Post Office scandal: Fujitsu staff knew about bugs, errors and defects in the system for years

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Channel 4 News

Channel 4 News

6 ай бұрын

The European boss of Fujitsu has admitted the company "clearly let society down" as he apologised again to subpostmasters and postmistresses over its role in the Horizon scandal.
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Giving evidence to the public inquiry, Paul Patterson said Fujitsu staff had known about bugs, errors and defects in the system for years - but claimed the firm only became aware "latterly" that faulty data was being used in prosecutions.
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Пікірлер: 525
@edcoad4930
@edcoad4930 6 ай бұрын
If someone isn't jailed, the country is a bigger joke than it has been for years.
@Dec38105
@Dec38105 6 ай бұрын
uk government has a history of blindly protecting corporate until there is too much public pressure.
@paulx3274
@paulx3274 6 ай бұрын
Sorry, can't hear you through the millions of tax payer money we have..
@TC8787-yq7og
@TC8787-yq7og 6 ай бұрын
Remember grenfell? All the people in prison for that? Yeah, don’t count on it.
@robhayes6121
@robhayes6121 6 ай бұрын
Remember Grenfell and Greensill which the latter dodgy Dave was involved in, no one is going to jail over this, as it would open up jail for the so called corrupt politicians.
@musicholich
@musicholich 6 ай бұрын
Nothing will happen, it's capitalism at its best.
@petebraven1522
@petebraven1522 6 ай бұрын
I had a friend who had spent most of his working life as an accountant. He took over a post office in the town where I lived and he said that from the very first week he noticed system irregularities, therefore he kept meticulous paper records until the post office 'asked him to leave', after he gave copies of the errors on the computer system along with the paper records to his solicitors and the head office. The post office tried to take him to court, but because of his evidence, the judge threw the case out of court in less than an hour. That was 2017, still the post office continued to prosecute others illegally. They and Fujitsu should be themselves prosecuted for false accounting IMO.
@no_clot_shot1128
@no_clot_shot1128 6 ай бұрын
Nah.. it doesn't happen in a corupt 3rd world country
@Julieoscar1
@Julieoscar1 6 ай бұрын
And they still use the same system., with the same failures. How is this possible??
@Julieoscar1
@Julieoscar1 6 ай бұрын
And they still use the same system., with the same failures. How is this possible??
@davidk3729
@davidk3729 6 ай бұрын
What’s this Patterson chief doing there? Where’s the guy who was in charge during the conspiracy?
@jjptech
@jjptech 6 ай бұрын
The judge threw the case that fast because he knew that evidence could be a problem for their other immoral cases, not because of justice.
@manglewurzel5328
@manglewurzel5328 6 ай бұрын
Fujitsu sued the NHS for 700 Million when the NHS cancelled a failing IT project. That should be looked at again.
@tonychorley4936
@tonychorley4936 6 ай бұрын
Whoever writes the purchasing contracts should also lose their job. If they write purchasing contracts that don’t require products or services to meet a standard and provide for redress if they fail to do so its bonkers.
@manglewurzel5328
@manglewurzel5328 6 ай бұрын
@@tonychorley4936 yes I agree
@stephenwabaxter
@stephenwabaxter 6 ай бұрын
We don't know the details but perhaps the NHS made a wise decision if they felt the Fujitsu system was not fit for purchase.
@manglewurzel5328
@manglewurzel5328 6 ай бұрын
@@stephenwabaxter Fujitsu we’re the middle men the system was called cerner millennium
@stephenwabaxter
@stephenwabaxter 6 ай бұрын
@@manglewurzel5328 I see that Oracle purchased Cerner in 2022 and Oracle have some presence in the NHS space.
@bobblebec12
@bobblebec12 6 ай бұрын
Saying sorry is not going to bring back the poor souls who killed themselves or lost everything. Absolutely disgraceful and quite frankly despairing no words to how awful this is.
@johncooper8040
@johncooper8040 6 ай бұрын
There really needs to be permanent memorials to the people who lost their lives. Make sure this is never forgotten.
@johnreed8336
@johnreed8336 6 ай бұрын
Prison , prison and more prison for all of them .
@jomojoe6414
@jomojoe6414 6 ай бұрын
​@@johnreed8336They won't go to jail. They're untouchable
@Notangryjustdisappointed
@Notangryjustdisappointed 6 ай бұрын
It's the impunity among the groomed actors linked to political personalities who must be stopped. They operate under orders and with the protection of a few political deviants who hold generational / groomed in power.
@mindakahn9964
@mindakahn9964 3 ай бұрын
The scene with executive visiting the widow made me want to throw my TV out the window. “ Robust and works as it should.” I once worked for a company that expected accountability. The mantra was “what makes a hero and what makes a zero.” This is an excellent production. I’m glad they named names. I’m glad they can’t escape this. What price for a human life? Corporate greed.
@gnome691
@gnome691 6 ай бұрын
Utterly depressing. Those people have lost far too much. Prosecutions have to follow, with sentencing.
@richard-hawley
@richard-hawley 6 ай бұрын
The legal term is "evidence tampering" which is a serious criminal offence.
