Misinformed Angry Customer says "You're not a very nice person!"

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Safford Delivery and Transportation Services

2 жыл бұрын

Good morning everyone! Today the Trainee and I had a flooring order that was to be delivered and the customer was under the impression that we were going to put the order in the garage. We called the customer prior to leaving the shipper and confirmed with the delivery staff at the shipper and the manager that it was a curbside delivery and that because of recent spikes in unprecedented events that we would not be entering any dwellings. needless to say the customer was not happy when he offered us 50 bucks to put the merchandise inside his house and we declined and he was not happy when we told him that we weren't going to do an in garage delivery.
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Пікірлер: 1 700

@ducknorris233 2 жыл бұрын

That he immediately offered you $50 to put it in the garage means he knew that was a extra.

@ericaschaidt8588 2 жыл бұрын

I believe he was offering th $50 to have him put the stuff in the HOUSE. Once that was shot down he *expected* the materials to be put in the garage.

@ducknorris233 2 жыл бұрын

@@ericaschaidt8588 good catch, I guess my brain couldn’t even contemplate any amount of money to put it inside the house.

@dexterdouglas 2 жыл бұрын

@@ericaschaidt8588 that makes it worse haha! Thanks for pointing that out mate!

@jegr3398 2 жыл бұрын

$50 chump change.

@ducknorris233 2 жыл бұрын

@@jegr3398 you called?

@waltdisnenycopyright8048 2 жыл бұрын

They can move it themselves in ten minutes and burn off a few pounds in the process lol, well done mate

@ryanwaltos2206 2 жыл бұрын

A $5 tarp from Horrible Freight would be a less-labor solution for tubby

@waltdisnenycopyright8048 2 жыл бұрын

@@ryanwaltos2206 or even £5.00 over here in the uk 🇬🇧. It's obvious who ate all the pork pies lol

@koda4398 2 жыл бұрын

Ryan Waltos Don’t be that rude, he’d probably whoop you.

@ryanwaltos2206 2 жыл бұрын

@@koda4398 gotta catch me first

@twatmunro9563 2 жыл бұрын

@@ryanwaltos2206 Tubby not catchin' anything but Covid.

@mrs.g4568 2 жыл бұрын

My husband and I put a complete deck of composite in our garage. No problem getting wet, more worried about theft. It was 90 degrees outside. We offered the driver's drinks and snacks Because we asked nicely, they brought it as close as possible, to our garage and positioned it for easy access. It's all about how you treat your delivery folk. I drove a semi so trust, they know what they're doing and talking about in their videos.

@xx5zi 2 жыл бұрын

I did this same job in 1999 here in WA state, and it's not surprising to see that a few customers all across the country have this sense of entitlement when it comes to service. I once had an afternoon delivery of 5 full wraps of sheetrock, and when I got to the jobsite about an hour before quitting time, the customer says he wants it all placed inside the house. Not inside the garage (which wouldn't be happening anyway)- no, he expects it to be delivered to the rooms they will go in, including the 2nd floor. I compromised and put the stacks right in front of the house, even though the ground was almost too soft for me to maneuver the Spider forklift. The customer was livid, but I explained to him that he's lucky that I'm placing them next to his front door, and not 400 ft away at the street, and that he either accepts the delivery on my terms (and very quickly, because I was very close to running out of legal duty hours), or it all was going back to the store. I was employed by Ryder Integrated Logistics then, and not by the retailer, and on jobs like these, the retailer would never stand behind the driver and his decisions.

@johnm840 2 жыл бұрын

He knew already, why he offered $50 up front.

@elledaniels3176 2 жыл бұрын

100 bucks says the salesman told him to do it.

@sodeepopkid6855 2 жыл бұрын

I'd have collected the extra 50.

@wizard3z868 2 жыл бұрын

@@sodeepopkid6855 and gotten sued for 10k for a mark on driveway or scuff mark on garage floor 🤔

@1sick88lx1 2 жыл бұрын

@@wizard3z868 BOOM!!!

@RabbleInArms 2 жыл бұрын

No man, the 50 was to carry it inside the HOUSE. Like into the room where it's going. He thought he would get the garage delivery for free.

@trooperandcooperale3057 2 жыл бұрын

Those guys sounded like the type that would take photos of your tire tracks on their driveway, and try and sue you.

