UPDATE: the night this video went live, Percent reached out to me saying they forgot. They didn't have my color so they offered an e-white bottom or a Skog Reboot. I didn't like either option so I reached out to Kono who agreed to a return for store credit. I've taken this route and that closes out my journey. From the comments here, it seems like a lot of you have had similar experiences, and I don't see Percent resolving those so my message stands.

everyday i regretted not joining the skog reboot, now i feel a little bit better lol

between the canoe, volt, and skog lite, I am glad I haven’t touched a percent board

100% not a baby, you were in it for the board and you denied a solution because the people who created the damn thing offered a better solution. Money is money, and honestly, the fact that this happened in this manner, you basically got scammed.

Percent Studio lights up ALL the red flags when they handled the Q&A for the Skog Reboot. Hell, some of the reviewers (big and small) receive broken parts. Quite sure they had no idea what were they doing.

i gave them another chance by joining their Canoe Gen 2 buy. the board arrived with mismatched feet, broken screws (no tread marks on the screw). i am avoiding them like the plague.

you're definitely not being a big baby, how does a board that didn't even get machined all the way get past qc? anyways I like the JYMV "mascot", cute

thanks for informing us.. and sharing your experience with us ..100% agree with what you said..

well I'll never go near Percent, thanks for the heads up.

Thanks for the video, many people have mistakes, but the main thing is to be able to correct them correctly. I regretted not buying trio60, trio75, now I'm thinking about their new board Luna80, but I think I'll pass by these guys!

2:02 summarize of 2020 in nutshell.

I like how you are sincere in every way both from customer and vendors. Really not enough kb reviewers being honest from both ways. It is fully understandable wanting for replacement Btw I had similar experience with kbdfans but it was problem with pcb and top case. But that is a loooong stoory... So I was like having kb in basement for 8 months waiting :( these things happened exact same time as for you, i had to remind kbdfans constantly to send me replacement pcb and top case because they were ghosting too. The wort thing they didn't try to explain anything, they were just oh hi, did you write us? Wait. Later again oh yeah you wrote us - wait more! I was almost hoping not getting my keyboard fixed, but thankfully after 6 months things started moving by receiving top case and strangely pcb in entire different apckage later again 2 months Basicay it is annoying when bigger vendors are like ass. I understand doing mistakes if you are one guy in a basement, but if you have colleagues and it is 4-6 people thing it isn't like that anymote

Looks like I'm never buying a board from Percent.

Hey man, if you need help machining out that portion of the aluminum lmk!

Similar thing happened to be with Percent Volt. I ordered 2 WK Volt 80, but they didn't even bother shipping due to pandemic until I paid nearly $200 extra shipping fees. I need to keep asking literally every week for months for them to actually ship it. When it finally arrived, both end up being WKL version instead, and no battery. They said they will replace the top frame, but after kept on pushing them for months, they just ghosted me in the end as well. The volt 80 design was also come with my flaws that doesn't even work properly. 1. case does not have enough spaces for Hotswap socket. If screwed all the way, JST connector and Hotswap socket will get squished and break. 2. The top of PCB is too long and does not fit into the case properly without forces, which scratch off the paint on the bottom frame and potentially break the PCB. After seeing all these problem, I try to avoid Percent as much as we can. Their PCB is known to be flaw with crap software and I don't think they even bother to prototype on all their previous board prior to Skog 2.

Good PSA. After waiting 13 mons you have every right to be choked and annoyed. Totally understandable

Even if the pinned comment wasn't them reacting to negative press, having this interaction would instantly sour me on a producer. This isn't you being a big baby at all, it's percent thinking they can get away with ignoring you and not having to replace or provide a solution. Repeatedly ignoring you after deflecting your initial request is not the same as agreeing and then failing to follow up due to work load, life stress, or other forgivable factors. They repeatedly straight up ghosted you. I won't be buying anything from them, thanks for the heads up.

There have been a few instances of poor production and QC in the community lately (read: past few years). I joined the ca66 GB and their plates were nothing short of terrible (edges looked like they were cut with a hacksaw) plus their PCBs tended to die for seemingly no reason (thus the separate PCB GB run by a different community member). I also just got my g60 after almost 2 years - many still haven't. ALF failed to produce some of the plates and other extras. Going forward I don't think I'll be joining GBs from smaller producers, will probably stick to Rama or NK.

