I've had my mower for 5 years now. Last time I started it, it started with no problem and I took a few steps and then it stopped. I started it again, took a few steps, and it stopped again. Then it wouldn't start at all. I made sure the battery was seated correctly, that didn't help. The light on top the battery was green. But since I couldn't figure out what was wrong I put it on the charger . It went thru the charging, I took it and put it back in the mower, it didn't start. This time I noticed that the yellow light on the mower would blink and then shut off. I just wanted to say that I was so close to paying out 300 bucks for a new battery before I watched your video. In your video when you did the part about the handle , it made me remember that a couple years ago my mower wouldn't start and it was because the handle clip was not on tight on one side. So I just went back outside and sure enough one side wasn't clipped on tight. I fixed that and mowed my lawn. So sometimes it's the simplest things that can be causing the problem. And your video helped me get mowing again. Thank you !

This was very, very helpful for a not-very-handy 67-year-old who is tired of paying repair people. I got through about 11 minutes and I was able to resolve my problem with the mower not working. I hope to remember to return to this, if I have trouble again.

Yo yo wutup B-Lev...WOOOOH! The relay in that doesn't work when the handle is not fully extended was my problem. As Darth Vader might say, "All too easy." Thank you!

Fantastic! What a time saver in troubleshooting my mower. I put it away running, three weeks later (California) go to mow and nothing! I went straight to the wires in that folding handle elbow and sure enough, in the smaller wiring harness I found the red wire almost cut in half. The insulation around the three wires is shrunk to fit and difficult to strip back so be careful not to damage the other wires. I made the repair and tried to route the wires in a more non-abrasive manner, even coating the area with silicon past to reduce the folding friction. I took some photos, but guess you can't add them in the comments. Thanks so much for the video.

Thanks so much. While close ups would have been helpful, I'm thrilled that after following your first couple steps my lawn mower was running again. I've told my kids not to store it with the handle folded over anymore as well because I don't want the cords in the lower arm area to fray as u described. That's a great tip to prolong the Longevity of the mower wires. I'd gone to a repair shop this morning to find they only repair gas. Thays when I searched for a troubleshooting vid. U saved the day. THANKS AGAIN.

Informative video. I had the no start problem. Didn’t realize there was the handle relay (#2 in the video). Went back out to check and found the handle had come unlatched causing the relay side to slide in slightly. Pulled handle out and relatched. Problem solved. Thanks!

I panicked this afternoon when the mower wouldn't start. I knew the battery was fine. Luckily I found this video right away and was reminded if the handle isn't fully extended the power won't flow. Sure enough, I had forgotten to secure one side of the middle of the handle and it started right up. Excellent video - many thanks!

This video helped me find the issue with my mower. The handle angle relay was jammed - after a quick vacuum and re-seating, it's working again. Thank you so much!

Thank you so much! You helped me fix my problem in just a few minutes. One of the green center clips had caught on something and came unsnapped mid-mow and I didn't even notice. I never realized they needed to be fully extended so the mower would run. You are awesome! Thanks again!

Really liked how well you explained each problem, then each potential problem, then how to resolve each of the problems! Awesome. Thank you.

👍👍the middle relay was my problem. one clip not closed when closed it started. back to work wife!

Thank you, you saved me a lot of time and money. It turned out to be the relay and not the battery.

Thank you for posting this video! It saved me a bunch of headaches as I had no idea about the really in the middle of the handle. It turned out my handle latch hadn’t closed all the way. Problem solved!

Sir - Your issue mirrored mine - a pinched wired when the handles are not fully extended. Not sure if this is a feature or a bug, but regardless, it is something us EGO mower owners need to be aware of . Thanks so much for taking the time & effort to create this video.

Thanks for your calm demeanor. It cooled me down and almost the first thing you said put me on the correct track. Push the start button before pulling back the lever🤣. I was doing the opposite. Hey, it’s the first cut this spring.

Brilliant, I've got the same Ego mower, some pandanus fronds got wrapped around the blades so I took the battery out to unwind them and then the mower would not start. I pulled the handle right out & reseated the handle clips and it worked fine, you saved my day :)

Thank you! Mine stopped working this week. I just fixed it today. It had the same exact problem.

A very helpful video. Shows what to look at next when you've checked all the more obvious possibilities.

Thanks for taking the time to post this vid, it got me back up and running with little effort. Call EGO and of course I never registered my machine and they wanted the original numbers to the battery that came with the unit that I no longer had. Wow, it's customer service until it's not. You have a new happy subscriber, can't wait to see your other vids to see what all you can help others with.

