Following your instructions worked, I connected the USB to my ancient Lenovo laptop, went to Bose updater site and it's magic, it's charging. I thought there was no hope for it. Thanks so much.

Dear Colin I tell you that for more than 2 years my Bose Speaker was not working because I did not know how to repair that failure. Thank you very much for your time and dedication to make this kind of videos. Kind regards from Mexico.

THANK YOU so much for this tutorial! I am in the electronics field and I can't overstate how important firmware updates are! I would have had no idea why my unit took a dump without getting on here and finding out what the bug fix was! Our unit was less than 2 years old and because it was always plugged in somewhere, we had never let the battery get down until this week, and that's where the problem appeared. Got it fixed with the F/W... thanks again!

Most amazing thing. I have exact device with exact problem. But I've never once searched for a solution. KZfaq absolutely randomly showed me this video. All I can say is thanks.

I have one of these speakers, in turquoise, bought it in 2018. It sounds cool IMHO, really kicks out a ton of bass for its size. I had to do the firmware update. Same thing happened: it sat for a while, and wouldn't turn on.

this worked out like a charm,thank you! just a note here: once you install the firmware updater and run it, you wont see a thing, so you need to go back to the page from where you downloaded it and from there, you will see your speaker was detected even showing up with its color, from there, you run the updater and it will update your speaker in 5 minutes

I've had my Soundlink Mini II for probably 7 years and it still works great. It definitely changed my perception about Bose as a brand.

I started searching KZfaq for information on this problem almost 2 years ago. I found your video last week, and the fix worked. There were other similar videos on fixing the Soundlink Colour II, but nothing worked. I assumed it was likely a battery issue, but the battery is fine. My speaker was completely dead ( no lights ) but it’s working great now.

It was my mom's gift from his brother....and she was very tensed due this prob....today I watched ur video and followed the same steps....and now its working.....My Mom is very Happy ❤😊...Thank You

Nice, I have one of these! I found this fix about a year ago when my Blue colored one failed. I tried everything on here and more, and no go, ended up opening it and the amp was bad. But apparently this problem is somewhat common, so for those that didn't know, Try This First! .. Mine now has an external amp sort of hanging off of it like a parasite... But it works!

Had the same thing happen. I found like a reset procedure for when this happens to wake it up on some random forum years ago. I like the speakers. I think they sound good and look good

I was ready to replace the battery inside and stumbled on this video. This actually worked after it had been a brick for a couple years. Currently charging it up. thank you.

Brilliant solution. It absolutely worked. It took about 5 attempts but the update download eventually shook hands with the Bose unit. Required disconnecting and reconnecting the speaker several times. Eventually the amber light started to wink.

Thankyou for this! I have one with this same problem I called bose and the lady tried to get me to pay $80 AUD to send it off for repairs, and they don't sell that battery anymore so of they can't fix it I will still need a new one. I said that wasnt worth it for me, but asked if there was any troubleshooting tips she had so I can fix it. She kept saying no and to send it in for $80. Eventually she offered me this solution after 10 mins of back and forth and me adamant I won't pay her the $80 to send it in for a look. I then told her I was mad she didn't offer this solution first. I told her she is money hungry and provided bad customer service. I won't buy bose again simply because of this! Your video helps me, Thankyou 😃

Yesterday I found my speaker collecting dust. It worked for probably 3 months since I got it a few years ago and just stopped working. Looked up what could be wrong and saw this vid. Tried the firmware and it works. Thank goodness I held on to mine after all these years. Thanks.

My soundlink color has been dead in a box for years. did this firmware update and its back to life! Thanks for the upload!

Well we all wanted a tear down but can't win them all!

Just completed the firmware update and lo and behold it seems the speaker has been resurrected! Thanks for the information- it was very helpful.

Thank you!!! Just revived my original Soundlink that hadn’t been used in a couple of years! The Earth with its already overfilled landfills thank you also. 🤗

Pretty awesome to come across your video. Just finished following your recommendation and now the unit appears to be charging. Thank you!

One more Bose speaker saved! I faced this issue after around 8 years of purchase! I was about to remove screws and see if there is any thing that can be fixed. Then stumbled on this video which saved my former from heading to landfill.

