I'm from the states and I'm having the same exact problem with my Milwaukee brushless half inch impact one day it was fine the next day went to pick it up did exactly what yours done then I'll let it sit in the sunlight and went and bought a new one came home and it started working and then it quit working again so hopefully Milwaukee will step up and fix this problem thanks mate for sharing everything

I have the same model 2863-20 but have yet to experience any problem yet..... Thanks for the 1st video to mention this. Now i know to look out for this issue.

Hi I'm a mechanic from Chorley in Lancashire. Only nine miles from Preston where you bought your impact gun from. I've got the same gun as yours only mines not the one key. All of my colleagues have the same and one key ones no issues at all. I used to have the snap on old nicad gun and for the last few years I've had the 20v Ingersol rand gun. Fantastic bit of kit love it. Nothing wrong with it but the batteries are getting tired. The batteries are around £185.00 each. So I decided to go Milwaukee. I bought mine from powertoolmate on line. I paid £300.00 for the full kit with 2 batteries. I watched your first video. Brilliant by the way. Then took the plunge and bought it. Now then. Here we go. More or less from day 4 ish I noticed the gun would bog down. It would be on a fastener trigger fully depressed go click click click then spring into life and get the job done. It's still the same about 3 weeks in. It doesn't do it all the time and to be fair not very often but it still does it. Definitely a fault and it's only going to get worse. I stumbled across a 2 minute ish video from an American truck fitter demoing the exact fault as mine and saying it's the second gun to do this. My one is clearly on borrowed time and will most certainly be going back in the future. It seems there's a faulty batch out there.

I’ve got the same impact gun had the trigger changed after 2 years and 11 months of use! But the problem started again only after 6 months of repairing it! Not happy no warranty on the parts replaced! Milwaukee sort your product out!!!

I know it’s been years since u posted this video, but my 2861 mid torque did the same thing. Of course I’ve had it for several years now with NO issues. Left it in my truck for about… a month at least, with a fully charged battery and this started. Gonna attempt to swap the trigger out myself since the warranty is definitely expired!!🤦‍♂️ I own A LOT of Milwaukee tools and other than some cheaper chucks in some of the older drills not holding bits tight enough, I’ve never had any kind of issues!! This sucks, but I’d have to say I’m still a Milwaukee fan!!🤷‍♂️🤷‍♂️

In the states, I have the exact same problem with mine now. Found your video trying to resolve it before going the hassles

I have two of them the older 2763 for many years and the new 2767 and work them hard on semi trucks and niether have failed me yet

I have Milwaukee batteries but the cost of a bare unit high torque is £240 and the mid torque is about the same, so I went with the DeWalt mainly based on the fact that you can find the bare units for £140, it takes away the rigmorol of taking off the wheel nuts it's beast too.

Had exactly the same problem with my Milwaukee high torque impact wrench worked great for 4 months then shit itself so I decided to go makita... Couldn't be happier with my makita impact haven't had problems have been using it hard for 2 years...

I bought week ago 2767 model and have no issues whit it. no matter what but every brand have some monday units. I'm not brand loyal but have to say that i'm impressed whit this tool

Milwaukee Warning. It all started when I thought I would treat myself and brought a brushed combo kit £199, got it home to find ou, it had core balance issues on both the impact driver and drill, so upgraded to the brushless versions, it took three more different combo kit boxes to find a combination that was good. Then had to take them back, as price dropped by £50. in all I have managed buy 8 different combo kits sets of the same equipment to find the right products that are not damaged at the right price. All I can say excellent customer service from SF, not sure if I have the confidence in the Brand yet. Milwaukee Tools beware, I have never used any other brands, so this is not a dig, it is honest from a newbe.. just wanted to let you all know as I cannot find any negative comments about these products.

Mine is going out now as well. I shake it around and / or smack it and it will sometimes work, other times it just won’t. Depends on the day.

Mines 3/4 weeks old and it's faulty. Doesn't sound as meaty as others in the workshop. And refuses to budge wheel bolts sometime. I grab a colleague's one and it bangs them right off. I'll have to go through the warranty process.

You'll probably never have another problem with it. I've been using Milwaukee for years and had my first problem with my BRAND NEW 1,500ft-lbs torque ONE-KEY impact. Apparently they got a hold of bad trigger processors (chips) and know to just change is straight away. If there's any other weak parts, they'll change that as well and probably not out that on your paper. I've spent thousands on this brand because I've never seen anything else outperform Milwaukee. I've torn out quite a few gearboxes on my DeWalt drills, whereas Milwaukee drill broke my wrist first, gearbox was fine. Only reason I'm here is because it looks as if you have the exact impact as mine and I didn't know what to do, mostly because I have probably about 25-35 Milwaukee products for many years and FINALLY encountered a problem. I was blown away. I've never witnessed one of their products fail. Especially one that didn't make it an hour.

