Day 13 || Interview Questions on Service Cloud || All you need to know about Service Cloud

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Day 13 || Interview Questions on Service Cloud || All you need to know about Service Cloud

Рет қаралды 13,362

Salesforce & Interviews

Күн бұрын

Пікірлер: 29

@shashishekharkumar5319 10 ай бұрын

Thankyou so much for such a nice session… I got all the topics you explained ❤

@tanmayeesahoo8444 Жыл бұрын

Thanks so much for taking the time to make this video. Much appreciated!

@Mtripathi347 Жыл бұрын

Thank you for watching, keep supporting 🙌

@PradeepManjunath Жыл бұрын

Thank you for making this video, it was really insightful, eagerly awaiting sales cloud video. Would highly appreciate it, if you can make a detailed video about Experience/community cloud too.

@Mtripathi347 Жыл бұрын

Sure, i will try to add sales cloud soon, unfortunately we have not covered much on community cloud currently but i will make a video on that soon

@PradeepManjunath Жыл бұрын

@@Mtripathi347 Ok, thanks for your response.

@meghajha7807 8 ай бұрын

Thanks for the session Sir. God bless you 🦚

@Mtripathi347 6 ай бұрын

thanks for watching :)

@RupaliAShinde Жыл бұрын

Thanks You .Very helpful video

@UpdateInfoDay Жыл бұрын

thank you for making this Video,Please release your sales cloud video

@harshmishra5085 Жыл бұрын

very helpful session .

@Mtripathi347 Жыл бұрын

Glad you think so!

@user-lh1ge6nq8e Жыл бұрын

Very helpful Thanks You

@Mtripathi347 Жыл бұрын

Glad it helped :)

@joshivivek8964 Жыл бұрын

The lady who told about clinical trials and marketing cloud, the interviewer might have expected some other cloud(i guess service) other than marketing because they might not concentrate much on marketing part with Salesforce. Their core business functionality might be service only so they were not expecting anything about marketing. Just like paytm majorly has service cloud than compared to sales cloud. Correct me if my perception is wrong

@priyu421 Жыл бұрын

Helpful 🙌

@Mtripathi347 Жыл бұрын

Thanks Priyanka 🙏

@parvathypanicker4134 Жыл бұрын

Great session, Thank you!. I have a doubt. What is the difference between web to case and the case raised through customer community cloud?

@Mtripathi347 Жыл бұрын

Thank you for watching.. they both are essentially two different ways to create cases in salesforce, while web to case allows your customers to raise case from company websites, community cloud allows them to have a self service portal from where they can create a case...

@parvathypanicker4134 Жыл бұрын

Ok, Thank you. So once it is a case, the next steps of case management would be same for both use cases?

@aakhyasharma9949 Жыл бұрын

I'm here early today ❤🎉

@Mtripathi347 Жыл бұрын

Thanks for being early😊

@joshivivek8964 Жыл бұрын

Hi Sir, i have a doubt, we are able to open sales cloud or service cloud or any other via app launcher. But app launcher is specified for apps right. So are these clouds too considered as apps?

@joshivivek8964 Жыл бұрын

Hi sir, can you please post content about deployment too (devops ci/cd in detail)

@shaikhreview7092 5 ай бұрын

can we escalte the case within 15 minutes if yes how can we

@itdiaryofficial 3 ай бұрын

What's up with the thumbnail? I don't get it.

@Mtripathi347 3 ай бұрын

hahha it is representing new beginnings by a hand coming out of ground. I followed same for interview prep series :P well I am new in this and do not have any team to do this.