Recovering data from a Samsung phone with sudden death or hung on boot

Recovering data from a Samsung phone with sudden death or hung on boot - An easy method!

Рет қаралды 14,508

Ай бұрын

This is a video of me recovering data from a Galaxy S10e. I was advised not to post this video because it gives away an easy technique to try before doing higher level rework. Here it is anyway! :-) This method works on many phones and not just Samsung. I've personally done this on many Samsungs and a few LGs. I hope this helps other shops to be successful! Please do not try this unless you have experience with board level hot air use!
Like, subscribe & become a member for more! :-)
Need repair or data recovery? www.ststele.com/mail-in
~~~Links to tools that I use~~
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Electrical:
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Multimeter: amzn.to/38SrSQx
Software for Board View & Schematics:
FlexBV: pldaniels.com/flexbv
Phoneboard: phoneboard.co
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Thermal Camera: amzn.to/3MoojFL
Recording Gear:
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Microphone: amzn.to/36GqbSF
STS Telecom is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com.
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#samsung #motherboard #recovery

Пікірлер: 107

@alleycat300669 Ай бұрын

Im so glad you are uploading content again, just love the way you are as a person, calm collected and a really nice chap !

@zytechnology Күн бұрын

Always good to see a real technician an not a parts swapper !!! 😊 Thank you for sharing !

@DanKies-ii7nt Ай бұрын

Your antics add so much to your videos. I love how you make everything look so darn easy. Keep on making these awesome videos.

@LVCMS Ай бұрын

KZfaq algorithm didn't recommend your last two videos. It has been serving up other videos. Weird

@ststele Ай бұрын

Probably caused by me not posting consistently and having less flashy content. :-)

@RK_MOBILE_REPAIR Ай бұрын

amazing work👏 , learned something new today !! 😍

@ARI-og5ze Ай бұрын

I enjoy watching everything u post never regret ❤ all love from Algeria 🇩🇿

@joseph_donovan Ай бұрын

Phew! An edge-of-the-seat scary movie! But what an outcome! What a finale! What a feast of the finest master in the business showing us his ineluctable searing skills! Loved it! Bravo!

@andythomas7931 Ай бұрын

Wow that was fun to watch thank you very much indeed!

@oscarleite7109 Ай бұрын

I'm so glad KZfaq recommended me to watch one your videos! Since then, I can't stop to watch them all, one by one :-)! I spent 15 years working as an HW developer but working at a mobile phone scale (and most of the time WITHOUT the schematic) is a completely different level! My greatest respect for your work while keeping that marvellous professionalism, sense of humor... and the sun glasses on your head!! 👏

@ststele Ай бұрын

Thank you! I really appreciate the compliments. The sun glasses are necessary even if they're not over my eyes. Lol 😂

@haakmeer Ай бұрын

a great job again, you are the Phone master

@ststele Ай бұрын

Thank you!

@joelkist6493 Ай бұрын

You sir are a magician... Nice job!

@ststele Ай бұрын

Thank you!

@chosipian Ай бұрын

Genius!!! Nice job

@Green_House Ай бұрын

Great work ! ! !

@fabrepariphone5739 Ай бұрын

Hello, very good video as always. Small question of curiosity, can you tell me, how you fixed the microscope arm directly on your desk, I would like to do an identical installation;)

@josephking6515 Ай бұрын

You have magic hands Jason. 👍👍 I used to 💩bricks when flashing the BIOS on desktop machines 30 years ago so I can feel what you are going through. I massively reduced the callouses caused by those bricks and purchased a UPS just for flashing. Why do idiots not backup their critical data so this crap doesn't happen. I have nothing on my phone that I can't afford to lose. When I ran my own IT business I used to have *four* backup onto different media. Yeah I was a paranoid basturd but once I did have three of those four backups fail and I was cacking myself while I was restoring the last option. *Thank You* for the video. Must be a pain having to lose your workbench for so long while the backup is happening.

@ozgard7035 Ай бұрын

Good Job Sir! please make more samsung videos ❤

@baghdadiabdellatif1581 Ай бұрын

Great work

@amundson1942 Ай бұрын

I back up my iPhone once a week. Would this eliminate the back up work you're going though? Great Video!

@allanmck Ай бұрын

Big fan of not having hundreds of GB kept on a phone. 'Cause you know at that size most people aren't going to take the long amount of time to do regular backups. I learnt this same lesson the fun way back in the day when 300GB HDD was a top spec pc drive and it died within the first year taking a full 300GB of my uncopied video editing and personal data with it. Uncopied because of the amount of time it would take to copy on those old drives, and the fact I had more data than available space. Your recovery escapades impress me with the amount of stuff that can be bypassed to get what you need out of it. Side note, I got decent at recovering data off dying mechanical HDDs for friends in software, including 500GB of family photos after a head crash.

