HOW TO: Reset/Fix the "MyFord Touch" system

HOW TO: Reset/Fix the "MyFord Touch" system - (ALL 2011 to 2024 Fords)

Рет қаралды 804,166

13 жыл бұрын

Quick Fix!
Reset your MyFord Touch Sync system with this easy method that anybody can do.
Clears all of the glitches, and puts your vehicle back to the factory default settings and operation.
Takes 30 seconds to reset your system without getting dirty!
This video was made in a 2011 Ford Edge SEL.
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#howto #fordsync #myfordtouch

Пікірлер: 322

@ProTreeVideos 3 жыл бұрын

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@mustluvaussies 7 ай бұрын

Dude. The screen on my 2013 Ford Edge went black over the weekend. I had an appt to get it looked at tomorrow. I just ran out and tried this, FIXED!!!!! Thank you so much!

@ProTreeVideos 7 ай бұрын

Glad to hear it! 🙏

@ashlyngerber6788 4 жыл бұрын

So after ten hours of fighting with my car the day before I have an appointment to trade it in for something new. You helped me fix it. THANK YOU

@straightvibin7562 3 ай бұрын

Out of all the tutorials on KZfaq and Google how to fix this , this is the only one that works ! Thank you so much!!! I thought it was completely toast after all this videos . Works as of 3/8/2024 on my 2012 ford explorer limited - has a complete black screen and nothing worked not even sound

@meekomania8677 4 жыл бұрын

I did this twice for my 2011 Ford Explorer XLT...WORKED LIKE A CHARM!!! Thank you so very much!

@glennw4211 3 жыл бұрын

Even nine years later, this still worked on my 2013 Edge. Thanks so much!!

@lyndyspencer6798 7 жыл бұрын

You just saved me!! A million thanks for posting this. My Lincoln MKX screen was black and I followed these instructions, a little different because Lincoln but I figured it out and it works!!!!

@Bob_Cratchit_ 6 жыл бұрын

AWESOME!!! Works like a charm!!! Every Ford owner with sync needs to know this!!!(I knew there had to be an easy way to "re-start the computer")

@marikotadashi6551 3 жыл бұрын

Man, unplugging and plugging back in that bit saved me so much. At first some lights didn’t go back on, it took a few sec I was so paranoid lmao but thank you so much!

@natgasf4097 5 жыл бұрын

My hat is off to you Sir. You saved me s bundle. 2013 F350 with 27k. The other day no Bluetooth,no voice commands, no stereo. Wouldn’t turn on with screen or button and no steering wheel functions. Went to dealer he tried reset function no go and told me I need a new APIM. So I made an appt. for next week. I saw this video last nite, disconnected neg cables on batteries, waited ten minutes, hooked them back up voila it’s working perfectly. I also get text messages which I have never gotten in the five years I’ve owned it. Thanks again !!

@ProTreeVideos 5 жыл бұрын

Glad this video is still doing some good :)

@SeaJay1950 4 жыл бұрын

Incredible! it worked!! I was on the right track, pulled the fuse, but I only did it once. pulling the connector is a lot simpler. Thanks for the excellent tip!!

@shanicewilliams5754 4 жыл бұрын

Thank you sooo much for this video. Was told I needed a new radio that was going to cost $1,300 and this worked immediately.

@ryangi5 3 жыл бұрын

This worked! Thank you! My screen was completely frozen, even after a couple of days. Some other videos talked about simultaneously holding down the power button and forward search button. That did nothing in my car, but this worked!

@jimlong4208 6 жыл бұрын

Worked like a charm on my wife's 2011 Edge SEL, thank you!

@loretoalvarez4509 3 жыл бұрын

Wow!!...I did it and it works!!...wow you saved me!!...I just bought my car yesterday and I had this problem today the next day...I am single mom...and I was like I have to go to the dealer...and $$$....but I started watching on you tube...I saw your video I tried and it works!!..I feel like superwoman!!...because I can't drive without music..and my kids were like mom this is boring...no music .!!..Thank you so much!!!.thank you!!!!!💕💕💕🙏🙏🙏

@alhwaijiabdulazizn.2018 6 жыл бұрын

You the best of the best man. I tried everything, l went to the shops and they told me it will cost couple of hundred dollars😩. I followed you instructions and everything back to normal 👍🏽

@shaye1420 6 жыл бұрын

Thank you so much, you save my time, I tried many tricks not working, I pulled most fuses not working. I follow your advice working fine. Thank you.