Oh shit, I forgot about this. Recently ordered a percent board.

You just saved my money!

isn't there a skog reboot now? o_O

Sorry to hear this

Never had a percent board before and now I never will.... I almost joined the Skog-Reboot but didn't. Looks like I dodged a bullet.

Hey I just dropped a note to Fugui, letting him know about this unfortunate incident you had. He said he would look into it. He’s pretty responsible guy based on my experience with him, but I feel you for the frustration. Hope you guys manage to get sorted it out

That’s fucking sad “We forgot” is not appropriate

Oof, I have a skog reboot that is on the way (i think??) and ordered a trio75, still haven't received updates on the skog fulfillment & it looks like the percent discord is riddled with issues of the bluetooth pcb not working, not actually being compatible with via/QMK, missing components, etc. Has me a bit worried because it looks like these guys may need to get their shit together before pushing out all these GB's. I'm really hopeful there's no issues with either of the boards when I eventually get them.

Thumbs up for the video and THUMBS DOWN FOR PERCENT. Never trust a green PCB is my theory, it's lazy. You are not being a big baby these brands don't know what customer service is and this hobby will be on the way out if they don't step up.

I'm glad I have never and will probably never own a Percent Studio board. Too many spoilt/bad boards with pcb issues just don't cut it when you're spending hundreds of dollars on a keyboard. A 20 dollar keyboard is likely to have lesser issues than a Percent board. Blacklisted.

Thanks for sharing,. Won't feel bad buying the skog off taobao then.

Not gonna lie, I am definitely hesitant to buy anything from Percent in the future because of them ghosting you. That’s ridiculously not okay.

Just machine it yourself you big baby!

Glad I skipped the Skog Reboot!

2:05 I must've missed the bees this year

After the issues I had with the Volt, I am done with Percent.

Wow damn that’s shady

Ah yes, Percent. I see their problems haven't improved.

*A year later* Gets a brand new Skog Lite in the mail

Things like this are why im so skeptical to join GBs these days. Too many untrustworthy individuals in this hobby. I knew to never touch anything involving percent after the Canoe troubles and Kono themselves are shady imo as well so I don't deal with them either.

You're definitely NOT being a "big baby" expecting to get what you paid for.

Hei, I'm new to the group buy thing here... I'm in list for the Pixelspace Endless80. Does that have red flags?

F

Good to know that I should never buy from percent studio. Bad design, bad qc, bad manufacturer, bad service.

Nope not being a 👶🏻 I’d be SUPER fucking pissed at these guys.

You could fix that with a dremel

The way percent studio handle problems is laughable. Had problem with their China GB , I addressed the problem in the group then msg’d fugui. Fuguis solution? Blocked me

"I understand that this problem is mostly my fault for rejecting the solution" Uuuh, no - this problem is100% Percent's fault (pardon the pun) for failing to deliver a working product. If these keyboard designers want to sell products for hundreds of dollars they need to be held accountable for it, sink or swim. The moment the issue was found the correct action would have been to initiate a recall and offer replacement OR refund, simple-as. The mentality that group buys are somehow immune to basic consumer rights is mind boggling to me in the keyboard community, way too much drinking of the kool-aid.

Let's honest with ourselves here, we are one, if not, the most superficial communities in existence and you're asking him to take a dremmel to it? C'mon man! Even if you can't see it, the thought of having a scuffed kb, would probably bother the eff outta you.

jokes on them i got a fanoe >:)

Percent boards are garbage the PCB's are super trash. The keyboards die between 3-6 months. If you see a percent board don't get it. That was my experience with the R1 Canoe. It was so bad that people had to cry at mechmerlin for a QMK replacement PCB to be made.

Sounds crappy, sorry. Thanks for the heads up.

Guess I ain’t buying from these guys any time soon

yikes

second

Grab a rotary tool or router and fix it yourself. Make it the best out of a bad situation.

You could literally dremmel that out in 30 seconds and be fine

This is why you need to let go of your ego and insecurity and just buy a popular and commercial keyboard. Don't be afraid of not earning respect from your discord community.