@matt_uk
@matt_uk 6 ай бұрын
'Evidence Tampering' is a US term, so is irrelevant in a UK justice case. 'Perjury' (max. 7 years imprisonment) or 'Perverting the Course of Justice' (max. life imprisonment) is what you're looking for.
@shanehull6235
@shanehull6235 6 ай бұрын
For people not for corporations it’s disgusting how the legal system favours businesses over people to the point people CEOs and managers can break laws that would result in prison in company names and just receive fines that barley touch their bottom line
@monipenny408
@monipenny408 6 ай бұрын
you forgot, the govt can simply redefine what is or is not legal my dear.
@grantwallace1882
@grantwallace1882 6 ай бұрын
The board of directors of the day need to be prosecuted
@johnreed8336
@johnreed8336 6 ай бұрын
+ a lengthy prison term .
@christopherbriscoe8665
@christopherbriscoe8665 6 ай бұрын
The highest judge in the land or the National "Attorney General" should lift that non-disclosure clause as it is not aiding the process of the law and justice.
@monipenny408
@monipenny408 6 ай бұрын
LOL he wouldn't dare! He might lose his pension dear.
@tonychorley4936
@tonychorley4936 6 ай бұрын
How could any sensible person think that the Post Office had suddenly got a huge number of people being dishonest, it doesn’t make sense. Both post office and Fujitsu managers should go to prison for lying and ruining peoples lives. The Post Office continues to block restitution.
@riskmaps
@riskmaps 6 ай бұрын
Including all the Board members following investigation of all their board meeting documents, including those not noted down. The chairman and head of the audit commit should be charged for fraud and criminal behaviour.
@mindfulawareness1
@mindfulawareness1 6 ай бұрын
Culture of prosecution nurtured for decades. Where did that start? Hmmm...
@rogerflatt8054
@rogerflatt8054 6 ай бұрын
Fujitsu flagged the bugs very early on. The *key* issue here is that THE POST OFFICE knew about them, knew their effects, and yet still maliciously destroyed dozens of lives. Hounding a person to suic*de deserves what sentence? Remind me ...
@vmax4steve524
@vmax4steve524 6 ай бұрын
What if the Horizon system was only supposed to show losses of a few quid here and there so as not to be obvious that it was meant to gather more money than crossed the Post Office counters in order to bolster Post Office profits over the whole of the UK which could have amounted to thousands of pounds a day, millions of pounds a year. What if Fujitsu knew that the system was making huge errors rather than the small ones it was designed to do, this was flagged to the Post Office bosses but they decided that even more was even better so let it go. Let's face it, Horizon is simply a calculating programme, what goes in, what goes out, what was bought, what was sold so how can it be that difficult for a such a programme to be so wrong ? But if it was meant to calculate things incorrectly and lose the odd pound here and there then of course a calculating programme could have defects. I find this more plausible than the Post Office bosses simply believing that a computer system was infallible despite all the evidence to the contrary after thousands of Post Office masters and mistresses suddenly were seen to be thieves after years of good service to their communities.
@Vamooso
@Vamooso 4 ай бұрын
hundreds of lives
@chrisfell5073
@chrisfell5073 2 ай бұрын
John Mills - 1999 before the contract was signed.
@jimg2850
@jimg2850 6 ай бұрын
Someone needs to instruct Post Office to lift the non-disclosure restrictions on second sight immediately!
@DavidJohnson-yg8qm
@DavidJohnson-yg8qm 6 ай бұрын
Those covered by nondisclosure should speak up and see how far the PO gets in court.
@suzilouden5964
@suzilouden5964 6 ай бұрын
​@@DavidJohnson-yg8qmtotally agree.....
@anthonychurch1567
@anthonychurch1567 6 ай бұрын
NDAs don't cover public interest and whistleblowing. Maybe that is the case and he's saving the phoney NDA stuff for evidence in court.
@Dec38105
@Dec38105 6 ай бұрын
Post Office "we will destroy you life but don't speak about it to anyone or else"
@paulx3274
@paulx3274 6 ай бұрын
Ndos are sus in the first place. It's basically a "you say anything you lose your job".. Lots of companies that have them love to say they're transparent.
@psycharol
@psycharol 6 ай бұрын
I had a friend, who lost her job, her family lost their home, she went to prison, and she couldn't get a job as an innkeeper because of the prison record. DEVASTATING FOR THE WHOLE FAMILY IN THAT COMMUNITY TO THIS DAY!
@jomojoe6414
@jomojoe6414 6 ай бұрын
Did she get compensation for that mistake ?
@Katiebatie1980
@Katiebatie1980 5 ай бұрын
Wow bless her heart x
@StimParavane
@StimParavane 6 ай бұрын
Here's my prediction - none of the executives will be held to account and go to prison.
@Vee-jc1qh
@Vee-jc1qh 6 ай бұрын
Just like bankers in 2008!
@Monicablackbelt24
@Monicablackbelt24 6 ай бұрын
And the British taxpayer will foot the compensation claims! Corruption reigns supreme… time we the British people say enough is enough!!
@sergioalmasy8722
@sergioalmasy8722 2 ай бұрын
Correct! Just like the minors strike court cases where the chief of police lied to the court over 3 days of evidence; the Iraq War Enquiry and the Hillsborough Enquiry. No one was prosecuted and no one will.