@cvdejong 12 жыл бұрын

Had been getting hourglasses on Sirius Travel Link for the past week on most services and tried everything to get rid of them. Then tried this fix. Did not seem to work at first but I did notice that some of the symptoms had changed. Services started to work one by one and after four hours they were all working fine. Thanks a bunch!

@sgtpet 5 жыл бұрын

My 2011 has been shutting down for many hours once a week. Finally this week it was out for a day. I reset based on this video (twice). Finally worked. Thanks.

@sgtpet 5 жыл бұрын

Well I spoke to soon. After 9 days it went out again. I have tried to follow this about 20 times with no success. I am getting so frustrated. oh well.

@ScottTabbey 12 жыл бұрын

Thank you for creating this video. It saved my butt from having to do anything like fuse pulling or battery cable pulling.

@kellylonsdale6706 5 жыл бұрын

Thank you for posting this. I just reset mine, with the exception of not starting it. It immediately booted the Sync screen. Now that Ford no longer supports this system I've been waiting for these problems.

@stephenaitchison4561 3 жыл бұрын

Thanks for the simple explanation, worked like a charm on my 2014 edge.

@stephenzhang4287 9 жыл бұрын

Worked perfectly on my Edge 2012. I had to unplug twice too. Thank you so much for the video.

@GrooveYouVerse 9 жыл бұрын

Dec 2014, got an edge sel 2011 with a blank screen for two days. This helped! Thank you Mann!

@farmonthehill7390 5 жыл бұрын

thanks - this worked and fixed the black screen on my 2012 ford explorer. Pulled the power cable to the fuse box while the car was running, waited a minute, plugged it back in, the car's computer rebooted, and a minute or so later after loading everything worked again. Saved me the cost and hassle of going to the dealer or buying the parts to fix it myself...

@rbridgman1 12 жыл бұрын

Thanks...did this on my Edge this morning to fix a locked Sync screen. Worked perfectly!

@thatssomonchel 5 жыл бұрын

Peace of cake!! Worked on my 2011 Edge Unlimited!!! Thank you so much!!! Xoxo

@jolufuyi 6 жыл бұрын

Great! Thanks. This fixed my SYNC issue - Ford Edge 2012.

@tonij1629 6 жыл бұрын

Ooooo!!!!This just WORKED for ME!!! Thank You! I have a Ford Flex and my radio dvd' heating & cooling was completely dead! But no more!!!

@craigshort6300 3 жыл бұрын

Unplugged and plugged back in and worked thanks

@willdavis6909 5 жыл бұрын

Dude, seriously, thank you so much. I have a 2011 Ford Explorer and my radio wouldn’t turn on. I couldn’t reach the fuse to check it. I tried for about 45 minutes to try to get to it, but couldn’t. I tried your unplug and replug ... and PRESTO!!!’ My radio is working again. You’re a lifesaver!! Thanks again.

@ProTreeVideos 5 жыл бұрын

Happy to help :)

@tempeck15 3 жыл бұрын

You just saved me like... $1000 thank you so much!!!!!

@ricklee1754 3 жыл бұрын

It works on my car 2014 EDGE ESL!! Thank you very much!

@s.r.9057 7 жыл бұрын

Same thing happen to my Flex. All you have to do is unplug the Negative terminal of your car battery, wait a few seconds and plug it back in. It worked like a charm. You'll have to reset your clock, though ;)

@Mickey1623 4 жыл бұрын

Here in 2019. It worked!!! I reset it last night and it didn’t come on at first. I started the car first thing this morning and drove to work and it still wasn’t on. After I returned to the car it came on with no problem.

@user-hs3kg6zl6z 2 жыл бұрын

Thanks alto, starting working properly with me now.

@suziemaxwell8407 8 жыл бұрын

thank you thank you thank you! the amount of happy this video just made me can't even be described!

@1983rubytell 4 жыл бұрын

Worked like a charm! Thank you so much!!

@lindsylovell2976 2 жыл бұрын

Such an easy quick fix. Thanks for the tip!!

@gloriamercado1904 6 жыл бұрын

Master reset right on the screen restored my radio. Easy peasy.

@zero380kyle 5 жыл бұрын

I can use my screen and it still wouldn't work

@juniordiaz479 3 ай бұрын

Thanks alote man!! I was going crazy couldnt find a solution until i saw your video and boom!! Fixed it!

@timkarcher6724 9 жыл бұрын

I was having trouble getting all of my Sirius channels on my 2011 Flex after hours of time on the phone with sirius trying to refresh my signal .....to no success.....I found this. This fixed it.....now getting all the Sirius channels ! Thanks

@renehasp 12 жыл бұрын

You rule! 2011 Ford Explorer Limited and I've been doing the fuse thing for a year now ever couple of months! I'm going to try your trick next time.

