valid point as I look for reasons to buy or not

Thank you for your feedback! We'll be sharing it with our team :)

@@Tropicfeel Already purchased love that it came over night. Runs small that would be my feedback but in terms of warm on point. Wore the vest alone and I was good and then the set and no issues other than I wear a medium generally and the large is snug. Was going to do a video but.. life.

exactly the only reason i didnt buy

I've ordered from them multiple times and the product has either arived on time or early. And when I've needed a refund, the customer service has been great and I've gotten my refund. So I don't know what happened to you.