Your shop was "Optimized" I see what you did there Levi. Great topic and discussion.

Man I love this. The Detalks are so awesome. I've been pro detailing since 2012 and EVERY word spoken here was spot on. Some of this was info I know from experience (not the paint burning though) but this is a great reminder to self evaluate myself, my techniques, my business, etc. I thank you guys every time I watch these so thank you. Much love.

Yvan and Levi are the best team. Always the best advice!

As I am getting my mobile business together I am barely hanging on to the idea of offering a 2 step. You guys are talking about where my thoughts have been. With a rotary, Intensive Polish, and variety of pads I can do different levels of correction that the big majority of the customers will care about. Spend the extra time on the interior where I think most people want the work done.

The first question we ask a customer is "what are hoping to accomplish?". Managing customer expectations and budget is key.

Solid talk, and Yvan said those golden words, ‘why are you here’. Good question to ask of customer to get their expectations and same for the shop. I am a hobbyist but doing minimum damage to clearcoat is best business practice. Think of terms of repeat customers and volume, over time you will stay busy and grow the business.

Yes yes yes yes.....dear sir's...a big YES in what you are saying today......so so so TRUE. Thanks for you as experts coming forward and telling trouths....... My best reegards from Athens Greece

Managing expectations with a blooper too! ;) I love this series you guys have done with Yvan. Such great information!!! As always, thank you for the hard work you guys put in for these videos.

Thanks guys! Loving these videos!

Always enjoy these videos, keep them coming guys👍🏼

Once you see swirls, and scratches, you can't unsee them. Most people think that's how paint supposed to look.

''not every customer is gonnna sit with a scangrip at 6 inches from their paint'' I assume a well known professional detailer here in the Netherlands watched this :P. Because as a hobby detailer for 6 years i did check a car he did which was owned by a friend of my and wow he got scammed. After i showed the remaining defects and damages from the backing plate ( yep ''well known professional detailer'' ), we went to the detailer, showed him everything and refused to take responsibillity for how shit the paint still looked and the damages. Now i am setting up my own detailing shop, and i wish i knew about The Rag Company, Yvan and Detalks before! Great content.

Time is Money, great episode. 😎👍🏻

Yvan lost a lot of weight the past couple years! Looks great!

I am having a paint correction done on my 6 month old black 370z, with an Opti-Coat Pro+ ceramic coating applied. I would expect to pay at least $100 per hour for the labor and would be very suspicious if a detailer came in substantially below that. Recognizing the time and effort it takes to develop the kind of skill it takes to do a good job, especially on a more difficult car like my black car, I have no problem at all paying these guys what they're worth. I gave the shop owner the green light to do what it takes to do a good job on my car and so I'm fine with the cost. I think most of us, as customers, are willing to pay the price if we know that the people in the shop are being honest and straightforward with us and are making their best efforts to do a good job.

Hi . I do like a good one step paint correction make more per hour with that. Love the videos. Is there a course from opti coat in the England ? Ian

Sometimes the cars come with even less clear coat, I bought a brand new chevy silverado 2017 a year ago and didn't check the thickness of the paint well a few days later I decided to put a paint coating and before I star getting ready to do some paint correction because even though it was brand new already had a few imperfections I checked the thickness of the paint and in some parts of the hood the reading was as low as 3.8 mils the highest was about 4.6. That is horrible and that is happening with a lot of manufacturers because the want to go the cheap route and save money in the paint and also the clear coat fails a lot faster.

Also location matters. Here in Wisconsin pretty much no one details their vehicles.

A one step in one hour sound awesome How much did you spend prepping for the polish...wash/claying/tape etc?

Gentlemen, what have you found to be the best practices/methods to create repeat clients? Thanks in advance for your insights

A trye lesson this.video.....i would.like to teach this video in detailers all over the world.... ..and.most...on...forums... Thanks you sir

Well said (y)

I take it your 1 steps dont involve a tar/iron remover, clay process, full wash process, because if it did it would be more than 1hr a lot more, great videos by the way

What's in the silver bottle next to the car wax?

Yeah this is a struggle for sure.

Levi.. I totally understand the customers that have the vehicles where it's not necessary to do hours and hours of paint correction. But you had your guys able to do a one-step in 1 hour?! To me that's a little quick to go around a vehicle one time, I'm going to do a 21 Audi rsq8 which is a rather large SUV not the biggest, and I'm only going to go around it one time with an AIO,... an hour is seriously pushing, that is extremely fast. I think 2 to 3 hours Max sounds a lot more realistic, if the entire car is done properly even the roof because some people don't even touch the roof I know that for a fact, because they think the customer won't even look on the roof. Now, I work with high-end Vehicles so I'm not dealing with outside customers bringing their cars for details in that sense, I'm dealing with customers that's really don't mind the money, and I'm luckily able to sometimes take my time. Maybe if you're on a serious time crunch and you have a lot of cars to try and get done, but what detailer would want to work in an environment like that where you're constantly rushed?? and you can't really do the work you want to do, I wouldn't want to work at a shop like that. But I know some guys do unfortunately. But yes, managing the customer's expectations is important

Todd Cooperider has stated they spend 6 to 8 hours on a one step.

What’s your favorite one step?

newbie question: explain 1 step 2 step and three steps. Please.

How in the hell do you get a car in to a shop, do a wash, deconn, and one step in an hour?

Do not give your profit away, your time, resources plus skills are not free.

holy crap did you say one step a whole car in 1 hour is what you expect? I think thats really unreasonable. It takes me 6 hours to do a really good 2 step. If you follow white details his 2 steps take 3-4 days.

It's NOT paint, it's clear coat correction! (Not single stage).

Detox