The fact that you can logically think your way through the conditions needed for operation makes the fact that you’re not an electric lawn mower scientist irrelevant. Nicely done, sir!

I'm an engineer. Your logical progression towards isolating and mitigating your issue was on point. Great job!

I hope Ego sees this video so they can do a redesign to prevent these issues. Good job!

As a qualified mechanic I see this sort of failure often. Some people on this thread have suggested that they hope Ego have fixed this problem now. The fact is that if you bend a copper wire back and forth many many times it will ultimately break. It does not matter how much protection you put on the exterior of the wire nor how you try and secure it, nothing stops the fatigue the wire experiences from repetitive bending. As a side note, one way to isolate the location of the break is to pull quite forcefully (subjective term i know!!!) on the wire itself. An intact wire will not yield but a broken wire will easily snap at the location of the break as most of the copper is already broken amd the only thing holding it together is the insulation that will easily break with some force. This is a trick i learned from an older auto electrician and have used it many times with great success.

As a retired Mathematics teacher, I really enjoyed your systematic approach to diagnosing the problem and fixing it. I now live on a farm with lots of equipment to keep in good, working order and finally time to spend doing so…I am gaining the skills/knowledge one broken implement at a time and this video has been extremely helpful…THANKS!!!

I really appreciate the attitude here. None of that “these darn new fangled safety mechanisms” that so many people immediately jump to. You just started trouble shooting and resolving.

This is a known issue. So we’ll known that ego now on the upgrade has put the wires within the brace handle extension and no longer allows for extension. I have the LM 2206SP , I read about this. For those who have limited space and the constant close because garage space is at a premium. Great job fixing it and documenting your finding for us 👍

so, because I watched your video I went back to my Ego mower to troubleshoot some more and discovered my problem. The green locking clamps on the side have a plastic pin that lock-in the sliding handle. One of the pins broke so as I pushed the mower forward the handle would slide inward on that side causing the power to shut off. Your explanation of its safety shut-offs is what brought me to it. Simple enough on my end but something I overlooked. Thanks for making your video. It saved me a lot of money and time. 🙋🏻‍♂️👍🏼

These are the type of videos that make KZfaq such a valuable resource. I do not have any issues with my EGO, but i find this so fascinating. Also ill just keep my handles bent at the half way mark and not fold it up to avoid this. Thanks. EGO should provide a wiring schematic for their mowers if they dont already

This seems to be a common design problem with this brand. I like that you fixed it right, rather than disabling the safety feature(s).

People like you have made my life so much more enjoyable 😉

This saved me an expensive and embarrassing trip to the repair shop. THANKS!

Thank you for giving a detailed video. You showed exactly what we needed to see.

Came for the mower, stayed for the dog.

My mower is working properly, but great to see this video in case I experience the same issue in the future. Thanks!

Thank you for your very analytical search for the problem. It has encouraged me to try the various safety switches to see if I can isolate the problem and repair it.

My symptoms exactly! You have a a talent for trouble shooting! I’ll make the fix tomorrow. Thanks!

Very systematic and logical approach to a problem. Most people would have taken the mower to a shop or dumped it. Kudos to you.

Excellent deductive reasoning! I'll have to remember this video if my new one ever starts having this problem.

My ego push mower would sound like it would start, but then quit in a couple of seconds. I have taken it to a repair shop Ego recommends in my area. The mechanic groaned when he saw I had an Ego mower. I said it lasted 8 years without a problem. He said he did not like working on them because there are no nuts and bolts. Now that I have watched your video and another similar one, I can see there are things to take apart. I think I should go visit the mechanic and tell him to watch your video and the other one to get an idea of what is wrong. Thanks for giving me this info. S. Beasley

That was excellent to watch because I am looking at this mower as a first time mower buyer. I like to know the inner workings of things... especially when you might need to fix them yourself. Thanks!

Well done, dude!! Great troubleshooting, and actual repair work. A professional job.

Glad to hear that your repair was repairable. I had one of those cotrol boxes go out on mine. It was the one that did the rear wheel drive. I am told that this is a common problem with my model. EGO did the repair under warranty. And my local repair guy (who up until now has only done ICE mowers) got to learn a few things.

I’m doing small engine repair as a side hustle at the moment. Knowing that the market is heading towards full electric, I’m working to stay ahead of the competition and learn to fix these as well. Excellent video! I learned a lot on the troubleshooting aspect and possible fix. Thank you so much.

