an expensive lesson learnt ..

Рет қаралды 10,135

Күн бұрын

We didn't want to share this video but we decided that it is important to share the highs as well as the lows on here so that we can help others who may find themselves in similar position. This was a big change in the way we run our portfolio and it took something major like the state of that tenants room to change the way we run things.
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We are Lia and AK, and we're excited to share our journey with you as we navigate the world of property investing, business, and working together as a couple.
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Пікірлер: 86

@marklewis3023 5 ай бұрын

This is why fitting tiny en-suites into rooms is a problem. You don't get the ventilation, that causes mould and the mould lifts the silicone which leads to the leaks. You'll also find that the tenant finishes their shower & just closes the door, doesn't even attempt to air the room out. In my HMOs I only do communal bathrooms, I appreciate that isn't where the demand is but in terms of maintenance it's so much easier. My cleaners can then do the bathrooms without entering a tenant's room. I guess a compromise would be an en-suite w/c and basin but keep the showers in a communal part. If the cleaners do go into the rooms then you open a can of worms in case anything goes missing, and by asking that the cleaner enter or for pictures you're breaking the "quiet enjoyment" clause that tenants are expected to have. That may not end well if you get a tenant who understands their rights.

@MBHOMEIMPROVE 9 ай бұрын

Hi, I run a home improvements business and we renovate a lot of bathrooms, a new bathroom/ ensuite completed 14 months ago should no leak and repairing it by over boarding the shower area with aqua boards will not resolve the issue long term. Also wear and tear by tenants not looking after it would not cause this either. Just a tip, when getting any building works done keep an eye on everything if possible, cutting corners causes leaks!

@SeosamhMacUaid 3 ай бұрын

cleaning by the tenant has nothing to do with your problem, it might be easy to blame the tenant but the truth is you put aqua board on plasterboard both of which are very flexible which causes gaps even it they are seal correctly, it would only take some one to lean up again the wall to break the sealed joint or even slip in the shower and bang the wall. The ventilation is almost zero in there as well those little axial vents are useless. if you are fitting showers or bathrooms go for backerboard which is a fiber cement board and the tile over it, if possible use natural ventilation and if not possible install an over sized extract vent that will do away with the mole for the most part. By the way, mould in those spaces cause lung problems for chidlren and adults a like, so might want to consider sorrting it out proper thanks for all your video, you are brill and so are the vids

@Dipo_Miller 4 ай бұрын

Hi guys does the property have an extractor fan? It didn't look like from what was shown so far. For all bathrooms particularly these tiny ones, having an extractor fan is a must!!. The humidity level in that bathroom is always up, and ventilation is needed all the time, an extractor fan with a humidistat is a must. The humidity sensor will automatically turn the exhaust fan on when the humidity level of the room reaches a preset point and will stay on until it falls below that point. You can also set it up in a way such that you dont need the light switched on to activate the extraction process. This would have significantly reduced the costs for you.

@keithdechief1 9 ай бұрын

There doesnt appear to be any ventilation in the bathroom from what I can see which is certainly why you would have damp patches like those so soon on the ceilings. I old have expelair fitted if no window.

@crinkle2649 11 ай бұрын

One of the showers in an apartment where we lived a few years ago was dripping down inside of the wall down to our neighbor's bathroom ceiling. It was the shower pipe, where the pipe came up and is connected to the part that comes out of the wall into the shower. Ok, that sounds super confusing 😂. The neighbor let us and our landlord know the second she saw a spot. She had just gotten finished doing a complete makeover of the whole apartment/condo, so it was very irritating for her.

@PropertyCouple 11 ай бұрын

Some people just get on it, some don't say a word and I have no idea why!

