Hello Player, As mentioned on the webinar, our connections are point to point based. We do not support connections through switches, as we do not test the products this way. You may give this a try, however the switch must be of the same speed of the protocol being used. It seems like the switch used on your setup might not be Fast Ethernet (100Base-TX) as the DX protocol demands. For your reference: support.allen-heath.com/hc/en-gb/articles/4403553378449-Audio-Networking-gigaACE-and-DX-networking-VLANs-and-fibre-optics Thank you, Rafael

Hi! I'm sorry to hear you're having trouble. Please go to support.allen-heath.com to start a ticket and one of the team can look at this in more detail with you.

Hi Sebastian, Please go to support.allen-heath.com to submit a request for assistance this. One of the team will then be able to help. Thanks! Alex

Hello! You can indeed use your sockets from local and from your expanders at the same time. Simply make sure to patch each accordingly to an Input processing channel of the console. On the top bar of the I/O screen, make sure to select Local or SLink depending on which sources are you patching into your channels. For your reference: kzfaq.info/get/bejne/fd59rNV4qdOweXk.html Thank you, Rafael

@@AllenandHeathUK I am getting my DX168 in a couple of days. Thanks a bunch.

Hello Cla, If your SQ's Slink port is not currently being used for other connections, then you may connect the AR2412 here and the AR84 linked to the AR2412. Any additional Expanders that you wish to integrate on the SQ will require for the SQ to have fitted the optional SLink card on the I/O port. Cheers, Rafael

@@AllenandHeathUK Thank you for your answer. I have one more question, if I may. When I buy a new SQ5 and update the firmware, just install the latest one? I don't have to install all the previous ones?

Hello! The USB interface of SQ range allows you to stream 32 x 32 channels, which can be recorded on a DAW. If you need a higher count of channels for recording, I would recommend doing this over one of our optional cards and protocols: - MADI - WAVES - Dante All of which allow 64x64 channels of digital audio over a network. Thank you, Rafael

@@AllenandHeathUK Thankyou very much

Hello PJ, The racks are used to expand the amount of Input and Output sockets in the system. This allows you to connect more things that you would by only using the rear local sockets of the mixer. However, this doesn't expand the amount of PROCESSING channels that the mixer is capable of managing. The analogue snake analogy is pretty accurate indeed. Signal doesn't go through 2 preamps, as you must choose/assign the source for each channel: Whether the signal comes from the local socket, the expander or USB. Cheers, Rafael

Hello Emanuel, This would not be possible, I'm afraid. The architecture of the AR2412 Expander is built to be always the first one in the chain, it can only receive signal from the mixer directly, not from any other expander. You can, however, use both AR2412 with SQ if you fit an optional SLink car din the I/O panel to have a secondary SLink port. Thanks, Rafael

@@AllenandHeathUK Are 2412 and Ab 168 can I use together at the same time ?

Hello Emanuel, You can if each is connected through a different SLink port. Which will require to have a secondary SLink port available through the SLink card fitted on the I/O port. Rafael

Hi Greg, Yep, our engineers and developers are incredibly bright! Whilst there are benefits, there are also a few drawbacks to using 3rd party protocols. Within an A&H system it makes far more sense to use A&H protocols as they allow plug and play operation, automatic expander firmware matching/updating and provide the lowest latency whilst also keeping cost down due to there being no licensing fees or extra hardware required. If you want to integrate other equipment using 3rd party protocols though (which can obviously be extremely useful!) then we offer plenty of option cards with which to achieve this, including Dante/AES67 support. Other protocols and option cards are always being considered so we'd welcome your suggestions and opinions about these on our digital community (e.g. community.allen-heath.com/forums/topic/avb-card ). Thanks! Keith.

​@@AllenandHeathUK Dante is indeed a third party product, but TSN and Milan are from the makers of Ethernet, are actually open standards, and would arguably bring substantial benefit to AH and its customers. And you already have to count 5 incompatible Audio Ethernet protocols plus the auto-selecting SLink above some of them - you forgot ME! ;-)