I had the exact same problem after my 3rd season. Same symptom of working fine one minute and dead the next. I also store it the same way and the repeated folding and unfolding breaks the wire internally at the pivot point. I would expect this to be a 100% failure rate for mowers used and stored as you and I do. In my case, I replaced the 3 wire harness with 18 GA silicone insulated wire which is very forgiving of being repeatedly flexed. The larger gauge affords additional protection as well. It probably would have cost a lot to have the repair performed by a service center, so I'm glad your efforts were productive. It's been 2 seasons since I fixed mine and it has worked perfectly since. I also have the blower and string trimmer and recently got the chain saw which works great. Your video will probably save others frustration and expense when their mower breaks.

I bypassed the switch by connecting the smaller black and red wires together. The wire had pulled out of the connector socket. The handle extension switch will no longer stop the mower. Only need to remove the cover over the back of the mower and takes much less time and skill.

Thanks for uploading this video , i'm having same problem you have saved me hours of work👍

Good video 👍 Thanks for taking the time to make the video . 👍

Thank you, I had the same issue after 8 years.. Thank you again my friend

Thanks for the assistance. Cant wait to fix mine. Have a wonderful day.

I have the same mover, i dont baby it at all. Left it out in the rain several times, the battery door broke off, hit bricks with the blade. And this thing is a beast. Thanks for sharing incase mine does it!

Had to make the same exact repair on mine 2 years ago. Great machine. We’ve had it for 6 years now and still running strong

Thank you. I had this same issue. Mower worked great for 5 years and then same random issue you had. I was able to fix it with the same fix you did. It's weird, from day one, I knew that the folding handle would cause issues and it did, but otherwise, my favorite mower I've ever owned.

They used inexpensive wire that has a vinyl jacket that was made for static or very limited movement during installation. They should have used something much more flexible like high strand count silicone jacketed wire and allowed for a much larger bending radius within the housing to prevent binding. This is a failure that could have been rectified through proper engineering but it was likely rushed into production and they figured most would not break till they were out of warranty.

This is the video today I watched with the same problem. Thank you for sharing. I need to check my mower and do some preventing maintenance.

Cool, thanks for sharing. I made my decision to get the EGO because of your long term use. That's a chill dog too.

I admire anyone who can fix things most wouldn’t even think to mess with 👍

Mine stopped working after 5 years. I went and bought the new cross cut with the double blade… Wow what a huge difference. I already loved my old EGO but the new one is even smoother, even more powerful, and amazing that they could improve on the one I’ve used the last 5 yrs!

Worked like a charm. Thank you!!!

Good trouble-shooting. I just got one of these. I'm glad they're easy to disassemble like this.

It's too bad you couldn't hear me. I was yelling that you bumped the little wire not the big one. I was like wait he said there were only 2 bundles and I could see 3. Then, when you bumped the little one and it stopped and started I was like see i told you. Later after you took it all apart I was like, yeah!! Wife thinks I'm crazy by the way. Hollering at the dang computer like you can actually hear me. :)

Had this exact same problem. Did this fix instead of just jumping the motor controller side of the connector like a lot of other people. Worked perfect, and gave me a reason to pick up a soldering iron. 10/10

impressive skill and patience, well done!

This is so helpful. Thank you!

Thanks so much for the video, I'm having there exact same problem and with your approach I think it's something I can handle. Excellent instructional video!!

I love it when a plan comes through

Im still planning to buy one.. you are a hero! Thank u.

I bough tone of these mowers factory refurbished from Home Depot about 4 years ago for about $300 with the battery included. That's about $100 more that the price of the battery. It has run great and I bought several other factory refurbished tools from them and they have also been great.

Good catch! Thanks for posting. Mine is from 2017, so this may be in my future. Thanks again.

Your video is about one of the best I have seen.

Very nicely done!!

Hi just like to thank you for your help support just got my mower working gary

Bought the verry first ego that came out and its still pushing strong,no problems thank Yah.

Great Job!

Excellent. I've been looking at getting an EGO mower, good to know that this is a possibility of something happening in the future and what to look for! Thanks for the video.

