Alanna - you and your partner should have done the following 6 things: 1) Inform the letting agent of ALL these problems straight away as one happened. That's what letting agents are there for. 2) Informed the local council of all these issues. 3) Employed a solicitor to write letters to the landlord *from the outset of these problems* to advise him of his legal responsibilities and your legal rights. 4) Found another place to live PDQ 5) If needs be put the whole matter in the hands of your solicitor. 6) If you can't afford a solicitor, go to the CAB (Citizens' Advice Bureau). In the case of the dodgy wiring in the property, this could easily have proved fatal. I believe I am correct in saying that not only does the *landlord* have a legal obligation to supply a current Gas Certificate, but the *Letting Agents ALSO* have that legal obligation - unless there is no gas supply to the property, that is. The behaviour of the landlord was unacceptable and you should have informed the police. In fact, coming into the property without prior notice is illegal. Rogue landlords like this need to be shut down in order that future tenants do not have to suffer what you guys suffered. He was in contravention of the law on each and every one of these incidents. This guy earns money by letting out his property. Where a landlord uses a letting agent, the landlord should NEVER suggest that you go to them first if there are problems. This in and of itself shows a complete lack of professionalism on his part and should set alarm bells ringing. In essence, this man should be spending time behind bars at Her Majesty's pleasure. Sadly, as the tragic and entirely preventable fire at Grenfell Tower demonstrates, many landlords cannot be trusted, and the laws which regulate the letting of properties are often not enforced.
@1mlister2 жыл бұрын
It's tricky though. The renter experience is normally... 1) The letting agent will completely ignore you. You can never speak to the same person twice. They side with the landlord and generally gaslight you for making any complaint, while also being just generally useless at their own administration to the point you can't bare to talk to them anymore. 2) The local council... same as the letting agent but with more admin and less staff. Possibly no humans to speak to. 3) Employing a soliciter - Generally the only good option but only possible if you have the money. In most cases you decide it's not worth the cost or hassel and you just survive and get out of the contract as soon as you can. 4) Leaving as soon as possible is the realistic option. You just accept your fate and that you have to pay a fotune to live in a crap flat until your contract runs out. AND to top it all off you need to also accept that you will lose your entire deposit because the landlord will blame you for all the problems. Add on top of that, the landlords tend to be wealthier than you, have access to a lawyer, understand the system better than you and have leverage over you because they own your only shelter. And when you try to find somewhere else to live, the landlord can make your reference a pain unless you play nice with them. The entire rental system protects the interests of landlords, and even when you want to excersise your rights as a tennant, it's costly, difficult and generally more stress and time than it's worth. So bad landlords thrive.
@stevenmutumbu2860 Жыл бұрын
You've outlined good points there. Ive noted a few I would have done sometimes back.
@HeatherMyfanwyTylerGreey Жыл бұрын
A good tip is to take photographs of everything on the day you move it. Especially worn or 'iffy' areas such as doubtful wiring, carpeting, broken window frames or cracked sinks or toilet bowls things that may need renewed that they may try to blame you for. Then you have comeback.
@benw4079 Жыл бұрын
I'm a landlord. I make sure all checks and repairs are done. On the other side of the coin, I'm currently having to go through the courts to evict a tenant who will not leave. It's been 9 months. Nightmare.
@davidjones3322 жыл бұрын
For a short while I worked for a property letting company, and I've seen all this first-hand -repairs that never get done, sub-standard and potentially lethal electrical and gas installations, foisting responsibility and costs onto the tenants, hanging onto deposits -I was really glad to get away from it as I couldn't stand working for a crook. I thoroughly endorse your advice to get everything documented and photographed, and never, ever, move into a property where the landlord promises to fix faults once you've moved in. I'm glad you're now in a better place both physically and mentally.
@jackkruese42582 жыл бұрын
Letting companies are the absolute dregs they con owners and tenants in every way they can.
@creightonjason2 жыл бұрын
Same here, many landlords are utter morons
@DarrellW_UK2 жыл бұрын
It’s a real shame that you got a bad landlord, my daughter had a similar experience at her first year at University, we had to travel 150 miles to get it sorted out. He had the habit of just turning up at any time and several times turned up where the girls were taking a shower! Fortunately it was near to the end of their stay, but the Police and the University were informed about the situation. His properties were not included in the recommended properties for students in their second year. We have heard worse but not going to go into that, these people who behave like this are scumbags that don’t deserve customers! Glad to hear that you’re feeling happy where you are now, hope all goes well for your future life 🥰
@RichDoes..11 ай бұрын
my landlord is lovely, her husband died a few months ago, we cook food for each other, I was a chef for 3 decades, she can cook. It's so nice to have a meal prepared for you after a long day at work in hospital theatres! Typically 10 hours on my feet"
@oopsdidItypethatoutloud3 ай бұрын
My landlord is great. Lucky me
@lioninwinter93162 жыл бұрын
As an owner of rental properties I cannot imagine behaving the way this landlord has done. The rental agency has also behaved in an unscrupulous manner as well. So glad you are not under those organizations now. Lesson: Deal only with the leasing agency for communications and copy the landlord.
