Thanks very much, @A. Nona Mouse! I'm so glad you're enjoying the videos. Congratulations on your new NX!

Wow, thank you! Thank you so much 😀 Congratulations on your new NX350h! I'm so glad I could help you learn all about it and feel good about your choice in vehicles. I really appreciate your support!

Awwww! Thank you so much @Villagemayor!! I'm so glad you are enjoying my videos and they are helping you make the most of your new NX! What a treat! Thanks very much for all of your support!

@@NorthsideLexus We as NX owners want to thank you for producing these videos. They are a lot of work and we all benefit even though we don't live in Houston. I am a member of various groups and your videos are mentioned and recommended. Keep up the great work!

@@village_mayor ☺Thank you so so much!

Absolutely incredible work! I work in IT and you taught me things I didn’t even know about Apple CarPlay! You’re so through and your voice is so soothing.

Oh my gosh you are so sweet! You just made my day! I don't have a production crew...it's just me, a few different smart phones, a blutooth mic, a couple of tripods and my Macbook Pro! LOL! I do this in any spare time I can find during my full time jobs at the dealerships. I really enjoy it and I'm so glad the quality is good for everyone! I really appreciate your kind words and support! Thank you so much for being here!

@@NorthsideLexus I just watched this and it was outstanding!

@@Randyindecatur Thanks so much! SO glad you enjoyed it!

What model and color?Called dealer last week for a new NX fsport ! It will be coming in the end of the month! I am stoked presently driving a 2019 V wagon alltrack ! I thought about a hybrid but I maybe put on 5 to 8000 miles per year!

Aww! Thank you so much for your support! I'm so glad you are enjoying the videos! ☺

Thanks so much! I wish I had a team LOL! I would be able to get more videos done for everyone and much faster! I'm really glad you like them! Thanks for being here!

Thanks so much, Andy! You are so kind! I'm sorry you are having to wait so long for your new NX, but I hope you will love it when it arrives! I'm happy to help you be ready to make the most of it! Thanks again for your comment and for watching!

Great to hear! Congratulations on your new NX!

Thank you so much! I'm so glad it was helpful for you! Thanks for tuning in with me!

You are so sweet! Thanks so much for being here! Congrats on your new NX450h+ 😊

That's awesome! I'm so glad I could help! Thanks very much for watching and I hope you enjoy your new NX!

Thanks so much for your support, Paula! I'm so glad the videos were helpful for you. Congratulations on your NX450h+ :) I love that car!

Thanks so much, Gary! Congratulations on your new 350h! I'm so happy to be able to help you learn even more about it! How fun that your sales person is enjoying the videos also! Thank you again for taking the time to leave a message :)

I’m getting my Fsport End of the month I was wondering when you turn the lights on in the app function does it turn all the lights on or gives you option for parking lights? I’m not crazy about the radar cruise in my wife’s RAV4 , I like the idea of being able to change the following distance my biggest complaint was slowing down too early on approach of another vehicle! Enjoy!

Thank you so much for your support and very kind comments! I'm glad to get to help you learn even more about your Lexus NX! The Deep Dive videos are definitely a labor of love. I work on videos for us in my spare time between my normal job duties. I started the long videos because of the pandemic and not being able to teach our Guests in person about their new Lexus. I had no clue they would be such a hit. I was originally planning on stopping once the world opened back up, but so many people enjoy them so I'm going to keep making them. I wish I could get them done faster, but I just work steady at it and appreciate everyone's patience when it takes me a while ;) Thanks again for tuning in with me!

Wow, thank you so much @Skylar! It's so awesome to see you on here with me! Thanks as always for all of your support!

Thanks so much for your support! So glad to have you here!

Aww! Thanks so much, Xavier! I'm so glad you're enjoying this video as well! I really appreciate your support. I'm sorry it took forever for me to get it filmed and edited. Learning, training, filming and tracking all the cool new features! Whew! I wish I had a crew to help. It's just me, my iPhone, a mic and my Macbook Pro ;) I'm so glad everything is showing up at a high enough quality for everyone! I really appreciate all of your support!

@@NorthsideLexus Hello. If all this work has been done single-handedly, I can only say: hats off to Melissa!

@@xaviercanas3711 🤗Thank you!

I'm so glad it was helpful! Thanks very much for tuning in with me!

Thanks so much! I'm so glad it is perfect timing for you to learn more about your new 450h+. Hope you enjoy it! I still can't wait to get my hands on that model! If I'm able to get access to one for filming I'll do a special video for anything I'm able to learn about it that may help. It will probably be a while, but in the mean time I've seen some pretty good information on the RAV4 Prime that may help. Enjoy your new Lexus!