@kdawg64 3 жыл бұрын

Like the play by play. Awesome. Will give that a go. Camera is my biggest issue. But will try this. Thanks for the video.

@cornwalldragon4617 4 жыл бұрын

This did the trick! I was driving and saw that the screen was showing a frozen image from the camera. Then when driving again, the screen was blank. I was so worried that I'd have to take the vehicle in for servicing.

@ahmeddawood8509 4 жыл бұрын

YOU ARE A HERO!

@TheMickrb22 5 жыл бұрын

Thanks for sharing. Before I watch your video I did try replacing the fuse without seing result (and yes, it happened to me on another ocasion to loose a fuse because it felt behind :-/). Proceeding as you show permited to launch the reset successfuly! Thanks again.

@jasoncollson4962 6 жыл бұрын

Works everytime for our 2012 Edge when the screen goes black. Thank you!

@reneefox1844 6 жыл бұрын

jason collson im trying this now!!!!!

@fernandorufino1630 11 ай бұрын

Thank you so much from Brazil 🙏🏼

@robertkeith1959 12 жыл бұрын

Thanks! Worked for me... at least this first time. Hope I don't have to do that every few days. We have the 2013 Edge and the MyTouch started locking up after about a month. Otherwise, we've been real happy with the Edge and MyTouch.

@mohammedbaheddad9502 6 жыл бұрын

thank you , saved my time.

@bowlerfamily Жыл бұрын

Thank you sir. Worked like a charm

@TMCMR 5 жыл бұрын

worked well thank you so much..I will check tomorrow morning cheers

@strikergx1449 8 жыл бұрын

thank you worked like a charm

@batty9329 Жыл бұрын

Easy af. Thank u bro

@edehcelestine3719 4 ай бұрын

It so worked!. Thank you!!!!

@mikeb6703 2 жыл бұрын

Thumbs up it worked

@mikefranks4528 3 жыл бұрын

I did this technique w/ the engine off. left it unplugged for about two minutes. Plugged it back in and started the car and it absolutely fixed it. My black screen was back to normal. Thanks!

@scout1710 2 жыл бұрын

What year is your car

@mikefranks4528 2 жыл бұрын

@@scout1710 2013 Ford edge SEL

@scout1710 2 жыл бұрын

@@mikefranks4528 ok ty for responding. I will try this

@zedohh4450 11 ай бұрын

@@scout1710 Did it work?

@sgcrain1 8 жыл бұрын

I have a 2010 F-150 and my fuse box is a little different. I unplugged/replugged the fuse for SYNC and that didn't work. I then tried the fuse for RADIO/NAVIGATION DISPLAY and that did the trick! Thanks!

@RabbiSteve 6 жыл бұрын

This was helpful. Thanks. Just FYI for another method (this will only work if Touch is working but other functions aren't. For example, mine was stuck in A/V In): you can do a Master Reset via menus by Settings > System > Master Reset (you will prob have to scroll down, since it is last item in menu - at least on mine).

@masonhicken1847 4 жыл бұрын

You just saved me a trip too ford

@Mooowafy Ай бұрын

I literally can't thank you enough. Thank you very much sir ❤ i really appreciate it

@hebatallahdeghady158 4 жыл бұрын

It worked 👍👍

@jacobbrackett3568 2 жыл бұрын

THANK YOU!!!

@Xx3umarxx 8 жыл бұрын

thank u so much. it helped me a lot

@camrenjoshua23 2 ай бұрын

Appreciate you my boy 💯💯

@musm9167 Жыл бұрын

Thank you so much ❤ worked

@joaoboscopellattierodeoliv4181 7 жыл бұрын

Thank you!

@mohamedmahdi2963 6 жыл бұрын

Thanks a lot , that helps me , 👍🏻

@jeffreydurow3377 Жыл бұрын

Worked for me! Thanks. I had an issue where volume knob doing nothing. Could not use any entertainment features. After I ran this fix - worked!

@ProTreeVideos 12 жыл бұрын

Your welcome, glad my channel could help :)

@caesarg860 2 жыл бұрын

Thx my friend nice video

@paulabrown3946 2 жыл бұрын

Thanks you so much

@skykaydry22 7 жыл бұрын

Amazing you are!

@abeshnak 7 жыл бұрын

Thank you

@Kellys_kitten_squad 8 ай бұрын

Thank you!!