I am impressed by his knowledge and ability to explain the issues in terms I can understand. Not sure I'll try the rewiring part myself, but really good to know where/why my mower broke. I do think that if he is going to be barefoot while demonstrating with a mower blade rotating that he should at least have a comment "shoes recommended while working around rotating blades" or something about safety! haha!

Thank you Al. I wish I had seen this prior to disposing of my first one. Now second one doing same thing. I will investigate issue using your advice.

Thanks so much for your video. I have not tried to repair my EGO 56 Volt mower yet, but I am very handy where things like this are involved. I have never found anything I couldn't do yet. There are many things I can't do, but I just haven't found it yet.

Thank you for your video. A close-up view of how you were doing the repairs would have been very helpful. Looks to me like pinched wires are a design flaw, as it happens when the mower is folded for storage. This issue will be costly to fix after the warranty runs out unless the mower is stored without folding the handles, which defeats the purpose of buying a "compact mower" to save on space!

Nice vid! Mine stopped working, but the handle made the green light go on the battery, so I knew it wasn't a connection issue. Turns out one of those green tabs in the middle of the push bar was open, guess that breaks the circuit!

I just got my mower out of storage and it won't start. I'll look for the relay under the cover and post if I can fix it. Thanks for the timely video.

Cool. So I just have to utilize my electrical engineering degree to fix poorly designed, easily anticipated electrical wiring problems with my Ego mower. I’m not saying these kinds of mowers need to be perfect, but it’s a little annoying when something like this ‘breaks’ when it could have been easily avoided if it was designed a little better. Great job, Ego.

wow..i just took the mower out for it's first spin and didn't have the handles extended and i watched this , and BOOM! it worked thanks..

Thanks for your informative video. I have had bad switches in the arms/handles and the lower pivot point where you jumper around this permissive switch. I love my EGO mowers(all 3) but they have had some issues with the safety switches....so thanks very much for the video.

One of my side rails was opened and slightly lowered! That was it! Fixed! Thank you

Thanks for the video. This (the wiring in the arm flex) is exactly what is wrong with my new ego mower. I’m just worried about working with wires.

Simple and easy to do. My handles were not all the way extended then clipped on. Its brand new and first day of using it and these simp[le electrical checks worked for me. I thank you for making this video.

So helpful! We got it to work with your help. Thank you!!!

Exactly what was wrong with my Ego. Thank you!

I will now check the relay/wire harness in the base. Thanks!

Thanks for you video man, you saved me to buy another.

Thank you for this video. It was very helpful.

thanks for this video. just helped me fix my mower!

Thank you! Had it figured out in 5 mins.

Great video. This happened to me when I went to use mine for only the second time. Luckily Lowe’s did an even exchange for a new one. I will keep this video in mind going forward. I wonder if anything can be done by us owners to 11:19 prevent this from hhappening

My issue was pretty similar to yours but ended up being where the wire that runs down the arms connected to, the connector had a loose wire so I put it back in there and hot glued it. It's amazing how crappy these things are for 800 bucks. should've got a commercial gas mower.

Thank you I was able to fixed my POS lawnmower thanks to you 😅

Great video! Had EXACTLY the same failure.

Really enjoy seeing your process, thank you for uploading! I have an ego mower that will try to spin upon starting, but won't fully start. Where would you start in the troubleshooting process? I just uploaded a video of what im experiencing in case you or anyone else might be able to assist. Thank you!

Boom. Super helpful. 1 second fix!

Thanks for sharing this video. This helps us all

Thanks so much for your help 🙏

Your video was very helpful. My ego runs fine, but the self-propelled functional won’t work. I am guessing I need to go through the same testing procedure that you did for the starte problem unless you have any thoughts

I had the problem of the blade not starting to spin (self propelled always worked no matter what). Finally, I tried releasing the clips on the handle, pushing it all the way down into the portion of the handle attached to the mower, then pulled it all the way back out and locked it. Doing this fixed the problem and it starts every single time (when you do those steps each time). I'm going to guess that Ego thinks everyone is going to fold up and hang their lawnmower on the wall. I have no interest in that and simply roll it in and store it like I did my gas mower. I will say this stupid problem and an extremely expensive lawnmower was a huge disappointment, but thankfully the solution was as stupid as the problem they created. This is why I'm hesitant to buy much of anything anymore. No matter how much you pay for it (never buy the cheapest stuff, always at least mid level prices) the products produced now never seem to NOT disappoint! I hope this helps some of you.

