IM TELLING YOU THE PHONE RINGING IS MY BIGGEST FEAR LMAO

"Great people don't want to be around negative coworkers" 👏 👏 👏

One of the most important individuals in the company "the receptionist" yet they're the most underpaid workers...

I totally love it when people come to my desk....but wow when the phone rings.....I forget how to speak in english 😵‍💫

I’m 17 years old and just got offered a job as a receptionist for a hair salon and tomorrow is my first day of orientation and I’m nervous !!! This video helped

Seriously wondering why I even got this job having social anxiety, but I have it now,, so to just try my best.. this video helped a lot thanks 😭

LOVE how blunt this is. Thank you so much for this!

I started work as a receptionist at a veterinary hospital. All the things mentioned in this video seem like basic common sense things you should do at any entry level job. Right now, I'm learning how to interface with the medical aspect of the job. Communicating to clients about procedures, vaccinations, surgeries. The computers we use have lots of options for medicines, treatments, procedures we need to be knowledgeable about. We have to interact with clients, as well their pets. And every interaction is highly interactive, personal, with lots of banter back and forth, as well as having a strong working knowledge of the various "patients" and their histories, as well as being able to recognize both clients and their pets by face. There is much to learn in the technical side, and the medical software we use "Cornerstone" is going to take some time to study.

I am not a receptionist. But I am watching this video every day. This is a manual for life.

I just got hired as a Hotel Front desk receptionist. I have 0 experience with being a receptionist but, I have 5 years experience working as a customer service representative and and I’m very grateful that they gave me a chance to start my career as one with them. Let me tell you, it is very challenging, hospitality is way different and very challenging, you have to engage with guests, interact with them face to face, and its TRUE you have to LOVE THE PHONE and your keyboard and computer. As of now I am still on training and really giving my best and pushing myself and be at BEST and staying humble with customers. I honestly like the challenge and I like learning more and more everyday. THANK YOU for this VIDEO

I just got a job as a receptionist for a chiropractic clinic and i dont have experience as a receptionist and very little customer service experience idk how i got the job and now im watching videos like this.. you’ve been a great help! Thank you!!

Thank you for the tips! I just started a new job! I’m a first time receptionist at a veterinary hospital ☺️

I am soft spoken just started working a s a receptionist....there a complain about that already I feel like I'll loose the job..but after watching this video I'll start the new week with a banger

My ex manager told me not to write things down. But I did anyway bc that's the way I was trained. Everything you recommended I actually do. 👍🏼👍🏼👍🏼😊

I get exited about professionalism ...this is so Great!

I just started working as a receptionist, and I wasn't expecting that it'd be so different from my previous job as an administrative assistant. I'm finally feeling a bit more confident about it. Thanks for sharing!

Love the ringing phone,love your job,leave the attitude at home and guest is your passion.say yes who would like to be a great receptionist.So let's try and follow the rules.here you go.

I see a receptionist as the shield for the business and the boss. You are there to take the blows, abuse, and brush away nuisances. You need a tough skin and a quick wit, yet you are also the mask of professionalism which is everybody's first impression of the business. You are the key to the success of the organization and the least appreciated.

Tomorrow I have an interview for receptionist so this relaxes my anxiety. Now I’m more excited to conquer the interview

3E: Enunciate with Ethusiam so you can be Effective 🙌🏻~🙌🏻~🙌🏻

I just watch this video and i love it. I'm a nervous person i have a sister in law that is offering me a job to be a receptionist at her beauty business. I don't want to tell her that i can't do it because I don't want to be negative but i really would love to give it a try i just need to lose my fears and to learn how to speak with people. Thank you for this video.

😂😂 this is funny! The way he said it in steps then got to please leave the attitude at home ❤❤❤

My first job as a receptionist starts next month. The mirror is a good tip and writing everything down is another good tip. Thanks.

Thank you this was really helpful. Love the telephone ring changes everything! It's all about the good attitude!

Sir, you have won me over without any single second to waste. I will take all of your advice to grow on and develop myself. I will research the type of things you have mentioned to give me more support! Thank you.

Steve your videos are so good why did you stop making them? I'll start to show them to all my new receptionists. You are awesome!

An old video, but still great tips! We've all had to be the customer. Just treat people the way you want to be treated.

Great video, to the point and stating the obvious. Customer service is ALL ABOUT THE CUSTOMER! Totally agree about leaving the attitude at home! And when you return to the call after placing them on hold, thank them for waiting and don't say "are you still there?" Of course they are!

I just had a interview today for a receptionist job at a car dealership. I am very nervous. My first day will be tomorrow and this video has been really helpful! Thanks.

I’m French and will start working soon as a receptionist and your videos plus your sympathy made me feel so happy. Taking notes of everything you’re saying. ☺️

Could you please do a video on people with no experience using a card machines and dealing with money on a calculator and how to work out discounts on a calculator I have learning difficulties and my new place doesn't have a cash register i have e to work it out on calculator

Thanks...love being a receptionist...

