Video help you to understand:
How to configure Retroactive Start SLA in ServiceNow and Reset Condition in SLA ServiceNow ?
What is Retroactive Start SLA ServiceNow?
What is Reset Condition in SLA in ServiceNow?
Difference between Retroactive Start and Reset Condition?
If you want more knowledge on SLA creation, please do navigate below URL:
• SLA in ServiceNow , Se...
UI Action:
• UI ACTION in ServiceNo...
Business Rule:
• After Business Rule in...
Client Script:
• onchange Client Script...
Please visit below for servicenow development, servicenow administration and servicenow process notes:
www.basicoserv...
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