@WhichDoctor1
@WhichDoctor1 6 ай бұрын
and yet Fujitsu employees testified in court that no such bugs existed in order to falsely convict these postmasters. And if Fujitsu as a company had acknowledged the existence of these bugs publicly all convictions could have been halted or overturned decades ago
@steveevans4299
@steveevans4299 6 ай бұрын
And what would Fujitsu's motive be in that?
@antonmsk3401
@antonmsk3401 6 ай бұрын
@@steveevans4299maximizing shareholder value
@suzilouden5964
@suzilouden5964 6 ай бұрын
@@steveevans4299 Pressure from Post Office....Fijutsu had huge contracts through out government. Enough motive to ignore any shortcomings....
@Ken-er9cq
@Ken-er9cq 6 ай бұрын
@@suzilouden5964Yes, they didn’t want to look incompetent and not caring about the evidence presented at trial. Problem is, that when you hide things like that, it just makes them look worse. It wouldn’t be surprising if Fujitsu ceases to exist in the UK, or they will be left with only the things that they can’t sell.
@1961geegee
@1961geegee 6 ай бұрын
Fujitsu told the post office changed the statements. Post office a government department needs to be jailed and have all their monies taken. New law making all local and national government to surply all documents when requested this includes the police who hide documents in sexaul abuse cases All them state 8:20 Not in the public interest or would take too long to find the information. I am aware of documents being burnt to cover up local government involvement
@user-gz7qk7xf3j
@user-gz7qk7xf3j 6 ай бұрын
What amazes me that the Post Office and Fujitsu witnesses still seem to be in their jobs. At the very least I would have expected them to have been suspended pending disciplinary action up to dismissal for gross misconduct. If in my working life my actions had amounted to my employer having to make multimillion pound pay-outs.
@charlesm9190
@charlesm9190 6 ай бұрын
Fujitsu is no different from Big pharma business model. It's all about corporate money. This is what's so rotten with the government, it allows big business to get away with criminal practice and ordinary working class people suffer! MPs must wake up to this social and financial criminality in how the law allows corporations to get away with not just poor practice but abuse of office!
@shaun906
@shaun906 6 ай бұрын
its not just them, they all behave badly. corps are charged with perusing profit at any cost to us and the environment. politicians demand perpetual growth!
@alexanderforbes5125
@alexanderforbes5125 6 ай бұрын
"Restitution" is nowhere near enough. Postmasters need "restitution" plus damages for destroyed lives - i.e. many times what they have lost. And all those complicit in this vicious persecution of ordinary innocent people - the PO managers, the Fujitsu managers, the prosecutors, the judges, the civil servants - should be reduced to abject destitution. It won't happen of course. They're ESTABLISHMENT.
@Ima-hoot
@Ima-hoot 6 ай бұрын
Both Fujitsu and the Post Office need to be held accountable. Any post office or Fujitsu employee who knowingly whittled information or lied should have to pay out of pocket and spend time in jail. Any compensation Without jail time AND large fines for the perpetrators is only a slap on the wrist You have to set an example so any one in the future commits such crimes should know there WILL be harsh consequences
@jeremiahkearney5191
@jeremiahkearney5191 6 ай бұрын
A public apology posted in every post office including names (where agreed by victims) of those sub postmasters affected, all bonuses repaid and where people lied / misled to help be convicted, then they themselves and their managers have to answer to the courts.
@johnreed8336
@johnreed8336 6 ай бұрын
+ a lengthy prison term .
@tisFrancesfault
@tisFrancesfault 6 ай бұрын
Fujitsu and the post office owe at least a million pounds *after* expenses to each post. Master.
@paulineashcroft1485
@paulineashcroft1485 6 ай бұрын
Yes Fujitsu and Post Office owe this money entirely and not the taxpayer.
@musicholich
@musicholich 6 ай бұрын
Million pound is nothing, it needs to be atleast 30 mil per postmaster
@JL-uv9yj
@JL-uv9yj 6 ай бұрын
@@paulineashcroft1485you’ll be shocked when you find out where the post office money comes from haha
@philipwardle6820
@philipwardle6820 6 ай бұрын
@@paulineashcroft1485 In practice it will actually be Fujitsu and the taxpayer, as the Post Office shareholder, as Post Office is insolvent for all practical purposes.
@paulineashcroft1485
@paulineashcroft1485 6 ай бұрын
@@philipwardle6820 I bet the innocent taxpayer has to stump up most of it. I do not begrudge the wronged Sub-postmasters one penny of course, they deserve everything they get for their years of suffering, but will those who caused this scandal and suffering, perpetuated it, telling lie upon lie and who hounded these poor people, sometimes to jail, to immense mental pain and financial hardship or even suicide receive any financial penalty and/or jail time remains to be seen.
@MichaelEnright-gk6yc
@MichaelEnright-gk6yc 6 ай бұрын
Patterson has been one of the few giving honest answers.
@stephenwabaxter
@stephenwabaxter 6 ай бұрын
Yes I think he did present quite well. However he needs to meet with Government and make a substantial offer to cover some of the cost of this scandal. I have in mind £500 million. Without a severe penalty this could happen again.