@bftbll66652 жыл бұрын
Hi pal you’re still bad
@dantronic18362 жыл бұрын
Wow - the situation you described with the dishwasher was extremely dangerous. So so bad, that should never ever have happened. Whoever wired that up should be prosecuted.
@ahmadk.3712 жыл бұрын
It's good to hear that you were able to get rid of the angry landlord and his property alongside its issues. Regarding electrical shocks, the landlord should provide reports of the recent checks done on the property. This includes the Electrical Installation Condition Report, Gas Safety Report, and Energy Performance Certificate.
@GemDotThirteen2 жыл бұрын
Omg pal, how horrible, sounds like a absolute nightmare! Can't even imagine the amount of stress you guys were under. Glad you're in a better property now, fingers crossed nothing this bad happens to you again! 🤞
@andrewgilbertson53562 жыл бұрын
Sounds to me as if either the landlord or a “friend” did the electrics rather than a proper tradesman . A right cowboy. Glad you have moved somewhere better.
@crackpot1483 ай бұрын
That's the first thing that crossed my mind.
@stephenphillip56562 жыл бұрын
Wow, you had a really bad landlord there. To hell with his ex-military background, he was well out of order on many levels. Talking through the situation with others is cathartic, relieving the stress. You went through a lot but you've come through it wiser & more prepared if you ever get into that situation again. Keeping notes, taking pics & everything written down (email is great as everyone has a copy of who said what to whom & when) is great advice. Glad to hear that you're settled & secure in your new "pad" now & you & your partner are getting on with living your lives together. All the best Alanna, keep on keepin' on!
@davekennedy63153 ай бұрын
That Landlord had NEVER been in the Military either, no GENUINE former Squaddie brags about their service! Complete bollocks! What a scumbag, he was clearly using this as a veiled threat. Hopefully one day he uses that bollocks threat to a genuine former soldier who will be far from happy with his fake soldier cobblers. Real former soldiers ALWAYS know a fellow soldier.
@UncleMort2 жыл бұрын
Most modern external doors have Euro cylinder locks, can be purchased for under £10 and changed in 2 minutes with just a screwdriver.
@coot19252 жыл бұрын
If I were you I'd take the landlord and the letting agency to court for the stress you went through. Makes me feel like giving you guys a big hug.
@johnkean68522 жыл бұрын
Lawyers fees 😪😓
@TusharPankaj2 жыл бұрын
Holy crap! That landlord sounds like a psychopath. I'm glad you got out of there in one piece! I've had a landlord like that before in the US and just like in your case, the only thing that forced them to stop behaving like that was getting a lawyer who threatened to claw back rent.
@AdventuresAndNaps2 жыл бұрын
Ahhh sorry you had a crappy one, too!! Hope you're in a better place now!
@mkdavo2 жыл бұрын
So sorry to hear of your experience, can't believe you were making great content whilst under this amount of stress, I hope your having a better experience now . 👍👍
@AdventuresAndNaps2 жыл бұрын
Thank you!!
@sheilalowery62262 жыл бұрын
Oh my goodness! I have rented the same home for 10 years and I can’t say enough about my wonderful landlord! I’m sorry you went through all of that. I think your new home is lovely and wish you both a great experience living there😀
@AdventuresAndNaps2 жыл бұрын
Thank you!! SO much safer and happier now!
@stephenparker63622 жыл бұрын
Hi, Alanna, that was a very different video but it was very interesting. I can understand how you felt scared and angry at what happened it was totally unacceptable. I hope your new landlord is much better. Anyone who rents should watch this.
@AdventuresAndNaps2 жыл бұрын
Thank you Stephen! I really appreciate that
@ShaneH422 жыл бұрын
I'm glad you got out of there. I've been pretty lucky when renting and my landlords were generally OK. When I bought a flat though, I had to deal with a housing agency who "ran" the housing estate I lived in and wow, the way people can put money ahead of people's basic need for a home is astonishing
@AdventuresAndNaps2 жыл бұрын
I appreciate it Shane!
@byeckfella2 жыл бұрын
Sorry you had to go through this. Speaking as a landlord, I would never treat my tenant in such a horrible way.
@paulprice74822 жыл бұрын
Wow, rough stuff, can relate tho . A while ago I was renting a flat in Torquay and once woke up to find my landlord in my bedroom standing over me!
@AdventuresAndNaps2 жыл бұрын
Oh my goddd!!
@Andy-fn6js2 жыл бұрын
OMG!!!!
@charisse2342 жыл бұрын
Holy cow I am a subscriber and I never for one moment thought that you and your partner were going through such absolute hell with your living conditions! You could of been killed 😱. Your previous landlord sounds horrific very very frightening.its crystal clear to me why he kept saying that he was in the army.it was totally to intimidate no ifs or buts about that.he should never ever be allowed to rent homes again.i personally feel he is dangerous! I'm so happy to know that you and your partner are hopefully with a better landlord! Peace and love 💛
@gerry3432 жыл бұрын
Having watched the video of your dreadful experience as a tenant, I realise I'm so lucky with the arrangement I have. I have rented for many years from an establishment literally right across the road from my house. They always write or email if anything needs to be done to the property, like service the heating boiler, checking the electrical system etc. On the few occasions I have ever needed anything sorted out, then after an email or phonecall it has been rectified as soon as possible. I've never had any representative of the landlord come to do an inspection. So happy for you that you're now able to live peacefully.
