Crooks hijacked a man's cell phone number and then stole money from his bank account using two-factor authentication. Carolyn Johnson reports for the NBC4 News at 6 p.m. on Monday April 16, 2024.
Пікірлер: 76
@Native7223 ай бұрын
These phone companies need better security
@CM8008s3 ай бұрын
I guess I’m safe. My cell phone company doesn’t even seem to have customer service!!😂
@francisgill19293 ай бұрын
LOL
@eMDiKhamPha3 ай бұрын
😂 good things when companies are not high tech
@vegasbaby36693 ай бұрын
Lol
@cynthia25533 ай бұрын
Good one!!!! 😂😂😂😂😂😂😂😂
@kyliefire50083 ай бұрын
In order to reset this guy's password they would've had to have had both: -His entire social security number -Last 6 digits of his bank account These are inside jobs. It's the people who work at the bank doing this.
@SilentServiceCode3 ай бұрын
Jeff could have clicked on a stealer malware at some point which sent his saved passwords to unscrupulous actors. That can provide enough info to impersonate Jeff down at the Verizon store and swap the sim
@Tokamak3.14153 ай бұрын
@@SilentServiceCode It's pretty clear from the number of hacks each person can find that personally affect them on Have I been pwned that you don't even need to be incompetent and give away your information. Experian, Chase, B of A, DMV, EDD and plenty of other sites that have all this information can be easily aggregated and sold on the dark web.
@nicholasmartinez3726Ай бұрын
yea ur wrong bro
@SilentServiceCodeАй бұрын
@@nicholasmartinez3726 yEa uR wRoNg bRo
@tucsonwillyАй бұрын
Hospitals have all your information and aren’t always careful with it
@jessesmith29223 ай бұрын
Sounds like the the cell phone service provider is at fault.
@vrotties3 ай бұрын
All these companies need to be sued out of business if they don't protect our personal info better. I'm sick of all this identity theft!!! If they can pay their executives multi millions of dollars in salary and bonuses, they need to take that money to protect our info better!!!
@JoyTeresaThornton-iz8hs3 ай бұрын
Verizon stole my SIM card and sent home without one. They would not replace it, even after they were to to do so by the law here in Douglas, Georgia. I can not get information from my iPhone. I can no longer use my iPhone. Them and Google are monopolizing the communication industry here in Ga. Verizon should be shut down along WalMart because we have no other phone stores here in Douglas, Ga.
@JoyTeresaThornton-iz8hs3 ай бұрын
Marketing
@shaggydawg54193 ай бұрын
Most financial institutions only offer phone number as the 2nd factor. Many do not let us create an online banking account without a phone number. That is a big problem.
@DelawareResident3 ай бұрын
This happened to me last year but I caught it right away. My mobile carrier failed to email me to inform me of a request to port out my phone number. They allowed this to happen. It took 6 days to get my phone number back and they had to give me a new sim card. I had to change out every login,password and pin on every single account I use.
@jerrylee38873 ай бұрын
Lawsuit is in order
@Lucky-ou4vz3 ай бұрын
The only thing Bank of America take Seriously is TAKING Your Money
@bpxl53yewz293 ай бұрын
It’s so insecure to ask for the verification code by text. At least email is a little more secure. Banks shouldn’t text you at all.
@sr22913 ай бұрын
My bank will only allow text codes.
@imaniperry19743 ай бұрын
I believe text codes are safer. Because the representative may not have your phone number shown on their screen. So, the system may have a button the representative push to send the phone number on file a code to be verified by account holder instead of the account holder verifying their actual account number.
@SonotCali3 ай бұрын
What happened to Jeff can’t happen to me. I don’t have money like Jeff 🤷🏽♂️
@francisgill19293 ай бұрын
LOL
@user-eh4jv6xw4l3 ай бұрын
They would go with mine too, lol
@vegasbaby36693 ай бұрын
Same!!!
@allieg40063 ай бұрын
Imagine living on a fixed income and all of a sudden it doesn't come the day it normally does because some criminal figures out a way to access your lifeline by offering a kid working for Spectrum mobile $200 to virtually swap your Sim card into their phone.
@andyyang70533 ай бұрын
Wells Fargo is the only bank allow to use a device for two factor verification.
@josephl36023 ай бұрын
Spectrum is a garbage company. I refuse to use them for anything and do my best to educate people on the horrible practices used by them so they may stay away as well. They need to go back to traditional Sims too. This digital Sim bs makes stealing information even easier.
