
@kajabiapp
@kajabiapp 3 жыл бұрын
Michael, you are constantly an example of humility and class. Thank you for this incredibly helpful video!
@rupamkundu3574
@rupamkundu3574 3 жыл бұрын
This vlog is so insightful that I think it can be life changing for an aspiring entrepreneur.
@learnflipped1556
@learnflipped1556 3 жыл бұрын
Plain background, nothing fancy, just great info. Nothing more educational and inspirational than this!
@mmzoodle
@mmzoodle 3 жыл бұрын
So simple, yet helpful. Thanks for sharing.
@kareembrantley3143
@kareembrantley3143 3 жыл бұрын
Fantastic bite sized value! Concise and relevant. Appreciate it.
@shivandana
@shivandana 3 жыл бұрын
Thank you for making new videos Michael, you have been missed.
@yuqin9912
@yuqin9912 3 жыл бұрын
As always, Michael is precise and convincing.
@siruxsolutions
@siruxsolutions 3 жыл бұрын
We loved this kind of content!, short but insightful. Keep it up team!
@emmanguyen3808
@emmanguyen3808 3 жыл бұрын
Super helpful. Talking to a wrong audience is the most common mistake of founders (with a strong technical background) at the early stage.
@eddied155
@eddied155 2 жыл бұрын
Amazing advice! It's important to seek out uncomfortable truths. Which is why It is so important to try to charge the customer - it can be financial capital or social capital - but make sure you charge them something. It may be uncomfortable, but it'll reveal some fundamental truths about your product / market fit.
@Nima-Salami
@Nima-Salami 2 жыл бұрын
How to find your first 10 customers? 1. Solve a problem for someone you know personally who has it. 2. Avoid Hard customers Find 10 people who LOVE your product. Do it in a way that doesn't scale! "Hand-recruit" them 3. Don't make your first customers, the ones that are hard-to-get. - They should intensely have the problem you are trying to solve - Willing to work with early-stage startup - are willing to pay to have their problem solved 4. Charge your customers 5. Qualify your customers: Have 4-5 questions to ask them to find out: - how intensely they have the problem - how willing they are to move quickly Those customers that "qualify", pursue aggressively to sign up.
@treygounder3361
@treygounder3361 3 жыл бұрын
Thank you. This is really great. 2 weeks ago my team & I finalised our MVP aftr 12 mnths of development. I am happy with our 1st commercial version & am now starting to try to get customers. This video says a lot as the question of how I get customers has been playing on my mind.
@dreadfulbodyguard7288
@dreadfulbodyguard7288 10 ай бұрын
Are you funded? How have you sustained for 12 months?
@becauseofjulian123
@becauseofjulian123 3 жыл бұрын
Another amazing video, thanks Michael! Just curious what you used to record the audio? It sounds great
@joanapartosa5006
@joanapartosa5006 2 жыл бұрын
I loved all the tips, Michael! My favorites were #2 and #3! It can also be applied in all businesses.
@skit555
@skit555 Жыл бұрын
Simple, efficient, to the point; I love your style
@aleksandra1210
@aleksandra1210 3 жыл бұрын
Thank you for all the content you are providing!
@okoliclifford3496
@okoliclifford3496 3 жыл бұрын
Excellent...really educative and at the right time....Thanks so much.....
@anupam5000
@anupam5000 3 жыл бұрын
Fabulous pillars to balance the startup load ...that to well designed & delivered by great startup vehicle " The Michael Seibel "
@martinstine
@martinstine Жыл бұрын
Thanks very much Michael. Much appreciated. 🙌🙌🙌 YC
@xnxbxs_zx
@xnxbxs_zx 3 жыл бұрын
Thank you, Michael.
@artempeshevets7922
@artempeshevets7922 2 жыл бұрын
Great advice. Thanks Michael.
@elitnartey
@elitnartey 3 жыл бұрын
Simple, practical and straight to the point. Thank you
@manojnair4771
@manojnair4771 2 ай бұрын
Clear and absolutely important advice ❤❤
@radovansurlak7445
@radovansurlak7445 3 жыл бұрын
Thank you Michael!
@xiongbenjamin
@xiongbenjamin 4 ай бұрын
Wow! This is the best video on getting customers in 3 minutes.😊
@josephtimkovsky201
@josephtimkovsky201 3 жыл бұрын
Thanks! A question on charging your customers. We provide a solution that is supposed to uplift the (wine) sales for our B2B customers. So, we charge on a success rate. Is that fair or should we agree to charge the customers regardless?
@adityakejriwal1376
@adityakejriwal1376 Жыл бұрын
Thanks a lot sir ♥️♥️ your knowledge is impeccable and it helps me a lot .
@manomite3544
@manomite3544 3 жыл бұрын
This is amazing... I will follow this principles... But please what are the right questions to ask?
@josheffect
@josheffect Жыл бұрын
Thank you Boss! The video is super helpful.
@sotrosh10
@sotrosh10 3 жыл бұрын
Thank you for video! A quick question: what if my startup is "TikTok" like app? Usually it's totally free. How can I charge first users if the core of monetization is advertisement? Thank you.