@ststele Ай бұрын

Thank you! Yes, I have a hard time falling asleep if I know my phone hasn't been backed up since having anything I wanted to keep saved on it.

@svetlinbarzev9110 Ай бұрын

Great video! :) I come across a lot of samsungs lately, different models but about five years old like this one, never opened but the adhesive has lost its strength and they open just like this one.

@linedancer111 Ай бұрын

Wow you are good at your job!

@ststele Ай бұрын

Thank u!

@MaxReckless99 Ай бұрын

great video and helpfull. but how much something like this cost the customer ?

@davebonney5210 Ай бұрын

Hi a good little usb meter with a current and volt graph is makerfire N20

@VCCBoardRepairs Ай бұрын

That's funny you posted this, as I literally posted a video of the same model & same issue, although I followed a different technique, which involved reballing UFS. I'll have to give this a try on my next one.

@ststele Ай бұрын

Its crazy how widespread these faults are! For the dead ones, if I get ~150mA without USB connect, I go for RAM/CPU. If it's detected as Qualcomm device, I go for flash memory -- those normally have some level of physical damage tho. The last one I did had the flash memory physically pulled from the board from being hit with something!

@VCCBoardRepairs Ай бұрын

@@ststele Haha yeah, I get these on a regular basis, along with S7's dealing with the same problem

@allenulrich3023 Ай бұрын

What is the device called that you use to charge with graph looking for something similar to that thanks!

@kennethpaulcalangi4122 Ай бұрын

I'm just curious, would electro magnetic intereference have any negative effect on iPhone's wireless charging? and would an iPhone like the XR work normally even without the chaging coil connected?

@RG6Snipers Ай бұрын

How are you backing up the filesystem?

@Tim.Stotelmeyer.2984 Ай бұрын

Thanks for the video. I did not know my Samsung phone had a backup feature like Smart Switch. I'll be using if from now on.

@Payder Ай бұрын

It makes switching phones really easy, too

@ststele Ай бұрын

You're welcome! Yes, I really like Smart Switch for migrating to a new phone.

@UserUser-ww2nj Ай бұрын

@@ststele Oneplus has a similar app

@daviduzdil5417 Ай бұрын

This kind of issue i’ve met recently on Xiaomi POCO X3/X3pro. For data backup I have had to do same think as you. When i got phone to boot, cpu with ram on top was hot AF…so i temporarily put thermalpad with heathsink on top of ram…after that i was able to do full 64gb backup

@TboneLoyal Ай бұрын

Do you have training videos? I would subscribe or purchase those. For in depth.

@DEADPOOL-fm1bz Ай бұрын

you are the best

@johnh1192 Ай бұрын

Nice job! -now I want popcorn,,,

@Dutch_off_grid_homesteading Ай бұрын

Heya, very nice that you got all the data of of that foon. have heart that galaxy has more of this kind of problems but I'm not sure if this is true

@ststele Ай бұрын

Hey, thanks! It's difficult to say if spontaneous Galaxy phone failure is more common than iPhone. I see a lot of both! Many Samsung phones come in with this exact problem though.

@nightsaber2272 Ай бұрын

It seems that current meter like small oscillograph that shows current in graph mode and volts in digits.

@bdy5678 Ай бұрын

hello, what software do you use to copy the data ?

@rokiedecentra9656 Ай бұрын

i have noticed it consistently, old phones run very hot. My LG G6 which i retired a few years ago also ran very hot just before i stopped using it. Currently on a Huawei P30 which is kinda old now but it is yet to have the same issue

@mrbjop9810 Ай бұрын

Same video was done by vcc board repair 2 days ago what a coincidence 😮😮

@ststele Ай бұрын

Yikes! This video was recorded in February! Took me this long to make time to get it posted. More videos coming that are recent tho. Will be easy to tell by the new monitor added to the bench. :-)

@MrPnew1 Ай бұрын

@@ststele always one step ahead of Jesse 😂 sorry Jesse, you guys can duke it out (two of the best phone techs on KZfaq)

@ItsNotRaphi Ай бұрын

Hi. Can you recommend a good power supply? I also want to do repairs but I am missing a Power Supply. And sorry I didn't comment on the last Videos but I had a brain injury.