@rolanddunk50542 жыл бұрын
Hi Alanna,what a situation to have to go through.i am surprised that you haven’t had a nervous breakdown,especially when the landlord turns to bully boy tactics.You both have my full admiration for sticking to your guns.you have come out of it as stronger people,and then to make a video,hopefully so that other people may learn from you experience..well done to you both.cheers,🇬🇧. Roly
@adamclark75362 жыл бұрын
As a private renter of about 15 years and 2 different properties I have only had good experiences so far. I have heard the horror stories of course but I have been lucky it seems. What a horrible experience you both have had and I am so happy that you can start to put it behind you now. Also, what a professional you were during all of this. I remember you hinting at things but you hid it so well. Your partner is awesome by the sound of it too. Onwards and upwards.
@AdventuresAndNaps2 жыл бұрын
Thanks so much pal! Really appreciate it
@graceygrumble2 жыл бұрын
Always had someone sent around the next day for a leak in the roof; a broken fridge/freezer; boiler not working etc, etc. I have never known what the landlord /landlady looks like. Always got my deposit back. But, I have heard horror stories. Unlucky.
@gojohnniegogo2 жыл бұрын
This guy sounds somewhat similar to one of my sister and her partner's landlords. Would often let himself in, demand more rent etc. On the day they finally got out he was literally throwing open and emptying kitchen drawers on to the floor. How bloody awfully stressful this must have been for you both. I hope your current place has much more hospitable landlord/landlady
@AdventuresAndNaps2 жыл бұрын
Oh my goodness, that sounds horrible! Hope they're in a better place now.
@gojohnniegogo2 жыл бұрын
@@AdventuresAndNaps Thanks, happy to say they are :)
@Musician-Lee2 жыл бұрын
Goodness Alanna, my heart goes out to you. I agree totally that you should always deal with the agent where possible, and that it’s worth the modest cost of a solicitor (lawyer) to advise you. That said, some agents exploit the tenants’ lack of experience and I’ve seen some appalling examples of that. Thank goodness you have a nice new home now.
@AdventuresAndNaps2 жыл бұрын
Thank you!! Thankfully we're much safer now.
@gregofthedump2 жыл бұрын
That sounds horrendous. I can honestly say, in thirty years of renting, I've never had an experience that bad. For most of that time, I've lived in the North of England. I spent a year in the South, and found it more complicated to rent than in the North, where most of the landlords were small-with no more than a handful of properties-and no letting agency. Also, housing associations are usually better than private landlords, for those with a low income (ie., me). I don't see the private renting situation improving any time soon because many politicians are private landlords, and they will go to any lengths to protect their income and power. 😒
@AaronTheHipHopGuy2 жыл бұрын
So sorry you had to go through that!That sounds like it was rough, but thank you for giving advice on what you should do when renting, I’m young and naive lol, so I appreciate hearing advice from you! This video was so well made and it was interesting to hear your story! So glad you’re in a better situation now and nice job with the video, it was great!
@AdventuresAndNaps2 жыл бұрын
Thank you so much!
@vernonstone7622 жыл бұрын
Sorry to hear about all that. Very glad you are doing better now and hope that the lessons learned serve you well going forward, your new place looks way better at least.
@angelique_cs2 жыл бұрын
What a nightmare! Holy cow, it's scary to think about everything you went through. So glad you got out of there and are now in this much better place (the flat AND the circumstance)
@AdventuresAndNaps2 жыл бұрын
Thank you!!!!
@SimpleEnglishVideos2 жыл бұрын
So sorry you had to go through that! What a terrible landlord experience! Wishing you lots of happiness in your new home.
@AdventuresAndNaps2 жыл бұрын
Thank you so much!
@mccpcorn20002 жыл бұрын
I remember how when you were moving you said there was a story to tell, and that you would get to it eventually. This sounds like a living nightmare. Kudos to you and your partner, and thank you for continuing to produce lovely content even though you were horribly stressed out and fearful. I can see why you were test tasting the beers now lol. Thank you for sharing your story, I know it will have been difficult to relive it, but I'm glad you have put it behind you now.
@AdventuresAndNaps2 жыл бұрын
Thank you so much!! I really appreciate it
@mccpcorn20002 жыл бұрын
@@AdventuresAndNaps You're welcome, Alanna! Hope you had a nice cup of Yorkshire after uploading this :)
@fourthdrawerdown62972 жыл бұрын
Joking aside, I found this whole thing rather unsettling and I am glad to hear that you are in a more suitable property now. I wish all the very best for the future. ✌️
@AdventuresAndNaps2 жыл бұрын
🙏🏻
@chrisshelley30272 жыл бұрын
Hi Alanna, that took courage, I was in a similar situation in the early 80's and I blamed myself for pretty much everything, the fear is very real, you doubt yourself and all decisions that you make and have made, it was something that really made me ill and still does to this day, you clearly have a good partner and I know that you will draw strength from one another, bless you both and you both take care always :)
@Paul-XCIV22 жыл бұрын
I'm sure you could have got the landlord on the lack of electrical inspection (EICR) too. That's definitely a no no! I've heard stories of people who have been mistreated by landlords who don't follow all the rules getting YEARS of rent back! Especially when it comes to the desposit scheme.