@wowzers6178 2 жыл бұрын

Oh man, I just watched his previous video where a Karen filed a complaint about tire tracks on her driveway. 😅 He got her back tho Edit: It was quite satisfying

@michaelwiseman4339 29 күн бұрын

Yup Yup! Just what I said about his driveway since he couldn't intimidate u into garage delivery!

@pam.g.56 2 жыл бұрын

I appreciate how calmly you inform the customer what your job is, and what it isn't.

@Dagrizzb 2 жыл бұрын

When I had delivered furniture, a famous line was, "oh come on, It's just up the stairs" I always felt the best response was, "It's just about 200 pounds, you shouldn't have much trouble."

@YoDzOnHalo Жыл бұрын

Yup. I worked for la z boy and heard that every single day. And it would be for Furniture we are not even delivering. Like they would want a couch in another room moved upstairs. When the new one is going in a complete different room than the one they want us to move

@upnorthj Жыл бұрын

Same here, i don’t mind if they offer to pay us on the side because they save a lil $ and we make a lil $ or if it’s an elderly person I’ll help them. But when it’s a fully able man that didn’t pay for setup or won’t pay us on the side to set it up, we’re not doing it.

@Dagrizzb Жыл бұрын

@@upnorthj "Folks who pay to have their furniture delivered are either too old, too rich, or too lazy." This was our mantra.

@techmonk3y Жыл бұрын

@@Dagrizzb or new to town and don’t have friends to have help.

@Dagrizzb Жыл бұрын

@@techmonk3y true. If they paid to have it delivered, and didn't mention stairs, they understand to pay extra for extra. It's fair.

@gi6449 2 жыл бұрын

As his kids are standing there. Man make the kids put it in the garage instead of playing video games 🤣 at least you were nice enough to bring it up to the garage 👊🏻

@jamescummings7246 2 жыл бұрын

I was thinking the same thing there was three people there .

@warrwarrwarrwarr 2 жыл бұрын

Not to be an asshole but look at the father… Would anyone consider a fat lazy complainer with no common sense or rationality to be a role model for kids? My parents would have said ty for delivery and either had a tarp ready to cover the material or had us kids lugging that stuff inside.

@trosper4676 2 жыл бұрын

so lets say the old man just had back surgery and the kids standing around wasnt his kids and just some lazy kids being noisy and left soon as the camera was turned off because thats all they was interested in......and if you dont wanna take it in the garage cool but laugh about it after you apologize is fuck shit dont kno one know what the old man been threw

@keithqueen3554 2 жыл бұрын

Wow you lost out on a 50 to carry that all inside.🤣😂

@alistairlewis2461 2 жыл бұрын

@@trosper4676 Very true Justin.

@lavictoire1960 2 жыл бұрын

This disconnect has to be corrected. The store promises whatever the customer wants to make the sale. Then the reality makes for conflict with the driver.

@scottf6604 2 жыл бұрын

L. spot on!

@Vicus_of_Utrecht 2 жыл бұрын

I hate salesmen

@angryeltrucker6326 2 жыл бұрын

I feel like he gets more of an attitude from customers because of the way he responds to them also

@JOMAR3 2 жыл бұрын

@@Vicus_of_Utrecht They would sell their own mother to make a buck

@CaptRich-bi3gp 2 жыл бұрын

I've seen cases when I was in delivery where the customer will say anything to either get their way or something for free, or both.

@MrVolksbeetle 2 жыл бұрын

I love how folks think that cursing at someone will change a predetermined outcome. Seriously, how screwed up is your mind for you to think treating another human like trash is how you get your way?

@Jonathanskits 2 жыл бұрын

That’s Karen do you.

@B3ARCAT Жыл бұрын

Furthermore, any chance you have of persuading the delivery man to go above and beyond is NOT by being an asshole. Beer bottle diplomacy would be the way to go if you’re to accomplish anything haha. Idiots abound.

@RetroBleck Жыл бұрын

Politicians do it all the time

@darkwood777 10 ай бұрын

People have the illusion that they can demand immediate responses and actions because they see it happen in the movies and television. They have a difficult time grasping reality. They also choose the cheapest option that they think will satisfy them, which is why they choose curb-side delivery instead of hiring a crew for inside delivery.

@sockmonkey5266 10 ай бұрын

@@B3ARCATwrong

@Dexster916 2 жыл бұрын

I've worked in customer service most of my life, you're probably the most patient person I have ever seen in my life... Bravo man. love your content!

