Thanks for raising awareness about this issue and keeping people safe!

Thank you for your video!!! I have 950 miles on my Pint x. My wires were pinched, but copper wasn’t visible. I used a small chisel to remove the plastic on the housing and added liquid electrical tape to the wires. Everything went smooth!!

You posted this just in time when I need to open the battery pack to inspect the wires! MVP! Very informative. Looking forward to the OWIE installation video.

This video might've saved my life! I ride my Pint X over single tracks and rocks, and a few of the balance lead cables we're getting cut in at around 420 miles! I ended up recessing the blue pack covering a bit and re-doing the wires that had exposed copper or that had danger of eventually rupturing due to friction. I soldered the leads individually, covered them in very thin headshrink, and then added a large heatshrink around the whole balance lead at the critical zone, after of course having removed the ribs in the plastic part. Thanks a million!

Thank you for taking time to show us all and for the extra information - much appreciated

Man , you need to rename this video “ how to take apart pint x - battery removal & flaw”. It’s exactly the video we need but I wouldn’t have clicked on it because it’s a bad title, luckily I accidentally did

Thanks for posting such a easy to follow video. Im glad you explained the order to reconnect the BMS. The BMS wires had clear signs of being shreeded against the plastic (436km/270mil). I cleared away excess plastic on both BMS/power and smoothed both sides. I also removed some plastic hard edges from the BMS cover on the power side (@northuniverse) great tip. Back together and riding fine!!

Did this repair myself yesterday. 101 miles on my pint x and you could see where the wires were pinched but no damage yet thankfully! Cut the notch out and added a piece of electrical tape over the area to keep it smooth. Board went back together and started up no issues! Thanks!!! Would’ve had no idea about this if not for coming across this video

Thank you for the video. Got to my pint x battery just in time. Have 265 miles on mine and can confirm the issue. I was lucky to not see any copper but saw some wear on the wires.

Thank you for posting this much needed video!

Just used this video to fix my pint x. Appreciate it!

I had this issue with the battery leads on my PintX. I re-soldered many of the wires, and re-soldered the battery leads back on. Unfortunately, it damaged the BMS and had to have the BMS repaired. I dremeled and sanded the ledge out and I haven’t had the issue since. +1870 miles and still kicking!

I can’t believe they won’t own up to this. We need a class action lawsuit.

great video TY 🙏🏽

Thanks for this!!!

Just finished this mod on my Pint X. With only 320 miles and no drop offs, my wires were pretty damaged. One looked like it could be broken, by how badly it was crimped. I removed the offending plastic with a dremel, coated the wires with spray-on liquid electric tape, and reassembled it. Wish I had caught it sooner.

Ugh tbis sucks i do not want to r ake mine apart

21:00 I believe that this cover also induces stress onto the wires and should be trimmed.

Hi! Thank you for sharing this descriptive video! I have a brand new Pint X that I bought a couple months ago and only have 115 miles on it. About a week ago after a ride, I noticed there was something in the front of the board rattling around. I thought a rock got into the board somewhere and didn’t think anything of it. Then a couple days ago I went for a ride and I was going about 5 miles an hour when the board just stopped and shut off and threw me off. I couldn’t get it back on and noticed that the wheel doesn’t move freely anymore like it did before when it was off. It moves a little but with resistance. Do you have any information of what this could be and how to fix it? I’ve heard of a power button bolt on the original Pint that used to come off but like I said this is a brand new Pint X and they replaced that bolt with a plastic one. Please help and thank you in advance.

Anyone know if the most recent Pint X's have these battery issues?

Where are you out of? Awesome video.

What does the BMS RS45 link do? I’m trying to build my own diy one wheel using an original one wheel pint battery but I can’t get power out of the bms to the electronics. I’m thinking it might be something where the bms doesn’t know to turn on since I don’t have the original one wheel controller. Can you help me with this?

Great video, I was going to purchase a Pint X soon, should I do the modifications from day 1 to ensure its safe into the future? I live in a completely different country to FM so even getting them to repair anything would be a nightmare in shipping costs alone

I had my negative lead resoldered for 30 bucks and it’s back up and running, modified the housing so nothing happens again.

FYI to anyone with a Pint X: DO NOT just assume your board won't be effected by this cable chafing issue (sounds like 100% of them are effected actually), or do not assume just because your board is new that you don't need to worry about it for awhile... My board only has 9 miles on it (yes, nine) and still looks in pristine condition, but I just finished taking my board apart to fix this issue by grinding down the plastic housing around the cable, and there were ALREADY very visible signs of wire chafing on those balance leads!! None of the wires were worn all the way through to the copper yet, but some of the wires were already pretty close to being worn through to the copper...

Did you have a link for the tools?

Is there anywhere to get a replacement battery for pint x if the wires are broken ?

Can you tell me what size of security torque bit it is to get inside the panel I have the nut on the back of my on and off button that has fallen off and bouncing around inside it looks like a 5 point but I’m not 100 percent sure.

Everything going well in the breakdown until the 2 big axle bolts. Got one of them loosened, but the other one doesn't want to budge and I'm worried about stripping it. Any tips??

Do you know if this also exists with the original pint? Considering getting a chibattery quart battery upgrade but would like to know if this issue exists on original pint while saving for the battery upgrade.

I followed the BMS sequence on this video and when I powered up the board my battery level was stuck at 1% with a lit Yellow led. I then left it on the charger for an hour (or til charged) and it corrected itself. Phew!

What happens if I ask future motion to fix it? Will they? I have less than 50 miles on mine probably been 1 year of ownership.

So this would not be covered under waranty?

I thought if you remove the battery the board wouldn't power up anymore and would need to be sent to fm, am I wrong?

You mentioned a trick to shrink the o-ring. Please do share!

How can a recall not be forced?

Sorry if I missed it in the video - but this does void the warranty right? I want to check if I have the issue, but I don't want to void that early :/

Great Video - My pint X just arrived yesterday. Being brand new I'm reluctant to open it up. Does anyone know if future motion has corrected this issue? Thanks again!!

My pint x did this also it’s a issue!!

I did my disassembly by removing just the left side axle bolts and sliding out the battery box, keeping most of the board together

My Pint X is about 2 weeks old. I trust myself to disassemble and remediate more than FM. Have you seen some of the shoddy warranty work they do? I love the riding but won't buy another FM product. I'd rather pay in crypto for a Chinese DIY product since the FM really is DIY anyway. Greed has taken great hold on the founders/owners of FM. Sad and dangerous.

18:45 they went so cheap for this integral component.

So many design flaws in one battery box?!? 1. bad balancing lead routing. 2. short negative main power lead. 3. charge plug and wiring is not rated properly. 4. No connector between battery and controller: it is one unit, consisting of two boxes. 5. Exotic screws, hampering maintenance tasks. Nice product. Really. LOL

Future motion is a garbage company. I say thiswith 50,000km on xr model boards, they were their best made model and ive still fixed so many things on them.. vesc is so much better, I still ride the xr often but the vesc is better in 90% of scenarios.. and the 10 that it's not are small transitions and only because I did not stick option the vesc controller.