Installing this thing almost led to a divorce! But we did it. And better yet, we are still married.

A great unit!! My husband installed it with no issues. He asked I start up the video.. ran it while he was installing it..stopping it etc. as he went on. We bought two more for our other bedrooms, they are very nice…. Extremely quiet! Bravo! The best part, we bought ours at COSTCO, great price!

The manual was absolutely terrible, thank you for this video!

I installed a 10,000 btu unit without help in 2 hours. Easy and problem free. Everything fit perfectly. I'm buying another. This thing is incredible. The designers of the unit are exceptionally talented. Never thought I'd see a BLDC motor in a window AC unit.

Costco has these on super sale right now: $279 ($50 off) when Amazon is selling for $450. I was so happy with one, that we bought a second. The video really adds to the manual ... it was a bit tricky with the installation but I like how many "safeguards" there are to keep the unit in place. Super important since mine is for a 2nd story window. Highly recommend this unit so far: quiet, small, and feels so secure with the U-shaped design.

My windows were very different due to age, but this video did give me the basics of what to do and was very helpful for my installation. This ac is fantastic and the best install and most stable out of any ac I've had. Thank uou

Took about 45 minutes from start to finish. No issues whatsoever. Very good instructions.

The midea u is my first-ever window air conditioner unit. This video was a life ever! Just left it on loop while i was installing, and didn't really ever have to refer to the paper manual (which i almost always read)!

I just installed my unit. The installation was a bit involved but worth doing and a few minor steps were missed in video. Like removing the screws before setting the anti-tilt bars. Also in the video its worth showing how to slide the AC onto the tracks. I am a handy person so none of these posed much of an issue bit I’m sure others would appreciate a completed illustration. Also I think its worth noting that I still needed to install AC window insulation foam. Every window is different from the illustrations so there are gaps that won’t be covered with the stock foam that was provided.

I have to agree that this was very frustrating to install. I used the video as my primary source, and one missing step (remove the screws before sliding the anti-tilt brackets) plus some annoying finagling with the foam I had to cut (they said to add 1/4" but my measurements were spot on and required no additional foam) were my main sticking points. My window has a roof just outside of it, not a wall, so I had to flip the support arms around to rest on the roof -- thankfully doing so still resulted in about a 1 degree tilt outside (according to my phone's measure app) and tonight is the first real test of it. On the plus side, it is exceptionally quiet compared to the usual window units I buy, and seems to be cooling quite well. The big test for me is going to be whether I get musty/moldy odors after it rains. I'd suggest adding some support arms for different window/roof configurations and a lot more foam/strips for making mistakes with.

This install was quite painful but I do appreciate the many, many extra steps to ensure safety and an obnoxious degree of stability. Will buy one again but man, it took a lot of effort.

Just finished installing my new Midea U air conditioner. Thank you for this instruction video, it was very useful (combined with the included instruction manual). The support bracket, side foam, and overall sealing are very well designed! My only (small) complaint is that there was slightly not enough window sealing foam. My Side Arm Foam pieces were cut to 7.25 inches each and I followed the instructions to start the window sealing foam slightly above the bottom of them. Afterwards, there was not enough remaining to cover the bottom of the window's lower sash. However, there was only about half an inch on each side that wasn't sealed and I was able to cut off some of the extra window sash foam to stick into those two spots. So functionally, this wasn't a big issue at all. But if a Midea employee sees this comment, I suggest increasing the length of the Window Sealing foam by 1-2 inches.

This tutorial saved my marriage! Thank you!!! 😅😂

Half way there. Watched video 3-4 times. VERY well done.

This video really helped vs the printed instructions. Thank you! Only grip I really had was my window was around 24 or 25 inches wide. For that, there really should be 2 of the shorter bars. The longer bar has to be in to the opposite side hole, making it off center and not the greatest fit on the short side. Add like $10 to the AC for it (not much vs the total cost). Other than that, nice machine! One person in our house likes a really quiet room for sleeping, so this should work perfect. Ty!

It’s a nice unit, efficient and quiet. Take note that the 1” screws will not fit the holes of the bottom section of the horizontal bracket. You will need to widen these before you can use the 1” screws. This can add a level of frustration to a fairly confusing install. That said, I think the unit is worth it.