@joannunemaker6332 11 ай бұрын

Leaks are so frustrating. You both are doing the best you can. I've learned things the long way myself. Great channel!😊❤

@PropertyCouple 11 ай бұрын

Thanks so much! 😊

@bkm2797 11 ай бұрын

This is why so many get out of this type of real estate, between unreliable contractors and bad tenants, it's a challenge few are up to. Hope you are doing background checks for both contractors and new tenant applications, this is so worth it. Thanks for the upload, and I hope you are able to be reimbursed by the original contractor who clearly failed in satisfactory workmanship.

@PropertyCouple 11 ай бұрын

It's definitely not for everyone, which is why a lot of our investors invest with us!

@taehyungkim1856 11 ай бұрын

How can you do a background check on them?

@bkm2797 11 ай бұрын

Thinking that would depend on what country you reside in. Here in the States when you apply for a rental you give the landlord permission to check your Credit Report, but they also gather information where you last rented i.e. the address, phone and name of property manager or owner. Hope that helps.

@fizywig 3 ай бұрын

Whether you use tiles or boards in showers both require sealant, landlord needs to re-seal with silicone appprox every 2 years,. Also mould in hmo due to lack of ventilation and tenant drying laundry etc in rooms. Provide a drter with washing machine in hmo prevents this

@andyrooot 11 ай бұрын

Thanks guys for being so open and honest.

@PropertyCouple 11 ай бұрын

Always

@winec00ler 11 ай бұрын

oh man! Thanks for sharing. Thanks for the learning experience.

@PropertyCouple 11 ай бұрын

Thanks for watching!

@MARKB3946 11 ай бұрын

Wow, you certainly wouldn't think that after only 14 months anything of that sort would be happening. I know you have taken care of it now and can move forward. Certainly, the tenants didn't have stock in the way it was initially finished but It's disheartening to think they would trash your property and not keep their personal space clean and sanitary. Lessons learned and noted. Keep on with your high standards.

@orielwiggins2225 11 ай бұрын

Water damage is THE absolute worst. Especially when it is pretty for any length of time. And more infuriating when it's due to poor contractor work. I've been there more times than I care to think about, and that's just on my own home. I do hope it turns out much better going forward and you get tenants willing to take better care of the beautiful places you've created for them. Keep us posted on all the tips and tricks you find best to avoid this disaster. Thank you for being willing to share that it's not all roses and cherries after a project is done.

@PropertyCouple 11 ай бұрын

Thank you for watching!

@VickiCampbell-1216 11 ай бұрын

Oh man, you guys!! The things that you don't expect. 😮Expensive lesson indeed. I wanted to get into real estate when my kids were little, but....my kids were little, LOL!! I was learning, but when you have little ones, OY!! I love watching the processes you share. Thanks Ach & Lia. 😁😁

@PropertyCouple 11 ай бұрын

There is still time to get into it Vicki! 😁 forms.gle/ohA1ReLMD8yyKdwe9

@VickiCampbell-1216 11 ай бұрын

@@PropertyCouple Thanks, guys!! I appreciate the support. 😊

@Brooksie603 11 ай бұрын

It’s nice that you showed that for anyone who is considering doing this. I don’t some people realize that things like that can happen. A friend of mine leases a 3 family home and has had several issues with tenants trashing the apartment and required damage repair.

@PropertyCouple 11 ай бұрын

Thanks for taking the time to watch!

@timmystauffer9094 8 ай бұрын

What I see is that there was a problem, and you were on top of fixing it quickly. That is commendable, not embarrassing.

@gentlespiritjw4904 11 ай бұрын

Thanks for sharing your experience. It really is amazing how much goes into being an investment property owner. I wish you all the best on all your current and future investments. You are two of the nicest people in the world and deserve only good things!! Much love from auntie Jean xo

@PropertyCouple 11 ай бұрын

ALWAYS appreciate the love auntie Jean x

@imchezi 11 ай бұрын

Interesting but also annoying for you guys as the original job wasnt done properly. When Lia was driving, I was like "wait.., that's NUNEATON train station!" When you said station I thought it would be somewhere else. 💕

@donniebrooks21 11 ай бұрын

Interesting how quickly the showers failed. I’m sure that you are no longer working with that contractor.