I'm coming back on board the cruise this month to work as a Receptionist/Asst. Manager in the Spa, this video really helps. Thank you for sharing this, Steve! 💙

Very direct, educative and resourceful.Thanks

I love this Guy!

Great tips! 😊 I love the perspectives and adjusting those are the key to success for sure 👏

EXCELLENT! Short and straight to the point, great "enunciation" and good analogies people should be able to relate to and put into practice. Thank you for sharing!

I work from home for a call center. I do customer service chats mostly but have some phone interactions. There is no hiding on the phone when you are used to typing. These are great tips for any customer service person.

this video helps me on my work as receptionist

One of the most helpful videos on you KZfaq. Thanks Steve.

This was a great video and I love the way you ended it. That really drove home all your points you made! Thank you and have a great day 🙂

Excellent Video 👍🏾❤️❤️❤️ The college I went to said that I was the most nice and assertive person. Customer Service Representative I heard would be great for me.

This is the best advise I've found online! Thank you for sharing Steve!

Great video with lots of useful tips! I've been a receptionist for four years now and there's always more to learn.

Great tips. Thank you!

Very nice explanation : very useful in other types of jobs also Manners accounts a lot ...

just got a veterinary receptionist job, thank you for this video!

Excellent video. Thank you.

This video is great. A major issue that a receptionist face is when you've a guest in the front desk during a call..

Great tips stevie been really bad on reception recently so needed a good few pointers 🥶🥶🥶🥶🥶🥶

Hello professor Thank you so much for your help and advice, I really appreciate your job. I wish you happiness and peace under the sky of prosperity. All the best. Your Student from Algeria

this guy is awesome!

I’m former U.S. army about to start my new job as hotel front desk agent

Got an interview Monday for a receptionist job, great advice thank you

Thank you for this!!!

Cheers dude i needed the first bit the most, I always used to bring my problems to work and moan about the company, wondered why everyone wanted me gone, I'll use this in my next job on the front desk and hopefully i can be up there with the best!

I will become a receptionist but I'm too afraid because I'm not expert in speaking English... This is my first time 😩 after watching this video I already know that receptionist should answer the call 😃

excellent tips

truly helpful

Great.It's helpful

i work in an hospital and thank you so much for the tips

steve your videos are great advice thank you this lesson. was very useful.

Steve, you are wonderful!

Thank you, great tips for customer service roles :D

thank you so much for your video. I am learning everything on the job so your video helps so much

thanks steve! I start my receptionist job in 2 days and your video helped me feel much more prepared

This video was very helpful thanks you and have a great day!

Very helpful. Thank you.

Loved this! Thank you!

Really changed my view on some stuff. Thank you

My company very interesting to hire me as a Receptionist but I do not have expirience, so she let me to proceed you tube to learn and watch basic Receptionist work.

Thanks for the video,I am quiet nervous for my first job

Instant confidence boost. Thanks

Me alegra mucho haber encontrado este canal, un placer Mr. Steve

I’m a receptionist & I love my job! ❤️

So happy I found this video! Just started a virtual receptionist job this is going to help immensely! Thank you !

Thank you Steve 😊 I learn something new, thanks

Thank you🤗

This answered all my queríes thank you😊

Just got my first receptionist job and this was helpful. Thanks

Such a great video thank you!!!

This was great! Merci;) #French #Montreal #Quebec #Canada I have to speak two languages at work, English and French, and Im learning Spanish in September 2022!

Thank you! I've worked assistant jobs before but its a first where I'm managing the reception desk on my own with a different company.

That was really nice , thank you . Have a great day.

Great Video Steve, thank you

Very helpful Steve. Thank you.

I'm getting a job 😊 thank you

Thank you am trying to look for a receptionist job and this video is helpful

This was really helpful, thank you!

Thanks for the tips 👍🏽

Thanks for sharing sir. Hoping for more videos and a facebook page so that your video will automatically be seen on peoples walls and easier to share. More Power Sir👍👍👍

I'm a bit nervous, today is my first day in the Front Office

Thank you, it’s so helpful Trying to find a receptionist job

Tomorrow would be my first day as medical receptionist I’m so nervous

Absolutely superb!

Just had a interview last Friday at a gym for front desk and the manager likes me wanting to try to bring me in. Waiting for a firm follow up by tomorrow, it'll be my first job and hope I'll do well Update (GOT HIRED!!!)

I find your videos/channel to be the most helpful and informative compared to other similar training channels. I started working as a font desk receptionist at a hotel a week ago. I was only given 2 days of training from management then scheduled 3pm - 11pm, Mon - Fri (3 week schedule) by myself. Both the hotel manager and the assistant manager are now absent. Thanks for the tips!

Great video and great advice 😊

Me not knowing how I’ve been a receptionist this long ( 8 years). I hate ppl and literally gonna tell the customer when they’re wrong 😬 i have a great phone voice though 😂

Thanks for the info. it helps me a lot.