I'm not even Canadian and I'm addicted to this show.

"I don't like to be impolite to anybody." The most Canadian line, ever.

The shame is the elderly often are so lonely and kind that they get taken advantage of.

"There's more chlorine in tap water than in a YMCA swimming pool." .... But.. they fill the swimming pool with tap water then add chlorine...

i run an aquaponic system and have my own water treatment and testing supplies/equipment. i invited on of these guys in, let him test my (treated) water, and then started asking questions. after he failed to answer basic chemistry questions, i pulled out my testing equipment, and showed him my filter system. he cussed me and left.

Wouldn't basic logic tell you that if there is more chlorine in tap water than a swimming pool, then the taste would reflect that?

you guys actually saved my butt on this one! Called the salesman right out in my kitchen and he packed up and left without saying a single thing.

4:30 Him: ... Blah blah blah *mustard gas* Her: isn't that explosive?! Him: no, no it's a _gas_ 🤣🤣🤣🤦🤣🤣☠️☠️

I feel so bad for that poor lady. $3500 for a $150 Home Depot 3-filter reverse-osmosis kit. Almost as bad as white-van speaker saleman

Ugh I almost got tricked to working for simple h20. It sounded great at first. But the first day of training I was out. Thankfully I can smell BS from a mile away. Can't pay me enough to scam others.

Wish we had more reporters like this in America

Your water is actually 99.9 % pure gasoline “I BELIEVE YOU, TAKE MY MONEY”

It is funny, I had one of these morons knock on my door and try to scam me. I let him do his test, When he started his sales pitch I laughed, I took him downstairs and proceeded to show him my 300 gallon saltwater reef aquarium. When he saw my fish tank, he looked like a deer in the headlights, he instantly knew that I was well educated when it comes to water quality and water testing. I also showed him a six stage RO/DI system that was much better than the system he was trying to sell me. I bought my whole system for 500 bucks, the system he was trying to sell me was half the system for 3000 bucks. If you want to install water purification with zero TDS then go to your local aquarium store and purchase a RO/DI system with a TDS meter. Do not deal with these water purification companies they will milk you for thousands.

If someone tried this on my mother I’d tell the sales man to wait a moment while I go get popcorn so I can watch. My mother worked for years in the government water quality testing labs here in Northern Ireland. She’d talk circles around him and probably have him buying something buy the time he leaves instead.

Loooool "when ammonia and bleach get mixed the produce mustard gas" 😂😂😂😂 where did he learn chemistry? On breaking bad?! 🤣🤣🤣🤣

One day a certain company came to my house saying they can do a short presentation and in return they give us free tickets to stay at any of a variety of hotels. For some reason i accepted. It was a very long presentation about RO and his company and products. $15,000 or $4,000 depends what you order. By the end of the presentation, i forgot about the hotel tickets they promised (and conveniently he did too)..so i called him up, so he said he'd bring them by, and he did.. but they weren't tickets for a free stay at hotels like they promised. The actual tickets had MANY conditions attached, like needing to pay some kind of holding fee and a whole range of other conditions. I went on the internet and gave them a 1 star on the better business bureau.

$3500 for a reverse osmosis system? What the heck, is it made of gold? I have one, got the best I could find and only paid around $600. And all this talk about chlorine in the water, but nothing said at all about fluoride which is worse?

That grandma is adorable, it's so upsetting scammers took advantage of her 😥

I love your shows because you inform consumers of SCAMS especially for senior citizens who are most vunerable ! You are providing a patriotic service for Canada . I only wish we had something similar in the U.S. !

Reverse osmosis system are great. Have been using one for over 10 years. They are only $150 on ebay and fairly easy to install. I do add minerals to my drink water, if not the water will pull plastic.

So the scam is not in the Reverse Osmosis device but in the selling of it.

those under-counter reverse osmosis filtration systems only cost like 300$ to 500$ tops. if u pay 3K, ur a fool.

"Chlorine breaks down into harmful..." uhh it's an element... You literally cannot break it down further 😂

This scam starts with a water test. Scientology scam starts with a personality test.