@marketingmadeeasy8392
@marketingmadeeasy8392 Жыл бұрын
Thank you..very useful ideas
@robertooliveros3921
@robertooliveros3921 3 жыл бұрын
Excellent advice! What if you're building a gaming or entertainment app?
@efexzium
@efexzium 3 жыл бұрын
Thank you so much!
@tegaogheneovo5881
@tegaogheneovo5881 2 жыл бұрын
Want to ask questions but I feel I have to launch first working on it now, that confidence level getting settled , keep thinking bout the war and I just won the battle
@ChoogyNet
@ChoogyNet 3 жыл бұрын
Thanks for the reminder
@GrowWithWill
@GrowWithWill 3 жыл бұрын
Cold email still works great for getting your first ten customers. Learn it, then master it.
@orkhanhajiyev3625
@orkhanhajiyev3625 9 ай бұрын
thank you so much
@stefanomartell8413
@stefanomartell8413 3 жыл бұрын
Great video! Would you say this applies to B2C where tickets are really low? ($5/10 monthly subscription)
@carlosbraga9381
@carlosbraga9381 Жыл бұрын
Yeah!
@dejrand
@dejrand 3 жыл бұрын
How would you go about this for a new social media?
@Shubham-ph2ww
@Shubham-ph2ww 3 жыл бұрын
Super clear
@RDMello18
@RDMello18 3 жыл бұрын
Fantastic.
@anilbangera1
@anilbangera1 3 жыл бұрын
Excellent
@tabmax22
@tabmax22 2 жыл бұрын
any books on this specifically?
@mithilmallya2829
@mithilmallya2829 3 жыл бұрын
Here before someone called him Amit Shah
@rick-kv1gl
@rick-kv1gl 3 жыл бұрын
ur the best sir.
@faizandhami
@faizandhami 3 жыл бұрын
He is total think tank.
@suyash.016
@suyash.016 3 жыл бұрын
Hey Michael, can you make a video about getting first 100 or 1000 customers after aquiring 10 paid ones within your contacts?
@movocode
@movocode 3 жыл бұрын
First launch a startup and get 10 customers 🤪
@suyash.016
@suyash.016 3 жыл бұрын
@@movocode Failed Twice after < 50 customers that's why asking btw thanks for motivating 🤗
@suryanshsaxena5489
@suryanshsaxena5489 2 жыл бұрын
Hey suyash by any chance you are from modern academy? If yes let me know @suyash shukla
@suyash.016
@suyash.016 2 жыл бұрын
@@suryanshsaxena5489 nope
@Peter-bg1ku
@Peter-bg1ku Ай бұрын
Yes. Sometime we make the mistake of going for big customers who most likely won't use a budding startup.
@aayushisingh3280
@aayushisingh3280 3 жыл бұрын
We're building a type of marketplace. So we have two kinds of customers, one the sellers who would enlist themselves, and the other, the buyers who would like to buy the services delivered by the sellers. The enlisting is free of cost for the sellers so we would like to figure out how to implement the point about charging the customer
@prasads2855
@prasads2855 3 жыл бұрын
My suggestion is for you to think along the following lines while applying the point on "You should charge your customer ". For your 2 sets of customers, what is the specific painpoint you are solving for them to get on your marketplace ? Once you have articulated that, you should define the fee. For the Seller, its possibly exposure to a new customer base. For the buyers, it is a possible chance to pick up a deal or two and save some bucks. For either of the 2 scenarios, you should calibrate a fee. And even if the fee sounds lower to begin with, thats fine...it still shows the customer's true disposition towards your service. Hope it helps. Best wishes !
@aayushisingh3280
@aayushisingh3280 3 жыл бұрын
@@prasads2855 thanks a lot for taking the time to reply to my comment. Thank you!
@realnapster1522
@realnapster1522 Жыл бұрын
Initially you can give the service for free to grow user base and later charge money. At least that’s what all freemium products do.
@itsdivanshugarg
@itsdivanshugarg 3 жыл бұрын
should we apply this if it is a Product based company like I am solving the problem to get the Middle and Lower Middle Class people to get them the best Casual dining food at more reasonable prices with that great experience so that they visit restaurants more frequently . and I am integrating technology by adding a Ordering through our App system in our MVP can Hospitality be such a priority that someone badly needs it
@Rahulrahul-cz2tn
@Rahulrahul-cz2tn 3 жыл бұрын
I think u should refine this idea n look at food industry's other pain points frm biz point of view.
@komencokajinstigo1668
@komencokajinstigo1668 3 жыл бұрын
Wish could start a business here. Bless! 🖑
@oivoodoo
@oivoodoo 10 ай бұрын
somehow I don’t make the startup yet but I like this channel 😅
@SemGabelko
@SemGabelko 3 ай бұрын
But what if I don't have a network of potential users and I can't even get interviews to get some feedback or find a problem?