Impressed with my 8000btu unit. Its quiet, installation was easy and while the app is kinda basic looking it integrates well in a smart home. Great job guys.

I made some quick SPL measurements before replacing another unit with this one. At least on full blast, the midea unit measures somewhat close to the old unit. The midea has a constant low hum, which I prefer to the high pitch squealing of the old unit. My measurements are pretty rough, but I'd say it's a 5dBa improvement with the midea once the room has reached normal temperature again. I think it's funny how the instructions for lipped seals is just like, welp, don't use those two screws because they won't work. I put a 2x4 against my lipped seal and screwed it into the sill, then installed the unit onto that. I wasn't comfortable or sure whether the lips on my sill would hold the weight well. I do think there may be room for improvement - if there was some rubber insulated mounting there may be less sound transfer into the building. The outside angled support arms have rubber feet, but the cotter pins could use a rubber ring or mount. The bottom of the unit could have rubber where it mates with the support bracket. I may have myself to blame because the lipped sill probably transfers much less sound, and not much sound is going to make it through the extension arms. By using a 2x4 I provide a solid transmission path to the building.

Probably a good AC. Last year it took me a few months to install it. By the time I finished, Summer was over. Now I'm reinstalling it this Summer. Hopefully can get it up by Winter. Wish me luck.

I bought this today me and wife installed in about 45 minutes. This video helps and mine was newest version. It's got to be the coldest window unit made. I have two story home but one central unit. So to make the upstairs cool without freezing downstairs this seems to be the ticket.

Watch out installing the sash bracket! The outer screw went in without issue but when I put the inner screw in it hit the glass inside the panel and cracked it in multiple directions.

Installation was not easy, but the combo of directions+ video and some braun from my husband, and we got it done. Took a while to figure out that the screw for the tilt lock is already in & needs to be removed and then reinstalled Well worth the extra work; it's even quieter than i thought possible. You can hardly tell it's running,except the room is cooler.

Just installed mine here in this Texas heat and loving it!

Great video! Installation took almost 3 hours but it was the first time. I really like this A/C. It is so much quieter than my old one.

I didn't think it was possible for a window AC to be this quiet. I am amazed at the quality.

Great video - thank you! Perfect install over the manual. We bought two of these units: the 12,000 BTU and the 10,000 BTU. When we watched the video the first time, it took about a little over an hour. But the second time around (with the video), it took about 45 minutes. The reviewer (Esper Wyrenth) is correct. No need to add the 1/4 inch to the foam). These are amazing air conditioning units. And I love how quiet these are!

Agree with the comment below about the challenge with 24in window openings. Not enough holes for the left bracket to be centered. I actually had to drill into one of the smaller holes on the bracket itself and slide that metal clip into the new hole. Shortens the left bracket. In addition for some reason my ac unit was off center. The two tracks on the bottom of the unit are 8 inches apart but had to make thr right bracket 9 inches to the end and the left 7 inches for the ac unit to sit snug on the channels. Was more difficult than expected. Lots of tiny cracks that need to be sealed still. This probably works better with a bigger window.

Easy install. Only needed help putting the unit into the window.

I just got my 10 k btu here in Canada..that's the best air conditioner ever. Get one before they sell out !!!

I am impressed by the features and support of this product. Other companies don’t have installation videos like this. Great job!

I just finished installing mine. This video is better than the written instructions. I live in home that has double pane windows and trying to make sure I secured this properly was a must. I may make additional support though (extra piece of mind).

It's been working AMAZINGLY! and quiet!!

You definitely need the video to install as the written instructions can be a little confusing. I watched the video a couple times (and a couple other unboxing videos) before I started my install. We have a 200+ year old house so our windows are far from standard. I knew in advance I would have to add some wood under the unit for the bracket. I measured the window made the center mark and installed the bracket. Everything was spot on. However when I installed the unit, with it properly positioned, the openings to either side were different - one side I had to cut the foam to 4" and the other side was 2". I guess the storm windows were not installed to center LOL. In our case, the window doesn't close in the U, the storm window does. I don't know that I'd be able to properly install the bracket if I based it on the window instead of the storm. Other that that, very pleased with our unit.