@Rugbyman269
@Rugbyman269 6 ай бұрын
Haven't heard of any apology from the post office yet , that in itself is disgusting
@colinanderson7384
@colinanderson7384 6 ай бұрын
Nobody want's to take responsibility in anything these days. It's all about blaming while seeing how much ineptitude you can get away with.
@stephenwabaxter
@stephenwabaxter 6 ай бұрын
It was very disappointing to hear the current CEO of post office sit in front of MPs and say he did not see it as his job to investigate the scandal much less make changes (certainly in the staff he employs) to prevent a corrosive corporate culture continuing.
@Ken-er9cq
@Ken-er9cq 6 ай бұрын
The forensic accountant should be called as a witness, as that overrides any contractual obligation.
@stephenwabaxter
@stephenwabaxter 6 ай бұрын
I believe he could offer a lot of clarity. In reality the system as designed could never work.
@Ken-er9cq
@Ken-er9cq 6 ай бұрын
@@stephenwabaxter It is like the people who designed it didn’t understand this type of system. Which is probably because they didn’t.
@stephenwabaxter
@stephenwabaxter 6 ай бұрын
@@Ken-er9cq In my opinion the system architecture was fundamentally flawed and that was exposed by the bugs, errors and defects that kept occurring. That is why I firmly believe that AWS (or similar) should be brought on board with a state of the art system and Fujitsu dropped quickly.
@philipwardle6820
@philipwardle6820 6 ай бұрын
@@stephenwabaxter Agreed, in fact Fujitsu have brought the systems and software engineering professions into disrepute. What a sad place to end up, given that Fujitsu took over ICL, which consolidated a set of great companies with a track record of world-leading innovation that had its roots in wartime achievements such as code breaking and radar.
@nabarnes
@nabarnes 6 ай бұрын
@@stephenwabaxter You do know that AWS (Amazon Web Services) is a hosting company and not a software developer, don't you? That aside, what is it that makes you think that somebody else could write a fully working and bug-free replacement system quickly when Fujitsu haven't been able to do it in the last twenty years?
@Pining_for_the_fjords
@Pining_for_the_fjords 6 ай бұрын
This is unfortunately a case where I don't believe any punishment will seem like enough for those responsible, who knowing prosecuted innocent people for over a decade. The harm those responsible have done and the lives they have deliberately devastated can't be repaid in their lifetime.
@Bungadin2845
@Bungadin2845 6 ай бұрын
Completely disagree. That attitude too often gets those in power of the hook and the wounded dealt with by some out of court settlement. The CEO’s and those who knew this need co be criminally investigated for perverting the course of justice and sending to prison. The change in corporate culture would be transformed.
@Pining_for_the_fjords
@Pining_for_the_fjords 6 ай бұрын
@@Bungadin2845 I'm not saying that the people responsible should get away with it, not at all. I'm just saying that they have done so much harm, ruined so many people's lives, that no punishment will seem like enough. Even if they go to prison for the rest of their lives (which they won't), the harm they have done will still outweigh the punishment, in my opinion.
@johncooper8040
@johncooper8040 6 ай бұрын
There needs to be restitution for the subpostmasters as well as proper retribution for those that inflicted it. That one of the Post Office executives accepted a CBE knowing full well the suffering that had been inflicted just shows the contempt and certainty they would never face any real world consequences.
@MrRocketguitar
@MrRocketguitar 6 ай бұрын
If it knew about this why did it not stand up for the innocent postmasters from the start. Everyone who knew or covered up should face prosecution.
@iandavitt5171
@iandavitt5171 6 ай бұрын
People took their own lives and lost their liberty because of this. There has to be some accountability and punishment for those responsible.
@shaikhwadud1270
@shaikhwadud1270 6 ай бұрын
Victims need to be reimbursed with interest compensated financially, and EMOTIONALLY! Someone in the post office needs to PAY. You can't DESTROY PEOPLE FOR FREE!!
@johnreed8336
@johnreed8336 6 ай бұрын
A large compensation package + a lengthy prison sentences.
@JoelJoel321
@JoelJoel321 6 ай бұрын
Some folks from the Post Office are going to be spending some time as guests of His Majesty.
@richardstone5813
@richardstone5813 6 ай бұрын
I think history will simply repeat...as per all criminal issues involving the government. No one will ever go to jail! Taxpayers will pick up all of the costs that are attributed to the PO. Fijutsi will pay from their profits some compensation...
@JoelJoel321
@JoelJoel321 6 ай бұрын
@@richardstone5813 This is one time where the evidence is so strong some people probably will be found culpable. But it may be the people who provably lied to the court. The executives who were ultimately responsible... pfftt... don't hold your breath.
@TheOmegaRiddler
@TheOmegaRiddler 6 ай бұрын
Considering the scandal is out there, Second Sight should be able to go to court and get that NDA thrown out. The fact the scandal is public knowledge and this information is in the public's own interest should make that NDA unenforceable.
@Dungshoveleux
@Dungshoveleux 6 ай бұрын
I hope the people awarding the mailbag contracts end up sewing the mailbags themselves.
@Dark_Embracer
@Dark_Embracer 6 ай бұрын
Absolutely disgraceful, disgusting and criminal to what Fujitsu and the post office did to these innocent postmasters.