I literally got an ad for a water purification system. THE IRONY 😂 😂 😂

I actually got conned into working as a sales rep for a company that was in Barrie ON called Pristine Solutions which did the EXACT same tests!!! Tho, I had used the demo not the drops to show the apparent "contaminates". The information session that I initially attended had "me" convinced that Id be doing people a huge favor by bringing them this info & this "deal" because according to the trainer & management it was just a matter of time before it was required by law to have a filtration system in every home & better to jump on while they could get a "deal"!! They even had news stories to support their claims! I wasted over a month & my own $$ "investing" in fuel/vehicle etc expenses that I was supposed to replenish when making a percentage of my sales. I was soo young & gullible! After getting concerned as I couldn't afford to continue spending $$ without making sales & I couldn't understand why people weren't more eager to get the system, which was my 1st red flag. Also, I was planning to get one myself soon as I made a couple sales. Then they started telling me to impose high pressure sales tactics on people which was the 2nd red flag (& something I refused to do) The final flag that had me returning their water "testing" kit & feeling like a huge fool was when I had just done a test for a retired engineer. I called my manager for assistance at the end, & after he asked what the retired man had done for a living he told me to pack up & just go because he (the ret.eng) was too smart & I'd just waste my time!! I was in shock! & In hindsight, tho my mngr slipped up saying "he's too smart" to me, I think by then they knew if I hadn't made a sale then I wasn't going to & they'd be better off sending in sellers that don't mind pressuring people into buying something they don't want or need! So please know that not every one of their sales reps are terrible people. If they are new to the job please give them the benefit of the doubt bc they may just be gullible & well intentioned like I had been. It's the company that's taking advantage of each & every individual that they can! Convincing folks that selling their products is helping the public. & Convincing the public they need their products! Shameless! Absolutely shameless are these companies! And be aware, they change their company name every few years in order to stay ahead of their terrible reputation.

1:55 WTF, thousands of dollars? I just installed a very similar system myself for less than $300 and I know literally nothing about plumbing.

The lady doing the training lecture talks like an MLM "boss babe" lol

"There's more chlorine per household than there is in a YMCA swimming pool." Umm if there was that much chlorine in the water you'd freaking smell it, there's a reason pools smell the way they do SMH

You can buy a filter system like that one for 300 bucks

From Arizona, this is the best show on television, YouTUBE, anywhere. Bless you Canadians for allowing those south of the border to enjoy Marketplace

Wow going undercover to be hired as a sales rep...that's some dedication. Sounds fun. And that lady's "class"..........YIKES (I said yikes before the video said yikes, but lol)

A $250 unit For $3500 WOW what a pay day!

Reverse osmosis systems are not bad in & of themselves. They do remove contaminants from tap water & make it purer. This is usually more about the taste or smell of the water, rather than making it safe to drink. Most tap water is safe to drink already (notable exceptions: Walkerton 2000, Flint MI 2016/17). What I take issue with with these companies are the sales tactics they use & the prices they charge. The company in the video charged the lady in New Liskard $3,500.00 for a 5 stage RO system, when a good quality 5 stage RO system can be bought off Ebay or Amazon for less than $200.00, often with an extra set of filters included. Even if you have to pay someone $100.00 to install it (takes about an hour), that's still less than $300.00. These dishonest companies are charging people more than 10x the actual market value. That's the scam.

I hope all the Canadian's watching, are sharing this and telling their Grandy's to beware.

Prey on the elderly, this is a practice used for many years. Sears was a prime example of this, they knew the elderly would use sears for everything and priced accordingly...

Just a heads up, there is nothing wrong with Reverse Osmosis but you can buy an easy to do self installation kit (the type she had) for around $200-500, she paid $3500, which is part of the scam.

I drank tap water once and I died instantly #itwasthechemicals

"Chlorine is dangerous to living things! Are we living things?" I hope so.

The price these people fell for is mind boggling. These systems sell for $180-$500 at any hardware store, and they install in about an hour. I feel like I have to defend the principle of reverse osmosis a little though, as in my situation its working brilliantly. Here in Calgary the water is particularly full of lime so our steam sauna boiler had constant breakdowns due to scale buildup. Since installing the reverse osmosis the mineral problems went away.

Well RIP I watched this 3years after my parents installed a reverse osmosis system I live in Milton...

Recognize, however, that reverse osmosis has its uses in rural areas, where well water may be badly contaminated with organics and heavy minerals. Precipitating out the hard water removes the smell and makes the water much softer--less staining in your dishes, for example.

