Glad you enjoyed it!

So happy to help!

Thanks Eric! I appreciate the love!

You're welcome

Thank you!

@@osagesinger No! Thank you kindly for sharing. 🙏🏻❤️

Glad it helped you out. Let me know if you have any ideas for other videos you would like to see.

Thanks!!!

Thanks... Do you have any other burning questions about this sort of stuff I could try and answer?

Glad you enjoyed it!

Thank you Mark. Much apperciated.

Glad it was helpful!

Sure thing! And thank you for watching!

You're welcome!

Thank you Lucas. Any other ideas I could use for a video?

Thanks for watching. Glad you enjoyed it!

You are welcome!

Yes, you would be adding a 365 account or if you were in a larger organization you may have your own exchange server. Outlook adds the account if your company has setup the right information in DNS. It uses a AutoDiscovery service. Once you put in your email address then Outlook finds your Exchange server for you. Thank you for the comment and the question.

Super Glad to help!

PSTs can be tricky. Putting them on any sort of Cloud File System is no Bueno! This is because the cloud system tries to constantly upload changes to the cloud server. Outlook locks the PST when it is open which prevents the system from uploading. If you are using a POP or IMAP email service then you would need to backup your PST. I would suggest using a service like BackBlaze or Carbonite to backup it up in the cloud for you. That is the simplest way. Just make sure you close Outlook each night. Try and avoid the constant backup as it will create the same. Do something like once a night when you log out. If you were using Office 365 then you would no longer have a PST as all of that would be in the cloud already and saved for you. I hope that helps you.

@@osagesinger Outlook 356 comes with PST archiving (if you can make sense of it). Defaults to .... your Onedrive on C:/ drive but then of course copies it to Onedrive on the web. If you have ''free this space' selected for you .pst then I suppose Onedrive cloud goes to work mashing it up but it does do a version history.

Thank you J&D!

Great question! If they send you an actual invite, then yes. It will show up on your calendar as a tentative appointment until they accept it. If they send you an email with the link to the meeting and a time and date then no. It all has to do with the TYPE of message sent. These functions are baked into most email application. The same thing would go if someone using GMAIL sent you a calendar invite. It would show up the same as a tentative appointment. You don't have to accept it but once you do the sender is then notified that you accepted or declined the invitation.

@@osagesinger Thank you very much for your prompt and clear answer!

So..... sort of. It gives you one mailbox. But you can add as many email addresses to it as you like. They are called email aliases. All the email goes to the SAME mailbox also you can create shared mailboxes at no charge which are like a mailbox but you cannot send email as the shared mailbox user. For example if you have an email address of john.doe@domain.com then you wanted to have an alias sales@domain.com you could create the alias for sales. But all the emails would be delivered to john.doe@domain.com mailbox. Any response to an email to sales@domain.com will come from john.doe@domain.com. If you have a shared mailbox sales@domain.com then emails would be delivered to the sales@domain.com shared mailbox and NOT the john.doe@domain.com. If you respond to the email it will be responded from john.doe@domain.com. It can get confusing and it all depends on what you are trying to do. The licensing is per user/mailbox.

@@osagesinger thank you for taking time to answer my question. Take care.

Thank you!

Thanks @ChrisSky!

Not really @AT. It is greyed out either because it was set up via Auto Discovery. It is a featured part of how Outlook and Exchange work together. The communication between Exchange and Outlook is encrypted. OR it was greyed out because you are NOT using Exchange and you are using something like POP3 or IMAP. I hope that helps.

@@osagesinger thanks

Glad it was helpful!

We are all a bit of a goof!

Mr Decker, Sorry about the delayed response. I dont think you have two you may just have your account added twice. If you are using outlook.com and using the default mail app. I would just remove one of the accounts. If you are nothing getting the email then remove the other one and just set it backup. That is the short answer with out knowing any more. That is about the best advice I could give you.

Any other ideas for videos you would like to see?