@zimmhone
@zimmhone 3 жыл бұрын
I am exactly at this stage with my online business... But I stumble with those 5 questions to qualify. I guess you just have to ask "what happens if your business doesn't succeed? How does that affect your life? What are you willing to do to get your next sale or client? What would you need from me?". Something like that? Asking for money is easy for me because I have a sales background, but what to know if I can help frost of course. Anyone have some input on this? Thanks!
@abner_horn
@abner_horn 3 жыл бұрын
I guess you should draw a picture of how the perfect customer looks like to you, and then elaborate some questions that will show you if this customer is the ideal one. Suppose you've built a platform that allows SaaS companies to anticipate their year's MRR. You would probably be looking for: 1 - SaaS companies (the most obvious one)... 2 - ...that are looking for funding... 3 - ...and don't want more dillution. Then, your questions should probably be: 1 - Are you a SaaS company? (E.A.: Yes) 2 - How do you charge your customers (E.A.: Monthly) 3 - Are you looking for funding? (E.A.: Yes) 4 - Would you rather avoid dillution or bring new investors in? (E.A.: avoid dillution) 5 - Would you trust such an important thing to a startup? (E.A.: Yes) I think it's in this way :) *E.A. = expected answer
@zimmhone
@zimmhone 3 жыл бұрын
@@abner_horn thank you, this is really useful! Thanks for the answer variables too. Specifically, how to collate an answer against what it means to me. What to look for. Thx again
@paulholsters7932
@paulholsters7932 2 ай бұрын
Another question: when is a product good enough to go on a hunt for customers?
@jaredbeckwith
@jaredbeckwith 3 жыл бұрын
First 10 customers are key to building a network of customers
@chapterme
@chapterme 2 жыл бұрын
Chapters (Powered by ChapterMe) - 00:00 - Introduction 00:20 - Solve a problem 00:38 - 10 people who love your product 00:57 - No benefit to you to make first customers hard to get 01:49 - Charge your customers 02:17 - Qualify your customers 02:47 - Final takeaway
@andreazaffanella5243
@andreazaffanella5243 4 ай бұрын
What if your social connections/skills are limited?
@alamskmustafin4544
@alamskmustafin4544 Жыл бұрын
Great👍
@saintgabriel0
@saintgabriel0 3 жыл бұрын
My Mentor
@Math_kru_earng
@Math_kru_earng 2 жыл бұрын
🙏🙏🙏
@george_davituri
@george_davituri 9 ай бұрын
Dumbledore ⭐️✌️👍🏻👑
@lucky-zu4me
@lucky-zu4me Жыл бұрын
awsm
@perminusgaita
@perminusgaita 3 жыл бұрын
Qualify customers and avoid the hard to get ones.
@VIVEKDWIVEDIBCS
@VIVEKDWIVEDIBCS 3 жыл бұрын
I hate to admit this but every time I watch a YC video I realize yeah I made this mistake too.
@wedoebe
@wedoebe 3 жыл бұрын
🤩🤩🤩🤓
@taslimsuman
@taslimsuman 2 жыл бұрын
Now I understand that I was wrong. I have to start again. Looking for a partner.
@amar3690i
@amar3690i 3 жыл бұрын
Michael, is there anyway we could reach out to you ? We are a start up from Yemen and would like to bring in our app to your attention, we need YC help to take us to the next step.
@jackli1662
@jackli1662 3 жыл бұрын
U should apply to the YC summer 2021 batch, and connection doesn’t contribute to your chance of getting in
@englishinba
@englishinba 3 жыл бұрын
He talks about how to reach out to him and others like him in one of his videos.
@shivamparashar8219
@shivamparashar8219 2 жыл бұрын
Scared me at 2:35
@kraanzu
@kraanzu 6 ай бұрын
Was looking for this comment haha
@nbhhcghgfyg
@nbhhcghgfyg 3 жыл бұрын
The answer: fake it till you make it
@healthyaisletoasia
@healthyaisletoasia 4 ай бұрын
I find them, send them emails but the never reply
@whyimustusemyrealname3801
@whyimustusemyrealname3801 Жыл бұрын
what are those 5 questions?
@omarzaragozag
@omarzaragozag 2 ай бұрын
I was wondering the same. I think depends on market and other factors. In other videos they mention you have to be an expert interviewing people and they recommend the Jobs to Be Done interviewing method
@tegaogheneovo5881
@tegaogheneovo5881 2 жыл бұрын
😬
@mylessherman759
@mylessherman759 6 күн бұрын
Question: How to get your first 10 customers. This guy's answer: You should get your first 10 customers and they should really like your product.
@ラッセル9728
@ラッセル9728 2 жыл бұрын
wow this guy created twitch lol
@Rahulrahul-cz2tn
@Rahulrahul-cz2tn 3 жыл бұрын
Hey this strategy is not suited for all kinds of startups otherwise ur points are good
2 жыл бұрын
why they pretend to use "early adopters" for customers facing the problem intensely and willing to pay?
@mohammedpatel6754
@mohammedpatel6754 Жыл бұрын
とうございます」、
@basitk12
@basitk12 3 жыл бұрын
is he indian? too many indians here
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