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NOT safe! Jayco needs to see this video | Problems with our travel trailer
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✅ VIDEO DESCRIPTION
Wolfie and Brook bought a new Jayco travel trailer that has so many problems it is now unsafe to use it. In this video, they share their story and Liz reaches out to Jayco.
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#rvlife #RVindustry #jaycorv
@Frank-James 10 ай бұрын
Oh my goodness!! I'm sooooo glad I saw this. We were looking at a Jayco yesterday and next Monday we were going to put a deposit on it!! Thank you for posting your story. I believe it saved us a lot of money!!
@LizAmazing 10 ай бұрын
Wow. I hope Jayco sees this video and reads the comments. Happy shopping to you and definitely join the Facebook group of the model you are interested in BEFORE buying to get the inside scoop from owners. And get an inspection if buying new or used. Thanks for watching.
@tacyheisey4568 10 ай бұрын
😊
@patrickmichael8655 10 ай бұрын
Guys another Jayco trailer isn’t going to fix anything lol the quality is terrible in ALL OF THEM it will fall apart just like the last one
@Thuddster 10 ай бұрын
No trailer is perfect,, but not all trailers are created equal. Get a Lance, they come with a premium but you get what you pay for. Much better build and support!
@betsysuhr244 10 ай бұрын
We had a jayco and it was a 100,000.00 dollars new had it 2 days and had nothing but problems. Ended up selling it and thankfully paying off the loan. We had to do all the work finding someone to fix it. No help from the camping world till I called our local news channel and they payed the facility a visit. And that’s when heads starting rolling. Four months without a vehicle and stranded.
@PacificAirwave144 10 ай бұрын
They build them and sell them...and then its your problem. 3-5 years 36-60K miles waranty for a new car purchase ..and these guys are dealing with this shit after a year... Jayco hasn't learned the rule...one pissed-off customer will kill your other 100 sales. After seeing this, Jayco is off my list! Thank you Liz for posting this.
@dalemarshall9736 10 ай бұрын
When Jayco was privately owned the quality was exceptional. The problems began when Thor bought them out and started cutting corners.
@LizAmazing 10 ай бұрын
That's what I"m hearing. Thanks for watching, Dale.
@billmM3605 10 ай бұрын
Exactly. We have owned several "pre Thor" Jaycos and the quality and customer service were exceptional. Thor has acquired a number of RV brands and, personally, I would never purchase a Thor manufactured RV. Thor has done more to destroy the reputation of RV's than just about anything I can think of.
@waltfriedrich7631 9 ай бұрын
And they refused to sell to Camping World unless they were an existing dealer that CW bought
@nomansland4811 8 ай бұрын
Not sure when all that happened but about 20 years ago my brother had a Jayco that was full of quality control, fit and finish issues. That brand is dead to me. Most stick built RV’s are of poor quality.
@j_rainsgoat3929 7 ай бұрын
I owned 90's model Jayco eagle and Jayco song bird good models
@starletsatori8933 10 ай бұрын
Liz, you are providing an invaluable service for consumers of RV's. The industry has gotten off too easy. Thank you 😊
@Burps___ 10 ай бұрын
Thank you for this! I’m sorry for your experience, gentlemen. You’ve done everything right, and now this lemon 🍋 of a trailer is still underwater, literally. I will avoid Jayco like poison ☠️
@kathykeene2092 10 ай бұрын
It appears that you are very fair and honest people; I hope Jayco steps up their business practice and meets you square on with fairness and honesty as well.
@cindyfavorite195 10 ай бұрын
We had a used Jayco, and it seemed too good to be true, but it was getting old and worth next to nothing despite being in decent condition, and trying to trade, discouraging. Several dealers called them starters, get something better for retirement.
@LizAmazing 10 ай бұрын
I'm hoping Jayco will make this right for them. Stay tuned and thanks for watching.
@backtoasimplelife 10 ай бұрын
You REALLY have to spend a lot of time doing research...I mean MONTHS. There are forums and FB groups. Join, read, watch and wait. Read reviews online. Find out about construction, insulation, etc.
@cinnamongirl5410 9 ай бұрын
Same.
@kayakdog121 10 ай бұрын
What amazes me is that anybody expects any RV to be a "quality" product, or that RV companies will treat you right. The best you can say is that some are better than others. The business model of the whole industry is to promise everything and deliver as little as possible. I wouldn't go near any of them.
@Hutch_Davenport 10 ай бұрын
Please share what companies have the best quality. Less fleas is best.
@drecksaukerl 9 ай бұрын
Neither will I get back into the RV game after watching a couple of these horror shows. Rent a condo or Airbnb instead.
@exxsprout 9 ай бұрын
Well, we DO expect something more because they are houses on wheels after all and we pay A LOT.
@mikek8089 5 ай бұрын
Hence, the reason I use tents.👍 RV's are nothing but rolling junk!
@campshortclip 5 ай бұрын
This is why millennials are doing vans instead. Most are getting better results by DIY.
@markburnham7512 10 ай бұрын
My wife and I took an RV trip during 2021 after an extreme bout of "Covid madness". We just had to get out and see our loved ones, by hook or by crook. One of the main things we noticed in our first (and only) RV experience is that these things rattle themselves to pieces on the road. So much of the construction seems to be of a kind that was never intended to move, let alone at high speed on the Interstate. It does not surprise me that the interiors are always falling apart. Like living through a 6-hour earthquake every day.
@tomstiel7576 9 ай бұрын
most if not all are shoddily constructed,,,ne ever would I buy one EVER
@exxsprout 9 ай бұрын
@tomstiel7576 Weird because last time I checked I wouldn't call the Amish lazy workers who do bad work building RV's.
@tomstiel7576 9 ай бұрын
I'm going out on a limb thinking you've never worked on one ??? and how did the amish enter in to it ??@@exxsprout
@keithkennedy2725 6 ай бұрын
LOL..😮
@10lauset 10 ай бұрын
This makes "Made in America" a mockery and disrespects the few remaining quality repairmen. Very sad. Cheers to you for all these revelations.