Thank you so much! I'm so glad it was helpful for you! Thank you very much for tuning in with me!

Thanks so much! Congratulations on your new NX! I'm so happy to help you make the most of it!👍 Thanks very much for tuning in with us!

I'm so glad to help you with your new NX! Congratulations!

You are so welcome! I'm so glad you are enjoying the tutorials!

Congratulations on your new NX350h! That's so exciting! I'm glad to help you get ready to enjoy all of the new features! Thanks for being here!

Hi @bacon2bacon! Thanks so much for tuning in! How did I miss that?!? Headlamp washers are linked to windshield washer operation and the headlights must be on. I'm not sure this link will work, but try this: assets.sia.toyota.com/publications/en/om-s/OM78341U/pdf/OM78341U.pdf page 217, for more detail. In case the link doesn't work: This is what the Owner's Manual has: Pull the lever. (Front windshield washer) The front wipers and washers will operate. The front wipers will automatically operate a couple of times after the front washers operate. Vehicles with headlight cleaners: When the headlights are on and the lever is pulled and held, the headlight cleaners will operate once. After this, the headlight cleaners will operate every 5th time the lever is pulled. I'll make sure to mention this in future videos. Thanks again!

Thanks so much, LeeAnne! I really appreciate all of your support! Congratulations on your new Lexus! I'm happy to help you learn all about it!

Wow, thank you so much, George! It's always great to hear from you!

That’s fantastic! Did it bring your NX to version 1040? They just announced this to us as well that the OTA was being sent out. It will roll out is small batches so the servers can manage all of the updates at once, if that were to happen. It’s a smart, slow and steady approach to the roll out. Glad it is finally here and working well for you!

That's awesome, Catherine! Welcome to the Lexus technology family! I'm so happy to have been able to help! Thanks for being here with me!

Thanks so much, Steve! I'm so glad my videos are helpful for you. Congratulations on your new NX! I know there is a lot to learn, but I hope these will help you make the most of your amazing new car! Thanks again for being here!

Happy to help! Congratulations on your new NX350h! I'm glad to get to help you learn all about it. Thanks very much for being here!

Aww! Thank you so much for your amazingly supportive comment! I really appreciate you! You've made my day!

@@NorthsideLexus oh my god. I just learned that you’re doing all of this by yourself. I’m blown away. I really thought this was a team effort. You are that amazing. I can’t imagine how exhausting it must be to film and edit all of this by yourself. Wow. Simply wow.

@@Rightonrightoff You are so sweet! The team effort is in the learning and training. I learn so much from the Lexus College, Lexus area trainers and this amazing group called the Lexus Inner Circle that I am part of. We have about 15 of us across the country and we try to help each other learn and troubleshoot anything we can get our hands on. Then I go through the vehicles with a fine tooth comb and film like crazy and edit like crazy. I really enjoy it. My actual job is as a Lexus Technology Specialist (yep, that's a real thing), in-house trainer and Department Director for Technology and Outreach for our two stores. I never dreamed these deep dive tutorials would be such a hit. I only started making them, because of the pandemic. I wasn't able to sit in person and teach the features to new owners so this was a virtual lesson back up plan. Now it is a big part of what I do each day and I am so grateful for the opportunity! People like you, who take the time to share your support make it all worth it!🤗

LOL! Right!?! I kept thinking I should add an intermission ;-P Thanks so much for tuning in with me, Craig and for hanging in there while I worked on Part 2. My son said it's like when the Black Window movie kept getting delayed. Bwahaha! Not sure if he was trying to say I was taking forever, the video is super long or he knows I love Marvel...but it cracked me up! Thanks again for being here!

Thanks so much, Peter! 👍 Congrats on your Lexus! I'm so glad to have you here with us!

Thanks so much for tuning in to learn with me! Congratulations on your new NX!

Yay! Congratulations on your new NX F-Sport! I'm so glad you're loving it! Enjoy the video and let me know if you have any questions. Thanks for tuning in!

Thanks so much for your support! I'm so glad you're enjoying my tutorials and so glad to have you here!

Hi Fred! That's awesome to hear! I'm so glad I could help you learn more about your new NX450h+ I have some other NX videos that might help. Here's the NX Playlist link: kzfaq.info/sun/PL4lBXG_KFg_Ai-dMa1gNG_bm9RJth3m7N Thanks again for being here and congrats!

Awesome! Thanks so much for tuning in to learn with me! 👍 I'm so glad your here!