@Locutus 2 жыл бұрын

These shops should make people sign a disclaimer saying that they understand it's a kerbside delivery, and what that means. This would eliminate 99% of grievances.

@mysterybuyer3738 2 жыл бұрын

But hardly anyone can read these days.

@kendraplayzrobloxgamer8413 2 жыл бұрын

They do. If you look up anything online and it states curbside delivery. If you buy an item that is curbside delivery and before you complete the cart checkout online it brings you to the page of the rules and regulations on curbside delivery and you have to agree to their terms. It’s a signed agreement for the curbside delivery.

@mattneil1449 2 жыл бұрын

@@mysterybuyer3738 right? Let alone spell.

@Lilmickcrocodiledundee0001 2 жыл бұрын

Yeah a lot of these shops forget to mention that to the customers cuz they just want it up and out of there and a sale for them some places do but others promise you everything and then the truck driver gets there and it's nothing you agreed to so mostly falls on the shop's you're getting stuff from like Menards, Home Depot, Lowe's. Yeah there should be better communication

@63076topher 2 жыл бұрын

@@Lilmickcrocodiledundee0001 Not homedeot says it right there in black and white.

@superfred6063 2 жыл бұрын

There are four of them standing there and it's one little pallet. Even if dude couldn't lift it for some reason the other three could unload that pallet in 5 minutes... I like the way you handled that - get in, get your picture and get out. You took enough time to explain but didn't waste your time listening to them bitch. Good job guys!!!

@armondhammer9 2 жыл бұрын

nah he puffed his chest out. he likes arguing with people. he wasted more time arguing and talking shit that the delivery took.

@whitedaisylovely5034 2 жыл бұрын

Yes and that pallet could be broken down that is what I do when things come in a large box and too heavy for me. I break it down and carry in smaller loads,where are peoples sense with the three or four of them they could handle it pretty fast.

@AmusedChild 2 жыл бұрын

@@armondhammer9 He kind of couldn't help puffing his Pumpkin Spice moobs out, if you ask me. The state of so many American men today (and women) is sad.

@emeraldphotography7363 Жыл бұрын

All they need are two movers dolly if they are too weak to haul it. Just slide it on there. I remember my dad bought three pallets of bricks for our backyard remodel. The pallets were in front of the house and I had to haul all of it 100 feet to our backyard. I used a wheel barrow. I was only 11!

@auxcord0 Жыл бұрын

@@armondhammer9 Who cares?

@cuteface88 2 жыл бұрын

I would have left it at the very end of his driveway and then laughed as I walked back to my truck. You're actually a very nice person, contrary to what the customer said lmao.

@panama2468 2 жыл бұрын

7:50 Love that worker solidarity, first bump and laugh. Great video

@MsJWheels 2 жыл бұрын

What an entitled prick! In front of his kids too! Not exactly the best example of how to interact with others. You kept your cool and maintained your professionalism. Always a pleasure.

@SaffordDelivery 2 жыл бұрын

You so much for the support

@cdub 2 жыл бұрын

I totally get where the customers are coming from, "initially." Some of these stores go out of their way to avoid making it clear that the delivery is third party, and they'll promise whatever you ask, just to make a sale, or they'll say something like, "Yeah, that's no problem at all, just remind our driver when he gets there." So the customer ends up thinking they've got an understanding, and that you're just an a-hole employee of the store in question... unless/until you spell it out for them. At that point a normal person would be pissed at their sales person, but yeah, some of them do direct it unfairly toward the driver. Let's be honest though... you love it. ;)

@elledaniels3176 2 жыл бұрын

yes, he wouldn't have a youtube channel with headlines lines like nice delivery guy helps people everyday.

@ducknorris233 2 жыл бұрын

Plus as you can see from these videos sometimes the drivers can/will accommodate them by going above and beyond what was put in writing and other times they won’t/can’t.

@armandhammer9617 2 жыл бұрын

That's why you should buy from your local lumber stores. Screw the corporations.

@ericpl7227 2 жыл бұрын

Yeah, I love how it's never the fat lazy slugs' fault!

@deanamends1278 2 жыл бұрын

Just put it in the garage it's a piece of piss he on a fork Lift truck

@legionactual9281 2 жыл бұрын

dude you are being very professional and calm. Well done. Its hard to deal with people like that!

@KennethCarper77 2 жыл бұрын

I love your videos man! You’re such a wholesome person to watch, respectable, and a hard worker! I appreciate the grind!