@spreston19962 жыл бұрын
The first huge red flag, which you should have heeded, was when he informed you to go to him instead of the letting agency for any problems. Hopefully, a life lesson learned.
@Drew-Dastardly Жыл бұрын
There is pretty much no difference between letting agency scum and private landlord scum. They are all leeching like bloodsuckers from the most rent they can take.
@gabrieloneill9682 ай бұрын
Why is this lunatic ex Landlord shouting at your partner for somebody else tripping on the steps. How is your partner to blame for someone else's mistake??
@t.a.k.palfrey38822 жыл бұрын
Even now, having left the Rachmannesque experience you experienced with your former, seemingly psychopathic landlord, I recommend you send this video to the Better Business Bureau at your former town. This way you will be helping to protect other, maybe somewhat naïve renters from having a similar, dreadful experience. Both the unethical behaviour of the letting agency and the threatening and fundamentally criminally dangerous actions (and inactions) of your landlord should be investigated by both the Bureau and the local council's landlord & tenent regulator. Thx for sharing.
@magnethand94782 жыл бұрын
Yes that's a great idea your totally right !
@carldarbyshire42 жыл бұрын
Your partner must have the patience of a saint. I don't think I'd have held my temper if that landord got in my face, especially if I was just trying to give him a heads up. Anyway Alanna, sounds like you and your partner are in a better place and I'm happy it all turned out well for you both. 👍😉
@AdventuresAndNaps2 жыл бұрын
Thank you!!!
@kenlongfellow2 жыл бұрын
Y'all are just too nice and tolerant. Property renters need to empower themselves with knowledge of the law and best practices for their own protection because there are a lot of unscrupulous landlords out there whose only motivation is to have someone else foot the bill for their ownership and perhaps pocket a few extra quid. It seems you are in a better situation now and I'm glad you've learned some valuable lessons from an untenable experience. (see what I did there?!)
@frasergavin418Ай бұрын
Alanna,my heart goes out to you,I hope you have a much better time at your new place and I hope this does not stop you making content ,I do like listening to your adventures . All my love fr om dundee
@dezboss2 жыл бұрын
Alanna, I've been watching your videos off and on for 4 years now and they have always unfailingly been hilarious, light hearted, insightful and wonderfully entertaining. To hear that you were both dealing with all this during these times is truly amazing and a great testament to how hard you have worked for your fans as well as your bravery. Fingers crossed neither of you have to deal with any of this again!
@AdventuresAndNaps2 жыл бұрын
Thank you!!!
@MS-192 жыл бұрын
Oh dear, Alanna. That's a cautionary tale and a half! The moment you divulged that the landlord was ex-military, I knew the type - quite possibly abused, and now sadly taking out that abuse on innocents including the two of you. Thank goodness that all was resolved - the wrong will fail, the right prevail! I realise that although that dreadful experience is now comfortably in the rear view mirror, the impact on you is likely to last. At least you now have the benefit of hindsight! Just remember: you have 125,000+ of us on your side! Hopefully nothing like this will ever happen to you again, and in opening up to us about it, perhaps you may save others from going through it.
@zapkvr2 жыл бұрын
Rubbish. The perp will go on to do it again if he isn't stopped. I would sue him into the poor house. The hell with letting god sort it
@MS-192 жыл бұрын
@@zapkvr You appear to have misunderstood that Alanna and her partner are in a different property under a different landlord. This perpetrator will not be abusing them again.
@mushypeasplease88722 жыл бұрын
@@MS-19 - you're assumption that a person is abusive because they have been abused themselves is misinformed. An awful lot of abusers are predatory and lack empathy and have no moral compass, they haven't been abused at all. Most people who have been abused do not go on to abuse anyone at all, ever. The self serving excuses abusers make all the time is nothing more than cod psychology. And the importance about reporting the abuse to the police and other regulatory authorities is that it protects any future possible renters from becoming victims. I'm interested to hear why you are so forgiving of this abuser and making such offensive excuses for him that condemns abused people everywhere as abusers.
@MS-192 жыл бұрын
@@mushypeasplease8872 It is indeed a sweeping generalisation on my part, but most of those I have seen convicted of abuse during my own lifetime have suffered abuse at the hands of key figures during their formative years. As you say, there are plenty of other abusers that have nothing of the kind in their history. Nature accounts for some; Nurture accounts for others. I am not seeking to absolve abusers of their crimes. Nor is forgiveness mine to offer; only those they have wronged could do that, and it is entirely up to them whether or not to do so. You are in error to infer or ascribe such desires to me.
@S.p.a.c.e.C.o.w.b.o.y2 жыл бұрын
There's some great advice in this video. Glad your new place is all good. I think it's more common than many would believe.