@brunokagawa6287
@brunokagawa6287 6 ай бұрын
Yeah, but still it was the Post Office that utilised the company's services and put those postmasters in court in the first place. The Post Office isn't getting away with this.
@gwinniboots
@gwinniboots 6 ай бұрын
Just shows how ordinary, honest and hardworking people in this country are abused and put down. Disgusting!
@keithpp1
@keithpp1 6 ай бұрын
Criminal organisation. There has to be criminal prosecutions at executive level.
@springford9511
@springford9511 6 ай бұрын
Yes. Fraud, false accounting, extortion, perjury, perverting the course of justice, conspiracy to all the foregoing, and of course finally. The laundering of the hundreds of millions of pounds, the proceeds of the multiple crimes. All of it money extorted from SPMs. Where were the PO auditors when all this magic money was popping into the accounts?
@ptonpc
@ptonpc 6 ай бұрын
It was known right from the start that the system had 'issues'. Fujitsu knew it, the Post Office knew it. It was never fit for purpose right from the start, unless you count stealing from innocent people as the purpose. Note that Fujitsu, along with other big companies; are still working with the government despite never once actually delivering a working system. Meanwhile the people in the Post Office who knew it never worked from the start, have been promoted and given honours. EDIT: Yes, it even failed in testing.
@bigjd2k
@bigjd2k 6 ай бұрын
Does that include the new £billion NHS computer system which they seem to have abandoned?
@user-zi8sz1ww2m
@user-zi8sz1ww2m 6 ай бұрын
Simply put, imagine buying a ten dollar calculator, that cannot count?!
@rachelhenderson2688
@rachelhenderson2688 6 ай бұрын
Dreadful!! I worked for Royal Mail and enjoyed it, until I retired. I'm glad I didn't know about this dreadful, dishonest Behaviour by the upper management; I would have been totally disillusioned!
@paulineashcroft1485
@paulineashcroft1485 6 ай бұрын
Those responsible for this terrible travesty and coverup at both Post Office and Fujitsu need to serve jail time.
@woodenseagull1899
@woodenseagull1899 6 ай бұрын
Surely that Company 's staff are in line for prosecution...And jail time!
@campcop9214
@campcop9214 6 ай бұрын
Disgusting what happened to those ppl. One of the biggest cover ups in many a year
@barrymccullock4757
@barrymccullock4757 6 ай бұрын
How can the actions of both the Post Office and Fujitsu be considered anything other than criminal? They were fully aware of the faults in the Horizon system, they deliberately lied about them, then ruthlessly exploited the ignorance of the sub-postmasters of the facts to maliciously and fraudulently prosecute these innocent people. In the process the Post Office then illegally stole the personal money from their employees, committed perjury to get them convicted and in some cases imprisoned. Some lost their homes, were unable to get a job, lost their marriages and children and their very lives through suicide. While committing these criminals acts, some senior Post Office officials were awarded bonuses and in the case of the chief executive was a given an award. Why haven’t the police arrested any of those who’ve been rightfully accused of committing such appalling crimes?
@notme1345
@notme1345 6 ай бұрын
Because we live in a corrupt world fujitsu is owned by Infosys Technologies Ltd Rishi Sunaks wifes business hence the cover up.
@keithm6117
@keithm6117 6 ай бұрын
Fujitsu have soo much to awnser for in selling a system to the post office that was riddled with bugs, then the post office execs need there day in court over concealing the knowledge of major problems, while they continued to prosecute innocent people.
@JL-uv9yj
@JL-uv9yj 6 ай бұрын
Every system has bugs, they constantly fix them. If you want a software program this complex without a bug before you release it you’ll never release anything
@shanehull6235
@shanehull6235 6 ай бұрын
Why is it that no one seems to be questioning the justice system that separately found all of these innocent people guilty Fujitsu isn’t the only system not fit for purpose
@robertballuumm730
@robertballuumm730 6 ай бұрын
Let's not forget that the Post Office also knew, and executives from the highest level downwards along with investigators, solicitors and the CPS should be held responsible and if necessary do prison terms.
@geralduk631
@geralduk631 6 ай бұрын
The question yet to be asked: What was the underlying reason for the cover-up? We have heard that Post Office (POL) decisions were about “..protecting the brand”. This was essential as they must have been planning on privatisation and the £billions to be made as the major institutional shareholders did with the Royal Mail sell-off in 2013/15. The "value" of POL was in their USP, Horizon. So, Horizon had to be defended at any cost including wrongful convictions, bankruptcy, prison, even suicide.
@janedoe2379
@janedoe2379 6 ай бұрын
I think this is how the corporate world works. I’ve seen cover ups first hand and was threatened with loss of my job if I spoke about it. This was a museum and included theft of art that had been borrowed/on loan by local council members. Supposedly to decorate their council offices. If an audit was ever done it would be shocking how many pieces were missing. Instead it’s hidden to make the public think that important gifts to museums are safe. That couldn’t be further from the truth.
@garyc1384
@garyc1384 6 ай бұрын
Disbelief -total disbelief!!
@andymcaleer4163
@andymcaleer4163 6 ай бұрын
Can you believe this, it's unbelievable how this went on for so long, and no one came forward to exonerate these poor people, absolutely shocking, wow wow wow WTF
@esporter5721
@esporter5721 6 ай бұрын
The fact that this is software driven should be scaring big systems providers.