Worked for 1 of 2 dead Bose SoundLink bluetooth speakers, thanks for posting this

This brought my SoundLink II back to life! I was ready to recycle it. Works perfectly now. Thanks!

Thank You, I am not sure if the problem is fixed, But I had no idea I could update my speaker! I updated it, now waiting to see if it works like it should after a full charge. Very helpful!

Thanks! I saw lots of "fixes" that involved holding down the power while plugging and unplugging which didn't work. This software update did. So thanks again.

Finally…here I was thinking my connection was faulty. Works like the day I bought it. Thx for the video.

The Bose Updater revived my totally dead SoundLink Color model 415859 purchased in 2015. Thanks!

Thank you!!!! I’ve been putting off digging into a battery change and found your video and saved me!!!!!

Couldn’t thank you enough! fixed the issue and it’s up and charging now

I cant believe that actually worked, mine had no lights on it all, after about 5 attempts it took the firmware update and then started charging, its now lives, I was just about to throw it in the bin! Thank you :)

We just thrown one of these out because of this issue! Too bad I didn’t know about this a week ago. It was a good speaker.

Colin, thanks for this. First off as a fellow MN, hope the snow and cold isnt driving you nuts like it for me. I have a 1st gen of these and didnt even think to have checked for the firmware on this either. Glad i did and heck it updated with the same app on my mac. Thanks for this short vid but also one that is informative as well.

My school bought like 5 of these, and all 5 of them have this issue 😂😂. Thanks for sharing this.

I came to figure out how to take it apart... only to find out that I needed to update FW and voila... I see charging lights now. Note*, my light didn't turn on or show activity until after roughly 5 mins after the update. During the update it did not initially recognize or come online, show anything. But the updater tool showed connected and the new available update so I went for it. Thanks very much for the info, you've earned a subscribe and like.

Yay! It worked! I tried some other methods first, but they didn’t work. I did this one, then just let the speaker keep charging on the laptop. Thank you!

I had the exact same thing happen a couple of years back. I love that little speaker.

Thank you, I was about to throw it away, and it works perfectly after the update!

The firmware update also fixed my Revolve SoundLink. Thanks for the video.

All other ideas I could find didn't help. This fixed my Bose Soundlink Color 2. Thanks! ! !

Thank you! This video saved my Soundlink Micro. I was about to put it back in a box and return to the gifter :)

My speaker wouldn't connect and while I was looking for solutions several months ago, I am wondering why I didn't find that it was just a matter or updating it. Thanks!

Thank you for this! My Sound link was completely dead and wouldn't charge until I plugged it into the computer and ran the update.

Exact issue I was having and this did the trick! Thanks!

Thanks for the Guidance it helped me to start my Soundlink micro speaker.

My bose also had the sme issue. And i used to repair the same way. Its because the speaker goes to Sleep mode when unused for long time. But by Color II has several other issues later too.

I did the firmware update as it never made beep sound when power plugged and now it does. Thank you.

Wow another solve on youtube. Thanks so much, this fixed it right up!

Brother YOU ARE A LIVING LEGEND! Saved me money and resources!

Thank you thank you!! I just resurrected mine from the dead!! Thanks for this information.😊

Thank you so much for your video! I was about to open my BT Speaker but I can't take out the screw cover. My speaker doesn't charge much and it only last for 30 seconds but after installing the software update, it's been running for 1 hour now and it seems that it's not going to stop anytime soon.

Thank you so very much, I am a year late; I followed your instructions and my BT speaker is working now.

This worked! Thanks. I had 2 that I thought were dead, worked for both

There should be some sort of penalties for a company that lets such a bug slips through

Thanks so much!! I was about to give away my speaker because I thought it was toast and now it's back to normal!

Thank you for your video. I had the exact same problem, super frustrating!

Great info-can you explain how you have it hooked up to the laptop? I see two cords?

I was ready to throw mine in the trash. I was looking for a new BT speaker online when I found this video. Looks like its charging now! Fingers crossed. THX

Brilliant video, thanks a lot!

