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Performance Analytics (PA) in ServiceNow | Share The Wealth

  Рет қаралды 24,716

GlideFast Consulting

GlideFast Consulting

Күн бұрын

David Tapia of GlideFast Consulting explains Performance Analytics (PA) in ServiceNow in this Share the Wealth session.
ServiceNow® Performance Analytics is an in-platform process optimization solution to create management dashboards, report on KPIs and metrics, and answer key business questions to help increase quality and reduce the costs of service delivery. Learn more: docs.serviceno...
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GlideFast Consulting is a consulting firm dedicated exclusively to ServiceNow. As an Elite ServiceNow Partner, our expert team of developers and architects have completed over 500 successful ServiceNow projects.
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Пікірлер: 12
@johnvodopija
@johnvodopija 3 жыл бұрын
Thank you for sharing this tutorial. It was really helpful for me to get an overview but also enough detail to understand the building blocks of building indicators and understanding the different widget types possible. Cheers
@pavanj4613
@pavanj4613 9 ай бұрын
Thank you for your response..Hi i achieved this.at scheduled job level by taking relative data as 1 month before
@malipedduharish
@malipedduharish 3 жыл бұрын
Awesome Demo. Great content. Thank you.
@eves4588
@eves4588 4 жыл бұрын
Thank you this was helpful for a beginner like me!
@GlideFastConsulting
@GlideFastConsulting 4 жыл бұрын
Hi, Eve. We're glad our content was helpful to you. Thanks for your feedback!
@pavanj4613
@pavanj4613 Жыл бұрын
Hi bro .. i need to display last month incident response data on dashboard using PA widget, i tried but i can see name of month as current but data for last month, how can I change name of month as last month.
@GlideFastConsulting
@GlideFastConsulting 10 ай бұрын
In ServiceNow's Performance Analytics (PA) module, displaying data for the last month while showing the name of the previous month on a dashboard widget can be achieved by customizing the widget's date format and data query.
@barbbardall3654
@barbbardall3654 3 жыл бұрын
Can I get this presentation you have shown?
@GlideFastConsulting
@GlideFastConsulting 3 жыл бұрын
Barb Bardall unfortunately we cannot send it over, but we could present it for you personally if you’d like
@barbbardall3654
@barbbardall3654 3 жыл бұрын
@@GlideFastConsulting We are new to ServiceNow and I am looking for video to help me understand what we can and can not do with Analytics. And what is best recommended.
@GlideFastConsulting
@GlideFastConsulting 3 жыл бұрын
Barb Bardall sure we are more than happy to help. We will have a GlideFast architect reach out to you on LinkedIn to schedule some time to help
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