Mine was from a small switch at the bottom of the lever that wasn't getting depressed when clicking it into position. Held in a plastic housing that warps over time causing slop.

That’s all well and good, my problem is getting the cover off. What kind screws, Phillips head or some kind of weird screw I don’t have screw driver for. The screws are so deep set I can’t see the head. I hate this mower!!!!

link to any videos of you tasing apart the top and handle parts for relay 1 and that 2nd relay with those green clips on the handle sides? awesome video btw!!

Man you're the best!!! You saved me. Thanks

Great video -thanks!

I have a newer EGO mower (2135SP). The mower blades would randomly stop while using the mower. It seemed that the slightest movement of the handle would cause the safety switch to stop the blades. In most cases, I could restart the mower by pulling up on the handle and starting the mower normally. Finally, I became annoyed with having to do this. With the newer models, the configuration of the safety switch is different. There is no spring. I opened the plastic components on the handle which houses the safety switch. There are several TORX screws holding the components together, so an appropriately sized TORX screwdriver is needed. The switch is configured as a Normally Closed (NC) switch. When the handle is not in the fully up position, the switch opens, and the blades stop. I first thought of removing the switch and permanently connecting the two wires together. I then opted for another solution in case I wanted to easily remove my modification. The switch has an unused Normally Open (NO) terminal. I used a small piece of wire to connect the NC and the NO terminals together. This basically causes the switch to have no function. I reassembled the mower and now everything works great without interruptions. Of course this removes one of the safety components of the mower. Be aware that the handle will not have to be fully extended to start the blades. I enjoy all the EGO mower videos on KZfaq. I only wish more videos for the newer models were available.

This happened to me and I'm not an electrician. Not mentioned in this video is the bottom was completely bogged down with compounded grass. Spent a good 30 minutes cleaning it (NO BATTERY INSTALLED) and it started right up.

Great video, thanks

great video..its working now!

Mine is the 2nd relay. i have to fidget around with the extension for it to kick on and off.

Great video, thank you

Oh goodness I cannot wait till daylight I have got to try this I have a feeling it might be that relay

Thank you for your video, it helped, I just didnt pull my handle bar out far enough, Im saving your video just incase another problem comes. Thanks again.

Can you please answer a question for me? I am getting 27 volts on the main start relay at the top of the handle, should all 56 volts be going thru the relay? I know the battery is good and can't find a wiring diagram online anywhere.

My mower wouldn't start. I took the bottom cover off like you showed. A mouse promptly ran out. Some wires are chewed. I am pissed. I bought this mower new, I'm a single mom, I have no idea how to fix this. Mice have chewed wires in my pickup and now the air doesnt work. Every year its a battle! I kicked the damn mouse & its dead, so at least there is that. Have to take the mower in now & I am BROKE already! I'm so frustrated!

Boom!! My blade only engages when I hold the handle in the 12 o'clock position. makes me look like a dork when I am mowing!! That relay or wires must be the problem. THANKS

Thanks for the informative video. Can someone save me some/frustration with my Ego LM1700E-SP mower, please? Seems to be similar to the one in this video. It was working fine - last used a couple of weeks ago. The battery is fully charged but the blade motor does not operate this morning. The battery and the mower green lights show on, but the motor fails to spin. However the machine drives forward as normal. I have tried it several times, checking the handles are fully extended etc. Where should I look next? As I say, it’s only the blade motor that’s failing to work and I wonder if that suggests where I need to look first. The blade spins very freely when rotated by hand.

Did you ever make the video about removing the spring ? I could not find one

Does anyone have a link to a schematic showing the electrical wiring?

Thanks for the great video. One question. Can you show how to put the cover back on. It came off easily. Its not going back on :(.

My lever is stuck and will not fold. How do you fix this

edit July 5: I disassembled my 2130SP (brushless mower) today and confirmed what I wrote below. There are NO relays in either the 2100 (in this video) or my model, the 2130. There are only lever operated micro-switches (more like mini), one used in the telescoping handle, and one in the upper handle (pushbutton and swing bar) and one used in the power body attached to the lower handle such that when the handle is stowed in the full forward position it engages preventing the mower from starting accidentally. So there's 3 total switches used and no relays. All are used for purposes of implementing "safety" interlock modes. July 3: Umm, good video, however what you term "relays" are actually called "interlock switches" or simply interlocks in short form. I am an EE and we use interlocks in electrical engineering for numerous things. I have not taken mine apart yet but am looking at various videos to lessen the hassle but these minor things caught my attention.