@dougwalk8034 2 жыл бұрын

Been there, done that, I don't know how many times I have "been reported to my supervisor", after awhile I just ignored them, then I found out that the sales people were the ones making ridiculous promises !!!

@xx5zi 2 жыл бұрын

And they will, right? Anything to make the sale. It's why commissioned sales are just wrong.

@gorillaau 2 жыл бұрын

@@xx5zi I prefer the term compromised sales. You are going to be compromising on your ethics and morals in order to make the sale.

@sg7392 2 жыл бұрын

Once they started mouthing off I wouldn't even have gone up the drive. The forklift was too high to fit under that door anyway. Stay safe and well man. Cheers from Aus.

@jessegandy7361 Жыл бұрын

People need to understand that the delivery driver is 3rd party and not employed by the retailer.

@dadjoy2609 2 жыл бұрын

I’m really impressed with the way you keep your cool and stay polite, I don’t think I could !!! 💕

@mdc503 2 жыл бұрын

I used to work with the public and I had a saying for the new guys. “Turn it on when you are customer facing and turn it off when you are not.” You are pleasant, you don’t raise your voice, you state only the facts, you offer “helpful” suggestions, you are “turning it on” in an awesome manner. When you “turn it off” you even explain the why and express the true feelings us viewers are thinking…to a limited degree.

@SaffordDelivery 2 жыл бұрын

Yes☝️

@glennwardell5130 2 жыл бұрын

What's fun is renting a pallet jack in anticipation of the delivery and the tile is on some third world pallet that the jack won't work with.

@rodneymiller5926 16 күн бұрын

So you have the lift driver allow you to put down crosses. No problemo

@jimwilliams3517 2 жыл бұрын

Working as an electrician most of my life, I can say without hesitation, You, sir, are one of the Nicest deliverers I've ever come in contact with. (if you count watching you on many videos delivering, I do).

@HACKslash11693 Жыл бұрын

I love that you added to angry troll face for the bug @ 6:34! lmao

@SportfanisCOD 2 жыл бұрын

I am a overnight stocker for lumber dept. watching your videos are spectacular! Great content!

@setexasmovingservices6866 2 жыл бұрын

Coming from the household goods moving industry this is par for the course especially when you’re a 3rd party service. I’m willing to bet no one in actuality had promised them anything beyond curbside delivery especially when he initially offered you 50 bucks dead give away. We deal with ppl like these all the time I need to get a body camera as well to record these customers.

@keithbuckenmeyer8659 2 жыл бұрын

It is a necessity nowadays. Always CYA!

@crzy11000 2 жыл бұрын

He offered $50 to put it in the house. Seems like a reasonable offer to a "Delivery Co." He also could drop it at the garage door and then pushed it in the garage with the tips of the forks. Why were 2 workers sent if they are just going to drop it at the curb.?

@xx5zi 2 жыл бұрын

@@crzy11000 2 workers are handy on some materials deliveries, to "spot" for traffic in the street, etc. We also don't see what previous deliveries they had prior to this. And no, "shoving" materials into a covered structure like this invites a damage claim by the customer onto the driver. I won't say we absolutely wouldn't do it, because each delivery is unique, but the delivery crew is always better off to stick to the policy.

@twatmunro9563 2 жыл бұрын

@@crzy11000 -- The clue is in the description beneath the video. The section that starts "My trainee and I..."

@robreesor5011 2 жыл бұрын

Yep he offered $50 for the delivery to be taken into the house then said ok then put it in the garage...the delivery is also covered with plastic from what I could see so even if it rained before that chubby dude and his kids and wife could put it all inside the garage it likely would have been fine.

@eve438 2 жыл бұрын

You're funny! Giving them cartoon faces!! Hilarious!!!😂🤣

@91Grunta 2 жыл бұрын

You are worth every cent there driver, keeping your cool, awesome, I hope the stores you deliver for really appreciate what you have to deal with.

@MrGbutter 2 жыл бұрын

You take pleasure in telling the customer NO.

@jasew9718 2 жыл бұрын

Is always a pleasure when the customers in the wrong 😆

@69nites Жыл бұрын

It's the joy of being in a position that the person you're delivering to isn't your customer. The home Depot is his customer. They paid him to deliver curbside.

@4FuckingKids 18 күн бұрын

Know your limits

@dalemiller5893 16 күн бұрын

What was in the delivery being such a large pallet 😅😅

@raterus 2 жыл бұрын

"Karen" here knew what he was getting into since he offered $50, then throws a panty fit when it doesn't go his way. Like really, that's 5 minutes to move that indoors manually.