Just received mine and was fairly easy to install. I really like the motor being on the outside which makes it quiet on the inside. One small pet peeve is there are no handholds on the box. UPS delivery driver was flipping it over and over going up the steps. One question, do you make a cover for the outdoor section?

This is my 3rd unit. Bought one last year and loved it. Costco had them on-sale and bought 2 more. Did take me 3 plus hours each to get in. I love them....fyi Im a woman and did it bt myself.

I just installed the 8,000 btu model in the other end of my house. The 12,000 btu model w/heat has been a real champ, so I've doubled down. The install is a bit lengthy and tedious, but wasn't as painful my second time around. The Wife is pleased and I'm chillin now! [edit]] oh yeah, this is my second unit purchased at Costco Direct Online. Great price, warranty, and fast delivery!

Great AC, I got a second one this year.

Very impressive video. Thank you so much for your help. This video was invaluable for my installation.

Completed installation of the 12,000 Midea today.......'Qapla!' Klingon for 'success'. Thanks for usable tutorial. Just woke-up from an afternoon nap, wow, so quiet.

The istallation is super easy. It's just that the instructions can be overcomplicated. As long as everything is screwed in in the right order, you're all set. Best AC I've ever had.

How important is it for the bracket to be exactly in the center? The outside wall on my house has protruding bricks that would require me to shift the bracket to the left by 1/2" to allow both legs to sit evenly (as in, the left extension arm will be slightly shorter than the right one).

It’s not perfect but this video is hugely helpful for install. Couldn’t make much sense of the paper instructions so the video was critical.

Doing this in the heat of the day was frustrating, but the manual and video were excellent. Took about an hour to install, I wish the step for the anti tilt bar was before bringing the window down, I asked "why did I put it down just to put it up again. Awesome product, we'll see how long it lasts.

Do you have advice for mounting the bracket in a center window? I have no surface to screw the the bracket into. Maybe a 90 degree angle bracket so I mount to the sill?

When we turned it on, it worked for about 5 minutes, then turned off and flashed "EC 07." I noticed the condenser fan wasn't spinning. I opened the compressor housing and took out a 2" by 4" piece of sticky black goo/resin/insulation that was sitting on the bottom of the compressor housing, blocking the fan from rotating. Once the black resin was removed, the A/C worked normally.

My biggest problem is that my window is large and has an interior trim that is too small to put the screws in directly, but if I try to attach the support to the window frame past the trim the arms aren't long enough to reach even extended all the way out. I'm going to have to improvise a bit. But the video did help get me started.

Unit it amazing. The bracket is a nightmare. Had to modify both of mine and add a 2x4 to the feet in order to get the correct angle. One notch adjustment would cause over/under angle- need an option in between. 2nd one I had to add shims under the bracket because the window frame lip was too high for the bracket touch the window sill. And doing all of this from floors up hanging out a window.

Excellent! Thank you! Makes the install so much easier.

Bought this thinking I could just throw it in a window like I've done with units I've had before but sadly this isn't as easy. Especially since I'm installing this on a second story

Just got mine. Installation was a problem.old house with wood and cement sills both. Had to MacGyver support for the legs. Only thing worth mentioning is the side screws for bracket, put them in and take them out before installing unit. I had to take a shorty screw driver and pliers to turn them. There is no quality control for foam pieces with lip, the lip was not on the edge. Had to bend them to get it inside of window sash. Well designed, really quiet. I use the app instead of remote. If you can find one get it. Hope it lasts as long as my 30 year old Panasonic L-shaped a/c.

I have sliding windows. Although its not meant fir it. I use insulation foam sheet and added extra security supporters to ensure its safe. Id be nice if you made u shaped ones for sliding windows too. Great idea and its great still the way im using it for this summer.

We grabbed two of the 8,000 units to put in the kids rooms. Quite a bit quieter than others I've had in the past. We choose these for the security of the window closing in the middle of the unit for safety, also wanted the WiFi to monitor them from across the house. (Haven't explored that yet) Also really like how it doesn't block the other side of the window glass. The windows in the rooms are both 52 inches, well outside the range for the included install hardware. I spent probably an hour and a half figuring out how to fabricate a mounting system using the support arms included in the box. (Well worth the time) And watching the video was helpful, even though I ignored a lot of it, some of the kit wasn't useful with my install. Once I figured the first one out, the second one went in in less than 15 minutes.

