Ninja Van: He quit banking to build Southeast Asia’s next big thing

Ninja Van: He quit banking to build Southeast Asia’s next big thing | Make It International

Рет қаралды 451,770

4 жыл бұрын

Chang Wen Lai’s express delivery service, Ninja Van, is tipped to be one of Southeast Asia’s next $1 billion unicorns. CNBC Make It’s Karen Gilchrist met the 32-year-old CEO in Singapore to hear about his bold bet to go from trading floor to entrepreneur.
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Пікірлер: 300

@carlo6870 4 жыл бұрын

Ninja Van delivers in the most remote places in my country. Even at a house with no connection to any road. lol

@infini.tesimo 4 жыл бұрын

That's how you become a dominator in any sector. Be willing to do whatever the other guy won't.

@galihpa 4 жыл бұрын

Someday They will find a new civilization if they keep doing that.

@ioogleio 4 жыл бұрын

Real Ninja

@ZubinB 4 жыл бұрын

@@galihpa 2025 - ninjavan starts amazon deliveries on the moon

@quocvu2603 4 жыл бұрын

Cz they re ninja

@Rad_Duke 4 жыл бұрын

And that's how you become a millionaire. Find a problem and create a solution.

@Nickex265 4 жыл бұрын

Rad Duke or create a problem and find a solution 😏

@sundaya1 4 жыл бұрын

@Alexis Vladimir Ortega what to do with socialist wth?

@sundaya1 4 жыл бұрын

@Alexis Vladimir Ortega even he do business legally? That not make sense

@WiseOnion 4 жыл бұрын

It's the best way to earn money. help others and yourself as well.

@mohdtaupik518 4 жыл бұрын

Or just sells things that people needs

@pedrohernandezjr4340 4 жыл бұрын

The mentality of determination! Keep grinding.

@CreatingCreations 4 жыл бұрын

I live in Thailand and third party logistics has seriously blown up in the past few years. And all the startups competing has amazing to watch. They'll call you before delivery and if you're not home they'll take it where you are even if that's the hospital or a coffee shop.

@OmmX8888 4 жыл бұрын

i also live in Thailand, Ninja van is the worst delivery service there is to-date, no one want to use their service anymore, many package delay and untraceable and their call center here is not helpful. they should rethink of they business here in Thailand, coz Kerry eat them by 10 fold.

@sundaya1 4 жыл бұрын

@@OmmX8888 Still better then thaiposts that just send you a receive package card in your mailbox so you must pick up your stuff yourself

@sundaya1 4 жыл бұрын

@blue copper That is the real ninja lmao

@firecatchingcat5332 4 жыл бұрын

Yeah same in the philippines , even if you are in the market, they delever it...

@mewsao 4 жыл бұрын

Yeah but we don’t use Ninja here in Thailand

@VocaFan4ever 4 жыл бұрын

In the Philippines, most people first use ninja van because of shopee. It was funny at first because we got a text that said "A ninja is coming!" And we FREAKED OUT HAHAHA "what? A ninja?" "Who's coming?" "Is this a scam?" 😂😂 "Your ninja has arrived" / slowly going to the front door of the house /

@M0rdFustang 4 жыл бұрын

I wish I knew about this company while I was there lol

@DarkwearGT 4 жыл бұрын

@@M0rdFustang when there start in singapore When they get their first big investment they got a lot more vans and expand to malaysia Then all the locals work together to make singapore econmy better

@gjinro743 4 жыл бұрын

ideal businessman taking care of the employees so they love the work that they do. this in return will give you unlimited revenue.

@VerStarr 4 жыл бұрын

Here for the KZfaq algorithm and hope some of that unicorn money glitters onto me

@nw9801 4 жыл бұрын

Ver Starr - The Commuter Experience hey I remember you from that Graham episode! I hope you continue to be very successful!

@VerStarr 4 жыл бұрын

N W I’m always lurking!

@nickeldime1691 4 жыл бұрын

LOL! I was concentrating more on the fine women than the story itself.