@Jonathanskits 2 жыл бұрын

He’s behaving like a huge baby. I know 7 year olds that acted way better. This crap with the entitled is just sorry.

@AstrixCloud Жыл бұрын

You two cracking up back in the truck had me laughing with yahs! Hahah

@glennwatson3313 10 ай бұрын

Why pay the guy $50 when you have a teen age son who can do it for free?

@JOMAR3 2 жыл бұрын

No reason for those peoples bs. They know full well what the story is or he would NOT have offered 50 bucks right out the gate.

@sebastiaandehaan6293 2 жыл бұрын

The next time...... pick it up en move it to curb side 💪👍

@Jonathanskits 2 жыл бұрын

He’s afraid his milkshakes might not bring the neighborhood boys straight to the yard. Or if he picks it up, he’ll lactate.

@stefanjackson4378 2 жыл бұрын

I completely respect that you only do what's necessary. Not taking a risk on damaging people's property is so worth it.

@billpybus 2 жыл бұрын

You handled those customers well and got their delivery as close to the garage as possible. with a little work on their side, they could get their product inside their garage.

@frank4532 2 жыл бұрын

You just cant make everyone happy Thanks for sharing Mike 👍

@SaffordDelivery 2 жыл бұрын

Thanks for watching Frank

@JP-ou8yb 2 жыл бұрын

First your bundle was wider than the garage and your fork lift was higher than the door get real people there are three of them move it manually.

@iCANT_BELIEVE_YOU_SAID_THAT 2 жыл бұрын

"I'll give you $50 for you to break policy and get in trouble at your well paying job." Is this for real? His concern about rain he can put a freaking tarp on his crap and problem solved. Some people are just too thick to think.

@somethingepic777 Жыл бұрын

It looks like its already wrapped/tarped

@bloodborn8287 2 жыл бұрын

Some people just refuse to understand. Great patience you have, well done.

@fatboysammich4582 2 жыл бұрын

Excellent delivery as always! Loving the content you put out there. It amazes me how lazy people can be, it’s a bundle of flooring that they would have to move 10 feet! 😂 big deal

@jackconnolly2665 2 жыл бұрын

Be honest. You like antagonizing these folks, don't you? LOL

@ItsMotoMatt Жыл бұрын

I love how you handle these clowns. Well done! Be safe out there.

@terryrussel3369 2 жыл бұрын

Just SLIDE IT RIGHT IN . . . That's HI-Larious. Patience is a Virtue and you men have it in abundance. God Bless and Keep You and your Loved Ones Safe. Happy Holiday's !

@BobHunt22 2 жыл бұрын

The mood swings, love it man. Good Luck

@TheHobbyShopFilms 2 жыл бұрын

lazy customer, wants you to install it also, probably :-)

@horacecomegna335 9 күн бұрын

Damn, those faces you put over their heads are f’n hilarious! 😂😂 😂

@glenmann62 2 жыл бұрын

These videos are freakin great ! The reaction you get when you tell them it,s going to the curb is priceless! Your the Brown Baggin Curb dumpin King of delivery men ! Love the videos!

@roadmonitoroz 2 жыл бұрын

You're not very nice :D But seriously, I'd be concerned about hitting the garage in a forklift as well. I've only ever driven a forklift in a warehouse. One little rock of the forklift getting close can be the difference in hitting or not. I remember some lady going "You're very aggressive aren't you !" because I asked her a simple question again when she was waffling on about everything but the answer. You can't please everyone. Another time I had what you would consider kerbside delivery and the customer wanted me to carry her stuff up (by hand) to her house (not heavy but quite inconvenient and with no payment for the additional work). I declined. She kicked up a fuss. I remained polite. She continued to be annoying. I left. Delivery complete. On the other hand, if she would have paid me to carry it I would have as now I'm being paid for my time.

@livinctry 2 жыл бұрын

I’d say he could stand the exercise and do it himself. Two birds. One stone

@wanderingfido Жыл бұрын

These videos are hilarious. Pure comedy gold. Keep 'em coming good sir. 😁🤭

@thebancfamily8645 2 жыл бұрын

Haha love the added angry faces

@Peter07Pal 2 жыл бұрын

I worked at home depot years ago, explaining curb side delivery to these smooth brains is the greatest. I do not miss it one bit

@SaffordDelivery 2 жыл бұрын

😂😂😂😂🤦‍♂️🤦‍♂️

@williamlanphar630 2 жыл бұрын

I have to say, I'd take great pleasure in telling these demanding people no.