@Mr2pint 10 ай бұрын
I think all Jayco are made in Australia
@justgeorge3728 10 ай бұрын
Thank you for posting these videos, as a future RV buyer, I want to be treated fairly by the Manufacture, the dealer, and the finance company. The people you have showcased have taught me a lot about all the things I'm worried about. I might just get a tent.
@LizAmazing 10 ай бұрын
George, thanks for being here and watching these. Not a good time to buy new, but trailers and fifth wheels built in 2019 and before tend to be well-built. The motorhome sweet spot is 2002 to 2008. Whatever you buy, join the Facebook group of the model to get the scoop from owners. And always get an inspection. Another advantage of buying used is the seller has typically gotten the kinks out. Thanks for watching and feel free to share this video!
@MrShobar 10 ай бұрын
Or a motel room.
@elliebellie7816 9 ай бұрын
You will never be treated fairly by the manufacturer, the dealer, or the finance company when you purchase an RV. You are on your own.
@donofchron4204 2 ай бұрын
Future RV owner??? Do you own one yet??. I just bought my very first.. they definitely aren't built like my uncle's 1969 Glendale glendette... They seem extremely flimsy these days. But you have to buy new if you intend on using RV parks... Alot of them won't take any RVs older than 5-15 years.. we will be using ours as a home next spring.. we are tired of paying $2000+utilities per month on rent and being refused our own mortgage for our own home... So this was the next best thing possible..😂
@marysharvey 10 ай бұрын
I am so glad you are speaking out about Jayco and it’s lack of customer service. We have a Jayco and so far it has been ok. That being said it is not the same quality they once made. Years ago, they were fabulous, no longer. I will never buy another Jayco.
@LizAmazing 10 ай бұрын
Hi Mary. I am hoping they will see this video and do a major overhaul in their customer service department. Stay tuned, and thanks for watching.
@viralsheddingzombie5324 9 ай бұрын
Does the decline in quality coincide with Thor buying Jayco?
@Hary1470 10 ай бұрын
What a disaster! Another great video Liz. I hope you hit a nerve somewhere that brings much needed reform to the RV industry.
@gsolo328 10 ай бұрын
Heartbreaking... We just bought a new 5th wheel and we stayed clear of jayco and camping world based on the issues they continuously have.
@LizAmazing 10 ай бұрын
Yeah, they sure need to up their game. Thanks for watching and feel free to share this video.
@tammylouasksdearsubswtf7955 10 ай бұрын
I have my own window cleaning bus and here in Fl I clean the windows at our nearest camping world dealer,, I'm there 2x a month and honest to goodness, nearly every single time I am there,, there is at least 1 or 2 diff couples/families in there who are visibly upset and having major issues with one thing or another,,, my fam will be building or buying 2 mobile fulltime living rigs ,, & even before I found this channel, I already knew there was no chance I would be doing any business with camping world,, not after all the unhappy & downright livid customers of theirs I have witnessed with my own eyes.. ( I guess, for the record, I should state that I haven't cleaned their windows for months now,,I did them myself for over 2 yrs, but as of this year, I had to cut my work load down & they didn't make the cut ;) Congrats on your new 5th wheel.. I'm SO jelly! I can NOT wait until we can make ours happen! we are getting close though! :) Take care!
@douglastodd1947 3 ай бұрын
@gsolo328 If you know 5th wheel trailers have so much Problems with broken Frames , what would make someone go out & buy One, are you Rich ? Have you experienced any Frame Flex yet ?.. ____/--- weak points are at top & bottom of forward slash I've drew here .
@fjbz98 10 ай бұрын
I was about to buy an RV, thanks to your video, I WILL NEVER buy any Jaco product, thank you so much
@LizAmazing 10 ай бұрын
Yeah, I sure hope Jayco sees this video. Not a good time to buy new, but trailers and fifth wheels built in 2019 and before tend to be well-built. The motorhome sweet spot is 2002 to 2008. Whatever you buy, join the Facebook group of the model to get the scoop from owners. And always get an inspection. Another advantage of buying used is the seller has typically gotten the kinks out. Thanks for watching.
@bryant6524 9 ай бұрын
I was considering buying a Jayco. Not a chance now.
@LizAmazing 9 ай бұрын
I hope Jayco sees this video and decides to make changes in how they treat their customers. Thanks for watching and stay tuned for the update.
@andycommonsincanada 10 ай бұрын
We had a German built HYMER Nova travel trailer and it was solid as rock and built like a battle ship. I wish I could say the same about our current 5th wheel. We actually drove our Alliance to the factory for repairs and they had it a month and still didn’t fix it properly. Eventually we sat down with the management and we stuck a deal where we put 20 grand in and they put 20 grand in and swapped out for a newer better 5th wheel. You may have to take your trailer back to Jayco and ask them to do the right thing and contribute to a newer better trailer. Good luck guys.
@jefferyrohloff9607 10 ай бұрын
Hey Guys sorry to hear of your issues. As a 7 year fulltimer I have seen this type of service from most all of the OE's. I have created my own support groups through out the county. This has helped me out, but I understand that you are still under warranty. Keep pushing it up the Corporate chain, someone will listen. Good luck..
@anthonymurphy1624 10 ай бұрын
Please share your thoughts on a brand of trailer??
@roberts.1400 10 ай бұрын
Jayco was just scratched off my short list of manufacturers ... I think I'm going to opt for a Cirrus 920 truck camper. It's made of composite Azdel so no rotting wood. It has an aluminum roof so no torn membranes. They are not trouble free but NuCamp really seems to go above and beyond in construction techniques and materials ... NuCamp is now offering a 7 year transferable warranty with no deductibles on anything... Full stem to stern 100% warranty for a price. What that price is yet to be determined !! Hopefully, the extended warranty is affordable. Almost at 100k Liz , you'll be there before you know it !! 🌵
@LizAmazing 10 ай бұрын
I had not head of the Cirrus, thanks for putting them on my radar. Thanks for your support and stay tuned!