@AdventuresAndNaps2 жыл бұрын
Thank you! Hopefully it can help others!
@lukerowland232 жыл бұрын
so sorry that you and your partner had to go through all of that :( i’m glad that you have both found a better place now :)
@AdventuresAndNaps2 жыл бұрын
Thank you so much!
@paulbrown38202 жыл бұрын
Sorry this sound so scary, glad you are now away from them. Landlords like this are so scary there needs to be a register so you can see how good they are before hand.
@AdventuresAndNaps2 жыл бұрын
🙏🏻
@rowesk2 жыл бұрын
Completely agree re an online database, kind of like 'Rate My Professor' etc!! 🤔
@re_patel2 жыл бұрын
Yes, there are so many background checks required for people who rent, but not for landlords!!
@Rog_Ramjet2 жыл бұрын
I agree with a register for landlords in a similar vein to TripAdvisor that would sort the wheat from the chaf from a long standing landlord.
@clairesouter71162 жыл бұрын
I’m so sorry to hear that you have had to go through that rubbish situation. I cannot imagine for one minute you being a troublesome tenant. Sounds like he had anger issues!
@geolocate7 ай бұрын
Thanks for the thorough explanation of your rental nightmare.
@l.annlaflamme74102 жыл бұрын
I remember your previous video as you were just about to leave your old flat. Very happy to learn it turned out well. It's a quirky but charming residence you presently have. Long may you enjoy it.
@gerald112b2 жыл бұрын
I'm so sorry you and you're boyfriend have suffered this appalling behaviour. I've no idea why anyone one would want to cause you so much upset. You don't come across as ever wanting to cause anyone any trouble and I take you at your word that your partner is just as lovely. I hope sharing this has helped you process at least and you have a lot of happy days in your new home :)
@alistairdimarco80642 жыл бұрын
A truly awful ordeal to have to live through, can't imagine the underlying stress it caused. So pleased for you finding a new home. Did you get to take the Ring doorbell with you?
@AdventuresAndNaps2 жыл бұрын
We did!!
@Shining_Whit2 жыл бұрын
This was shocking! So sorry for you both. I've had a few issues with Landlords in the past but not on this level. Glad it's all sorted now and you can move on with your lives. Sounds like cheese and crackers time! Pos Cider too.....
@AdventuresAndNaps2 жыл бұрын
Thank you!! Thankfully things are so much better now!!
@grahvis2 жыл бұрын
Wow, that was an unpleasant ride. From things I've heard over the years, a person could have a KZfaq channel devoted to bad landlords. Some don't have a clue about tenants rights and what they can and can't do. I rent from a housing association and they couldn't be nicer, due to my age, they contacted me every so often during the worst of the pandemic to check if I was having any problems.
@AdventuresAndNaps2 жыл бұрын
Thank you!! That sounds wonderful, there's good people out there!
@Rog_Ramjet2 жыл бұрын
I am a landlord and could have a yt channel on nightmare tenants it works both ways. There are scum landlords, scum agents and scum tenants just saying.
@erictaylor54622 жыл бұрын
"Connected to the mains" is British for basically, "plugged in". The "mains" is the main electricity. An appliance can be plugged in like you would plug in a hair dryer or a lamp, or it can be "hard wired" into the mains, meaning the wirers are tied into the wiring of the house.
@1949corek2 жыл бұрын
From what the electrician was saying I would say the latter was the case, that it was wired directly to the mains. Useful that you do not have to pay for the electricity it uses, but the down side is that it is illegal and you can get arrested.
@MrBulky9925 ай бұрын
@@1949corekWhay makes you think they wouldn't pay for the electricity? Electric ovens are often hardwired into the mains (no intervening plug and socket) but the tenant still pays for the electricity.
@GreenWhitePurple2 ай бұрын
I think it means it wasn’t on its own circuit. Kitchen appliances use a lot of power and in the UK the voltage of the supply is quite high. So to avoid the risk of shock, large appliances should either have their own circuit individually or sometimes be jointly on a smaller circuit separate from the circuit/s for the rest of the house ( the mains circuit). This means they can have their own circuit breaker to cut in if needed and avoid the risk of electric shock.
@skinnyjohnsen Жыл бұрын
Wonderful video! Really good to know for young people to know. My own private landlords, when I was young, were the nicest people imaginable. Lucky me :-)
@glastonbury43042 жыл бұрын
never go to a landlord if there's a letting agency being used, you are the letting agencies customer not the landlords ...that other landlord sounds like a right piece of work that needs taking down a peg or two ...some sort of slum lord
@francescarossi60842 жыл бұрын
You are lucky to be alive! We lost a family member getting an electric shock from a dishwasher badly connected to the electric supply. What a horrible experience you had, I can imagine the stress you went through, I glad you are happy and safe now.
@San-zq3br5 ай бұрын
Currently interviewing for universities in the UK, and I'm from the USA. This has helped so much! I rented for about 8 years before I bought my own home in the states. I'll be selling my home, and I'll start renting again. This really helped me start thinking how it really is to rent and what to watch out for when I move. I love your videos. Side note, do you have any videos showing how to use the buses and trains??? I've used public transportation in Mexico when I lived there a few times, but I'm sure it so much different. We don't have any public transportation where I live in the state. :(
@starfish2588522 жыл бұрын
Well .. after reading all the comments and taking notes after watching the video, thank you very much for sharing ths.