@LifeWithLisa3434 10 жыл бұрын

This was sooo helpful, I HOPE it works for me. My system is completely BLANK and won't turn back on. Ford wants to charge me for it...NO SIR! lol. Thanks

@tattedhomesteader6739 4 жыл бұрын

You're my hero. Thank you. Music is my life lol

@jamesjspero 6 жыл бұрын

Wow! You saved Me! And here I thought I was going to have to replace the whole thing. Thank you so much!

@allen7563 4 жыл бұрын

Nice. Easy to get to the fuse on my 2013 C-Max. The fuse block is on the passenger side. F79, 15-amp. The radio has flipped out twice--once completely dead, and today just the entertainment/radio stuff. It's hard to get to the starter battery.

@Philcancontrator 5 жыл бұрын

keep it up to date real fix Same problem I always do master reset and it worked for a week or so but issue goes back again.

@theMicalio 7 жыл бұрын

Will have to try this in my f350 next time Bluetooth Audio decides to go mute. Removing the fuse worked like a charm the first time it came up...2nd, 3rd and 4th time not so much lol spent an hour at a truck stop on 37 heading to San Antonio messing with it ha First tried the fuse trick again- nothing. Then disconnected battery, waited and nothing. Disconnected the 2nd battery, waited again but nothing. Disconnected both batteries, waited some more and still nothing. Finally disconnected both batteries, removed the fuse, and let it sit for a while- still nothing ! Nothing in my phone would play through the truck while connected to sync via Bluetooth after selecting Bluetooth audio as the source in user device settings 😠. Finally recognizing defeat and eyeballing this beautiful 3500 Cummins, I decided to reset my phone and voila ! Everything was working fine and dandy again. So yeah, I'm not sure what to think of what happened, whether it was the phone the whole time or what ha ha Nowadays , when things go mute, I turn off the truck, remove the keys and open the door, then reset my phone... before I start disconnecting things 😂😂

@mrc4th 4 жыл бұрын

Hey dude! Awesome video. I’m just having a problem locating the power to my fuse box underneath my steering wheel. I have a 2017 Ford fusion hybrid SE and when I looked under there I don’t know what I’m looking at. Can you help?

@kevingrenway4930 7 жыл бұрын

have the same issue with my my touch also, had to take it back to the dealership for diagnosis charging me $110 , had to pay for another interface module. 4 months later the screen doesn't light up no radio, or navigation system still under warranty but have to pay for another diagnosis. thanks for the tip on resetting the system. is there a recall on this part that you know of if so can you give me a heads up thanks again

@HFord57 12 жыл бұрын

Good advice! I find it strange that people suggest that having a car with a computer issue is a possible starting point for a lawsuit. Strange, I've been trying to work around Microsoft software for 30 years -- and rebooting seems to always be the temporary fix. No one ever sued MS before over the way they have always created their software....

@bgee2187 3 жыл бұрын

2013 Edge SEL. Never had a problem since new until 1 week ago. This works great except I have to do it at EVERY startup. Any 💡????

@moko7760 Жыл бұрын

All ford users are disappointed at ford sync and demand for a recall for the stereo !!

@fredmarks5381 5 ай бұрын

Truer words have never been spoken

@IscariotHeartwork 4 ай бұрын

ford user? is this your identity? this is just how i get place to place

@hilbertoriverol7155 8 жыл бұрын

Great Video...I have a different problem. My buttons for the AC are not responding, not even on the touch screen, have you had this problem, radio works fine and phone, but AC has stopped working. Please help...

@BarbiBou 5 жыл бұрын

I am about to go try this rn..... if it works I love you!!! I am losing my mind.....

@BarbiBou 5 жыл бұрын

well nope. I was hoping it would fix my problem dang it!!!!! Glad it worked for so many others.

@LilPulga510 4 жыл бұрын

What plug should i pull for a mustang GT 2018

@smokinone951 7 жыл бұрын

lmao, i hate those stupid fuse doors... never want to lock back into place. lol great tip, im an idiot i should have picked up on this already. being an electrician youd think i knew about just cutting power to entire panel rather than fight those insanely small fuses. thanks again

@palomaresperla1116 Жыл бұрын

Will this help screen not responding to touch?

@stephancobb13 4 жыл бұрын

Is the same for the 2014 ford taurus?

@sgtpet 5 жыл бұрын

This worked the first time. Ever since it doesn’t work

@davidneighbors9263 Жыл бұрын

Mine isn’t even coming on anymore it seems like it isn’t getting power then out of nowhere it will turn on while driving. I’ve also noticed while it is off there also isn’t any power to the charging port below or inside the center console. I’m going to try this to at least see if it does anything.