@bookooc5605 10 ай бұрын
Wow. Incredible. These guys are so right with their concerns. Thanks Liz, it's about time one of these RV channels isn't existing off corporate sponsorship. I have seen some of them get brand new trailers, and had problems right off the bat. They seem to get issues resolved instantly, while the real customers who worked and saved for years to buy an RV are ignored. I feel so lucky that my 2020 FR trailer, that I bought used 2 years ago, has been trouble-free except for a water filter cracking and leaking. FR doesn't even warrant a 2nd hand trailer, even if it's a year old. Keep up the good work.
@alexparachin7443 10 ай бұрын
Thank you so much Liz❣️ My wife and I are seniors. We are in reasonably good health. BUT after following your videos, along with other RV channels, we have been dissuaded from chasing the RV dream. When we were younger, we rented RV’s, travelled to Disney World. Our kids were so happy on those vacation journeys. We thought why not live free today!!!!! (We are blessed.) Even if these issues are resolved that are highlighted on your videos, I no longer have the stamina to deal with the associated stress! We will not be joining your broader family of RV adventurers. I want to thank you for dealing with real life issues with respect to RV issues. It’s not for us❤
@LizAmazing 10 ай бұрын
Hi Alex, I’m sorry to hear this. It’s probably not a good time to buy a new RV. However, you would be well served buying an older quality built camper. It’s a great life, and if it calls you, give it a try. Perhaps rent one first. Thanks for watching.
@alexparachin7443 10 ай бұрын
@@LizAmazing ❤️
@cindyfavorite195 10 ай бұрын
Thanks for sharing, we had a used trailer when our kids were young and really enjoyed ourselves with a very basic used trailer. Dreamed of retirement and spending time with family and friends near and far away. So disappointed, the work to maintain our trailer is hard work, so few places are available and affordable, and the rules at many state parks have become restrictive and very limited stays despite the season. Since we have family spread out we didn’t want a permanent site, and we have had to cut back because some very basic areas are over priced and restrictions on stays ridiculous when half the sites are not occupied. And trying to find a simple trailer without frills and too much glass. I know a lot of people enjoy high end and long term stays, and I’ve met so many nice folks, but simple and sturdy, easy to clean, and maintain and comfortable don’t seem like too much to ask. And storage fees are constantly increasing. So disappointing after retirement seeing our many years dream vanish.
@martinschulz9381 8 ай бұрын
Jayco is probably so overwhelmed with problems that they can't process them all. I've heard that these RV companies have mass quality issues because they were cranking them out during the COVID boom times. Good video, I feel for you.
@coreymerritt7742 10 ай бұрын
Another sad story Liz I hope they get things sorted out soon these manufacturers have to step up and take responsibility 😡
@tammylouasksdearsubswtf7955 10 ай бұрын
I am soooooooooo thankful I found this channel,,! My family & i are looking into either buying or building 2 of our own mobile "tiny homes" for full time travel life...I am super grateful for this channel & being able to hear real stories/nightmares some of these companies have put these families through! rest assured, Jayco will be one of the companies I will never even consider doing business with! TY!
@LizAmazing 10 ай бұрын
You are so welcome Tammy. I think the whole RV industry needs a wakeup call and I am happy to do my part in trying to get them to straighten up. Thanks for watching and for subscribing. Stay tuned for the update with Wolfie and Brook.
@ripzzzz 8 ай бұрын
Don't forget Thor they are of the same Crap company brands
@bernardszirth9665 10 ай бұрын
As always, very helpful for all the people with these serious issues and I can see through your series that there are so many people in this situation! I am lucky to not have had any issues up to now :) So close to your goal of 100k :) Bravo 🍾🎉
@mrbreeze5556 4 ай бұрын
Liz, your series on RV quality just saved me a whole bunch of money. I have shown my wife your videos and she has completely scrapped the idea of buying a new 5th wheel trailer and the associated truck required to move it around. As much as I hate to see her dream go up in smoke, I assure you that she would be unhappier with a substandard built trailer. We will continue to watch and wait until the RV industry gets it act together! Best wishes from flyover country!
@cowgirlval5216 10 ай бұрын
Heart breaking! Thank you Liz for making these buyer beware videos, you're helping thousands of people! ❤
@LizAmazing 10 ай бұрын
Thanks so much, Val. Feel free to share this video, I sure want Jayco to see it. Have a good weekend.
@cowgirlval5216 10 ай бұрын
@@LizAmazing I sure will Liz!👍
@wildernesshermit 10 ай бұрын
Good for you Liz, using your channel to expose RV manufactures benefits all of us. Many thanks.
@deannstratton5705 9 ай бұрын
Wolfie and Brook are amazing men!!! They are both very hard workers and extremely intelligent!! This is beyond ridiculous. All customers deserve much better!! Jayco needs to get it together!!
@LizAmazing 8 ай бұрын
They sure do. Hopefully I will be able to bring you an update soon. Stay tuned.
@downundertruckerusa4733 10 ай бұрын
I was just about to pull the trigger on a new Jayco. Thanks so much for this, I feel like I have dodged a bullet
@LizAmazing 10 ай бұрын
🧲🧲🧲 LINKS 🧲🧲🧲 **If you'd like to be interviewed about your RV ownership experience (good or bad), email me at liz[@]lizamazing[.]com Or click on the email link under About on the channel page. 🚩Get the inside scoop before everyone else: -- www.patreon.com/LizAmazing 🛒 Liz Amazing’s Amazon Store: www.amazon.com/shop/lizamazing ***As an Amazon Associate I earn a small amount from qualifying purchases. You don't pay any extra AND you help support the channel. Thank you!
@LeviLin21 10 ай бұрын
With the issues they’re having the best thing to do is retain legal counsel and return the unit under the lemon law. We did this with our 2021 Jayco Eagle TT and then turned around and bought the same model in a 2022 and haven’t had any problems with it. It totally seems to be hit or miss.
@topnotchrocker2618 10 ай бұрын
Hi Liz, it seems like customer service is suffering in every industry in America!