@divbee3652 жыл бұрын
Your personality is an absolute delight my lovely much love from us 🏴💙👌
@Lanser19642 жыл бұрын
I might have missed it, but hope you took the doorbell
@AdventuresAndNaps2 жыл бұрын
We sure did 😂
@Quazlor2 жыл бұрын
Never. Ever. Ever, deal with the landlord directly if you have rented via a letting agency. Edit 1: And, if possible, only use email with the letting agent. Edit 2: And, really, really, do not interact with your landlord's sub-contracters.
@theviper1999uk2 жыл бұрын
What do you mean re: edit 2
@Quazlor2 жыл бұрын
@@theviper1999uk What it says on the tin mate. Edit: Because it becomes a game of Chinese whispers.
@Joe-pb3bm2 жыл бұрын
Email = Audit trail. Yes!
@davidfaraday79632 жыл бұрын
As a landlord of two properties I have never met, or spoken to, the tenants of either property, everything is done via the letting agents.
@christinegothard2776 Жыл бұрын
So very sorry for your terrible experience 🇬🇧
@malcomflibbleghast81402 жыл бұрын
i once had to move out of a property, because a friend of another tennant, beat me up.(didnt break anyting tho) I had to move out in a hurry, and didnt have time to hoover the room. Landlord claimed he had to hire a cleaner to do the room up and kept my 100 quid deposit. He was ex raf. and a professional arse. A fun situation.
@eadweard.2 жыл бұрын
What happened when you were beaten up?
@MCallsen2 жыл бұрын
Supportive and friendly comment - as usual - and I remember this episode from back when it happened. Glad the "military Caspar" is history now :)
@AdventuresAndNaps2 жыл бұрын
🙏🏻
@keithweelands58222 жыл бұрын
Alanna What a story. I'm glad your OK now. Your living proof that what doesn't kill you makes you stronger.
@AdventuresAndNaps2 жыл бұрын
Thank you!!
@brendanaengenheister5351Ай бұрын
I'm a landlord and I use a letting agent, the agent deals with the tenant I have never even spoken to my tenant, you absolutely never have to accept the landlord even raising his voice to you not face to face or on the phone.
@delithnutkins60172 жыл бұрын
My daughter is a landlord she has six houses. She’s had the usual bad tenants and good tenants. However on of her very good tenant left and left r he house in a very good state of repair. Whilst walking round the house with the estate agent to check everything was in order the estate agent said there’s some toothpaste. Round the bathroom sink do you want me to cancel the return of the deposit. My daughter was horrified that they could use this as leverage to keep the deposit. Absolutely not she said she will get her full deposit and I wish all tenants were like her. But it just shows you what sneaky things they do
@AdventuresAndNaps2 жыл бұрын
That's crazy!!
@kenc67482 жыл бұрын
WOW! I could really feel the stress you were having to go through with this, even through your smiles. It never surprises me how money greed drives some people. All we all want is a nice peaceful life. On a happier note it sounds like you are up speed on your legal rights. All the best to you both.
@AdventuresAndNaps2 жыл бұрын
Thank you!!
@ApiaryManager4 ай бұрын
I realise that this is some time ago but I have just watched this video. I'm horrified! The landlord is able to deduct the cost of replacing wear-and-tear items from his tax, so, there is no reason why this should be deducted from your deposit. You are 100% right on this. It sounds like you've had a really bad experience with this guy. Sadly, I don't think it's an isolated incident. My son has had similar incidents in HMOs as a university student. I won't go into it, but, landlords seem to be a particular "type" of person whose sole interest is how much money they can make from the tenant. Clearly, this is a generalisation and doesn't apply to ALL landlords but I don't believe it is uncommon
@daffyduk772 жыл бұрын
Re: dishwasher at 240volts - that's why UK bathrooms have a cord switch or an external switch
@gerrimilner94482 жыл бұрын
"i used to be in the milatry" in a situation could be percieved as a death thret as what he was saying is he is a trained killer watch it, so glad you moved. this sort of thing was apparently all the time before they changed the law in 1988. i had a landlord lock me out of and keep all my things once well after the law change, they just could not put my rent up in line with inflation
@timelwell70022 жыл бұрын
Whenever contemplating renting a given property, always *demand* (not ask, but demand) to see and to be given photocopies of the following: 1) Current (and valid) Electrical Certificate. 2) Current Gas Certificate (if the property has a gas supply) 3) Feedback from former tenants. If the landlord or letting agent refuse to do this, then move on to another property. But you can tell them that under the Freedom Of Information Act (2,000) they have a *legal obligation* to supply these upon demand. You can also inform the local authority (town, city or district council) that the landlord and/or letting agents refused to show you these. Rogue landlords are a menace and need to be stopped in their tracks.