Thanks for the advice

Thanks! I, too, am an EGO fan and I started w/the un-propelled version of this mower. I store it the same way but I haven't had this problem yet( and I hope I don't). We got it in 2018. It's had a LOT of abuse as it was purchased to temporarily replace a lawn tractor that was in for repair. It didn't miss a beat. Now we live on 8.1 acres of land and it's mostly tress so not a lot of grass to cut. Now I know what to look for if I have this problem. I have the 765 cfm leaf blower(like you do), the original pole saw and extension, and the self propelled snow blower(as we live above 1000 ft.). The 18" chain saw is on the "next thing" list.

Excellent troubleshooting skills and repair work

seems like those two bolts near the wires could be replaced by button head bolts and turned around to help prevent any breakage problems. The smooth head of the button head bolt would be less likely to snag the wires

I love this video, I have a similar issue but not the same. The problem is not intermittent so it makes it difficult to troubleshoot.

That is exactly what happened to my mower this week. Thanks so much for your video, I now know how to fix it. I did call EGO support and they said it was probably a battery problem, but that didn’t make sense. The mower has a 5 year limited warranty, so the mower is still covered. Like you, my mower is about 3 1/2 years old and I fold mine down for storage every time. Thanks again, great video.

Nice troubleshooting job. I don't know if I could do as well as you have. I believe that I have the same mower that you have, it is about 3 years old. Knock on wood, I haven't yet had any issues. Great video.

I have the same mower, intermittently will shut off and the battery light will flash. I think what my problem is the slide arms on the side that adjust the "steering/telescoping" out. I notice the black arrows that indicate how far out the arms has to be is further in. I have a very bumpy lawn out back and seems to be when back there that it happens the most. Anyhow....appreciate the video, not intimidated by whats inside, looks like a fairly simple system. Thanks again!

Before making any dismantling check, it is right to remove the blade, hopefully also the 56V BATTERY for safety...thanks for sharing your repair experience.

Good job brother!

We bought an 2018 EGO cheap lacking the 7.5 AH Battery. I really don't want to convert to a battery Mower but bought this one to try out and maybe flip? Well, the battery is $400. I did borrow a battery and the self-propelled is stuck on full-speed which apparently is a broken wire between the speed lever and the controller. Someone wrote the green wire is bad. MADE IN CHINA. Going to keep using my wonderful Toro Commercial 2-cycle Suzuki powered Mower. Enjoyed your video and troublesbhooting. Excellent job!

Love my Ego mower! Thanks for the info!

Good job, thanks

From the looks of it. It seems like those 2 bolts play a role in kinking those wire and cause it to break due to many folding and unfolding. Hopefully the manufacture put in a rubber gromet on those expose metal part to keep all the electrical wires from getting kinked in theyre next line up future model lawn mower. Great video, very informative, Thank you! I already have an idea on which ego mower to get and this video will for sure come in very handy for all the DiYer.

Thank you! It must have been the handle extension safety switch - I also store mine folded up in my garden shed but never have to shorten the handle. All I had to do was collapse the handle and re--extend it and it works fine!

I've had my Ego mower for 8 years and have rarely folded it all the way down. For the last few years I cleared room in my shed, so I can just push it in upright like a normal mower. I used to shorten the handles to make it fit. I would catch myself forgetting to extend them and wonder why it won't start. lol. Glad to know it's fixable if it happens though.

I enjoyed your video. Thanks for sharing! 😊

Good job repairing it. I believe it came with a 5 year warranty so if someone else has a problem, check with Ego for warranty repair.

My family mows a small portion of our 5 acres with this mower, myself, my wife and my 9yo and I just came across this problem today. It was in the top position. He went to take over and the only thing that changed was him lowering the handle. Now it won't even turn on.... looks like we have the same issue... thank you for posting this. Looks like I may need some wire.

When I first got mine I took it apart and cut all the plastic out that the wires run through inside The mower because I noticed as you folded they get caught up in the plastic channels I also added loom to it no problems yet

I haven't been able to use mine since the middle of last year and have been paying a lawn service $40/week to do the mowing. Super excited to try this and hopefully able to get at it this week. Will let you know if I have success.