@joshbjerksett2821 Жыл бұрын

it makes you wonder how these types of homeowners even survive.

@leurqsterleurqster5229 2 жыл бұрын

You are so patient. I must learn that !

@ypaulbrown 2 жыл бұрын

good morning that guy sure is a clown.......

@charlieshwan5574 2 жыл бұрын

5:46 after being swore at I would have picked it back up and left it kerbside.

@mattneil1449 2 жыл бұрын

Curb even lol

@charlieshwan5574 2 жыл бұрын

@@mattneil1449 I’m in the UK so Kerb it is 😁

@mattneil1449 2 жыл бұрын

Oh I see

@dkidder1367 Жыл бұрын

They try to make you feel bad. I like how fast you turned down that 50 bucks. That wouldn't be anything if you got sued.

@SaffordDelivery Жыл бұрын

Exactly

@tonymusolino2369 2 жыл бұрын

You handled that professionally. If he insulted me like he did you, I would’ve dropped it right at the start of his driveway by the curb.

@user-yr4no2fx3c 2 жыл бұрын

You see all those people standing around, all they have to do is break down the load and move it 5 feet. Crybaby’s 👏🏼

@markhusseymh1 2 жыл бұрын

It's really easy to move inside himself especially if kids helped him

@kepler186f4 Жыл бұрын

You guys are not only gentlemen with a great sense of humour, you are also A1 diplomats!!

@scottboomshakalaka9593 2 жыл бұрын

Do those trailers come with a proprietary forklift that only go on a certain brand trailer or are those like universal?

@SaffordDelivery 2 жыл бұрын

They actually make two different kinds of forklifts that we know of One is the one that we used called the Moffett And the other is a piggyback which has a little bit of a different setup but basically the same thing.

@Bianca771 2 жыл бұрын

Omg the angry face drawing on their faces is hilarious 😂😂

@SaffordDelivery 2 жыл бұрын

🤫😂😂

@whitebass16 Жыл бұрын

As soon as he tried to offer you $50, I knew there was gonna be a problem. People really think your gonna take on responsibility if you do damage when you werent supp6tp do something

@wjhjr1415 Жыл бұрын

You aren't a very nice person. Translation: you won't do my work.🤣

@patriotunion7211 Жыл бұрын

The calmer you stay, the angrier they get, superb.

@callmetheavgeek 2 жыл бұрын

Nice video man keep up the grind I'm sorry u have to deal with wack people like himself

@elledaniels3176 2 жыл бұрын

He wouldn't have a good video if he wasn't an a$$ to them.

@zachgalante3577 2 жыл бұрын

To me he seems to have a little bit of an attitude.

@63076topher 2 жыл бұрын

@@zachgalante3577 The customer sure does they all want more than they pay for he only paid for CURBSIDE.

@mistysdad91 2 жыл бұрын

Well, I think you are a very nice person! You tell it like it is. When you can you go above and beyond you do, but when there is a risk of liability you inform the customer and don't let them draw you into a dangerous or risky situation. If they don't like it, that's on them. Insurance is expensive enough, and honesty costs nothing. You can't sweat the Karens and Kevins.

@motomania3094 2 жыл бұрын

Appreciate the video, I encourage you and your employees to always wear proper attire including safety shoes. Your doing a great service, be safe.

@talkaboutwacky 3 күн бұрын

I never thought I'd be so entertained watching home deliveries but here I am

@brianlanders5306 2 жыл бұрын

The second he mentioned a bribe, I would have just put it at curbside.

@silverscout2643 2 жыл бұрын

Lol that's not a bribe, its offer to pay for work/service

@chucksmith7292 2 жыл бұрын

Not a bribe...geez.

@mvg-1776 2 жыл бұрын

Looks like two young kids. Perfectly capable of moving that stuff a few feet into the garage. Shoot back in the day we did all the heavy lifting for our pop's. He wouldn't even have to tell us to move that in. We would've just done it.

@callesierra Жыл бұрын

“ I can’t do that” “ my job is to leave it curbside” . This guy is NOT A VERY NICE GUY. He was “ held up at SUBWAY because of a new girl. Bla bla bla. Very bad attitude. I would never do business with them.