What type of screws did you remove to take off the cover (hex or phillips)? Does it require a specific tool/bit/extension?

Thank you ❤❤

This happen to me after first cut. Not acceptable for the price

5 years seems to be the sweet spot for this issue. Safety features are dumb. I used power grips to fix the dumb to by pass the kill switch. They should have just used a wire cable to pull a lever like gas mowers.

I have a flashing yellow light at the top of the handle. Motor seems to get a shot of power, blade moves just a a small Jerky movement. Battery works in the leaf blower. Any ideas

My mower won't start. Just hear a "clicking" sound from the motor area. Hope it's not that relay. This looks like more trouble than it is worth. Only had this mower 1 year. I will try and check the circuitry and hope I can find what is wrong. Yesterday it worked fine!!! Today nada. I have folded this mower up at most 3 times. Can't believe that the wires are bad.

Interesting video. Are those relays or switches? There is not much difference. A switch makes a connection when it's pressed (2 or 3 wires). A relay makes a connection when an electrical voltage is supplied (usually 4 or more wires). Both physically move a connector, but the relay typically uses a coil to create a magnet, and that magnet moves the internal connector.

How do you get to the third switch? What type of screw driver? I can’t seem to get in.

What you call a relay is actually a switch. A relay is electrically actuated and makes or breaks a contact or set of contacts. A switch is mechanically actuated and makes or breaks a contact or a set of contacts.

great video glad its not going to the landfill where it would of gone if you took it back under warranty thy just would of given you a new one not fix it

Thanks for the pointers, very helpful. To others coming across this video I want to say this mower is no way worth the money. Besides this problem I've had to buy a second battery after only using the first battery for one season. Besides not lasting for my 15000 sq foot lawn it also stops pushing the grass into the bag well before it actually stops so you end up with droppings on the lawn. This means you have to switch out the battery even before it actually is out of charge. I'm sorry I bought this mower and would not recommend it to anyone. Assuming it makes it through the summer, I'm done with EGO and will sadly go back to a gas mower next year.

What toolz do you need?

So basically, to lessen the risk of this happening, just don't fold it up it sounds? I keep mine extended when stored away because I have enough room in the shed to do so.

well, having my second problem. It went to Ace Hardware at the end of last season, and now, fully charged battery and it won't start AGAIN. Frustrated AF. When it was repaired, I was told it had something to do with folding the handle down over and over. Guess what, it's designed to do that for easy storage !!!!! Back to Ace Hardware. Hopefully the warranty covers it again. WTF

Got mine in January, 3 months ago... and I'm troubleshooting it.. pretty lame.

The page where I may also be the problem but I have not been my handles up and down but a very few times

My mower starts, the blade is loose enough but doesn't engage.

Ego must've watched your video and decided "Huh, got access by removing 6 screws. Gotta fix that..." Me removing about 30 screws and finally got all 3 switches accessible... 😑

mine wouldnt start, not because it was broken. but because i forgot to lock the handle all the way back

You might have taken something like a straw when you had that apart and took a heating gun I ended up having to weed eat the last five times that Mallard got done he took a lot lot longer

Your Shadow blocks the view of what you are doing. Thanks for the Video. Close up view helpful. Review your You Tube Videos.

Appreciate your video . . . but it just irritates the hell outta me that you pay $5-600 for a lawnmower and after a few uses you gotta know how to take the damn thing apart and go thru all this. I know a lot of people like to figure things out and are proud to be able to fix them. Then . . there are folks like me who have NO curiosity or techy skills and just expect an expensive electric device to work as it was designed

I don’t think those are relays, just switches.

It's four things you check for. Spark, oxygen, fuel and compression. Also timing if you want to get real technical

I hate my ego I wish I never bought it. Now I have to mow 2 times a week and it does not mulch correctly. It makes thatch. Keep your gas as long as you can.

What do you want for $500 something that works come on man.

You say "relay" so many times in this video, but these things you are talking about aren't relays, they are SWITCHES.

It's powered by Chinesium, not working is perfectly normal. It will fail precisely at one year and one month since it will be out of the standard one year Chinese warranty by that time.

It would help if you faced the camera to the cables or area you’re working on. If I can’t see where the problem is what’s the point of the video. Might as well be audio only. Sorry but get help shooting the videos or pay more attention to what you’re doing then it will be more helpful to people watching your videos.

You need to get your terminology correct. Electrons ? And they are not relays, Relays have a coil switched by a low voltage to switch for a higher voltage. They are micro switches in the handle and a switch on the tilt..