@PropertyCouple 11 ай бұрын

We are not.

@Songwriterbehindthecurtain 11 ай бұрын

You’re an awesome 😎 KZfaq channel.

@catherinereeves5707 11 ай бұрын

We have unreliable contracters here too.

@PropertyCouple 11 ай бұрын

Aren’t they the best 😂

@katscotty 3 ай бұрын

So lets get this straight - Tenants are not saints, but when you pack so many rooms and showers into small houses, without proper ventilation and with so many shoddy workmen (who know the work is for a tenant in a tiny room) are not bothered.

@harvestmoon_autumnsky 11 ай бұрын

We had a leaky toilet in a second floor bathroom in a place we rented. We told our landlord several times. Asked him to please come fix it or check on it. We used every DIY we could think of or find online. We couldn't afford to have it fixed ourselves. It leaked finally through the ceiling and into the first floor. When he came it finally, he said it was basically our fault and kicked us out. I know you guys aren't like that. But I also know renting is hard on the person living there too. I wouldn't know what to look for in a shower installation to see if it's correct or not. When I take my glasses off (to shower) I can't see anything. How would a cleaner know what to look for? I think your point is that when you're doing installations, as the landlord, don't go for the cheapest contractors or least expensive fittings.

@PropertyCouple 11 ай бұрын

It's always frustrating to hear about poor landlords. In terms of the cleaner, we ask her to look for the specific items in terms of ensuring the property is being looked after. This is different from the original instal which is when we should have been more on it in terms of the snagging.

@anthonyuzum 11 ай бұрын

I’ve had the same leak issues at my HMO and it’s much cheaper to reseal. I made the mistake of opening underneath the ceiling in the room below to find a solution to the problem 🤦🏾‍♂️, only to find out it was the seal around the tray and floor. It’s been fixed now and my plumber checks the seal around the top bathrooms every 3 months.

@PropertyCouple 11 ай бұрын

We have to fail to learn right.

@anthonyuzum 11 ай бұрын

@@PropertyCouple exactly and luckily we don’t make these mistakes all the time. I had another leak at a diff property, downstairs soaked, had to change carpet, tenants moved out, was a mess 🤣. Now I know to always check the seal in bathrooms at my properties regularly 😉 Thanks for sharing and I know it will help others.

@crinkle2649 11 ай бұрын

OMG That is bad. The tenet should have said something. And the cleaner should have said something too.

@PropertyCouple 11 ай бұрын

You'd think......but tenants often don't talk up.

@Lee-fm2tz 11 ай бұрын

aqua boards are the worst, very often fitted incorrectly and then you have to deal with leaks….best to avoid!!

@PropertyCouple 11 ай бұрын

You could have told us before 😂

@marcwalters3033 2 ай бұрын

I don't think panelling has any pros apart from being cheaper than using tiles.

@liszaf3976 6 ай бұрын

Leaky showers are the bain of my life!! I removed a bath in one property and put a shower and have regretted it ever since, cos the shower has been resealed and fixed many times!!

@PropertyCouple 6 ай бұрын

Annoying

@heather71421 11 ай бұрын

As a Property Manager in US, they need to open the down stair wall the bedroom because if the baseboard has water damage then you have mold in the wall. And that a Health issue.

@PropertyCouple 11 ай бұрын

We would love to come round properties with you in the US one time!

@astrogatorjones 11 ай бұрын

Can't you get one-piece fiberglass shower stalls over there? It's a rental...

@PropertyCouple 11 ай бұрын

We use tiles now....

@astrogatorjones 11 ай бұрын

@@PropertyCouple 😀Posh.

@paulguise698 11 ай бұрын

Hiya A.K and Lia, Nevermind what's happend, just put it behind you the best you can, my brother in law put ceelant around our bath yesterday, on wards and upwards, this is Choppy in Whitehaven, Cumbria, England

@PropertyCouple 11 ай бұрын

Thanks for watching Choppy!