@glazersout42723 ай бұрын
In your section about the electrical fire, your landlord has broken the law - the electrics should be checked every five years maximum and an EICR obtained before tenants can move in (I am a landlord myself). Great channel by the way - subbed. :)
@ralphfeay88572 жыл бұрын
Sorry you went through all that it’s so good for other people renting that you shared this. As there are some real rouges out there!God bless from Ralph &sheila
@charlestaylor94242 жыл бұрын
My goddaughter was having trouble over her deposit and it was stressing her. After a conversation we decided seeing her uncle was close at hand he should go with her. She went to the agency which was owned by the landlord with her uncle, he waited outside. The landlord shouted at her and her uncle went in - as a 6'2" ex rugby player he doesn't get shouted at much. After a short discussion where the landlord still refused the deposit he handed him his card which had the name of a medium sized Edinburgh law firm. His name, QC and partner. Then there was a letter before action giving him 7 days. She had the cheque before she left.
@AdventuresAndNaps2 жыл бұрын
What a horrible experience for her!! That would be so scary. Glad she had some support, that stuff makes me so angry!
@afpwebworks2 жыл бұрын
On the plus side, now you’re clear of that situation, you can be thrilled that you survived and learned from, an encounter with the legendary Arfur Daley ( tv show ‘Minder’) Also, using the famous “Dong dong” from ‘Law and Order’ was an inspired choice! I do hope things are swimming along more smoothly now. You have given me pause for thought about my own relationship with my landlord and shown me where I have allowed potential problems to emerge. Gotta fix those! Excellent and entertaining vid as usual Alanna. Thank you
@johnmassey552 жыл бұрын
I'm glad that it all worked out well for you and the butler in the end ! Thanks !
@AdventuresAndNaps2 жыл бұрын
Me, too!!
@AndrewwarrenAndrew2 жыл бұрын
Sounds like a shocking experience 😉 I once rented a place that had toadstools growing in the bathroom, my foot went through the kitchen floor etc had to threaten the landlord with environmental health dept before he did anything.
@hairyairey2 жыл бұрын
We've had issues renting in the past but nothing like this! Well done for negotiating the return of your deposit. Actually thinking about it our previous landlord (we bought the house off our last one) was going to sue us, but never did. We paid them half the debt they claimed we owed but they never responded. I hope this video helps you to come to terms with the experience. Like Adam Clark said your partner sounds awesome I think I might be having a bit of a man crush already!
@chrisbingham32892 ай бұрын
Old wire is death traps in older building's . Landlords are notorious for not giving a dam they are just interested in getting the rent.
@twelvesmylimit2 жыл бұрын
I'm so sorry you both had to experience that awful nightmare.
@AdventuresAndNaps2 жыл бұрын
Thank you!
@twelvesmylimit2 жыл бұрын
@@AdventuresAndNaps I've never had a landlord that bad but have had neighbours so terrible that I went to an extremely dark place. Thank goodness we are both out of those nightmares. I just want a little cottage in the middle of a lot of land!
@KiatHuang2 жыл бұрын
My wife is a landlord and what you are describing is a horrible experience with an awful landlord. What they are doing sounds illegal (unsafe wiring, entering the property without your permission). And the agent is letting them get away with it - unless they have not been told about it. Glad you are out of there.
@Ian-xx1xb2 жыл бұрын
I always forget about Tuesday oats and it always makes me smile when the alert pops up 😃 looking forward to watching very much after work 🎉
@AdventuresAndNaps2 жыл бұрын
Hope you enjoy!
@chrischatfield85502 жыл бұрын
Sorry i didnt respond sooner to watching this video Alanna though i did watch it on tuesday...I am so sorry you had to go through all that landlord stuff with you and your partner .......Hope everything is a lot better for you both now xxx
@Rjhs0012 жыл бұрын
Hi Alanna. I feel so sorry you had such a bad time. I really hope your current landlord and letting agent are more decent people.
@AdventuresAndNaps2 жыл бұрын
Thank you! We're much safer now!
@DavidJCane2 жыл бұрын
Most of these problems are down to the landlord not maintaining the property, but the failure to ensure that the electrics have been tested is a fault of the letting agency. Thankfully no electrocutions, but the first flat I rented 30 years ago was not the best experience. It was in the basement of a large Victorian house in London and the landlord lived upstairs in the rest of the house with his family. We had a separate entrance but there was a shared internal vestibule to the landlord's office that also connected back to the main part of the house. One day we came home from work and our sofa was gone. It was a folding futon style sofabed. We asked the landlord where it was. "Oh we need it for the weekend, we have friends staying, so we've taken it upstairs!" So we had nowhere to sit for two days apart from the hard dining chairs. The landlord's wife (new-age hippy) decided that she was going to start a group with her friends to bring all their kids together for social activities at their houses every Saturday morning. There were three of them in the group so every three weeks our Saturday mornings would start with a gang of kids doing a dance class in the room immediately above our bedroom. It sounded like a gang of baby elephants rehearsing for "STOMP!" ( kzfaq.info/get/bejne/j66bidlq08XcZKs.html ) We paid the electric bill for the flat ourselves and after a few months realised it was unusually high. We turned off everything in the flat and checked the meter and it was still going round (they still had dials then) - there was power still being drawn from the supply. Turned out the landlord was running half his house from our meter. He tried to deny it, but it was obvious. I waited until it was dark, then turned off the incoming supply at the consumer unit. All the lights upstairs went out. Eventually, we gave notice that we were leaving. "Oh no, please don't go, I don't have your deposit to pay you back yet." Back then there were no deposit schemes, but the landlord was required to keep the deposit separate to his own money. We spoke to the agent and he sided with us. There was no maintenance issues in the flat, so the agent and I agreed that I would simply withhold the last month's rent in lieu of the missing deposit. Landlord pleaded with us to pay the rent cause he needed it. Why would I if I knew that he was not going to be able to pay it back at the end of the month?
