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#Fikrad & Buug Note: mubarakhadi.blogspot.com/2017/...
Note:
1. Don't Criticise or Condemn
2. Make the other person feel important - and do it sincerely.
3. Talk in terms of the other person's interest.
4. Be a good listener.
5. Smile.
6. Give honest and sincere appreciation
7. The only way to get the best of an argument is to avoid it.
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Mubarak Hadi