@steveo4400
@steveo4400 6 ай бұрын
Now is the perfect opportunity to have all of this put right (as much as possible of course). I feel however that even this process won’t be free of greed and corruption.
@fredsmith1970
@fredsmith1970 6 ай бұрын
In a previous select committee hearing with senior executive, it became apparent that the post office board had recently awarded themselves bigger bonuses for 'investigating' their own scandal. There is no shame at this level, only greed and opportunity.
@steveo4400
@steveo4400 6 ай бұрын
@@fredsmith1970 it’s not advocated here, but there is a point at which people will execute their own justice.
@Mrpjm200
@Mrpjm200 6 ай бұрын
I think a big thank you and recognition of what ITV has done for the country. (Otherwise thus story would have continued to be downplayed by the media)
@user-zi8sz1ww2m
@user-zi8sz1ww2m 6 ай бұрын
Not to mention Private Eye magazine, and journalist Nick Wallis.
@user-sx3pk8mf1r
@user-sx3pk8mf1r 6 ай бұрын
And this is what we expect from moral companies now. No morals and no accountability.
@rafd3593
@rafd3593 6 ай бұрын
Fujitsu have apologised for the errors in their system. It is NOW for the Post Office to apologise for the way they treated their sub-postmasters
@systemSkynet
@systemSkynet 6 ай бұрын
Wait, is this ROYAL mail brushing another royal eff up under the carpet. Blame the staff. Like Andrew does.
@BigHenFor
@BigHenFor 6 ай бұрын
Royal Mail and the Post Office are no longer connected. They were separated at RM's privatisation.
@ianforsythe4831
@ianforsythe4831 6 ай бұрын
The ability to manipulate Sub-Postmasters' accounts is not a bug or an error... it is evidently a (hidden) FEATURE of Horizon! People designed, reviewed and signed it off! Who are they?
@anitarogers2877
@anitarogers2877 6 ай бұрын
@ianforsythe4831 - Yes, that was my observation, too. Fujitsu employed basically criminals, who were used and knowingly altered financial accounts and financial records, on a regular, daily basis. They clearly had not signed Contracts with clauses as per others employed within corporations and institutions, where staff deal with money. If what has occurred within the PO with contracted Fujitsu staff, happened within the banks, there would have been a tsunami of uproar. They clearly did not have to sign such Contracts.
@RonLaws
@RonLaws 6 ай бұрын
The level of irony in this whole situation is staggering. the top brass of the PO wanted to cover it up and double down to save face for the brand and in doing so they tarnished the brand far far deeper than would have ever been possible had they simply acknowledged the issues early on and rectified it properly by working with Fujitsu to resolve the software errors on day 1.
@robertsmuggles6871
@robertsmuggles6871 6 ай бұрын
Even today many people cannot believe the post office could tell such lies at the expense of so many honest people. In the theatre this is Called the 'suspension of disbelief'. Which is why Vennells and her conspirators are more actors than business people. Unable to separate fantasy from reality - like career MPs who've never done a day's real work in their lives [Ed Davey]. I still cannot get over the fraud the post office continues to try to get away with - even today many in the post office believe the problem is exaggerated & the papers are just stirring up trouble.
@anitarogers2877
@anitarogers2877 6 ай бұрын
@RonLaws - They have tarnished themselves, too. I would not want any dealings with such individuals, knowing how they collaborated to this extent. Salaries, and bonuses - just money and false pride of a once distinguished PO reputation - clouding their integrity, morals and ethics. All their names, past and present, should be publicly listed, so question always remain. Knowing they were part of being 'guilty by association,' and did nothing to remedy what they knew was happening. Especially Paula, with what to her was just blatantly another role, just a job like any other, yet within the Church, where love, honesty and wanting to support fellow humans a prerequisite - but she covered up what she did..Surely that was a Conflict of Interest, so she should, for her own conscience, and on her own moral grounds, resigned from her job with the PO.
@robertsmuggles6871
@robertsmuggles6871 6 ай бұрын
@@anitarogers2877 Mandy Talbot, lawyer for PO, in 2004, warned the company an avalanche of prosecutions was coming unless they acted. They blew her off. The company was going to defend each case regardless of the human consequences. To defend the cases properly PO would have to pay extra money to Fujitsu to secure audit evidence. So they decided to threaten suspects with a criminal conviction so they'd cough for a lesser civil charge & private prosecution - it is the same as paying a parking fine quickly rather than contesting it in court. The decision to go down this road ultimately was made by an accountant person David Smith. See him giving evidence here kzfaq.info/get/bejne/hdZymsZl2ZiXmqM.html
@riskmaps
@riskmaps 6 ай бұрын
Listening to this interview and report, those executives in the know bear full legal and financial responsibility towards those they wrongly (and knowingly so) accused as well as to their organisation for it's respective reputational loss they were ironically supposedly trying to avert. (More like it was actually the executives in the know immorally and unprofessionally trying to hide their own incompetence). This is undoubtedly a criminal case against all executives who well knew about the injustice of prosecuting others, but did not come up and disclose this fact for years despite their breach of regulatory requirement to speak out. The only moral restitution is for the Post Office executives to be charged for criminal offences, pay personal fines and unfortunately for those who may have threatened or prevented others from speaking up, jail term. That's the least. If the FCA or regulators don't enforce this adequately, the accused postmasters should respond with their own legal proceedings against the post office and responsible individuals for ruining their lives.