@cindyfavorite195 10 ай бұрын
And getting worse. Was told a few weeks ago the pandemic surge is over, and there is a glut of RV’s on the lots, new and used. But looking at them, so many look really cheap, trim overdone, warped doors and cheap flooring, tiny appliances. The cost of state parks and private resorts have skyrocketed, I could actually get a decent motel or cabin room cheaper than rent a back in site with electric, state park for four weekdays. The RV industry exploited people during the last four years, and many people are taking a loss to dump their high maintenance rv’s .
@Hary1470 10 ай бұрын
@@cindyfavorite195- Exactly right. No more than I travel I could stay at a Hilton (which I do) for just a fraction of the cost of an RV and with zero problems.
@AAVIATOR481 5 ай бұрын
I will NEVER buy anything Jayco now. Was looking at their Class A Precept. Nope. Not going there! Thanks for this info.
@LizAmazing 5 ай бұрын
Yep. You are so welcome. I hope Jayco sees this and wakes up. Thanks for watching. I have some buying tips in my newest video where I interview an RV salesman. I think you saw it, but for anyone scrolling by. kzfaq.info/get/bejne/kMB4iadk266bm6s.html
@b0borden437 5 ай бұрын
Sue Jayco......CA couple sued an RV co and did not go to Indiana to do it as per the warranty. This was recently. The Judge held that they did not have to go to Indiana and it's been a difference maker.
@LizAmazing 5 ай бұрын
Yes, I read about that. Good news for sure!
@kristinscribner3842 10 ай бұрын
Wow! There is no reason for Jayco to be so shady! They really need to do something for these buyers. I currently have a Jayco trailer, but, based on this, it might be my last Jayco.
@ricksworlddereaux2397 8 ай бұрын
Yes..Jayco..now got a reputation for lowest grade RVs .where Airstream is highest Grade Made in the USA..They shut adopt..a Product Test Agency in the USA..like there is in Germany(Stiftung Warentest)...that Test all kinds of Products independently..🤔
@randomspirit 10 ай бұрын
One more example of why we all need to add "Get an inspection" to our pre-purchase list. Corporations don't care. They have all the power and customer service has really nose-dived in the USA in the past 30 years. If I was Brook and Wolfie, I'd tow that trailer right to the manufacturer and tell them I want resolution immediately, or I'm calling the local news station to come over and do some live reporting while I explain what's going on. That'd build a fire under their butts. LOL
@LizAmazing 10 ай бұрын
Yes! That's exactly why I made this video. Let's hold their feet to the fire for sure! Thanks for watching and stay tuned!
@ACMEMowing 10 ай бұрын
We had thought about a Jayco trailer. After seeing this I'm glad we went with ATC Trailer Company! We've had a few minor issues and customer support has been absolutely superior! I wish you guys luck in getting resolution! Maybe we'll see you on the road someday!
@shortfinancial 10 ай бұрын
Keep it up Liz! This is amazing investigative journalism and hope it makes a difference in the RV industry!
@georgehartle8902 10 ай бұрын
I recently purchased a Jayco North Point from the same dealer. The trailer and Jayco have been a nightmare. Too many problems to list. All I can say is "Alliance." Great video.
@LizAmazing 10 ай бұрын
Well, unfortunately I am hearing Alliance isn't trouble free, either. I am so sorry about your Jayco. It's awful to buy a trailer and then be faced with problems. The RV industry is overdue for much needed change. Thanks for watching.
@wolfshurtleff1833 10 ай бұрын
Really? Even a North Point is lousy? We still do like Bish's in IF a lot...
@RobertHasty 6 ай бұрын
Alliance are junk check google reviews and the pictures.
@ashyou1046 2 күн бұрын
This is my second Jayco. I upgraded from a travel trailer to a 5th wheel and I haven't had any problems.
@scottlavoie5405 5 ай бұрын
I've been looking and researching campers and let me tell you this story definitely has opened my eyes, I will not buy a camper unless I have an inspector go through and thoroughly check everything!
@LizAmazing 5 ай бұрын
Good plan! Here's the update, just posted, and thanks for watching: kzfaq.info/get/bejne/nMhznLyE2pisY4E.html
@galewatson9528 6 ай бұрын
2/24 I spent many years working for a company that placed their customers ABOVE all else. They would rather eat the the profit from one customer and send them away happy thanksgiving to suffer the dominoe effect one unhappy customer Can produce. In the 20+ years I spent with this company I witnessed time and time again how well that worked for them. The first line of the promise to their customers was: We will never knowingly disappoint you….. They didn’t, and it is still working for them. Water damage in a camper can cause mold. Jayco, do the right thing, make your customer be giving these guys a new trailer, or refunding their money. It’s only in your best interest as well as your customers.
@galewatson9528 6 ай бұрын
Thanksgiving should have been “Than to” Darn spell check
@LizAmazing 6 ай бұрын
That's EXACTLY how it should be! Thanks for sharing!
@wbrockalexander 10 ай бұрын
Incredible that Jayco does not resolve these issues quickly. Disappointing. Great video Liz -appreciate your good work!
@LizAmazing 10 ай бұрын
Yes. They are a big company. I hope they get it together and do right by their customers. Thanks for watching.
@normanmallory2055 10 ай бұрын
You do very well helping folks , great job Liz on your part !
@danyceroppe463 10 ай бұрын
Good God! I’ve been looking at Jayco TTS for a long time. My sis in law has a Jayco destination trailer and I was so impressed with the quality I decided that’s the brand for me. But after watching this, NO WAY! Back to researching for me!
@ToddMcF2002 10 ай бұрын
its a 2022 Covid trailer. Research all you like unless you get an Airstream the builds are all pretty similar. If you want customer service attention try Grand Designs, but don't assume they are built better. They are particle board trailers. Ironically, Jayco's are better built. They just don't answer the damn phone
@LizAmazing 10 ай бұрын
Well it's time for all the trailer mfrs in Elkhart to wake up and step up their game. So many people are tired of spending good money and then finding out the company doesn't stand by their product. Thanks for watching and stay tuned.