@paulguise698 11 ай бұрын

@@PropertyCouple No bother A.K and Lia.

@williamhoffman7009 11 ай бұрын

Do you rent all your properties fully furnished? Also in UK don't tenants have to pay a security deposit to cover wear and tear when they move out?

@PropertyCouple 11 ай бұрын

For the HMO model we do yes. We also require a deposit for any damage they have done, but in this case we can't blame the tenant for a leak.

@amilaperera85 8 ай бұрын

Great video ! Do you guys do your own finance/ mortgages etc .

@PropertyCouple 8 ай бұрын

Thanks. Sorry what do you mean do our own finance? Do you mean lend money?

@kmcheesehead7953 11 ай бұрын

OMG. I wish my landlord would clean my place.

@PropertyCouple 11 ай бұрын

There is a room available when you need one 😂

@Dipo_Miller 4 ай бұрын

Increase your rent and you will have one😊

@tiddlesa.6125 10 ай бұрын

The original contractor should be held responsible and fix it. Only 14 months is shocking.

@michellevandyke5000 11 ай бұрын

The damage at your property in the shower is terrible. You have my sympathies. I've been there. One question, in California, USA, contractors are required to certify their work for 12 months. You would have been just over the mark and, as we say, in a world of hurt. Do you have any information on the requirements for contractors guarantees in your area? Love ya!

@PropertyCouple 11 ай бұрын

Yes we would have had some sort of guarantee for 12 months but we just needed the work doing/fixing and decided to move on.

@Latbirget 11 ай бұрын

When he said overboarding, is he sticking on new board over the old one, or replacing the old board? I've not heard of aquaboard before. I'm now a dab hand at siliconing after replacing all mine on the shower. Someone needs to invent Xray specs so you can see under the shower at exactly where the leak is coming from. Why haven't they invented that yet?🤣

@PropertyCouple 11 ай бұрын

An invention they would make someone extremely rich!

@kams4059 5 ай бұрын

Lvt flooring

@LurkerSmurf 11 ай бұрын

Does your insurance cover that sort of repairs? Or perhaps something in the agreement with the original contractor, since it was likely their fault.

@PropertyCouple 11 ай бұрын

Maybe, but the issue we have is that your premium then goes up the following year....so on 'smaller' things like this it's usually better to just get it fixed pronto.

@karenritter3888 11 ай бұрын

I would pay a inspector to inspect contractors work before contractor gets paid.If something not suitable contractor will have to to remedy it.

@PropertyCouple 11 ай бұрын

The saying ''if you want something done right, do it yourself'' comes to mind.

@ke5445 11 ай бұрын

Warranty on workmanship?

@PropertyCouple 11 ай бұрын

Limited.

@Bandofgold 11 ай бұрын

Ohh I’m not sure I’d want to send photos to my landlords. How is that request being received?

@PropertyCouple 11 ай бұрын

So far no one has an issue with it as it benefits everyone all round.

@neutrino78x 11 ай бұрын

very interesting story! and, having a cleaning service is a good feature for an apartment/condo! 🙂 You know there was a TV show back in the 80s about a woman who was the landlord for a bunch of college girls, and she was sort of their mother figure....it was called The Facts of Life. It was a silly comedy, but your life as landlords kinds of makes me think about it. Also, the line from Sex and the City where they say your 20s are for having fun, your 30s are for learning lessons and your 40s are for paying for the group's bill at the end of the party. lol 🙂

@PropertyCouple 11 ай бұрын

If you ever want a room let us know! 😁 thanks for watching.

@Lee-fm2tz 11 ай бұрын

horrifying to see how people live in the beautiful rooms you created 😢 is this in London? Wouldn’t be surprised if it was

@PropertyCouple 11 ай бұрын

It’s not London