I bought one of those last summer and it was such a relief. I encountered 2 problems: 1- the supporting arms of the window bracket are too short; technically I could bring them all closer to the window, but the concrete part of the window sill blocks them. It made the whole thing a bit unstable, but since my balcony is on the other side of the window, I thought it shouldn’t be too problematic. But now I want to buy a second unit and this time there is no balcony. Are there longer arms available? 2- maybe because it wasn’t perfectly leveled (see point 1), some water was leaking from time to time. Does a perfectly leveled unit prevents that? Is there a drain ? Thanks.

Will you guys be making the extension arm a little longer in the near future ? The width of my widow is 45 inches. I am a huge fan of your U shaped AC and would love to purchase one.

The gap when the window does not close flush with the foam at the top is an issue if there is a lot of rain and high winds. Any recommendations on what can be done to securely close that gap?

I have the 12000 btu in my living room. Once the painting is done, then my window u shaped a/c goes onto the window. Your video , this video will be My guidance to install. Thanks for your time to help me install this.

Would be good to know when to use which size of type A screw

I was interested in this unit for some time , I finally decided on purchasing it to see if I can fit it in my window opening which was smaller than the minimum opening requirements. 12 " height to be specific, It took about 5 extra minutes to disassemble the window balance, but it was easy.. I really wanted to make a video but I'm not set up for that. Originally I wanted mini split until I was quoted 8k for a single zone system by multiple companies. I purchased the 8 k Midea u shaped unit for under 350 after taxes and its doing a great job cooling 400 square feet of the lower level of my ranch, I would have purchased the 10 or 12k but they were not available for pick up near me. So far the unit is great , super quiet and well thought out.

Thanks for the video ! You made it much easier for the install.

Like how quiet it is. Installed an 8000 BTU unit. Wish I could have gotten a 10000 BTU or larger but it will help supplement our under sized AC during the summer. I like that it has window locks. I really like how quiet it is. It’s so impressive compared to a normal window unit.

Make a variant of this model with two separate parts for van builders and RVs. It will be an instant hit.

Question, i am about to purchase this from costco, can it be left in the window through winter? It looks painful difficult to install and maybe as hard to take out after the season.

Great video & very helpful. Thank you!

What do you do when you only want this unit installed during summer months? Do you have to remove the four screws and bracket after each season? Will the screws still hold after several years of screwing and unscrewing into the same holes over the next several years?

Can I just pay them to come here and do it? Lol

Awesome product. Took me a while to get it installed just right, but it is better than advertised. WoW 👍

My angled support arms barely reach the wall and I have to have the main support pins at "1." Because of this, I can't get it to be level like this 3:36 and it is tilted a bit too much downward toward the outside (the level bubble is at the far left if looking at it from 3:46). I hope this is okay! My window sill has a lip in the middle and is a very standard window.

Received a reply suggesting a 1X4 PVC trim board. Good idea.

I replaced a GE window unit that had the same btu as the new Midea. The Media is cooling is way better than the old GE.

Really wish there was an extender option for windows wider than 36 inches. I have a 40 inch window and would l Iove to buy this unit.

Do you happen to supply any longer extension arms? We have wider windows than the 36 inches max that is stated here. How can we solve this?

I'm glad to have gotten mine when I did from Menard's. Now they're completely out. I do have a question though, how do you straighten the outdoor fins? The outdoor coils look neck and neck against the fins. It would be practically impossible to straighten the fins without possibly puncturing the lines and screwing over my new AC.

Excelente

do you have longer extension arms to fit a 43" window

Is there a way to buy more seal or foam I ask because I bought one for my apartment but I want to be future prof when I decide to move I don’t think the foam will come out in one piece when you decide to take it out

Hey, I just ordered this unit off Amazon and believe I received the 2020 model (It did not contain the larger foam bundle and had the old model bracket). What parts would I need to pick up from the hardware store to get on the same page?

4:20 you say to cover the holes using the foam, but then one of the first steps after putting in the AC unit is to install the open window bracket using those same holes you covered with foam...

Yall need to make installation waaaayyyy easier!!