@ellismedavoy7314 10 ай бұрын
Sounds like the only way to get Jayco's attention is through legal action. By the nature of the damage on the roof being under new material, I wonder if it's possible they are sneaking a few 'refurbished' trailers through the production line?
@LizAmazing 10 ай бұрын
Well, I'm hoping this video gets in front of Jayco somehow someway. I have no idea what happened but I hope they take care of Wolfie and Brook. Thanks for watching, Ellis.
@danyceroppe463 10 ай бұрын
My thoughts exactly. That roof looked much older than 1-1/2 yrs old
@kathykeene2092 10 ай бұрын
It had incredible delamination! @@danyceroppe463
@WingmanNation 10 ай бұрын
Another great video Liz! Trying to play catch up as I have been out of town for the last couple of weeks…
@frankveronese1290 10 ай бұрын
The only way they will stop this poor workmanship is to have a lemon law!
@LizAmazing 10 ай бұрын
Which aren't that great. The RV industry definitely needs to up their game or someone will step in and give folks the quality they deserve.
@lilibear62 10 ай бұрын
So true! We bought a Jayco Eagle in 2020. We've had several problems that took forever to get "fixed" but the customer service was awful. We almost bought a Lance and I'm so sorry we didn't. They really don't know how to build or service these units for sure! Now it's just sitting on the side of our house, we're afraid to use it wondering what will go wrong next!🤦♀️
@LizAmazing 10 ай бұрын
Oh my goodness. So sorry you are going through this. Thanks for your comment.
@billkop3717 10 ай бұрын
Yes I agree Liz very informative video, it's sad that things happen to good people, buyers must be made aware of these problems, hope your having a great evening Liz ,you guys stay safe out there!
@LizAmazing 10 ай бұрын
Thanks so much, Bill! Sure appreciate your support and encouragement.
@rmahlbacher 10 ай бұрын
It is amazing how all of the owners with problems really want to deal with the manufaturer, but the manufacturers rely on local dealers that can't deal with some of the larger issues. I wish Wolfy and Brook the best and I hope to do a follow up with you in mid november.
@kathykeene2092 10 ай бұрын
This definitely needs to be cleared up because the consumer is getting the short end of the stick!
@LizAmazing 10 ай бұрын
Hi Bob. Yes, I am sure this is all too familiar for you. Looking forward to hearing the update. Remember to take pictures!
@dannyduncan3181 10 ай бұрын
Not at all surprised by the issues with Jayco. In 2017 we purchased a new Jayco Whitehawk towable. At about month 4 or 5 we had an issue with the floor structure that continued to get worse. We learned that it was in fact a design issue (engineering failure) that owners of Jayco's had been dealing with for several year's. The dealer was no help in that they said Jayco only wanted to pay them for about a third of what it took to remedy the issue. Numerous letters to Jayco were only answered by phone calls. They would not respond with anything in writing. They would never answer a direct question only saying to get with my dealing and they would work with us on it. They would never directly say what they would do to remedy the issue only "we'll work with you on it" even when told the dealer's wouldn't because of Jayco's lack of support with them. After two years I was so fed up with Jayco and their lack doing anything we got rid of the trailer at a big loss.
@tycotoys 10 ай бұрын
If you own any RV you better be handy with repairs. Always take a tube of various sealants, Dicore for roof, silicone RTV everywhere else.
@LizAmazing 10 ай бұрын
Yes. As they say, if you own an RV and are not handy...you either become handy or go broke! But still, buying new you expect not to have the kind of problems Wolfie and Brook are experiencing. I hope Jayco reaches out to them. Thanks for watching.
@livingthedream_eh 3 ай бұрын
I hate to say it, but my very first camping trailer was a Jayco (2005) and even then it had nothing but issues and I have stayed away from them ever since and still will, especially after seeing this. Great job with the video, you are doing fantastic work for the people that need it most.
@danielletalerico2889 10 ай бұрын
Thanks for the video and bringing attention to these problems concerning RV manufacturers and their warranties, Jayco is supposed to have one of the best warranties in the business but when I was looking into buying a Jayco I read a lot of bad reviews about their quality and not standing behind their products so I took them off my list even though their RVs look really nice. I personally think Rockwood / Flagstaff make some of the best travel trailers with numerous features that other RV manufacturers have as options it's standard equipment with Rockwood/ Flagstaff, like solid surface countertops in their kitchens/frameless windows, bigger 22in ovens, the 2024 models also include an 1800 watt inverter 200 watts of solar plus slam latches on all the compartment doors on every RV, as well as big maxxair fan in bathroom standard and they have many good reviews on KZfaq by actual customers but they're not perfect even though it seems people have less major problems with their RVs overall. Thanks again
@LizAmazing 10 ай бұрын
Thanks for the vote for Rockwood and Flagstaff, and for putting them on my radar as I have not heard much about them. Jayco is going to have to step up and serve the customer...as soon they will find they have no choice but to do that in order to stayin business. Stay tuned, and thanks for watching, Danielle!
@dereksellars 10 ай бұрын
You Go Liz Go!!! Thanks for all of this. I am close to buying and I am really watching now.
@kathykeene2092 10 ай бұрын
Watch Myles RV and/or Big Truck, Big RV and/or Matt’s RV Review to get a good idea of what is out there. Most especially Big Truck, Big RV because JD knows a lot and will point out inferior products on RVs.
@LizAmazing 10 ай бұрын
Thanks Derek, so glad you are here!
@SpykersB 10 ай бұрын
@@kathykeene2092 i used to subscribe to him (JD) but the guy ‘thinks he knows it all’ but he doesn’t! Way too much ego instead of knowing real facts. 🍻
@brandoncoyle7110 10 ай бұрын
Talked me out of buying an Eagle. I was heavily considering one as an upgrade since they have the auto-leveling and higher ceiling heights. Thanks for this information.
@LizAmazing 10 ай бұрын
Sorry to hear this Brandon. I am hoping Jayco watches this video and decides to straighten up and fly straight. Your best bet at this point is to buy used. Thanks for watching.