Got a m18 impact driver to replace my Makita impact driver, that still works great after 5 years of hard use, today the Milwaukee failed within 2 months. Will be going back to Makita.

Bought 1 not long ago took a couple of wheel of a vehicle and stutters on start up and sometimes stops and it's the new brushless

This bad boy cost $280 with no battery tool only. Mine is 2763 model it finally took the arrow to the second knee. I think it’s worth it after 5 years of heavily use it’s time for a new one boss said no problem 😉

Every FUEL repair I have encountered was because of improper wire placement during manufacture. They sometime trap the ribbon or thin wires between the case resulting in open circuit after some use, other than that they are as good or better than Makitas on reliability. Their motors and gears are bullet proof.

I have a 1 year old Milwaukee M12 impact driver. Today it became very light duty. Motor seems fine but the torque setting seems to have gone very low all by itself!

had mine for 8 years never failed

I have one just like yours and mine has worked fine until a few days ago and it won’t do anything but the light flashes three times and still nothing it is about five years old but has been kept in my shop cabinet and it has never been dropped or anything it just did this all of a sudden now it won’t work at all.

My one just packed up. It’s glitched up never have I had that before. It’s soo annoying cause I love this tool

My 2863-20 has been going strong for years with daily automotive shop use

My m18 1/2 impact is 2014 I think I use it all the time never failed me

They have a 5 year warranty, takes 5 minutes to make an account online to print off a free shipping label. Easiest tool warranty I’ve ever had to deal with. They either fix urs or send a new one in a week. My 1/2 fuel impact just broke after almost 7 years and it gets used 5 days a week.

I recently got one of the model you have and I’m having the same problem.

All the numbers on mine are lit up, it’s fast still but it doesn’t change gear and after two minutes of use it shuts off. I have to take off the battery to reuse

We bought a Milwaukee brushless hammer drill model M18-CHP-0 dead in 4 days after drilling into cinder block , no refund from Total Tools .No more Milwaukee tools ever again.

I just found out i'm having the same issue . brand new only used twice , very dissapointed with this product.

I had a brand new Generation 3 drill from Milwaukee and the trigger was faulty so I returned it straight away, I have loads of Milwaukee M18 tools and I have never had any problems with them except the 3rd gen drill as I said. I also have M12 tools and never had any problems.

Same thing happened to my 1/2 impact. It was my first Milwaukee purchase and it really damaged my overall opinion of Milwaukee.

I've had this problem with the 18th fuel. Jigsaw, circular saw, 2 impacts and combi drill. All mine were over a year old. Not sure if it's the trigger or something else. But they're stored away in my garage

Mines doing the same exact thing really disappointed in In Milwaukee

Purchased a Milwaukee m18 compact impact gun £200 new design, had it 6 weeks now it will only work to tighten up , won’t undo , I guess trigger issues, sending away Monday morning, all my tools are Milwaukee, never had an issue, this though made in china !!!!

Damn thing sounded like a two stroke LOL

My mate just got one switch problem cant changed settings on bottom little battery changed it still same some times switch dont work its shit makita every time

I've had mine a few months and it seems I've got the same problem... Thing is it was a gift and I don't have reciept?

I have the sam problem on my brushless

hi there i have the smaller one had a issue but they did the same changed all components inside like brand new now

I have one 13 months old only used about 5 times faulty.contacted milwaukee apparantly I didn't register the extended warranty correctly. my problem is when I press trigger the light comes on but nothing happens.Then it can work for few seconds .Then back to not working. Badicly a £400 paper wieght atm. Rubbish product and customer services a joke .

Interesting video my friend. I am surprised, but also not surprised. I had already left Milwaukee Electric tools, back in 1993 when I believe everything was all American made. I was not present when Milwaukee was bought over by Ryobi, a China company in 2002. I still have one buddy who still works for Milwaukee but under the assumed company. He is a repairman and a darn great one. The repair station we worked in was located in Woodside Queens, NY and closed, employees bought out and the new merger moved the station to another location in queens. I've only viewed one other video on here, regarding the trigger on the 2767-20. Apparently these tools continue to retain the good workmanship and abilities. Unfortunately, the smaller electrical parts like trigger switches may be coming from over seas. Also unfortunate is a fairly new unfamiliar tool mechanic may not have the skills required to repair a tool when more than just a switch is the problem. In warranty cases, lets take your gun, the whole tool is replaced with the exception of the right housing cover, which has the tools information. This would get the tool quicker back to the consumer. The unfortunate issue here is, one only has 3yrs to get good service on job and warranty. After that it will be coming out of thy pocket. I personally have been thinking of buying one, the 2663-20 for $99.95. Then there's the batt and chargr to get. Of course I wouldn't be using it often. To do my struts, an occasional brake job or flat tire. The best one I think is the 2767-20. It has monstrous power, software UI, and will last. Cherio..