I was going to order one, but the sales guys said it would be 9 months or more! So looks like I am waiting for the right one in the area to show up.

Oh gosh! Timothy, I'm so sorry. Both of our dealerships had NXs stuck at the port for months. I'm not sure what they did to finally retrieve them, but I think the keys went to sleep and even the batteries needed to be jumped because they sat so long without being driven. I hope they are able to retrieve your vehicle for you soon. I'm glad you enjoyed the video to learn all about it in the mean time. Thanks very much for being here.

Thank you very much! I really appreciate your kind comments and support!

I LOVE this idea! I do get asked about how to manage things in a car wash. Since there are different types of car wash conveyers and self driven, I'll need to do some more research, but I love this suggestion and will work it! Right now I am buried in LX footage for that deep dive and am way behind on finding time to edit. (Sigh). This is on the list though! Thanks so much!

You are so welcome! Thank you very much for your support and for tuning in with me for this latest deep dive. There is so much to learn on this new vehicle! I'm so excited for you and hope you love it! Congrats on your new NX350h!

You have made my day with your very thoughtful comment and support! Thanks very much! Congratulations on your new NX!

Thank you! So glad you enjoyed it!

I'm so glad it helped! Thanks for tuning in with me!

You are so sweet! Thanks very much for tuning in with me. I'm so glad my tutorial was helpful for you. There is so much to learn and use on the new NX. I hope you are loving your Lexus!

Yay!!! Thanks so much! Congratulations on your new 24' NX Hybrid 350! Such a great car! Thanks very much for being here with me to learn about it!

Yay! That is so awesome to hear! Congratulations on your new NX and thank you very much for tuning in to learn with us!🤓🥳

I’ll be getting my new F sport end of the month! I’ve watched this twice already! Are you happy with your NX!

@@samsacre That's awesome! Yes, it has been a dream!

Hi Linh! Thanks so much for tuning in with me! I'm very happy to help you learn all about your amazing new vehicle. Congratulations on your new NX!

Thanks so much for being here! I’m so glad you enjoyed it! ☺️

You are so welcome! Thanks so much for watching! Glad you're here!

Thanks so much for hanging in there with me! Hope you enjoy it!

Hiiiiiiiiiii, Kagisho! It's always so great to see you here! Thanks as always for your support! I hope all is well with you!

Thanks so much! I'm so glad you enjoyed it!

Thanks so much, Marie! I'm so glad it has been helpful for you! Thank you for tuning in with us!

Yay! Congratulations on your new NX 350h!👍 The Nori Green is a lovely color. It really changes in the sun compared to at night. I love how the color has a lot of depth to it! Thanks for tuning in to the channel! I'm so glad you're enjoying the videos!

That is great to hear! Thank you so much! Congratulations on your new NX! We finally got our first NX450h+ at our store and I will work on a short video specific to the differences on the PHEV. It could take a bit for me to film and edit, but I'll have it for everyone ASAP. :)

@@NorthsideLexus Yaaa.... I can't wait!

Thanks so much, Geoffrey! I couldn't do it without our super Lexus Inner Circle team and everything we are able to learn and troubleshoot together! ❤️ The best!

Hi! Thanks so much! I'm so glad you're enjoying my videos! At the moment we are not able to customize the names of favorite destinations in the new Lexus Interface NAV system. We have given this feedback to Lexus, however and hope it will come as a future app or Drive Connect update. Thanks for checking in with me about it!

Thanks so much, Lorraine! I'm so glad you enjoyed it!

Thanks so much for hopping over to the updated video, Alyssa! Glad you enjoyed it!

You are so welcome! Thanks very much for tuning in with me!

WOW! This is amazing! How in the heck did you find that! You are a Ninja for sure! So selecting to have it Auto Change in the settings for the Tach isn't enough to get it to change for each mode? I can see having Full turned on for HUD to permit more info on screen, but to turn off LDA and DRCC seems strange. I will definitely experiment with one when I can. Thanks so much for exploring!

Congratulations! I can't wait until my lease is up. Super excited to get one!

You' re the best! Thanks so much for your support!

You bet! So glad to have you here!

You are so welcome! Thanks very much for watching, Brenton!

You are so welcome! Glad you enjoyed the video. Thanks very much for watching!

Thanks so much. I'm sorry I haven't been able to update the NX video yet to include the addition of Proactive Driving Assist. Glad you found it on the RX video. Thanks very much for being here.