@michelmichael8957 10 ай бұрын
Whoa This trailer had issues from day one. It's sad to say. I can share with you that u - tube video have been my best friend in the rv industry. All of you rvers and rvers technicians have taught me alot about alot. I find that lots of rv people are not inclined with rv's. Rv's is a beast of its own kind. Thank you all of you for making my rv experience awesome with the knowledge you've taught me ❤😊
@LizAmazing 10 ай бұрын
You are so welcome. Definitely KZfaq is a great way to learn about just about anything. Thanks for watching and stay tuned!
@robertrios9982 10 ай бұрын
Amazing series Liz. Please keep this going! I truly believe this is the start of something BIG. You can change the RV industry. Don't stop!. Perhaps you can get Matt's RV involved. Have you reached out to him?
@LizAmazing 10 ай бұрын
Thanks Robert! Yes, I might reach out to Matt. I sure am hoping by holding the RV industry's feet to the fire they will realize they HAVE to straighten up in order to stay in business. Thanks for watching, Robert, and stay tuned.
@jeffsteele1295 10 ай бұрын
Liz its going to get to the point that if you call some manufacture they will take off running lol . Someone needs to stand up to them, and make them do what all good business should do " take care of their customers " ! I feel so sorry for these two people and who could still be so nice after being treated this way. I truly hope you can make a difference in what they have been put through . Thanks so much for the video Liz.
@LizAmazing 10 ай бұрын
Hi Jeff! Yes, already I heard from someone who mentioned my name when they were at a dealer. Things weren't going well and they threatened to go on camera with me! I am more than happy to be your advocate in the RV world!! I am hoping Jayco will do right by these two. Stay tuned, and thanks for watching.
@WillCop-ze9te 4 ай бұрын
I have to put in my experience about my 21 Jayco Melbourne Sprinter. We have put 21000 miles on it and had lots of issues, Jayco is helpful at times and you need to get the correct person to talk too and show the documentation. Most of Jaycos selling dealers CW are horrible. You need to find a good repair facility, or contact Jayco and tell them you want to find a RV Specialist to correct the defects and Jayco can pay direct. The best scenario is set an appointment with Jayco service in Indiana at the factory.
@LizAmazing 4 ай бұрын
Thank you for sharing these tips, Will! I hope all your problems will be behind you soon
@MarkSDCA 10 ай бұрын
I think that are a lot of stories like this and it is so disappointing that RV Manufacturers treat customers this way. Thanks for posting this story.
@LizAmazing 10 ай бұрын
You are so welcome, Mark. I hope Jayco sees this and uses it as a wakeup call. Stay tuned.
@valleriejoy 10 ай бұрын
Yikes, this is so scary, these guys have been through it. I’m researching RVs right now and Jayco won’t get my business. Full stop!
@LizAmazing 10 ай бұрын
Glad you are doing the research, Vallerie. Be sure to get an inspection no matter what you buy, new or used!
@timshull59 10 ай бұрын
Great video Liz, I feel for theses guys thats awful. Hope Jayco sees this.
@LizAmazing 10 ай бұрын
Me, too. Feel free to share this Tim to help get it out there. And thanks for watching!
@lm6341 10 ай бұрын
Thank you for this video and information. I just sent my neighbors, a young couple with kids, to the dealership to purchase a Jayco at my recommendation. I'm sending them this video. The lack of communication and service from Jayco is not only unacceptable but scary.
@LizAmazing 10 ай бұрын
It sure is. They can't stay in business in the long run if they can't take care of their customers. I have good news to report in my next video in this series See you there and thanks for watching.
@charlottelavalette8236 10 ай бұрын
We don’t camp anymore . We had a class3 “Honey” that was the name of it. I had a very hard time on the road. I would sit in the back and read a book and drink wine just to get through the ride. Our Beagle “Buster” loved sitting up front with Dad and enjoyed the ride. I love your channel . I so enjoy your storyline on your trips . Thanks for the Smile’s 🐼
@LizAmazing 10 ай бұрын
Hi Charlotte! I am so glad you are here. Sounds like you have so many great memories. Thanks for watching and see you in the next one.
@jimreichman-ci1nf 10 ай бұрын
Broke the cardinal rule: Don’t by a new or used rv without an inspection.
@SpykersB 10 ай бұрын
How would an inspection shown on a brand new rv, which is now a problem 18 months later a window now jolted out of the frame and a roof with issues when you herd the guy say they had someone already tell them the seals all looked fine months prior???? 🙄
@jimreichman-ci1nf 10 ай бұрын
@@SpykersB who is that someone? What are their qualifications, etc. I would rather pay a certified inspector than just take my chances.
@kyungshim6483 6 ай бұрын
So the message is : Don't buy Jayco. Got it. Thanks!
@LizAmazing 5 ай бұрын
Sure hope they watch this video and wake up. Here's the update, just posted, and thanks for watching: kzfaq.info/get/bejne/nMhznLyE2pisY4E.html
@cclapew 10 ай бұрын
So glad to see this.... Jayco is now off my list for a new RV....
@LizAmazing 10 ай бұрын
I don't blame you. I am hoping Jayco sees this video and decides to shape up. Thanks for watching.
@papabapyro8169 10 ай бұрын
Thank you for championing for the consumer. It’s a terrible day we live in. Cheers
@LizAmazing 10 ай бұрын
Yes. I am more than willing to use this channel as a force of good. The RV industry needs to wake up and fly right. People are only wanting to get what they paid for. Thanks for your support and stay tuned.
@johnmeyer5496 6 ай бұрын
Jayco has always been know as joke not Jayco…….
@LizAmazing 6 ай бұрын
It's a wonder they can stay in business. All it will take is one company doing it right and they'll be a line out the door! The rest will either fall in line or close their doors. Thanks for watching!
@Mister-Whiskers 10 ай бұрын
The RV industry build quality has gone from bad, to garbage during and after COVID. Zero quality control…Did I mention zero? Unless these manufacturers are handed big money class action lawsuits the industry will never change. I’m not in favor of government oversight but it’s heading that way.