@john_smith14712 жыл бұрын
The mad landlord's questioning was another mind game trick, there was no obligation to explain yourselves, his query about how to assist the next tenant was a trick question..
@eze89702 жыл бұрын
I sympathise Alanna! I had no hot water for 6 months during the pandemic - cold baths only, but thankfully in spring/summer! So glad you & the 'Butler' are away from all this stress, & have learned new life lessons. Enjoy a relaxing new home with favourite treats! 'Butler' sounds like a great guy, you deserve each other!
@AdventuresAndNaps2 жыл бұрын
6 months 😮 That's so long! But thank you so much!
@jwi10854 ай бұрын
Sounds like most rental experiences i had from mid 90s onwards and is much more common than people think
@suzanneantippas84202 жыл бұрын
Oh my goodness, Alanna❤❤❤ What a horrible learning experience!!! You paid an awful price in fear, injury and diiscomfort in your own home but you're clearly much, much wiser and more capable now.. And you didn't just slink away and sweep all this difficuty and trauma under the carpet. So good for you, if anyone tries to take advantage of you from now on, you're a warrior more than fot for battle!!! I'm so glad you weren't killed by the dishwasher or by a fall on the insecurely lined steps. Or by that menacing creep of a landlord!! What an ordeal. All your viewers will benefit from the lessons learned in this epiisode. I'm sure have helped many others today.
@AdventuresAndNaps2 жыл бұрын
Thank you so much!!
@webbophone33772 жыл бұрын
Blimey, Alanna! Very sorry to hear you and your partner went through all that. Sounds stressful and scary as hell. Gobsmacked. Hope that your current situation is much better.
@AdventuresAndNaps2 жыл бұрын
Thank you! SO much better now, thankfully!!
@wuxing1002 жыл бұрын
If ever you have any questions or doubt about anything not just housing contact citizens advice, they have the law about everything right in front of them and will always talk you through it for free
@ross83382 жыл бұрын
Well done Alanna, you weathered the storm. Property landlords are very often spivs without conscience but you stood your ground well in this case because you knew your rights and/or you received good advice.
@damienoneill43552 жыл бұрын
Hi Alanna. I am a Landlord myself, and this story really resonated with me. Be assured that the vast majority are nothing like this guy - who sounds like he has Mental problems. There will always be predatory people who will take advantage of decent, nice people; it has happened to me in the past. I hope you and your partner who sounds lovely, have gotten some resolution. It's a cliche, but "what doesn't kill, you makes you stronger" - seems very apt in this case. Your inner beauty still shines strong. Now get back to drinking and eating 😉🤗
@samuelmelton83538 ай бұрын
All landlords are predatory
@stewartkingsley2 жыл бұрын
People should google renters rights, visit the Citizens advice online/in person, to find out their rights as a tenant. Additionally there is a standard contract that applies should the landlord decide not to give one. There are also requirements that must be fulfilled in a contract, otherwise the landlord would be in breach of the law.
@joshbrailsford2 жыл бұрын
You had a rough time there! I'm glad you seem to be having a better time at your current flat. You give good advice for anyone new to renting. When my sister moved away to study and rented several properties, she unfortunately had bad experiences with the majority of them. I feel thankful I've never had to rent and deal with landlords and letting agents.
@AdventuresAndNaps2 жыл бұрын
Thank you!!
@rattylol Жыл бұрын
No plug on the dishwasher instead just wired into the mains in the wall, people used to do this to get more items running on a wall outlet,very dangerous
@shearerslegs2 жыл бұрын
I’m really sorry that you went through such a terrible time, I am very glad that you were not alone and that you were both intelligent enough to be able to fight for your rights and I wish I could have been there when someone had to tell him you were threatening him with legal action. I genuinely respect and am thankful for the people who serve our country in the military but have never come across anyone who used it to bully others. I find it hard to believe that a bully would be popular in any branch of the military. Thank you for sharing your experience as it may spare someone else from suffering as you did. Thank you for making the video even though it must have taken you some time to do such a long video. I hope both You and the Butler are much happier in your new home and that you have a great week
@AdventuresAndNaps2 жыл бұрын
Thank you so much!! Thankfully we're much safer here and very happy!
@legacyversion1.02 жыл бұрын
I’m so sorry you went through this. Unfortunately, there are some VERY unscrupulous people around. But I applaud you for sharing it so that you can potentially stop anyone else going through it. I’m so glad you’re in a better place now.