@ilove2929 4 жыл бұрын

Good luck for this guy. The competition is tuff bruh...the local ones are hard to beat, but we'll see

@lindseylim8026 4 жыл бұрын

And the delivery guys are called ninjas! Excellent

@newking8395 4 жыл бұрын

I didnt think about Ninja van when i was young I only know Ninja,thats how the movie decieves us.😂

@pizaclatonddd3081 4 жыл бұрын

Ah yes ninjavan my hero

@danialirawan294 4 жыл бұрын

Yeah....Singaporeans hate Ninja Van though. The deliverers are just like real ninjas. Never there.

@shuklasarkar4327 4 жыл бұрын

How?

@kanzai12 4 жыл бұрын

LoL, funny. This ninja claim cover 100% but yet here Malaysia, a second country after Singapore, still cannot reach to my hometown. Other like DHL also reaching here, and that parcel overseas yet my parcel for this ninja was local yet had to handover to other carrier

@missnlahi 3 жыл бұрын

😆

@LERNNGEDU 4 жыл бұрын

Thanks.. for your.. company my ordered items..is safe💛😊

@whitehat_stanley 2 ай бұрын

This is inspirational

@owenchuarbx 4 жыл бұрын

They also do deliveries for Lazada Orders too.

@harryzulu138 4 жыл бұрын

amaizing

@peterkogl1329 3 жыл бұрын

Excellent!

@kentwp 4 жыл бұрын

Well, I ordered a pair of $800 headphones and a standing fan both were assigned to them. The headphone came in a plastic bag with a battered box. And they told me they lost the standing fan after delivery was initiated! Both were local deliveries

@snackgila 4 жыл бұрын

Its a good move, they should focus to indonesia market, since people addicted to buy online in indonesia

@wh7824 4 жыл бұрын

Indonesian here, i think Ninja Van isn’t doing that well in Indo as we already have Gojek and JNE that most people are more familiar with, but what they are doing is indeed awesome, as i move around Indo and Singapore almost 3-5 times a year, i often use Ninja Van when in SG. Pretty cool service they have.

@Waryaatv123 4 жыл бұрын

Every one is talking about the NINJAVAN owners... But the reporta has to EAT more FOOOOOD😀😀

@Stoneface_ 4 жыл бұрын

Waryaa TV ikr too skinny

@jebbo-c1l 4 жыл бұрын

maybe because thats what the video is about?

@rajib2876 4 жыл бұрын

Waryaa TV She need to have GNC delivered by ninjavan 😇😇

@jetus3384 4 жыл бұрын

@@rajib2876 Food Panda will do the job.

@taz3567 4 жыл бұрын

That is quite rude, your mum raised you better than that

@faebalina7786 4 жыл бұрын

not only did he find a problem he found a BIG one hence big rewards and most importantly big growth as other things like infrastructure improve and disposable income increases so nows a good time for competitors to grab a slice

@jaychow3208 4 жыл бұрын

Nice!

@carboz7 4 жыл бұрын

So inspiring.

@dukevanlien4985 4 жыл бұрын

Nice

@Santo-Capro 3 жыл бұрын

NinjaVan needs to proliferate into all South East Asian countries to make their logistics statistics go up,and to deliver parcels more efficiently and faster.

@mythsandfacts35 Жыл бұрын

Singapore is not really a country, its just a whole city to big countries such as Malaysia, and especially Indonesia with so many islands, it's almost impossible to do 1 day delivery accross the country there

@xionglin2009 4 жыл бұрын

Karen is cute, professional, but mostly cute:)

@nishantkushwaha5846 4 жыл бұрын

😘

@Tapankumarr12 4 жыл бұрын

Indian postman's doing this since decades now. Hats off to them!

@superjit6190 4 жыл бұрын

UPS has been doing in USA for centuries

@Tapankumarr12 4 жыл бұрын

There is a lot of difference in the pay, connectivity, and UPS is a private company. Also, I am talking about the largest postal network in the world & In no terms am I comparing US & India.. 🙂

@anujp7554 4 жыл бұрын

👎🏽

@GolfwithHuzly 4 жыл бұрын

My parcel was delivered by Ninjavan last week. Quick and good customer service! Their staff and delivery men were very nice and helpful. Kudos Chang Wen and the team 👌🏽

@maan1450 4 жыл бұрын

Ninja & Monk combo

@animerocks2468 4 жыл бұрын

A lot of former bankers end up going the startup route it seems.