@LizAmazing 10 ай бұрын
Exactly this! That's why I am doing this series to hopefully light a fire under them!! Feel free to share this video to help get the word out. Thanks for watching
@rvhome5599 10 ай бұрын
The government needs to get involved for safety reasons, most class A are a death trap because of no safety rules or inspection
@Markpatrickrich 10 ай бұрын
Wow it sure makes you think twice about buying a New RV. It seems the dealer and manufacture seem to be passing the buck. I don’t what the answer is to fix this. This series of videos are a valuable resource when buying a new Rig. I hope these guys get some compensation considering all they’ve gone through. Thank you Liz for shining a light on these issues. Hope you are safe and doing well be safe out there 🙏🏼❤️🤙🏼
@LizAmazing 10 ай бұрын
Hi Mark! Thanks so much for being in my corner. I really appreciate you encouraging me to continue with this series. Hugs to you and be safe as well.
@weighit 10 ай бұрын
You have to wonder if having a pre purchase inspection from folks like Blue Ox would have discovered a fault/issue before they got the trailer. I'm a firm believer that the dealers just don't find nor want to find little things that might stop the sale. A tiny gap in sealant might have been the entry for water?
@johngrainger837 10 ай бұрын
Liz, nothing new here. We have two nice gentlemen who did little to no research, did not check online forums, or have an inspection. If they had done this, they would've noted that Jayco has consistently made poor RVs. In fact, Jayco has consistently received less than average grades from many independent agencies. With that said, I know several friends who love their Jayco and have little problems with their RV. I know you want to be a force for good by doing this series, but truly there is little that you can do. As we saw, Jayco would not even speak with you. Jayco is large enough to survive your videos as is Keystone (Montana). I would suggest, perhaps, doing a series where you speak with some premier manufacturers to find out what sets them apart - such as Grech, Tiffin, Winnebago, Fleetwood. Or, speak to those attorney groups who represent litigants in RV lemon law cases. This is information that can help folks make informed decisions. Showing the negative is easy and good for views. Providing resources is a bit more difficult and less exciting. Looking forward to you getting away from this series and back to Rv lifestyle videos.
@LizAmazing 10 ай бұрын
Thanks John. Sounds like you've missed several videos in this series. I know at least three of them I have mentioned my plans to also focus on the good mfrs and good dealers. Here is my video about the good dealers, in case you missed it: kzfaq.info/get/bejne/orqYrd2bzZacmGw.html There will definitely be a lot more to this series and I can already see that these videos have made a positive impact. One viewer was having difficulties at a dealership and mentioned my name. Things improved after that! Thanks for your comment.
@skilltreed540 10 ай бұрын
It shouldn't matter if you did research or not...Another couple Liz recently interviewed had 4 RVs...they previously bought. Hardly inexperienced and after spending $400,000 their luxury RV isnt fit to live in. As another person said, perfectly on a previous KZfaq Liz did...if these were planes falling out of the sky, as some RVs are as much as small prop planes...there would be massive change!! What is going on in the RV industry as a whole, is not right. 😤
@DOO718 2 ай бұрын
These guys seem very understanding and are not unreasonable. Jayco is lucky to have them as customers. In fact, if they had just helped them out it would have made Jayco look really good. They clearly did nothing wrong and it was a manufacturer defect. Jayco needs to keep these guys happy or its not just them they will be losing as buyers. I hope they eventually got it all worked out.
@anthonymurphy1624 10 ай бұрын
What a sweet couple, its hard to hear all the problem’s RV owners are having.
@LizAmazing 10 ай бұрын
I know it. It's time for much needed change in the RV industry. Thanks for watching, Anthony.
@moodiblues2 2 ай бұрын
Thanks for warning me away from buying the JAYCO trailer I was looking at!
@billsmith5166 10 ай бұрын
Jayco won't do that because they don't want people to think that a replacement is the norm.
@jamesshaney2399 10 ай бұрын
I looked at many RVs at 1st. I picked all the gingerbread stuff. Then as I researched there were many a problem with RV sales companies. But also, with RV manufactures. As I researched, I found RV Outdoor out of Oregon were pretty good. That's what I bought, and am Happy. Very few Issues another,
@LizAmazing 10 ай бұрын
I've heard good things about Outdoor, glad you are happy with yours. I should profile them in a future video. Thanks for watching, James.
@ricklong4218 10 ай бұрын
Thanks for these videos Liz, and all the helpful comments from your subscribers. Wife and I plan to buy a camper trailer in the very near future and will be crossing Jayco and Forest River off the list after watching this video and from the dissatisfied customers in the comments.
@thebluetarp 10 ай бұрын
our 2012 keystone hideout has given us zero issues. i also put eternabond tape on ALL roof seals. and you wrap it around the edges so water falls into the gutters. we also cover our RV from late november through end of march
@unclebilly1353 4 ай бұрын
Ever considered getting a all aluminum trailer. Much lighter. I have a 28' toy hauler with two pop down tents, bathroom and kitchen. Its not a cream puff. I use lawn furniture inside and wash it out with a hose. And i also bring toys to the party. The are called VRV living light.
@EarlyIronAddict427 10 ай бұрын
Amazing Liz, hi how are you ! I’ll never worry about these issues because I’ll never buy a new anything lol. I like old junk. Haha. I finally sold my house and bought an old conversion van that I’m doing some work on. I’m just going to get out there and check things out as I’ve been off the road for a while now. If I still love it like I did before I’ll add things to my van or move up to a bigger one. Be safe thanks for all you do for us all 👍🏻✌🏻🌹
@sandramagill3877 10 ай бұрын
I have been considering a fifth wheel but after this, maybe I will rethink Jayco altogether. Thanks for the input
@LizAmazing 10 ай бұрын
Thanks Sandra. This video should be a wake up call for Jayco. Stay tuned.
@Mach11976 10 ай бұрын
The problem is the good people that used to put these campers together have either retired or left the industry completely. I hope the guys get there problems resolved.
