Thank you for the video, very big help. Here’s what I ended up having to do. I ordered a new digitizer from Amazon for my 2018 ram 1500 big horn. Half my screen glue had melted down over time. Driving last work every control that could be activated did so every few seconds. I was so pissed I considered putting a round thru the screen but instead I repaired it. When taking the original digitizer off I didn’t go slow enough it appeared and I broke the glass. If I had it to do over again I would have used a hair dryer or heat gun to get the glue more in a liquid state. So now I felt stuck, I then remembered I had a brand new screen protector designed for that touch display. So I used that down first to act as the thermal barrier/conducter then I placed my new digitizer on top of the screen saver and then replaced as you saw the videos. Another note my truck has a bench seat and no center console going all the way to the dash. There were only three screws needed to get the dash cover off. Two up top and one on the middle right side in a little storage hole, screws are under the matt. I also took off the bottom plastic cover that touches the carpet but found out that wasn’t needed in the end. The piece that I had to pull free was smaller than I first thought. Anyway, I put everything back together and held my breath. Worked like a charm! No restarts needed, it worked perfect. I just completed this last night. If I don’t come back and add a further comment right here, it’s still working great. Thank you again for saving me so much money! That glue sucked, it reminded me of flypaper glue. It just takes a long time to get it off and then sticks to everything. But they was still far better than paying 2k plus for a dealer repair or having to live with a demon possessed truck. Fingers crossed there’s no further comment needed from me. Hope this helps someone.

Creative thinking paid off. This stuff can be frustrating.

This worked for me so far, I had the exact same problem using my old digitizer for a thermal barrier has seemed to work so far......thank you for the video

Tank You very much, its nice to see, theres some Problems- Not online in Germany😂 best greetings from Duisburg- challenger friend 😁

I am wondering if your bottom buttons were just a fluke? I replaced mine (digitizer) and didn't (yet) have any glitches. I will report back if I experience any problems but I was able to get mine in and seemingly up and running by just a straight replacement and NO extra piece. Good luck to all of you. This is a frustrating manufacturers defect for sure.

Have the same problem right now waiting for the digitizer to be delivered, do you think 2 sided tape might insulate? Broke the original glass.

This is crazy... I almost did this but just shelled out the cash for a upgrade $2300

What was the brand off of amazon?

HELP BROTHER, where dd you order that?

Any updates? Is this still working?

You should try Infotainment out of Florida. They are experts in a permanent fix.

I'll never buy another Ram, F ridiculous.