@dee5903 4 жыл бұрын

Warren S. bcoz they have data

@treepeenbawlz1934 4 жыл бұрын

They have access to good capital and they understand the economy better than most, with connections to industry analysts

@GauravMaheshwar 4 жыл бұрын

yes, bankers know how money works, #motivationTOP10

@GameFuMaster 4 жыл бұрын

@@treepeenbawlz1934 yep, there's also the fact that a lot of them have connection, so have an easier getting a seed funding round even without an MVP

@chansaicommerce1721 4 жыл бұрын

COOL

@myfamilytvchannel9977 3 жыл бұрын

Wow that is good

@crimsonDyNaM0 4 жыл бұрын

Personally I have been quite disappointed with their services from a consumer and a supplier. Multiple times we wanted to do a simple delivery with them but they come across as so exclusive that we could not even have a first try of their services. Disappointing service and sales team who only care if you are a big company.

@samsumggalaxytab6890 4 жыл бұрын

Interesting brand name. I like it NINJA

@nganly9305 4 жыл бұрын

In Vietnam, I don't know this start-up. It doesn't appear on the shopping online apps.

@skpr7 4 жыл бұрын

Avoid this brand, they only look good for the media, in practice its a whole different story. I gave them a go despite the bad reviews, ended up I also experienced poor and slow services.

@lupusdei0819 4 жыл бұрын

Order anything online in Asia it takes soooooo long

4 жыл бұрын

Hope u can check NinjaVan Philippines., poor customer service, keep on rescheduling pick up dates.

@satriawiraguna366 4 жыл бұрын

ninja express in indonesia suck, they send packages slower than other competitors ...

@poopice. 4 жыл бұрын

Gosend same-day jabodetabek terbaik. Gosend pada pake tas khusus anti air lebih safe ujan jga jalan terus... Ga kaya grep 🤣

@dukevanlien4985 4 жыл бұрын

Stop hating on him u probably just mad u broke

@allanyurag2850 3 жыл бұрын

dude same here in my country

@ernestkj 4 жыл бұрын

their drivers drive like ninja too...

@edmundchung1954 4 жыл бұрын

They have so much funds but their hotline offered 0 help, parcels always go missing even after check-in at their warehouse and always delay delivery during "peak" season which is just some company like shopee doing promotion? 300M bucks of funding and their hotline can't even trace their driver? Wow.. pure greed..

@fiki2501 2 жыл бұрын

Mantap ❤️

@lumapas 4 жыл бұрын

Too many complaints here in the Philippines about ninja van. Google it!

@muhammadalfatih7138 4 жыл бұрын

The international logistics performance index ain’t fair since Singapore is a size of a peanut compared to its neighbours

@allanyurag2850 3 жыл бұрын

true

@nat0106951 4 жыл бұрын

but shopee ninja van still can't deliver in my location. almost a tourist destination... can't understand why

@terrestrialaccessnetwork8456 4 жыл бұрын

Someone get her a cheeseburger. Cool company!

@octogory7369 Жыл бұрын

Ninja van in Indonesia (also known as Ninja Xpress) had applied an unfair commission policy to its partners following the increasing oil prices on September 2022. All Ninja Xpress outlets protested against this new scheme. They are hoping that the board of Directors to re-evaluate the scheme to ensure fairness in running their business.

@YesJadey 4 жыл бұрын

I like ninJavan service too hehehe they informed us if the riders are coming. Unlike other services. :( That will surprise you

@joeishere500 4 жыл бұрын

And then AMAZON buys them out and they live happily ever after.....

@mrawesome3959 4 жыл бұрын

JN Jeff Bezos be like “ here’s $2billion go have a vacay now lol “

@ClarenceJannaNieva 4 жыл бұрын

Haha I can live on that $2B

@aerojetrocketdyners-2538 4 жыл бұрын

@@ClarenceJannaNieva build a Singaporean Rocket Company, Bezos style.

