Revealed: What I Discovered About ChromeOS & Call Centers

  Рет қаралды 11,501

Dennis Wakabayashi

Dennis Wakabayashi

3 ай бұрын

Dive into the digital transformation journey with our latest mini-documentary, exploring how Chrome OS is revolutionizing customer service operations. From Google's tech-savvy corridors to the innovative strides of CustomerHD in Belize, discover the impact of this intuitive and secure platform on businesses and their clients.
What's Inside:
- Google's Vision: Hear directly from the product lead at Google on their mission to enhance customer-agent interactions through Chrome OS, ensuring seamless, secure, and effective communication.
- CustomerHD's Transformation: Journey to Belize and see how CustomerHD is leveraging Chromebooks to redefine customer service, making operations more efficient and empowering their employees like never before.
- Operational Excellence: Gain insights from the CEO and CTO of CustomerHD on how Chrome OS has streamlined their processes, boosted employee morale, and significantly improved client satisfaction.
- Agent and Client Perspectives: Listen to the stories of CustomerHD agents and their clients, sharing firsthand the difference Chrome OS has made in their daily operations and the enhanced service experience for end-users.
- Government Endorsement: Discover how the Belize government views CustomerHD's adoption of Chrome OS as a pivotal step towards national technological advancement, benefiting the BPO sector and the community at large.
- Corporate Insight: Get a peek into CustomerHD's corporate ethos, blending nearshore BPO services with a people-first approach, and how Chrome OS plays a crucial role in their commitment to excellence and empathy in customer service.
This documentary is not just about technological upgrades; it's a testament to the power of digital transformation in fostering stronger connections, enhancing service standards, and driving forward both businesses and communities. Join us in witnessing how Chrome OS and CustomerHD are setting new benchmarks in customer service excellence.
Learn more about ChromeOS for Call Centers:chromeos.google/business-solu...
To meet with Google to talk now about accessing the solution for your Call Center, Book Time here: calendar.app.google/eeazeUPfH...
Learn more about CustomerHD: customerhd.com/
🔗 Connect with Me:
LinkedIn: / denniswakabayashi
Twitter: / globalvoiceofcx
Instagram: whatisdenni...
Podcast: "CX In the Wild": www.buzzsprout.com/1993558

Пікірлер: 8
@CXGoalkeeper
@CXGoalkeeper Ай бұрын
Love it! Thank you for sharing it with us
@cxcreator
@cxcreator Ай бұрын
THANK YOU GREG! I appreciate the support
@anelisambokomba3496
@anelisambokomba3496 Ай бұрын
This is so cool ✨💯
@cxcreator
@cxcreator 12 сағат бұрын
Thank you for supporting our Channel. Especially all the way from East London in Africa!
@stephanieshaffer2531
@stephanieshaffer2531 12 күн бұрын
Interesting!!!
@cxcreator
@cxcreator 12 күн бұрын
There is a link in the description to connect directly with Raluca that I’ll leave in there for the next week. She can give you any specific details you need. Thanks for asking and support for the content, I really appreciate it. 🙏🏼
@stephanieshaffer2531
@stephanieshaffer2531 12 күн бұрын
Is there a remote Agent desktop? Interested in how tools are presented. Love the simplicity and scaling ability.
@cxcreator
@cxcreator 12 сағат бұрын
There is a link in the video to contact Raluca directly to get answers to any questions. But yes, the solution is as good as they say. I was astonished. Thanks for the comment btw
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