@ShropshireBoy
@ShropshireBoy 6 ай бұрын
Trying to protect the brand. Sounds like a cult to me!
@yeahdefinitely6607
@yeahdefinitely6607 6 ай бұрын
Is ‘intentional infliction of emotional distress’ another charge that can be levelled at Fujitsu and the Post Office??
@zetectic7968
@zetectic7968 6 ай бұрын
Paula Vennels a preacher in the CofE & was suggested as a candidate for Bishop of London. Her behaviour shows what kind of Christian she is breaking the 9th Commandment for a start.
@larsfillmore4765
@larsfillmore4765 6 ай бұрын
It's strange how 'they' are all sorry now they've been found out.
@jamesx2703
@jamesx2703 6 ай бұрын
A full enquiry is needed to find out exactly who at the top level hid the information, they should be put away for fraud Fujitsu should be sued by post office And these individuals given the funds to rebuild what's left of their lives so they can all afford to retire now
@kevinkuok9131
@kevinkuok9131 6 ай бұрын
Disgusting harassment of the sub-postmasters. Please right the injustice immediately. The innocent victims in this tragic and shameful saga have waited too long for Justice. It was too late for some... because they committed suicide. Fujitsu must pay heavy compensation. And, the senior management of Post Office Counters must also answer for their negligence in this sorry affair.
@johnreed8336
@johnreed8336 6 ай бұрын
With lengthy prison terms .
@hazrobson2305
@hazrobson2305 6 ай бұрын
Will the corrupt elite go to jail? Or will it be too much for the justice system to charge one of their own?
@may-ky6jl
@may-ky6jl 6 ай бұрын
ICL computer which company developed Horizon accounting system and Government knew its had defect before selling to Fujitsu. Why did Post Office announce there was no problems with Horizon after many complaints from postmasters for many years ? Post Office and Blair Government are guilty as well as Fujitsu.
@KYSMO
@KYSMO 6 ай бұрын
This is horrible. Fujitsu and the post office need to pay millions! This has to be incredibly painful for the families of the victims.
@robhayes6121
@robhayes6121 6 ай бұрын
They knew about troubles with the Horizon system but yet they slaughtered the lambs, in order to find an excuse an ruin lives, with lies, deceit and corruption, the people that knew this has a lot to answer for, as it cost lives.
@johngraham5996
@johngraham5996 6 ай бұрын
if the bosses knew the system was at fault they should be jailed for what those poor people suffered, i hope justice is served on them after hearing they tampered with evidence, these victims need a huge compo payout after years of torment
@01JJJones
@01JJJones 6 ай бұрын
The bugs were known about from the very beginning, before it was even released for use.
@raymondo6665
@raymondo6665 6 ай бұрын
Tony BLiar knew about them too....but he still agreed to Horizon's implementation.........
@jonnymelamet8029
@jonnymelamet8029 6 ай бұрын
For the accountants interviewed, doesn't the legal aspect overpower the NDA?
@carljhirst
@carljhirst 6 ай бұрын
I worked with Horizon years ago. Post offices, and Lottery machines. Wow, this is still going on. We knew 10 years ago.
@StimParavane
@StimParavane 6 ай бұрын
"Most trusted brand" - well they really screwed that up.
@hazrobson2305
@hazrobson2305 6 ай бұрын
These post office workers should be looking for millions of pounds each in compensation.
@Lix300
@Lix300 6 ай бұрын
Even now the government haven’t learned. Fujitsu systems run their whole benefits system, they still use them! . UC is Fujitsu
@craigcutts7085
@craigcutts7085 6 ай бұрын
Of course they did, as did this and previous corrupted government... They should all go to prison
@Afro3461
@Afro3461 6 ай бұрын
Time for some jail time! Lock em up!
@carltaylor4942
@carltaylor4942 6 ай бұрын
Last time I looked perjury, perverting the course of justice and evidence tampering were all criminal offences. Fujitsu and the Post Office senior management should be in court facing charges and jail terms for this.
@TheLucanicLord
@TheLucanicLord 6 ай бұрын
One of the first things you do on a databases course is ACID. The A stands for Atomicity, the concept that either you both debit one account and credit another, or you don't do either.
@TrueSkyl1n3
@TrueSkyl1n3 6 ай бұрын
0:50 “Which were well-known… to ALL parties” What a weasel to try and lessen the accountability on himself.
@imranb4985
@imranb4985 6 ай бұрын
Wow, just wow.
@andrewandjoanhart7882
@andrewandjoanhart7882 3 ай бұрын
Money will not wipe away the suffering, the anger, the lies, the damage that the PO has done. What is required is JUSTICE, making the CEO and her henchmen ACCOUNTABLE for the years of damage they have done. Let's see which judge has the intestinal fortitude to APPLY the LAW in FULL FORCE. The inquiry can get to the truth, it only has the power to recommend what happens next, but does not have the power to PROSECUTE and that should be the inquiry finding.
