Props to her putting her kids first !!!! ❤️❤️❤️❤️Over some dude

Amazing woman. Put her kids first. She deserves the very best 💜

She was stunning to begin with BUT, holy moly! This woman is gorgeous! I usually say, I love the hair but on her, I love it all! Well done dream team!! ❤️

She was so beautiful before, she needed very little. Loved her long red hair. She deserves all things good. God bless her for her service.

This is probably the best make-over I've ever seen. They turned her into a knock-out!!!

This makeover is one in a million. She was gorgeous before & oh la la 😊

Watching this end of 2020 and like "ah sis, hopefully 2021 will turn out better". she looks beautiful!

Stop talking Rachael, let Natalie have her moment. What a beautiful person inside and out. The sacrifices she made for her family and her community make her so deserving of this makeover. Hope she finds love and happiness, her smile is blooming, and another chapter is about to begin. All the Best!!!

Lol. Carson was so cute when told that she cuts her own hair and colors with box color. "Oh my god, it's worse than I thought!" Made me laugh.

What a wonderful woman ❤️ I wish her nothing but happiness for the future.

A deserving woman! Pretty mom and daughter :)

She's a beautiful woman. I preferred her with red hair, but she looks fantastic. What a hard worker. Her kids should be grateful to her for all she has done. Instead of those kids being saddled with student loans, she paid for everything. Wow.

This makeover was jaw dropping. I loved her whole look from the hair color/cut to the mini dress and sparkly pumps. She was worthy of the best the dream team had to offer.

Makeovers are life changing. They are always great to see. I was a hairdresser for many years, and did a few makeovers in my time. It's so rewarding.

Oh wow! I live in your community and you had me in tears too!! You are amazing. Thank you for serving us the way you do. Some day I hope to thank you in person. You look stunning, BTW.

She was beautiful before! They made her stunning, and her beauty shine through! She looks like a star!

If I look half as good as her at her age, I'll be thrilled! She's so strong and gorgeous!

Thank you for your service, Natalie. You truly look absolutely gorgeous!!!

She's not going to have any problems finding a date at all. She's beautiful!🙏❤

Thanks to all the firefighters and security guards....

This poor lady-she looks GREAT and 2020 was supposed to be her year! Dang 'rona!

She looks fantastic! And beautiful as well.

What a wonderful person & mother who made sure all her kids were raised and ready for life b4 she started hers. I'm so impressed by her job also. She is stunning and so deserving of this makeover. I really hope she will now have an amazing rest of her life and that she gets to do all the things she wasn't able to do when she was raising her family all by herself❤🥰

I love Carson. Can we see more of him! Hes hilarious

When she came out my jaw dropped. Where had she been hiding those amazing legs, what a stunning lady ❤️

Lady you're a real stunner ❤

WOW she is gorgeous looks like a totally different person. I just love Carson. 😨🔥✌️

She looks great! And a Firefighter too. We have an "always" in Fire Service. Always Put Others First. Very well done lady...from a Firefighter in Michigan!

I want that DRESS. She looks amazing.

Firefighter in the day and night security guard. Respect her. She gorgeous lady. I'm not daring to wear like that since my hubby passing few years ago..😄

This is absolutely the most amazing makeover I've ever seen!! She is a knockout, absolutely gorgeous! Best wishes to this wonderful woman and her family!

Poor woman. She gets this fabulous makeover right before Covid. I can't imagine that was good for her dating outlook.

Poor lady. Excited to get on the dating scene, looking fantastic, and 2020 goes full blown ‘nope’ on her.

"She's using box color!" "Gasp!" Lol. Wow! She's a stunner! ♥️

She was a beautiful woman before the makeover too!

She looks absolutely beautiful. I think the dress length is a little short. But she looks so good. Lastly, I absolutely love CARSON. HE is hilarious!

Shes deserves a treat like this for her service to us all tbis do nice to have done for her

She looked good before the make over, just probably didn’t have the time to get fixed up!!she had killer legs and a beautiful figure and a cut face and thick hair! She had great raw materials that just needed fine tuning!

I love Carson ! I miss seeing him on TV. Oh yes snhe looks lovely 😍

True beauty is found inside the heart ❤️ and she has that thank you for everything that you do and continue to do for us God bless 🙏 you and your family

She looks amazing but I think she looked amazing before the makeover too. Her box hair color was great (I actually like her before color more). She is a wondeful, deserving woman and what a body OMG - those legs! 3 adult children and she looks absolutely stunning!

We need a follow up on how she is doing

She is so beautiful. Such a strong lady for her career choice.