@ststele Ай бұрын

Hello, I hope you are healing good. No worries on not commenting. It's completely ok! 🙏 For DC power supply even cheap ones work pretty good. I think I spent around $60 on the one that got me started! I don't have a good recommendation though as I haven't used anything different for a long time! Mine now is a Siglent SPD3303X-E but is really more than is needed for those repairs. I appreciate you watching!

@ItsNotRaphi Ай бұрын

@@ststele Thank you

@SCL_ELETRONICS Ай бұрын

Bravo, Jason👏👏👏👏 I hope you got to Eat your Popcorn before the butter solidified!!!

@ststele Ай бұрын

Oh I did! It was cold tho. :-)

@rickchowsr2532 Ай бұрын

I have apple so…. lol Great vid Jason 👊🏼

@ststele Ай бұрын

Thanks! I can count on one hand the number of times I've ever did something similar to get data from an Apple device! iPhone 6 series I can recall adding a big ole aluminum heatsink to the CPU to keep it cool enough to get data. These Samsung phones just wanna be hot! 🔥

@mrsemifixit Ай бұрын

Do you do the PC backup using the backup made on the sd card?

@ststele Ай бұрын

No, it's a separate backup that usually forces me to update smart switch on the phone before it will run.

@mrsemifixit Ай бұрын

@@ststele Oh so you have to make sure the phone stays on long enough for that backup as well?

@phoenixmobile74 Ай бұрын

Hai am from India tamilnadu am also have mobile shop u r my inspiration can you put video for what are the tools ur ursing

@MrPnew1 Ай бұрын

All Jason's tools are in the video description

@mogwopjr Ай бұрын

is there any way to capture a block level image of the storage on these S10's? I am looking for a way to gather a raw image for potential data carving. pardon me if this doesn't make sense for this type of storage. had a friend factory reset "accidentally" and looking to get anything back if possible. i carved the microSD and managed to get a bunch of photos back, of course some were corrupted but better than nothing. hoping something similar might be possible with the onboard storage but i know nothing about UFS yet.

@ststele Ай бұрын

Honestly, I'm not sure! On older models I could use dd and make a full image of the emmc. I only have old hardware and haven't tried on newer models though - I've just heard that you can't. I've always thought UFS was just a different filesystem/format. I suspect it could still be read directly but is encrypted. I may be misunderstanding tho!

@mogwopjr Ай бұрын

@@ststele Thanks for the response! That's been my experience with the S10 and UFS as well - "oh, its UFS? Yah you can't" On most devices, even if the device is dead, I can recover the image by pulling the emmc and just using dd to capture an image of it. I kind of gave up on this S10 - the device is still 100% functional and my rule #1 is "don't make it worse", so I'll sit on it for a while longer till I look for a solution. If I find something I'll report back ;) Thanks for the fantastic content too!

@RG6Snipers Ай бұрын

Not without forensic tools or the phone being rooted. It has file based encryption (FBE).

@Ed31003 Ай бұрын

YEAH!!! 😁😁

@prathmeshdk Ай бұрын

I had one plus 7t. Used for more than 4 years. It had the same issue of CPU & ram. I initially tried to flash it via my laptop and lost all the data unknowingly (It was stuck on boot logo). And lateron I sent it to repair it to local repair shop. Local shop reballed the ram and CPU and it worked for couple of days. Again sent back to same shop, they repaired it again in the warranty and the phone died in the same way. I noticed after repairing the phone was getting extremely hot while doing simple tasks of browsing internet, watching videos,etc. so learned that reballing doesn't work with almost any android devices...

@ststele Ай бұрын

I've reballed tons of these (some after accidently overheating while trying this workaround) but many of them don't last. Some go directly back to the same problem just moments after getting the backups!

@BWRMGR Ай бұрын

nice

@sunflowers6612 Ай бұрын

👍👍

@hawaiisidecar Ай бұрын

Hey bro I hope all is well with you!

@ststele Ай бұрын

Hey thanks, you too!

@_Initial_D_Universe Ай бұрын

@16.24 "49 jigabytes" 😂😋

@CrazyMan_Engineer Ай бұрын

I had an s8 last 2 weeks from provider die overnight while fast charging. had to buy one with a broken screen to be able to fix it so i could use phone service.

@GregM Ай бұрын

what if you put the phone on a warming/heat plate at low temp to keep the phone warm enough?

@ststele Ай бұрын

It may work! I'm always worried about getting everything else hot. I can live with baking the board. :-)

@mistab-nice4933 23 күн бұрын

Can I send my iPhone 12 to you for water damage?