Thanks so much, Gary! Yes, Android Auto and Apple CarPlay are both wireless for the new Lexus Interface vehicles. :)

You're very welcome! Thanks so much for tuning in!

Thank you so much! I’m so glad you enjoyed the video! Thanks for tuning in with me!

Thanks so much! I'm so glad you enjoyed the video! Me writing owners manual would be a hoot ;) LOL! Thanks again for being here!

Hi! If we get it in the US, I would love to!

Thanks so much! I'm sorry it is taking me so long to get caught up. We have been so busy at the dealership that my filming and editing schedule has been delayed. It is definitely on my to-do list!

LOL! That is too funny! Thanks so much for watching!

Hi Honza, Thanks so much for tuning in. I'm sorry to hear not all of the features and services are available in Europe. Hopefully you will still really enjoy your NX. It is such an amazing vehicle!

Such great questions! Lexus has received a lot of feedback about the split screen feature. I’m not sure if it will come as an OTA update, but it has been requested and my contacts at Lexus have told me they are looking at that option. I do know the next iteration of the multimedia system will be coming for 2025 so they may wait for the newer version if it is a compatibility issue. But hopefully and update could add that. Thanks again for being here!

Hi! The Remote Connect feature (Lock - Start - Unlock) are separate from Digital Key. Even new vehicles that don't come with Digital Key are compatible for Remote Connect. As long as you have a free trial or a paid subscription for Remote Connect, you can start, lock and unlock your NX :)

Thanks so much for hanging in there with me! Whew! It was a doozie to put together. I'm so glad everyone is enjoying it! Thanks again for all of your support!

Hi Tran! That video idea is definitely on the list. Unfortunately with all of the vehicles coming out and my regular day to day responsibilities at the dealership, it may take me a long time to get it made for everyone. In the meantime, I would turn off: Auto wipers, PKSB and PKSA. That should make sure your wiper blades stay in good shape, your parking sensors don't ding like crazy and the car won't keep automatically stopping when it thinks the brushes are too close. I also, like to fold in my side mirrors. I hope this helps! Thanks very much for being here!

Thanks so much, Marie. Unfortunately we don't have a good spot to demonstrate parallel parking in our area. I filed an example, but it just didn't look right since we don't have any parallel lines on our lot. It functions the same way as the perpendicular parking feature, but the car's position will show as Parallel on screen and the system will see the spot in the different orientation. Thanks again.

I'm so sorry the cellular and cloud data services are not applicable in your area. I only have access to vehicles and features made for the US market, since that is where I'm located, so I'm not familiar with the setup for other markets. Hopefully the videos are still helpful for you. Thanks very much for being here!

LOL! Thanks so much for tuning in with us! Congrats on your new Lexus!

Wow! That is really interesting. I know there are some traffic rerouting customizations, but that would be really cool if the feature is on in the background to help also. I'll see if I can find out anything about it. I haven't been able to locate a lot of details, but hope to get more training when we start receiving our PHEVs since they use that feature as well. I'll make sure to share any scoop I get :) Thanks so much for being here!

Hi! Thanks for being here! Sounds like only the audible alert is turned on. You should be able to select Visual and Audible for the notification type. Select Settings > Driving Assist > scroll down to the Notification > select Other Caution Options / Other Notifications > chose Visual & Audible. If that doesn't solve it, I would have a Technician drive with you to see if they can troubleshoot it further. Congrats on your new NX350h!

Thanks so much for reaching out. I’m sorry for the delay I have been out of the office for the holiday. Right now, Apple is not allowing the audio to mute or “duck” during voice commands, texting or navigation from the phone. It seems to only mute for phone calls. I’m experiencing this also, in my new NX. I have found two ways to deal with it, neither are a perfect solution. Here’s what I have found that works, in the meantime: 1. Turn the sound system off. This seems silly, but it is fast. Just press the radio power/volume button. Then give your commands and turn the sound system back on when you’re ready. 2. Press and HOLD the Mode button on the steering wheel to mute the audio before giving your command or pressing the Talk button on the steering wheel to give a command. If you have a HUD, then you will need to locate Mode in the HUD image. That means you may need to press the “Change” button on the lower left side of the steering wheel to “change” from the phone controls to the audio controls. Then highlight Mode and press and HOLD to mute the audio. Then you can use the talk button or wake phrase to use voice commands. When you are ready just press and HOLD Mode again to unmute. I hope this helps! Thanks again for reaching out.

Wow, thanks so much for your support @Yasin! That means so much!