These people left a pamphlet on my door a couple years ago acting like a some kind of official notice claiming some kind of emergency with the local water source along with a vial. It wanted us to fill it, and send it in for a free test. My girlfriend was freaking out, so I googled the name of the company, and found out it was a scam.

These investigations are so entertaining I’m not going to sleep lmao.

nice try illuminate I just ordered mine today

When they came to my door, we told them we didn't need water filtration because we drink our urine. Of course, I tell that to the door to door religions as well.

I operated reverse osmosis "water makers" on ships for 20 years and the manufacturer's instructions forbid running chlorinated water thru the membranes because the chlorine will dissolve the filtration properties of them. Reverse osmosis only removes dissolved solids----chlorine can only be removed by running the water thru an activated charcoal filter first as primary treatment.

I love the smell of my pool, funny I never remember smelling that in the shower.

The saddest part is that the staff of that company are probably just as unaware of the scam and probably think they're doing their clients a favor

Psst... Wanna buy a bridge?

I wish we had people like you guys here in the USA!

The irony is in this part of the world (Kuala Lumpur, Malaysia), we were also being scared into believing that our water is not safe enough because it is NOT clorinated enough and hence, is microbe-filled. We were sold the idea that we needed water purification devices that cost about $8,000 to $12,000. But, I built my own filtration system and it cost me $150.00...mostly rubber hoses and 2 glass tanks and high grade carcoal...and pebbles of various sizes.

ROFL $3500 for a reverse osmosis system HAHAHHAHHAHA

nice to know some people value the truth

I'm in the industry and sell systems for a living. I am certified with the state as a water specialist and have gone through the training with the Water Quality Association. Seeing things like this are frustrating. While the salespeople in this situation are definitely leaning towards fear to sell, the municipal experts are also shortchanging the effects of chlorine and other dissinfectants on the body. Saying Chlorine isn't harmful because it's low levels is like saying it's ok to smoke a cigarette once a week. These are two extreme sides when really the reality is in the middle.

Deceptive advertisement is wrong. However, there are many reasons to want to have water without minerals, for example, to avoid scale on boilers or hard minerals on bathrooms shower glass enclosures, drinking is probably not one. Not need to scare people to sell filters.

wow there are water tests you can do yourself and if some water purification company is claiming your water is dirty tell them that you can test it yourself

Hello! If you are reading this I just hope you have a nice day.

We just had someone come to our house. My husband found this. We are very informed people and they did use fear with all the tests, but we were ready to sign. Thank you for this information.

I get it that the scammers should be revealed, but a lot of the other messages aren't fully correct. 1: It is true that reverse osmosis gets rid of the majority of minerals. To get rid of Fluoride & Chlorine its a necessity. 2: A proper system puts back minerals after the filtering, by adding a specially made mineral tube. Japan made really good ones but were taken off the market after Nuclear problem. 3: The main problem wasn't the chlorine, it was the fact that copper pipes are corroded on the inside and produce copper salts of chlorine and fluoride. These then were soluble in water and their content was dramatically increased. World health authority recommended that copper salts shouldn't exceed 5 parts per million. Two places I worked on had 280 ppm and 480 ppm. Above the 5 ppm they recorded increased levels of schizophrenia. I did extensive repairs to a Multi level Motor Inn and noted the main copper line coming up from ground got pin holes in it, showing corrosion from the inside. 4: The system she bought should only be 400 to 800 not thousands. 5: I have had allergic reactions to Chlorine, if I smell the water from a tap it burns my nose. 6: To generalize and say tap water is OK, who are you talking about, OK for who. Some people get effected, they need to get rid of things effecting them. That said, I do agree the scammers should be filtered out.

I still want my water filtered, but thank you for informing us of rip offs.

As an environmental engineer who has worked on many water treatment plants, this video gave me chills. How can they so mislead people? I don't even know where to begin...

It's so important to remember that taking advantage of people is never okay. We should always treat others with kindness and respect. Building trust and understanding in our interactions is the key to creating a better world for everyone. Let's choose empathy and integrity over exploitation. 🤝 #BeKind #RespectEachOther

What I'd like to know is the chemical analysis of what minerals are in the water

Minerals in water is healthy. Removing minerals or drinking too much distilled water may be unhealthy.