@thaiexodus2916 Ай бұрын

Tech here. Just to mention. I had an exotic Panasonic sound system that has the exact same symptoms, hot kept warm it worked etc etc. Turned out to be..................... a capacitor. Intermittent break-over that went off due to thermal shock. Kept at steady temp it was fine. I shotgunned all the caps, around 50, and happy customer. And bench tested each cap. Heat and freeze spray revealed the culprit.

@ststele Ай бұрын

Many times in this case when I start removing RAM/CPU I've wondered, "oh man, what if it's just a cap someqhwre!?". 😁

@thaiexodus2916 Ай бұрын

@@ststele I think of those ceramic caps as along the same lines of a (maybe) cold solder joint. Thermal screw up waiting to happen. Freeze spray can be your best friend when searching for as intermittent. Or a heat camera. The old 'Can't fix something that isn't broken' headache. With that Panasonic I mentioned, the offending cap was such a sweetheart. When it blipped it took two $85 output transistors with it. Worked fine on the bench for hours, then WHAM. Class A bias assured major catastrophic destruction.

@andyvitz Ай бұрын

By the way, thought I'd Bring this up sometime. Sometimes it's things that have been put on the phone. That caused this problem, especially Samsung's. OK so you might want to scan to see if there's anything in the back up. That's gonna cause problems for the new device, for an example. I have a friend that keeps Restoring from his older device and all it does is cause his newer device not to charge unless it's shut off and then plug in and then turn back on and happens to every single device.He has because he doesn't pay attention to it.'s something that he actually has them back up so this Crashing. Issue might happen to the new one too if it's something that's in.The actual store it's causing the problem

@josephchileshe2356 Ай бұрын

Thumbs up 👍,

@mechsupernova Ай бұрын

I have a 512gb Samsung and I'm using like 450gb of it🤣 good thing is I have a program that saves 90% of it to my Google drive and all my pictures are backed up by Google photos. The only thing that I have to manually backup is text messages and call logs and Google might be automatically doing that now, I'm not sure.

@ronlevin2339 Ай бұрын

data recovery for Android is a rare thing. You have backup set up automatically, as soon as it connected to Wi-Fi it to backup , specially when charging. The only reason when android will not have backup when you do not have enough space in a cloud. This is one of the reason when I preferer android for IOS.

@ststele Ай бұрын

I think Android users are more data conscious - They tend to be more mindful of backups! That's not saying that many Apple users are too though. 🙂

@dhavaltikariya3020 Ай бұрын

Sir try to CPU and Ram reball and make video put it in you tube

@ststele Ай бұрын

I normally do RAM first and if no difference then CPU + RAM again. I find these much easier than iPhone CPUs!

@dhavaltikariya3020 Ай бұрын

@@ststele ok I think is the permanent solution

@abiaslaurian9331 Ай бұрын

These phones are always very hot you should not worry about it just reball the CPU then booom... even you swap with different board it will remain being hot as hell....

@XENONPLASMA Ай бұрын

Could it be the battery? Samsung is famous or infamous for using badly manufactured batteries. Didn't Samsung get sued for bad batteries awhile back?

@ststele Ай бұрын

I think they may be at least one reason phones are arriving here with HAZMAT Surface Transportation Only stickers now!

@abdiamin8987 Ай бұрын

I will not last long it is better to reball Cpu and ufs❤

@chrisfeaka4250 Ай бұрын

Nice 👍. Kiss rule. Best kind

@jackyho5949 Ай бұрын

RAM problem

@ststele Ай бұрын

I think you may be right!

@user-ry5ei2qi7n Ай бұрын

next time use thermal pads to keep it alive

@bobspurloc Ай бұрын

or it can be like iphones where everytime an ios release comes the phone mysteriously runs hotter... ive experienced that so many times that I can say without a doubt apple does it on purpose to trick you into updating the ios. i lug around at min 2 iphones all day and both exhibited this behavior many times in the past

@xephael3485 Ай бұрын

Repairing an S10 is like repairing a raspberry pi2... Its pointless

@1RebelDog1 Ай бұрын

Data...

@aceace5457 Ай бұрын

lol good to see you jason , i watched your video although i watched loads and loads lol still interesting lol why dont the people buy new phones out there lol

@ststele Ай бұрын

Hey good to see you too! I'd be happy to see people backing up their phones! Even the new ones. :-)

@aceace5457 Ай бұрын

@@ststele mines never left the charger only when i go out to get some milk lol

@aceace5457 Ай бұрын

@@ststele lol not everyone knows about how to back it up , ermmmm why dont we try tell them and charge them for it lol.