Thank you!❤

Nice job - excellent troubleshooting and repair ! 👍 … wonder if the new ones have a better design to prevent a similar problem ? 🤷🏻

Style: Self-Propelled / Dual Port / (2)5.0Ah Battery Gather round Mowers while I spin you a tale about customer service and product warranty. About June of 2022, I started having periodic starting problems and then the Ego self-propelled mower didn't start at all. The problem appeared to be in the safety harness wiring in the handle. I found the nearest authorized repair facility was 50 miles from my home. I talked to the service technician at the dealership who worked on the Ego mowers. I told him my problem and that, initially, by pivoting the handle back and forth, the mower would sometimes start, but now it wouldn't start at all. He said that he probably knew what the problem was and I should deliver the mower to the dealership. He said that he would have to order a new handle and wiring harness and that the repair would take 2 to 3 months due to the order procedures and shipping time. I asked him if they had loaners because my grass needed mowing during the interim. He said that they did not have loaners. I told the tech that I had the skill to troubleshoot and repair wiring problems and I had already figured it was a broken wire at the pivot point at the base of the handle(looking up the problem on KZfaq helped pinpoint the problem area). I asked the technician if the new handle would solve the broken wire problem(caused by repeated folding of the handle into the folded position after mowing). He said that he didn't know. I asked him how I would mow my lawn when my mower was in his shop for 2 to 3 months. He said that if I repaired the wire and used the mower for the rest of the mowing season(up to mid November), I could the then take the mower to him and he would replace the handle over the winter. I agreed that solution would work. I found two broken wires at the pivot point and soldered in splices. I used the mower for the rest of the season. In November, I called the authorized dealer and asked to talk to the technician. The dealer said that he was no longer with the company. I told him about my mower and he said that they would not work on it because I had invalidated the warranty by opening up my mower. I called the Ego customer service and they were adamant in refusing to help me because the warranty was invalidated. In retrospect, I love the mower, but Ego places their consumers in a no win position by taking a disabled mower for 2 to 3 months during mowing season without a loaner and then invalidating the warranty if the only solution is for the customer to repair the mower himself. I still don't know if the new replacement handle has solved design flaw that allowed fatigue failure of the wires at the pivot point of the handle.

Great info and great troubleshooting, sir! Without reading every comment, I wanted to point out that the melted wiring likely occurred after the wire broke. Resistance that may also include arcing will certainly create heat. I am looking to purchase an EGO mower so this makes the decision easier knowing it can be worked on. Sometimes you open something up and realize it's meant to be thrown away, or isn't worth the aggravation. Many thanks!

Awesome vid sir now I know what to do if I have the same issue thank you very much

Love it, great tutorial... ;-)

I am a ham radio operator I love electronic hobbies You knock it out of the park, awsome really great job of process of eliminating the obvious. However, ------ I want to see more of that black 2dr coupe more more , 56 Ford????

Thanks!

I don’t fold my Ego handles down for this reason, good job 👍

Nice job !

love the doggy in the background is he superviser?? ha ha

good job!😊

Good job, enjoyed watching.

Nice job fixing and nice job by your camera holder.

Congrats on getting it working. One thing I will note, from personal experience. You lucked out this time. You would have had a lot of unnecessary work to undo had your fix failed. You should always test the wiring before using the heat shrink or anything else. You can save yourself a lot of time that way. Great job otherwise! :)

good job...

Excellent to know .. I have the "exact" same self-propelled mower ..

Congrats on fixing it. The sad part is that decades ago they moved into much smaller wires which really hamper your ability to splice and fix (esp wired headphones). Cannot believe on a device like this they would still use such small gauge wires (what 22?). Good comments here too. The "compact" feature appears to be the main culprit in how long this unit will last. Thanks.

I would take the wiring out of the plastic elbow. Take it direct to the wiring box. Using larger wires may be a problem in the future. Good , informative video.

I just bought a new EGO mower just like yours, thanks for the heads up on a problem I never have but I will be folding mine up after ever use as well. This should be covered under the 5 year warranty, but who has time to wait for a factory repair?

The most serious thing with Ego mowers is the battery. Mine started going south towards the 2nd year. They did replace it at no charge but I had to take it to Ace Hardware to get it replaced. Thank you Ace and Ego! I love my Ego products. Oh by the way,my 10 amp hour battery is $500!

I was having the same problem with my ego and I noticed the two green clamps on the side of the bars loosen with use causing the bars to slide down and prevent your blades from rotating. Grab some duct tape 😂 and wrap around the bars and clamps to stop the bars from slipping down. Gotta love the duct tape.

Wow great job. Congrats on saving hundreds of dollars. I would have given up long before diagnosing the problem.

Really helpful. Thanks.