Thank you! I’m crying tears of joy!!!!😂❤❤❤So helpful, and clear instructions!!

Thank you so much - this worked like a charm!

Exact same issue. Wouldn’t take a charge. Wife was really disappointed. She loves this speaker. Followed your steps and the device is revived. Happy wife, happy life!!

Thank you so much! I was about to throw mine out. Thank goodness for this video. I love my speaker--again!

omg I was really close to buy a new one, Thank you!!!🎉

Mine is working now, thank you!

Thank you, you video helped a lot

woww solved my problem, thank so much

I was just gifted this speaker by a neighbor today, it’s still like new in the box with the purchase ticket from 2019, since she never used it she thought it had broken down because it would not charge, thanks to this video I could get it to charge 😎

Don´t have the same one, instead the Soundlink Mini 2 SE, but better safe than sorry, there was an Update for mine available as well. So thanks for the Reminder!

nice video and i will add a little detail. a lot of BOSE SoundLink have that problem it's not only that specific model!

really helped me! thank you!

Worked for me. Thank you.

Thanks for this. I'm getting the blinking amber light now I've plugged in the USB but the web page (which says: "Once you're connected, this page redirects you to the update page.") hasn't redirected me anywhere. I think it maybe working though because when I connect my phone using the BoseConnect app on bluetooth, there is a small progress circle on the app display window and the text, "Preparing product update". Looks like it's going to take a while but at least something is happening now whereas before nothing was.

I only had mine a month and only used it a couple times, I hope this works for me because I have had mine for years and very upset at Bose for this problem. My husband got me this for Christmas and I did not want to complain about his present.

Totally Worked, Thank You!

Thanks that worked fine.

Thank you so much!!!

You saved my speaker! Thank you!

Thanks for the advice i nearly went the landfill option thanks again.

Merci beaucoup ! I was about to buy another one when i saw your video 🙏🏼

my mac wont even launch the Bose Updater app. It’s installed but won’t launch. Do you have any idea? Is there any updated app for that?

Thanks I followed your instructions, and my speaker is now charging. Crossing my fingers!!

This process worked for me except for that initially the battery wouldn't take a charge. I attempted to place it into ship mode multiple times, different cables and charging blocks to no avail. By accident while I was trying to get my PC to recognize it via a USB cable I noticed that the charging indicator light started flashing signaling that it was finally accepting a charge form one of the USB ports on the front of my PC and after allowing it to fully charge I was able to complete the process in the video and update the firm ware, now it works like new.

You are a genius ! Thanks !!!

Thanks. It worked

That speaker casing looks like the kind of material that turns into a sticky mess after while. Thanks for the info!

Thank you. Thank you❤

Does the software open automatically when you plug into the computer?

Thank you! This HELP ME!!!!

Well done, we have to pay more attention to our environemt, good work.

Thank you so much bro.. Now its working after 6 month

Thanks for this! I just purchased this speaker at a thrift store for $5 and I’m not getting indicator lights turning on at plug in. I’m going to try this.

Mine will be 9 years old this year! I have not had a SINGLE issue!! I was searching around seeing how to reset it because I now have tons of Bluetooth connections associated with it and I just wanted it cleared out. Do you know how to reset? I have tried holding the aux and volume buttons multiple times but to no avail.

Be patient after updating. Mine didn't seem to work at first but then the power light started blinking. Thanks. 😊

you're a life saver..... thanks a bunch

yay, the update fixed my speaker... was worried, my Son let it die completely... was a bit miffed when it wouldn't turn on haha.

Perfect! Thank you

Hey this is a great video and it's very helpful, except mine fails when doing the Update, it detects the speaker and when I press on the "Update Now" button it starts but after a couple of minutes it fails and displays a message saying "we lost connection to your product" even if the speaker is still connected to the PC

Hi there. thanks for the video. I followed the steps advised and it recognizes my bose speaker but won;t update. It looses connection and error message displays "We lost connection to your product. Try unplugging your product and plugging it back in". I have done this multiple times and it continues to disconnect. Can't upgrade. Please help

Thanks, worked for me.

thanks so much. totally helped my speaker from a certain death!