@jay-nl3gk
@jay-nl3gk 6 ай бұрын
I posted a parcel 3 years ago and the person didn't receive it, does he know were that is at all
@paulinereid5226
@paulinereid5226 2 ай бұрын
The more you learn about this, the filthier the whole business becomes. EVERYONE at the Post Office, over the past 20 years, should be punished.
@Outdoorshuntingshooting
@Outdoorshuntingshooting 6 ай бұрын
There needs to be jail time for all the senior managers of funitsu and the post office. Their lies are surely contempt of court?
@joanpadley7480
@joanpadley7480 6 ай бұрын
What is the public’s option of the post office now, it’s in the gutter. Money will not bring back the dead or the peace of mind of these victims.
@richardjones5795
@richardjones5795 6 ай бұрын
This is poor reporting. Fujitsu advised the Post Office of the Bugs errors and defects (Beds). It was Post Office staff who chose not to disclose these in court cases because they were protecting the brand. Granted Fujitsu should have noticed that Post Office were prosecuting without disclosing the beds.
@HighPeakVideo
@HighPeakVideo 6 ай бұрын
Why did Fujitsu not fix the bugs ??
@richardjones5795
@richardjones5795 6 ай бұрын
@@amandaball552 I think when a Mr G Jenkins comes to be interviewed, all will be made clear.unfortunately because of the huge number of documents which are only now being disclosed by the Post Office (from a request in 2021). When the Inquiry has had a chance to collate all of these and remove duplications, we may at last know a lot more of the truth why Fujitsu failed to disclose the beds.
@richardjones5795
@richardjones5795 6 ай бұрын
@@HighPeakVideo Having worked for a number of companies whose software had bugs, it’s incredibly difficult to remove bugs without knowing how they interact with software. Given that, they ought to have tested what these did to try to see what impact they were having. For background refer to the evidence of a Fujitsu software developer early on, can’t say where. I thought his evidence was clear and true, and he is still working at Fujitsu.
@HighPeakVideo
@HighPeakVideo 6 ай бұрын
@@richardjones5795 Many thanks for that explanation. Although I have developed some quite large programs over a period of 50 years, it has always been by myself, so I have no appreciation of the difficulties of large-scale collaboration on very complex real-time projects. From your experience do you consider the Horizon software to have been neither unusual nor anomalous in its defects, or were they such that it should not have been implemented? Gerald Barnes, a software developer at Fujitsu, claimed bugs were not fixed as it would have been too time-consuming and costly.
@geoffmcdonald1703
@geoffmcdonald1703 6 ай бұрын
The brand is in shame
@michaelc318
@michaelc318 6 ай бұрын
I recommend that who ever has a account there is to take your money out or transfer to a bank 🏦 account before they go bust.
@alisongreen7576
@alisongreen7576 6 ай бұрын
I totally believe these postmasters and mistresses were/are innocent- but I am confused. Was the money never stolen at all, or was it stolen by people at Fujitsu who had access to the systems while the post office management claimed that was impossible?
@anitarogers2877
@anitarogers2877 6 ай бұрын
@alisongreen7576 - The money was never stolen at all! It was the Fujitsu staff accessing and altering the figures on the financial accounts, that made it appear money had been stolen, that never actually had been. The sub-post masters had to sign off their accounts daily, and any supposed shortfalls had to be reimbursed out of their own pocket. If you haven't already, watch the drama 'Mr Bates -v- The Post Office,' and you will see.
@wanderingyoutube
@wanderingyoutube 4 ай бұрын
Second Sight must be freed of all non-disclosure clauses to testify to the committee the full extent of their findings
@ronabitz5156
@ronabitz5156 6 ай бұрын
Everyone that entered a false witness statement need to be charged. NDAs should not be allowed to coverup criminal activities.
@user-dc5qc1vb9c
@user-dc5qc1vb9c 6 ай бұрын
More significant is Fujitsu TOLD The Post Office. It’s their senior staff that are most to blame.
@42Barley
@42Barley 6 ай бұрын
Stop the enquiry there. Fujitsu knew about the bugs for so long and have admitted and apologized for the system breakdown. Get the payments out to the accused and exonerate them from wrongdoing. NOW!!!
@M1911jln
@M1911jln 3 ай бұрын
This whole scandal is just so appalling. I'm incredulous that this could happen in the UK. I'm praying for the day that Paula Vennells does the perp walk in shackles.
@RalphBellairs
@RalphBellairs 2 ай бұрын
Post Office were "Proud of the brand"...and we all know what pride comes before.
@johncourt6434
@johncourt6434 5 ай бұрын
The Post Office and Fujitsu should be charged with fraud for taking all the money taken from sub postmasters. They knew that money was not really theirs.
@raylee3228
@raylee3228 6 ай бұрын
The system lacks a paper journal which records every transactions from each beginning to end of the day.
@wobla9699
@wobla9699 6 ай бұрын
Someone needs to get in touch with the TSAs who worked for Fujitsu/ICL especially during the rollout. They know exactly what was weong with the system considering the faults were obvious and concerns raised within days of the rollout and continued for quite a long time.
@peterjackson2625
@peterjackson2625 2 ай бұрын
Dishonest subpostmasters were unknown until Horizon was launched and enabled Fujitsu to create fictional account "losses" overnight.
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