@19907583 ай бұрын
Never use any transactions on my cell phone. No bank account no apple pay. No sending money to anyone under any circumstances. Is that includes family members. No apple pay at seven eleven nothing.
@mei60443 ай бұрын
WOW, that can happen. Can't even give your hone number ut anymore.
@OneManOnFire3 ай бұрын
Another reason why I only give out my burner number aka Google voice
@josephstecki2113 ай бұрын
😊back to paper...
@ruthabigaild.nehemie67482 ай бұрын
Uhmmmmm!!! My LORD!!!
@JamesRichardWiley2 ай бұрын
I don't do online banking at all. I use cash or checks and one credit card with Amazon.
@beautybysw3 ай бұрын
No the the facial recognition
@MelCowart-xu8xrАй бұрын
Cyber security has to improve along with the criminal element that works 24/7 to circumvent the systems
@sammyocgirl74113 ай бұрын
i keep nothing on my phone...just contact list...and a few pics....thats it
@Zemani.Moore2024Ай бұрын
I DON'T!!!!I CAN'T GIVE OUT SOMETHING I DONT HAVE !!!!
@Iamnosey4 күн бұрын
Don't use a phone! PERIOD..👍
@TwoHawksHunting3 ай бұрын
Bank robbers don't even have to go through the hassle and risks of physically going to the bank these days. It seems like our money would be safer buried in a suitcase in our backyards.
@minhazshahriar10463 ай бұрын
How how the crook lknows which bank he banks with and then user name, ac number??
@allieg40063 ай бұрын
If your phone had no password, anyone could check your email and be able to know which banks you use, where you shop, and access your voicemail. It's hard to comprehend until it happens to you. I hope it never does.
@douglassmith2989Ай бұрын
Jeff got lucky and got all of his money back. That usually does not happen. The banks will blame the consumer. I do all of my banking in person and if I have question regarding verification with the phone provider or bank, I also do that in person. Its too scary It seems like there is nothing you can do to stop these scammers and thieves.🤯🤬
@daphnelu73 ай бұрын
Scary....
@JamesRichardWiley2 ай бұрын
The cell phone provider cost Jeff half his savings.
@Zemani.Moore2024Ай бұрын
I actually have to have a WORKING non EXPERIMENTAL TOY PHONE
@brianbender79863 ай бұрын
Hmmm yeppers I don't think I have any money back for the present situations like a lot of work done and I am triggered by it
@jeffreyalanakins13093 ай бұрын
What do you think about data selling ?
@eMDiKhamPha3 ай бұрын
😮 wow WTH?!?! Don't mobile companies go through rigid verification before carry out transfer phone #
@imaniperry19743 ай бұрын
The bank representative may know someone (an accomplice) at the mobile company to help with the swap. Or that bank representative may work at a mobile company as well. There's so many possibilities. But I truly believe the ba k representative is behind it. Like, how the SIM swapper knew to take out half ($21k) of Jeff's money.
@SilentServiceCode3 ай бұрын
This has nothing to do with the bank. They got access to Jeff's online banking through getting a 2FA code.
@TwoHawksHunting3 ай бұрын
This is a financial horror story. 😮
@andyhaber893 ай бұрын
You could also use a physical security key
@OneManOnFire3 ай бұрын
You my friend have the correct idea
@GarlandLundry-oo7io3 ай бұрын
I don't think they replaced only a minute trivial amount intermittently.
@sr22913 ай бұрын
Dont do online banking?
@SilentServiceCode3 ай бұрын
No
@GarlandLundry-oo7io3 ай бұрын
BOA ripped me too, long ago.
@AzTurboMini3 ай бұрын
B of A didn't take his money but they replaced what was stolen. How did they rip this guy off?
@brentgroenhuizen6173 ай бұрын
Can we spend our money finding these guys. Not chasing down trump. Thanks
@letsgobrandon17193 ай бұрын
MAGA 2024!
@DreganMidz3 ай бұрын
“bank appount”
@jeffreybower59593 ай бұрын
i switched to the eSim for that reason and i have my account takeover protection and i never have to worry ever again🤣🤣🤣🤣🤣🤣🤣🤣🤣
@allieg40063 ай бұрын
It's a virtual switch. an employee does it from inside the mobile carrier. It's not a physical switch, so it can still happen