OMG, Kyan and Carson from the original Fab Five! Geez, Kyan does not age. Carson is still gorgeous. So cool to see them again. Just missing the other Jai, Ted and Thom. 😆

OMG. She is drop dead gorgeous. Men will line up now.

I just wanted to hug that lady...♥️♥️

Carson is so hilarious, but I'm not sure he always means to be. "I call it (Nieman Marcus) the mother ship." Ha!

She looks amazing. I just wish they left the length some and maybe brighten the red.

wow Best Make-over:) and amazing legs:) love the hair:)

Crying too. She looks so amazing!!!

She looks beautiful......good for her!

Her red hair was pretty, they should have kept it, the haircut looks good on her.

Great Story and Results.

I had no idea she was hiding that gorgeous body under those jeans and that shirt! WOW!

"I'm ready to start dating" *Covid enters scene*

She looks even more amazing than before!

These make over artists do amazing work WOW

What a beautiful woman inside and out 💛

Natalie: 2020 I’m ready to date, here I come 2020: Ughh, yeah...about that,

She is absolutely adorable

What a difference you look stunning,you were pretty before but stunning now. Bless you.

Great makeover! She deserves this!

She is so beautiful...Great job guys!!!!

I love Carson's reaction to hearing that she colors her own hair with the box color. 😁😃😂 Hell that's the only way I color my hair.

The hair color is definitely right on for her complexion.

She is STUNNING !!!

She looks good but her red hair was beautiful

Well deserved. Congratulations!

She was absolutely beautiful before & just wow after the makeover as well. Beautiful!!♥️🙏

She definitely deserved to be spoiled and given a makeover. Her natural hair was so lovely, but her new cut and colour definitely add the glam factor (and her natural colour and length will grow back)! It's a shame that we got hit with the pandemic just as she was ready to get out there and date. But I am sure that she will meet a lucky and deserving man soon!

Rachael Needs a total makeover, please.

She has GORGEOUS legs!! Those should absolutely NOT be covered up!! She looks amazing!! She was beautiful before, but she is absolutely GORGEOUS now and those legs just go on forever!! She should NEVER allow those GORGEOUS legs to be hidden again!!

WOOOW!! She looks freaking stunning!!!! Go momma!!

She looks so amazing especially with that hair cut and color

5 camera guys standing next to Natalie. Stylist came. Natalie : "Omg what a surprise , didnt expect you omg, You caught me off guard!" . Lmaooo

Looks stunning... hopefully this year 2021 will be her year to actually get out of the house and meet new people!

Shopping is a great way to meet men. Only he would know....

"It's the new 2020 and I'm ready!" Ahhh.... Famous last words.

I just love Carson Cressly!!!

She looks like a bond girl. The legs! Incredible!

If anyone needs a makeover it’s Rachael!!!

She's GORGEOUS!!!!!!!!!!!!!!!!!!!!!!!!!!!

Seriously do they have to choose a dress down to there & up to mid-thigh with spikes no less. She is a lovely woman who needs a second chance at happiness. Why advertise her as a cheap thrill? Mid-knee to just above the top of the knee, in a sensible fabric, with a modest neckline would have looked fabulous. Prefer a 2" heel she could comfortably walk-in & dance-in. Hope 2021 finds her much health & happiness. On the arm of a pleasant gentleman with similar likes & taste. She deserves the best in her future. GOD BLESS!

I have loved Carson and his crew forever.

Carson is a hoot. I love QE, this one and the latest one on Netflix!

I loved her hair before. They should have just shaped it up a bit. And dyed it a brighter red.

WoW! She is a lady on fire! So happy for her! Get out and have some fun!!

love these guys wish a had a pair of friends like them in my life

She has beautiful legs! That said, a more firm fitting longer style would look classier IMO ...

She’s stunning, before and after

She is stunning!

She looks great!!! love her outfit too!

She looks great!

Gorgeous makeover! Too bad your getting it in 2020 but better late than never. Very cool of you to team up with Rachel for a fire fighting gig! 👍

Haven't watched the whole show yet but very PROUD of the lovely Lady.

Wow beautiful and strong...thank you for keeping us safe.

I have to agree she was pretty before the makeover. So now she’s AMAZING!!!! 👍

Brave and Beautiful, greatest combination!

Such a hard stage of life when the kids have fledged and all you've known is work. The future is filled with potential, but it is all unknown and it can be scary.

She was beautiful, beautiful from the beginning! From my only experience my concern is that that haircolor will be hard to maintain without constant touch ups which = $$$. Either way, Great for her to be recognized for her contributions to society as well as being gorgeous and obviously loved. That is priceless!