@lynnjohnson5511 6 ай бұрын
I was going to buy a jayco 173mrb, however I thought the price was too high and decided not to buy! After watching this post I will camp out in my tent and hope the bears don’t eat me! The dealers have been telling me how well the jayco is built and I better buy becsuse the price is going up, now they’re calling and begging me to buy! The last jayco I owned the ceiling cracked and it was covered under warranty, however after waiting 6 months for the dealer to repair it, I decided to sell it at a lost! What an adventure! Good luck to anyone that reads this
@davidwilliams4839 6 ай бұрын
I saw a video quite a while back about a problem with contaminated brass fittings for the RV Industry that was on the market. At that time the RV Industry did not issue a prompt safety bulletin which meant that those fittings were still being attached to the harnesses and assemblies. Now I do not know how relevant this is to this issue, but I put it out there.
@niveknospmoht8743 3 ай бұрын
Guess I can take Jayco off the list also. I'm leaning towards a bus now and doing it myself. Thanks for the channel Liz, it has really been enlightening on the industry
@wallochdm1 8 ай бұрын
Nice to see you use the leverage of your channel to hold manufacturers accountable. So many companies knowingly build shoddy products and then ignore you once the check clears. Go get em'!!
@LizAmazing 8 ай бұрын
Thanks for your support! I definitely feel like I'm on a mission. Stay tuned.
@leannahamlin3052 10 ай бұрын
I'm so sorry I didn't see this before we bought ours. We have 334rts Jayco Jay Flight and we have 20+ issues also. I wish there was some sort governing agency that could help.
@LizAmazing 10 ай бұрын
I know it. It is so frustrating. If yours is a 2022 or newer, email me and perhaps I can interview you in an upcoming video. That could help light a fire under them! Thanks for watching.
@shekharmoona544 10 ай бұрын
This is why my dad didn't want to mess with trailers with this type of construction. He bought an airstream. It only has a few small issues.
@LizAmazing 10 ай бұрын
Glad to hear this, thank you!
@Hary1470 10 ай бұрын
I think your Dad made a wise decision by purchasing an Airstream!
@CarShopping101 10 ай бұрын
Airstream is owned by Thor now. The same company that owns Jayco. I wouldn't touch anything made by Thor with a 10 foot pole.
@any123-og 10 ай бұрын
What year?
@RobertHasty 6 ай бұрын
The best quality campers today imho and after researching for 6 years are Rockwood, Flagstaff, Airstream and Brinkley. Luxe and new horizon are the absolute highest quality but very expensive. Another tip, if the bed is framed in wood underneath it's usually an indicator of a poorer quality RV.
@gentoolive 10 ай бұрын
Was looking at a Jayco last week, glad i seen this video.. Will not even bother to look at another.
@josephmarigliano1994 7 ай бұрын
Our first RV was going to be a Jayco Class B. Test drove and saw a number of issues. Got to speak to a service tech and was told to run away as fast as we could. Tech worked on Jayco' s for years and witnessed customer after customer being lied to and ripped off. Said that was the new Jayco and candidly Jayco was fine as they made money all along the way...
@jeancoughlin5490 10 ай бұрын
Every state should have lemon laws on both cars and rv's. Liz, you are doing a real service in preventing people's dreams from becoming nightmares. Little wonder that many people are choosing to buying vans and choosing to self-build with a minimum of holes in the exterior. Very shoddy behavior from manufacturers.
@schpoe123 10 ай бұрын
Wow that us definitely an eye opener about Jayco. After watching your channel I am a furm believer of getting an inspection of what ever you buy new or used... thanks for your channel
@Eyeore4l 10 ай бұрын
We bought a new 2023 Jayco 29MV RV in June. It has been in and out of the shop since that time with many major issues. Our Microwave, Fridge, Air Conditioner, Generator and Heater have all had repairs made to them. The microwave was falling off the cabinet and the turntable would not spin. It was replaced. The Fridge had a LO DC voltage error because of incorrect wiring and it was fixed. The Air Conditioner would not work when it is hot outside. The master control panel wiring was repaired. The Generator fuel line was routed too close to the truck exhaust which caused a vapor lock and it would not start. They had to reroute the fuel line and add a heat shield. The Heater will not work when it is cold at altitude here in Colorado and they will not fix it. The fresh water tanks are under the coach and not insulated, so the water gets very hot from the road and exhaust. There were also many minor issues, electric step wiring issues, tank sensor wiring issues, switch wiring issues, lights not working, paneling falling off the walls in the kitchen and the bedroom, etc. I am amazed at the lack of quality and the lack of customer service that Jayco has provided. We have had to chase Jayco and the dealer to get every issue diagnosed and repaired. We are at the point of just returning this lemon unit.
@LizAmazing 10 ай бұрын
Wow, so sorry. If you'd like to be interviewed for an upcoming video, send me an email. Maybe this could spur Jayco and/or the dealership into action. liz@lizamazing.com
@mate4065 10 ай бұрын
Wow. Having same customer service issues with Jayco “customer service” (and local Jayco dealer here in Omaha, NE - Bish’s although I didn’t purchase my unit from them) on my new 2022 Jayco Alante 29s class A motor home (purchased in April 2022) not returning nor responding to multiple emails phone calls about my problems!
@dennissachs2846 8 ай бұрын
Sorry to hear about all your troubles. Now I have three dealerships that I know I won’t buy from Jayco Winnebago Thor hopefully you can get a full refund and go buy something nice and dependable. Good luck guys.
@LizAmazing 8 ай бұрын
Whew, I know it's crazy, Dennis. I hope this series wakes them all up. Thanks for watching and stay tuned for the update.
@patriciahogan4705 10 ай бұрын
Jayco's failure to contact you as a customer service person to tells me they are overwhelmed with customers with product problems, so much so they can't keep up.
@thatdave86 10 ай бұрын
You just need to have Lawyers that are in your group or groups and themselves are RV people ,and see if they can interpret the legal side of the sales contracts and the factory warranty situation,it's most apparent that even being outed on KZfaq is not effective anymore , basically they say nothing ,and then there's nothing to go on ,the old "can't get blood out of stone "thing
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