I have just purchased this unit and will be installing this summer. I plan on installing it to the far left side of the window as I have done with traditional AC units. It appears that should not be a problem?

Should I adjust the extension arms to the width of the open space of the window, or the larger frame?

the type b screws for the open window brackets do not fit in the holes

Great updated video for installing the 2021 units. My unit was secondhand and missing user manual. This video was all I needed to get the job done. Thank you.

This was a very good, straight to the point install video. Actually did extra steps other videos don't do or show.

Bought one of these AC units but I had to return it. I only have about 4” from the bottom of the window to the roof that covers my porch and no matter how I tried I could not get the legs on the main bracket in a position that would work and not have the back end higher than the front end.

I just finished installation of our 8000btu and just have to say: wow, this is the most quiet AC for the cooling power and price I've experienced. re: the :U" design: being able to open the window while the unit was installed was less of a want than just the promised noise reduction the design provides; but the way the bracket system takes the weight of the unit actually makes installation process much less of a pain over traditionally designed window ACs. The provided foam sealing material took a bit of time to properly size out and customize to the bracket's fitting with my somewhat dated window frame; but once they were in, they sealed much better than what I've experienced with other ACs' "side skirts", plus *none* of the cut-to-fit sealing material or sealing design is permanently adhered to anything but the removeable bracket and unit. That's a really nice feature for folks like me that live in buildings with colder winters, where we're required to remove our window AC units seasonally. And as far as the noise reduction itself, literally all I can hear inside - even when it's running on its highest settings - is just ordinary fan noise. None of the rattling or gurgling *at all*. *Very* satisfied with this purchase.

Is it safe to allow a curtain to rest between the two mechanical compartments to block light? It’s only touching plastic on both sides.

Yes the installation instructions are quite wordy but I didn’t think they were that bad. My issue was that the screws were too big for the holes in the bracket. I have a flat sill and needed to use the 1” screws to stabilize. Too thick to use with the holes in the bracket. Now I have to pray I have the correct screws

Love auto check, it doesn't fit my 6 inch wall. I did not see where it tells you this on the packaging, but maybe I missed it.

It was a very easy install. I did it by myself in about 40-45min. Cooled my media room in just a few minutes. Was about 81 and now a nice cool 73.

How about windows that are bigger then 36”?

Need advice before buying online. Could I install it in an 20 inch window (door) frame? They say 22-36" But seems like the AC is less then 20" large. So I wonder if it would still be possible. Thx for your help!

Mine will not go into AP mode. Pressing the connect button only beeps, but the AC does not display "AP" and the app will not connect. There is no factory reset option and Midea customer service is no help whatsoever; they keep asking about what type of phone and Wi-Fi channel when the problem is with the device itself. Now I have a "dumb" AC. Super quiet though, plus I love the fact I can tuck the curtain behind the AC to block out all the light. You can't do that with regular ACs, unless you install light blocking panels.

The outside of my wall is round stone masonry… not sure how to install the support legs

An obvious shortcoming of these is the very soft thin aluminum fins on the outside with no protective grille. Most window AC units have either stiffer stainless steel fins or a grille.

It's quiet and you can talk on the phone whoa! Yeehaw get this unit yal! Better than a swamp cooler yo!

The unit comes with all of that window foam? And the security bracket?

I don’t understand why some people think the installation is complicated. Yes, as you would expect, it took a few hours, but I’m very happy with the results. The design of the unit is excellent, and so is the manual and feature set. Room for improvement? There always is: even if the AC is pretty quiet, there is a low-frequency vibration that’s transmitted to the wall, so it ends up being audible and a little annoying. Another one: all foam gaskets and blocks are of dubious quality/appearance (they scream “Made in China”, which is not obvious for the rest of the excellent unit). Bottom line: I would recommend this product, and I would buy it again for myself, but at the same time I think there is a little room for improvement.

During installation, the bracket feet slip against my brick exterior. Either the brackets are tight & tilt inward, or they slip & tilt well over 1/4 outward. I expect that the weight of the unit will get them to stick in place, but at that point it would be difficult to make necessary adjustments.

This was a pretty well done installation video, only a few things left out

My husband and I installed it in an hour. The anti-tip brackets prevented it from sealing all the way on our window and they do not provide enough foam.