@hassanuddin6923 4 жыл бұрын

Lol

@allanyurag2850 3 жыл бұрын

no one would buy this trashy company

@bukanhaziq2851 4 жыл бұрын

fastest delivery only 10 days ☺

@myanmatharkaung 4 жыл бұрын

that 1% is handled quite badly xD he should chat with his own useless customer support

@AicxMedina 4 жыл бұрын

There are bad reviews of Ninja Van couriers in the Philippines.. stealing.. :( I wanted to try the service, but scared.

@dianabonier9011 4 жыл бұрын

They are good and reliable. dont trust google review

@AicxMedina 4 жыл бұрын

@@dianabonier9011 no not from google, but actual customers reported in the news :( maybe just in the Philippines?

@dianabonier9011 4 жыл бұрын

@@AicxMedina ok sgp is good servce

@tunaman6237 4 жыл бұрын

Yup mostly parcels being stolen by ninjavan delivery boys , first hand experience

@rissapretentiousreader4929 4 жыл бұрын

@diana no they are not reliable. they steal parcels and report them as lost. it also takes them 3 weeks to deliver items that other courier services can deliver in a week

@daveyenjan1387 4 жыл бұрын

Just yesterday receive order via ninja van. Some common car came and deliver the item, 😂😂, item received in good condition though.

@happyface96 2 жыл бұрын

They still have a long way to go in Malaysia, J&T was quicker to capture the market than them, at least that's how it felt on the ground. More power to the NInjas though.

@bongmonton9086 3 жыл бұрын

delivered by "Ox Cart"? please do show a picture.

@rajeshm8093 3 жыл бұрын

Really get videos. How can we help help you?

@withpikachu2402 3 жыл бұрын

This is very crazy now. If buy a van, it is a risk free investment because you can deliver for parcel companies. There is no free vans available in the country. If you just own one van, you can make big profit.

@btmaria 4 жыл бұрын

Ninja sucks in the Philippines. Your drivers, or offices, send messages via text informing that the package will be delivered but no one arrives. Upon checking the app, it says that the receiver did not accept the package.

@CarsSupercars 4 жыл бұрын

Good. He looks honest

@paulbunyon4955 4 жыл бұрын

Great business but he did not talk about using drones to deliver packages ! 😆

@TheJttv 4 жыл бұрын

Because it is not gonna happen in most places. Especially in big cities. It will only every happen in rural settings.

@paulbunyon4955 4 жыл бұрын

Thanks ! 😆

@alex46215 4 жыл бұрын

Because its ninjavan not ninjadrone

@MIAKUMACHAN 4 жыл бұрын

You can't leave the package in the front door, some packages are even cash on delivery.

@paulbunyon4955 4 жыл бұрын

@@MIAKUMACHAN thanks for the info !😆

@randomkness5173 4 жыл бұрын

I can attest to the quality service Ninja Van is doing in the Philippines😍👍

@fakeapplestore4710 4 жыл бұрын

why not just have post boxes around the country?

@ivarvoorel3590 4 жыл бұрын

unfortunately everything starts with good intention to solve an issue, however it ends-up chasing profits at all costs to make investors happy - throwing anything necessary under the bus... how can find balance in this process, making happy and still being passionate and solving the issue +_+

@markanthonysangalang2772 4 жыл бұрын

Ninja Van in PH is the worst! I worked in a fashion brand using them as a courier and we shipped an item 4x and the item that arrived is different from what we ship. Some employees are opening the packages!

@hammad8954 4 жыл бұрын

In a couple of days Amazon is gonna buy it

@Stoneface_ 4 жыл бұрын

Mohammed Hammad 😂 we’ll see

@rizkyadisaputra 4 жыл бұрын

Ninja has expand to my home country Indonesia

@GauravSingh-wl8el 3 жыл бұрын

Which countries are included in southeast Asia? I just know Asia..

@511dydy 4 жыл бұрын

Tbh, i used their service once 2 years ago. My packet got stuck for more than 1 week. Got lost somewhere. My last time

@1stormriders 4 жыл бұрын

that happens EVERY DAY dont matter which courier, why you crying when you already received it ?

