If you are referring to the “Hours Available” clocks in KellerMobile, the examples shown are for the 14-hour on-duty limit and the 11-hour driving limit. The first example shows more driving time than on-duty time available because, in the example, the driver used up 13.5 hours of on-duty (not driving) time but only 7.5 hours of driving time, so there was more driving time left (3.5 hours) than on-duty time (0.5 hours). If a driver goes on duty and immediately jumps in the truck and starts driving, the driving and on-duty clocks will closely match. But once the driver stops driving and takes a break or performs other work, the on-duty clock will keep ticking and will no longer match the driving clock. The 14-hour clock includes all consecutive time while the 11-hour clock only includes time driving. The weekly on-duty clock includes all on-duty time, whether driving or not. Thank you.

J. J. Keller & Associates, Inc but if you use 13.5 hrs on duty not driving the other clock should not show 7 hrs driving available. Peoplenet had it right.

Nick, Thank you for your inquiry. There is a full suite of step-by-step guides available on our customer support site. Please contact 800-327-1342 for more information. Thank you.

We apologize for the issue you are experiencing. After investigating, we are unable to recreate the error message, so please provide any additional information that may help us resolve any issues on our end. Thank you.

@@jjkeller I changed browsers went to Chrome and it worked fine. Internet Explorer its not working on. Thanks

Hi Justin, we have 24x7 driver support available, please call us at 1-800-327-1342 and someone can help walk you through this.