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Update (2020-12-04): I don't think that this video is useful anymore. I spoke with Phillips support and then was directed to an authorized service center to ask technical questions about the mechanism. It turns out that you need to run the machine 2-3 times at a specific grinder setting because there is a little chute from the grinder to the brew basket that holds 2-3 grinds worth of grounds in it. If you look down into the port where you can manually add grounds, you can see the grounds pushing out of the chute and into the brewing assembly when the grinder is running. This means that you are not getting grounds directly from the grinder into the brew, there is some lag time while grounds in the chute are pushed to the brewing assembly. This does mean that my tests here were fairly useless, as I was originally under the impression that the grind was going directly into the brewing assembly. The only way to get a 'fresh' grind to the brewing assembly is to put it through the port at the top of the machine after grinding it outside of the machine. I must say, while I can't say I notice a degradation in the quality of my coffee, because of how many grinds we make per day, I think that many consumers think like I did that you are drinking the grind that the machine makes when brewing and not the grounds from 2-3 brews ago. If you have 1 brew per day, you could be drinking grounds from 2-3 days ago.
Also, about changing the grinder settings, the tech confirmed that making changes to the grinder in the 'fine' direction should be made while running and you should move 2-3 dots then wait a moment then adjust a few more, wait, etc. when making large adjustments. When moving in the 'coarse' direction you can make larger adjustments while it is running, or even while it isn't running because you are moving the grinding surfaces apart and not stressing the mechanism. Always be safe and don't 'force' anything, if it is too hard to move, don't move it.
Original Description: On my other video ( • Phillips 3200 Series L... ) some people have mentioned they get 'watery' pucks from the grounds. I tried a bunch of settings to recreate this effect and wasn't successful. Some pucks were wetter than others but nothing I would call 'watery'. If you have had sloppy pucks, what settings (grind coarseness and brew selection) did you use to get them? Also, what beans did you use?
3200 Series playlist of videos I have made: • Phillips 3200 Series V...