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There WILL be a follow up video as to what happens with customer service with my Aqua-Tainer 7 Gallon water jug. If you own 1 or more of these water jugs please leave a comment good or bad so as the help the manufacturer improve the product. In my opinion it fits every need for camping or emergency backup water supply storage EXCEPT for the cracking. Look for the NEW and IMPROVED water jugs soon. (Hopefully) comment below⤵