@511dydy 4 жыл бұрын

@@1stormriders Dude, never happened in years when i used other couriers. The customer service was lousy too. Im just expressing my disappointment. Why should you cry responding to my comment? You work there?

@jma7399 3 жыл бұрын

boot strapping with a rolex

@williamd7161 4 жыл бұрын

So Ninja Van is a competitor to Lalamove?

@85Z28 3 жыл бұрын

Better watch out ninja coupang is moving into Singapore

@bjonyeoh 4 жыл бұрын

Delivery never arrives on time or gets lost in transit

@winnieq7242 4 жыл бұрын

I know right!

@linghwalien7939 4 жыл бұрын

NinjaVan has long way to go compared with others.. please improve

@ki6eki 4 жыл бұрын

Wait till ups or dhl or menlo buy them

@originalunoriginal4055 4 жыл бұрын

Who are your competitors and what challenges do you expect to face in the future? What are the business goals you hope to achieve by 2025 ? Will you adopt automation systems or are you taking a conservative approach that could be an operating cost burden?

@cvbcresearchclarencev.b.c. 4 жыл бұрын

🖐⚡️ Business Remedy Coordination 📦

@IstoryangPagibig 4 жыл бұрын

What's the presenter's ig tho? Asking for a ninja

@richlizard709 4 жыл бұрын

Ninjavan is very popular in our country. Greetings from Thai! Thaithai, Rizal

@OmmX8888 4 жыл бұрын

in Thailand, Ninja van is not doing so well, it can't complete with other company, and there service is SUX, sux so bad that nobody want to use it anymore.

@OmmX8888 4 жыл бұрын

btw, in Thailand Ninja Van use alot of freelance driver (which is very bad) unlike what this clip said. not sure if CNBC got their FACTs right or not.

@crystalyeowchingching1036 4 жыл бұрын

背后老板你爸爸，哈哈哈哈哈哈哈！！！

@MIAKUMACHAN 4 жыл бұрын

Nothing new, no original idea, not the 1st or even the biggest in SEA. But they do help make the bussiness going faster since the demand is too high before ninja came specially in indonesia. Even tho i usually use direct delivery order like grab express, more expensive but still way cheaper than me going to the shop by car.

@addicz2 4 жыл бұрын

This guy Ninja Express?

@izkrnv9276 4 жыл бұрын

@@addicz2 yes. Ninja van = Ninja express in Indonesia

@addicz2 4 жыл бұрын

@@izkrnv9276 I will Never use Ninja Express then. Thank You.

@dr.awangfaisal7692 4 жыл бұрын

She’s beautiful

@NotShowingOff 3 жыл бұрын

It seems like the point here is to invest enough capital in order to beat the competition of the local businesses and become a monopoly yourself. Kind of like the old days of warfare when one kingdom would borrow troops from another conquered kingdom in order to wage war on a large kingdom.

@allanyurag2850 3 жыл бұрын

dude this shitty company need to be close

@justsomeguywithoutamustach2822 4 жыл бұрын

Even Zilingo is partner of Ninja Van

@AMM0beatz 4 жыл бұрын

Southeast asia is a good market for startup, due to its rising economy and middle class.

@bukancalonpns 4 жыл бұрын

They operate in Indonesia under Ninja express name. Their ex-employees mass migrate to a new startup and ruin that new start up just in 1 year 😞😞😞 If we're saw ninja express in there CV we should double check them haha

@rz9957 4 жыл бұрын

Why ?

@bukancalonpns 4 жыл бұрын

@@rz9957 office politics

@GameFuMaster 4 жыл бұрын

so it's kinda like amazon? But just delivery side.

@farland789 4 жыл бұрын

GameFuMaster might as well say it is like any other company but just the delivery side. This is a logistics company duhhh

@GameFuMaster 4 жыл бұрын

@@farland789 i like my comparison better

@putriamelia5663 3 жыл бұрын

Ninja xpres Indonesia harus ada audit besar besaran buat boss boss ninja xpres indonesia banyak yg pada korupsi dari segi hal jabatan dan bonus sewa mbil