RO is not a scam. all growers use it for better plants. my hydrologic RO was only 300 $. my water is perfect now.

I've had the same thing happen. A guy tried to sell me a $3500 system too! Fluoride in water needs to stop tho.

After years of working in Saudi, i went back home. my wife use to hve deliver 2 to 3 5 gallon purified water in a blue jug. and its expensive. so i bought a 2 stage filter from Ace hardware. never bought purified water again. When you look at your filters since mine has a transluscent cylinder, indeed water coming put of your faucet has impurities. the white filters turns brown in 3 months. Water filters are good. but 3500 for a system is one expensive unit. i bought mine at 2k and thats in philippine pesos and it includes 2 free sediment stage 1 cartridges i bought a stage 3 carbon filter for the second stage wc takes out the oder and some other impurities. Generally, you cn drink from the faucet. much better to have some kind of filter because water from the water utility main line these are not regularly cleaned, in fact once they lay the pipes under the ground thats for life.

lol you can get the same kit at costco for 140$ ...im in Arizona USA ...we have high flouride and chlorine and very hard water so we do need it

Wait, the marketplace guy merely picked up the phone and called the Milton water Co. and took some person's word over a phone and didnt ask for proof of chlorine levels, ammonia, etc? What kind of science is this? It's not. Get it in writing.

i just bought a similar unit on amazon and installed it myself for $200. its a simple low output system but it meets my needs. never let anyone sell you anything you know what you need simply say to the salesman ill take your advice and make up my mind at a later time, thank you.

The best solution to keep these scammers out of business, please keep sharing 👍👍

Thank you MARKETPLACE for you Awesome Work 👍

And yet they don’t show the results of either the chlorine or ammonia. Funny that!

Im glad I saw this vid before someone came to dp my "water test" I would have fallen for it for sure.

This happened to me down in the states. Sent letters that looked like they were from the city right after an ecological issue that affected the water. So everything looked legit till the bills came and the company we thought was affiliated with the city closed and renamed themselves and started operating again in a different city

Wtf? $1,000? You can get one for $200 off of Amazon.

Without testing the city water, this program invalidates itself.

Hidden cameras, infiltration, hard questions! Damn they go all out! 👏 Bravo!

I came across this show. It’s one of the BEST!!!!!!! All shows. I’ve watched 25. Shows already

there is nothing worse than somebody who takes advantage of nice trusting people. that poor woman is probably on a fixed income & now she is probably trying to balance everything back out now.

lol I have a saltwater aquarium and bough a reverse osmosis water system for like $150 bucks. total scam.

This makes me want to drink a tall glass of tap water 💦

this is so old a sales technique its not even from this decade.. good thing they caught up to it.

23rd dec 2010???

R/O water makes excellent coffee, try it!

he needs to hand out tinfoil hats before the sales pitch.

Im from the Netherlands, and our cleaning stations for water dont add any chlorine or fluoride. We have one of the healtiest tap water in the world. I dont know why other countries add chlorine or fluoride, cuz we dont so other countries could do it to!

As people age their skepticism recedes, consequently senior citizens are easy pickings for con men...

As soon as I heard Tom Harrington, I was like "He's back!" just to realize that no, this is an ancient footage they found in the backroom. Darn.

what about the apparent increase in "fluoride" this year in the water? nearing concentration camp levels

Why isn't the government doing anything to shut down these businesses?

if the water company is responsible for putting things in the water. They should be responsible for removing them before we ingest it. Problem solved.

My parents almost fell for this, they wanted to buy the filters after they "witnessed" the water test with their own eyes. Thank God my brother was visiting them at the time. Convinced them it was a scam.

I can't stop laughing when they said . Our test indicates that your water is so close to being cancerous it's not even funny .

CBC Market place: I'm gonna expose this woman's face and end her career.

you can buy ro filters for under $200, and build one for less... jeez

The CBC should also compare the bacteria counts in tap water and RO water. Chlorine is added to tap water for the purpose of killing bacteria and is a net benefit.

I'm American but I love CBC News they are always so honest

I'm surprised there's nobody in my area doing this. We have terrible lime scale, which gets into everything. I have to use a Brita pitcher for anything that touches water (it works really well) I just checked the price of similar systems: $120-200 at Home Depot