Mine is doing the same thing

This is sadly how most tech is "repaired" regardless if its a power tool, computer or car. The technician will just diagnose the problem for data, then replace all components instead of repairing just the broken bit as per manufacturers instructions. Its fine when its under warranty, but makes for some unecessarily expensive "repairs" when its out of your own pocket.

Just bought onen and didnt work right out the box. Same exact issue!

Mine does nothing when I pull the trigger. If I rotate the anvil with a wrench it will start to move if I keep pulling the trigger over and over. Mine has very little use and because I purchased it NEW on Ebay they won't do anything!!! This is my first and last Millwaukee product. 5 years warranty only if it is purchased in a store. A BAD PRODUCT IS A BAD PRODUCT!!! JUNK IS JUNK!!!! Lesson learned, buy a better product not a Milwaukee!!!!!!!!

Does the trigger click when its fully depressed?

It is a little bit of a pain to set it up online, but once you make an account with them it’s a lot easier to make a warranty claim in the future. But a little tip that I do is anytime I buy a new tool, I take a picture of the ser.# then I log it into my phone under tools. You can also take a picture of the receipt or even both. I prefer the ser.# because above it has the name of the tool. That way in the future if you loose your receipt or the ser.# is worn off you will have it your phone. As far as Makita that’s all I use to buy until they started making a lot of their tools in China as well. Makita’s older tools were all made in Japan. But even though some are made in China the only problems I had was with the 18V brushless circular saw the single battery one gave me a lot of issues, it would just cut out and not do anything when engaging the the trigger and the only other tool was their top of the line 18 V hammer/ drill driver similar issues. I think every company has its bugs & issues, for me it’s just how it is with these new high tech tools.

I dont know what everyone is having issues with. I've been using the same 1/2" nut smacked for 5 years. Just died the other day. My 3/8" on the other hand I have had issues with it.

That's why have makita no probs at all in years

Hi again. Check out Milwaukee 2767 hesitation thoughts from Arnold Elliot. It's only 30 second vid and it's exactly what mine is doing.

“Because it’s 3 weeks old, you have to get in touch with the manufacturer” ? Errr NO you don’t.. they are in breach of the Consumer Rights Act. Up to 30 days the retailer should give you a replacement or a refund. 30days to 6 months you must give them The Retailer an opportunity to put it right before you can claim a full refund, over 6 months you must give them The Retailer an opportunity to put it right before claiming a partial refund and the burden is on you to prove it’s faulty. Fobbing you off to the mfr is just wrong.

Do i still have warranty if i bought it from private seller

Had my gun 2 months used it once 2nd time it stopped working

You shouldn't have to repair anything. I needed my gun today and time is money always.

I just had the same thing happen to my Milwaukee M18 Fuel 1/2" Impact driver, but I've had my about a year and half and died right in the middle of job.....crap.

I went through THREE of these all defective right out of the box. Ridiculous and horrible quality control

A "bawl" ache 😂

Better off with a new Makita dtw700 beast impact wrench thier about 250 quid tho

Advice from a carpenter with over 31 years experience: Do not buy Milwaukee!!! Huws Gray's, a massive builders merchants here in UK will no longer stock or sell Milwaukee because they are extremely unreliable tools. You have been warned!!!!

Bought one earlier. I hope it doesn't do that to me ;-;

Not sure, but you could be having the same issue I was having on my impact (different model but others have commented that they were having the same issues with fuel tools). I found the issue and put it in a video here on how to fix it kzfaq.info/get/bejne/a7V-hdWG0dDXg30.html

Use a real Milwaukee battery

American dream, over priced, overrated. M18 fuel 1'impact ', 3 years - 3 times battery changed under warranty, electronics once. 3 months after warranty -one battery gone, another month and electronics gone, mosfet do not last I Hear - 250usd for set of electronics, battery hb8 200usd labour 100usd, do your math -Beyond economical repair. Gun was used on average 40min per week if no less. If you buy it -do not use it - may last longer. Battery comes loose after few hours of run, free play grows with every impact - locking system designed by idiot, heavy battery on the bottom far away from impact source only increasing wearing force but battery literally not secured at all - invest in cable ties, fat ones. On the bright side -square 1” drive shows no sign of wear. I am going to chop it of and make my self fancy expensive cube, wasted so much for this crap- couple more for machinist makes no difference. Be warn - do your homework before you believe in American dream😊

So don’t buy this than ?!!

Should of bought makita

get the makita, much more reliable