@blockchainmaniac8834 2 жыл бұрын

I respect how calm You are, boss

@kepler240 2 жыл бұрын

If it rains? Sunny as can be. Anyway, haven't you heard of a TARP? They're VERY expensive!!! About $9

@amymcdermott8897 2 жыл бұрын

Have you ever been in a situation where the customer Assaults you ?

@Leotheconstructionguy 2 жыл бұрын

Thr customer would have fun in jail lol 😂

@Jayen4 2 жыл бұрын

I have here in the UK..... We used to run 6 wheelers with cranes on the tail end . I was once delivering a load of roof tiles to a new build major site and the roofer wanted me to put 15 tons of roof tiles actually ON the scaffolding ! I told him no and the site manager said put them on the ground , right by the block....so I did . When I'd unloaded them , the roofer came down and tried to hit me ( he wasn't a very good shot...lol ) ..... So when I got back in the truck , ready to leave , Mr roofer made the mistake of walking across the rear of truck..... so I stuck it in reverse and ran the twat over ! ..... The back end of our trucks was virtually solid steel with the cranes mounted there.....and that's what he got hit with ! I had reports come back to me that he was taken to hospital with a gashed arm ..... I'll bet his life flashed before him , when he was under the back of the truck . He never said word one to me after that ! ..... Can't stand bullies....

@garywatts8543 2 жыл бұрын

"You're not a very nice person!" You laugh... classic!

@connorstafford4916 Жыл бұрын

It’s covered anyways , rain ain’t gonna hurt it 😂

@YoDzOnHalo Жыл бұрын

Has he never heard of tarp

@elledaniels3176 2 жыл бұрын

I understand both parts. Been there. Liability, maybe, you had a clear shot in to move 10 extra feet and make 50 bucks and you are the hero of the millennium. OR, Leave outside, not my problem, ha ha I'm a butt and I know it. You didn't pay me the store did, call the store knowing they don't give a crap either. Where did good customer service go? Into the pockets of the mighty ceo that sits and does nothing for the consumer. Besides, yes, they do make promises to the consumer just to shut them up and make the sale knowing full well you aren't going to help them either.

@elledaniels3176 Жыл бұрын

@@JohnSmith-xp9gr you glossed right over the fact they most likely told them the driver would do it. 20 years with Lowe's, I know it happens.

@jwallace_windowsbyrba9703 2 жыл бұрын

3 videos in and I'm your new biggest fan!! 😂😂

@SaffordDelivery 2 жыл бұрын

Prove it! What's our favorite color?

@since1876 Жыл бұрын

After that attitude, he'd have been lucky if I dropped it right at the very edge of his driveway. This man was generous as fuck to bring it next to the house 😂

@jamesmorrison324 2 жыл бұрын

Your not allowed to show or say the the name of the company you deliver for anymore?

@CartoonWeasel 2 жыл бұрын

Less issues with youtube karens. Some ppl will call is company bitching about videos the second they get offended. I bet thats what happened already and why he now blurs it out

@brandoncaldwell95 2 жыл бұрын

Man, you're better than me. I would have poked the bear. Said "be happy i dropped it at the garage door not at the curb like the drop says." 🤣

@turnofevent8094 Жыл бұрын

you are a professional and it shows in your work. If any damages done those who ask special favors would report and sue you. Do it by the book, not worth the problems

@edemyre8993 Жыл бұрын

OK so i'm in this wormhole, watched about ten of your videos in a row. God bless you guys!

@dragonslayer19695 2 жыл бұрын

If it were me, I would have thought real, real hard about just taking it back to the curb and drop it. LOL Looked like he had a couple young people there that could help put it in the Garage.

@delanomiller 2 жыл бұрын

That was nuts. Put those kids to work!! God bless you.

@alexhatcher8812 2 жыл бұрын

This makes me so happy i treat people nice.

@robertmalloy9747 2 жыл бұрын

You should tell him that the lady in your complaint department is Helen Wait. So if they really want to complain, they should go to HELL AND WAIT.

@blklbluvr 2 жыл бұрын

As far as I can tell you went above what you could've done. He should be thanking you for bringing it all the way up to his garage instead of curbside.

@chuckychuck 2 жыл бұрын

Been dealing with rude cutomers for 40 years, their rude behavior spreads like a disease. best way to deal with them is be empathetic. The simplest way to handle rude customers involves using empathy, rudness is toxic.