Hi! Thanks so much for reaching out and for being a Northside Guest! It's awesome to see you on here! The Guests with the original 2022 NXs with Remote Park, received a refund for the cost of the feature since it was not activated. Then of a while, the feature was not available. In 2024 the feature was added back on to the NX and it is operational through the Lexus app. Since it has to be activate from inside the vehicle, then you exit the car to perform the remote park command, a lot of people who have it are not using it as much as they thought they would. If Lexus will add the capability to do the entire process from outside of the vehicle, it will be much improved. Thanks so much for checking in with me.

Thankyou for tuning in with me!

You bet! I know that is a tricky one to find all the settings. Happy to help!

Hi. Thanks for checking in. If you have the smart key with you and you touch the indentation on the door handle it will lock. Placing your hand in the door handle it will unlock right before you open the door. You can disable the smart key system, but then you will need to use the mechanical key to open, lock and unlock the vehicle. Most people feel that it is safer to keep the key in your pocket or your bag so you don't have to take the time to handle the key in the door. I hope this helps.

Thanks so much, Matthew! Congratulations on your soon to arrive NX350h! That's wonderful! I have assisted a few couples now who share the NX as their only vehicle. Here's what I recommend to get the most out of it: 1. Each of you will need your own Lexus app sign in credentials to have separate profiles on the car . 2. Choose one of the credentials to be the Primary and that person will show as the Primary on the NX profile screen (only the Primary has access to Remote Connect features and subscription info. More on this in a moment.). Set up the Primary profile and link your selected key. 3. After you get the Primary setup on the NX, add the Secondary profile through the Manual Profile steps (click on the +person icon), make sure to then link their selected key. 4. Make sure ACC Customize is turned on (this will allow the car to recognize the key to sect the profile of the person in the "driver zone" and then connect to your phone for Apple CarPlay, etc.) (Settings > Vehicle Customize > Utility > ACC Customize > toggle to on) 5. In order to allow both people to operate the Remote Connect features, have the person who is the Secondary profile sign out of the Lexus App account and sign in with the credentials of the Primary profile. Then you will both see the Remote features. It is perfectly fine for you to both be signed in with the same credentials and still have separate profiles on the car. The car system will use the key and the BT signature of your phone to connect your profile once it is already linked to the car so you don't have to sign in and out all the time. (I hope this makes sense). OTHER TIPS: - Make sure to use the same PIN for both Lexus App accounts, just to simplify life. There are times you may need to select your profile on the car if it doesn't switch automatically, and you will need your PIN for that process. It is very fast and easy, but only if you know your PIN. - When setting up the Secondary Profile, make sure that you don't tell the system you want this new profile to be the Primary or it will kick out the Primary. However, when doing the Bluetooth and Apple CarPlay/Android Auto pairing steps and you are asked if this is your "primary device," you should click yes. They is asking if this is the primary phone for the profile you are registering. - Don't set up Driver Position Memory, Radio Favorites, etc. until you have your profiles in. (They will be saving to Guest mode and that won't help you when you are in your profile.) Then make sure you have the correct profile selected and make your customizations.

@@NorthsideLexus you are beyond helpful!! Thank you so much!! We are so excited and hopefully we will get an allocation soon!

Thanks so much for tuning in and for your great question. The cameras do have some image capture capabilities, but it not accessible by the customer. When you set up your app and you accept the terms of service for the trials, you will see a consent for images to be used for improving mapping and safety features. I know images and data can also be used in court and there is a legal process for access. Lexus has released an official Lexus Dashcam very recently and you may want to ask your dealership if it will be available for install through your Parts department. That may be more of what you're looking for. I hoe this helps. Thanks again for being here!

Hi! On the new NX, when you turn Cruise on it will automatically set the speed at the same time. So it will be set to what ever speed your vehicle is going. Adaptive Cruise is usually the default, but you can use the Mode feature to change to regular Constant Speed Cruise Control. You have the same controls to "Set" speed or increase, decrease, resume, depending on what mode you have and if you have HUD on your NX or not. I hope this helps. I love the idea of a Tech Tip on this one. Once I can get through the LS. RZ and TX, that is now on my list :)

You bet! Thanks for being here!

Hi Duncan, I've check the vehicle settings and the different Owner's Manuals for you and there is not an altimeter on the vehicle. Perhaps there is a compatible app in your phone that would work with your phone's assistant? That's the only other idea I was wondering about. Let me know if you find something. Thanks so much for tuning in with me!

The S on the gear shift is for manual shifting which can be done in other drive modes. If you select Sport Drive Mode and use the Sport or Manual shifting you will have a sportier drive in the vehicle. Thanks for your comment.