@@osagesinger an ELI5 video on API's and perhaps a quick demonstration?

@@chriseaguilar7 Nice one! We'll work on it. Thanks for watching. :-)

You're most welcome

Not sure what you mean. It sounds like they are using Outlook.

You got it'

@@osagesinger thanks sir. Appreciated.

Glad you enjoyed the video!

So..... I need some more information. When you say you have an outlook account do you mean outlook.com or something else?

@@osagesinger Sorry, yes, I have an outlook.com account.

@@chansfor Then no there is no way to remove a outlook.com it from Exchange. That is how it all works. It would be like asking if you can remove your heart from your body and stay alive. You can back up the data to a PST file but not have it function. What is the reason you want to do this? POP & IMAP are inferior to how Exchange works? To make it a bit simpler it would be like taking your car that gets you from point a to point b and replacing it with a horse and buggy. They both work and do the same thing but how they do it is different. What is reason you would want to remove your account from the exchange setup or from outlook.com.

@@osagesinger Thanks, I have other non-exchange email accounts managed on my outlook desktop client. I was hoping to have my new outlook.com email account simply behave like all the others, i.e. just give me my mail. I really don't want or need all the features of Exchange. Pretty sure one can have a non-exchange configuration of an outlook.com account because it asked me during the install of outlook 2016, I was careless and just made the wrong selection, and now I am tied to it.

@@chansfor So the only thing to understand is you cannot change how the email account for outlook.com is running on the server. Exchange is exchange. You want to check email and that is different. IF you want to check your outlook.com account using POP/IMAP you will need to delete the account from the Outlook client and then follow this to enable POP/IMAP on your outlook.com account: support.microsoft.com/en-us/office/pop-imap-and-smtp-settings-for-outlook-com-d088b986-291d-42b8-9564-9c414e2aa040 I hope that helps.

@A P I would guess that on your phone you have a different default calendar than Outlook. If you have an iPhone then check what your default calendar is. If it is something different then set it to Outlook and now when you create a new appointment from your phone it will show up on Outlook.

Well, it depends on what the issue is. We typically only support companies but let me know what the issue is and I will see if I can point you in the right direction.

Beno you would have to use a 3rd party app to do that. The only other thing is to use CTRL + clicking the duplicates then pressing delete. But I am sure you don't want to do that either.

Thanks Jim for the question. You can send an invite. The calendar reminder is on your side in Outlook or in your mobile phone if you have your calendar synced. The invites work across both Microsoft, Google and Apple devices. Also, if they send you one it will come to your calendar as well.

@@osagesinger My helpdesk for this regional Real Estate company that I work for says they don't provide calendar invites through their exchange email. Is it possible he doesn't realize it has that capability? thanks Jim

Hey Jim I am not sure if you have Exchange then. You all may use Outlook as a Mail client but not actually have Exchange. You can send me your email address and I can do some backend checking. Email me neadom at kotoritechnologies.com

Archiving used to be much more complicated with using multiple PST files and 2GB limits on the files. It was and still is a headache. However, if you are using Office 365 and have retention setup then you get the really cool feature of In-Place (Cloud) Archiving. Super simple!

Thanks Yash! He guides us all. Any other topics you want me to cover?

Thank you!

No with 365 you have to either bring your own domain or use the @nameyouchoose.onmicrosoft.com domain. If you buy the domain from Godaddy. O365 will setup your DNS records (How the internet finds you.) for you. Once that is done then you just start setting up the users.

I never thought of it that way! Great observation but yes not the same! @cluster thanks for the insight!

Exchange is a software program that runs on a server. I can get technical but that was not what I am trying to do. But for you it is a mail server application. It receives and sends emails from other mail servers. Outlook is a client that is used to view those emails on the email server.

Precisely! We find that our clients are often confused about how the two work together.

@@osagesinger Figured I'll mention that. Good luck!

I only see this when I am using Bluetooth in my car or on my TV. Thank you for the heads up.

Thanks for watching!