My Shark AI Robot VACMOP PRO (RV2001WDCA) doesn’t ultraclean. It gets stuck in communicating with robot then just timesout with the robot not leaving the dock at all. How do I resolve this? Cloud please make Ultraclean options videos

I put the mop on to vac/mop for the whole house at the same time would I have to let the shark know that the bedroom is a carpet zone and to only vac?

Epic fail for Shark. NO WHERE in their toilet paper sized instructions do they mention clipping the resevior onto the bin. No where. Oh, but they got pages of arbitration clauses. One more problem and it's getting returned. I shouldn't have to Google this kind of stuff.

Does ultra clean not work under a certain percentage on the battery? I’ve been trying to make it work and it won’t do anything but will work on every other mode

It would have been nice to see the robot in use. That's why I clicked on.

I've been using it for like 5 months and recently it stopped mopping, the robot makes the sound and motion of mopping but it wouldn't wet the floor

The App and robot not communicating any more. Deleted App and reinstalled, turned off the robot for 30 sec or more and still not talking to each other. I just got this unit three days ago, I expect some error on an older unit, but not this new. Any advice?

How do I clean the mopping pad?? Trying to find instructions for it but they have none. Want the most out of the product and don’t want to ruin my only mopping pad as replacement pads are even listed on the website to purchase

I just got this vacuum and I’m struggling a lot to set up with the app. Do I need the app to mop? Because I keep trying without the app and keeps telling me error number 9 and first do anything but it is vacuum.

Can you use your own solution or does it have to be shark solution for mopping floors?

This is my first time using my new Robot. It's noise, is it supposed to be so noise?

I just purchased one of these my first cleaning robot, for the mopping liquid can I use my own mopping liquid that I already have???

It does not detect the carpets automatically? I dont see an option... Even tried the explore run

My robot keeps giving me error 14, but botboundary strips, I have search for solutions, but haven't found anything helpful.

Will the robot mop only bare floors and ignore carpeting?

My vacmop dosen't mop... Its no water comes out. One day worked and today no. What is the solution?

Would have been nice to share how to setup the carpets on ur map for mopping. Prob didn’t because it is a total pain in the ass.

Can I use that solution on laminate floor? If not, can I use my own solution which is safe for laminate?

how do you clean rooms not on the mapped floor?

How hot of water can be used?

The resovoir always breaks we have gone through two of them. Needless to say not worth it. Great out the gates not much for longevity.

Any suggestions on how to install the app from somewhere besides the google play store? I installed the app from there but can't get past the sign up screen. No option to. Put my name and password. Then can't get past that.

Shark: Stupid app always asks me which shark, even though I only have 1 shark.

How much vac mop and water do I use

Can you mop wall to wall carpet

Mine won’t charge :/

I have two of them wont charge out of box

Can we use this in Pakistan?

I hate to give a review without ever using the product. But I ordered two robot vacuums from Shark directly on Black Friday for Christmas presents for elderly family members. After receiving 10-12 email confirmations and shipping notice not to mention tons of emails from my bank stating the account was being charged (They never actually charged the amount it just always showed as pending and they would renew it every few days). So here it is 42 days later and still no vacuums. I had called Shark and they kept telling me they were out of stock when I ordered (never told me or I would have bought somewhere else), but now they had the products in stock and have already shipped or will be shipped depending on which customer service rep was lying to me. I have called Shark maybe 8-10 times and even requested to speak to a manager or escalate my issue 3 separate times. I was told a manager would phone me within 2-3 hours, but nothing! I feel this review (that I will be posting any and every place I can) isn't a fair reflection of Shark products but rather their sales department. Thought everyone should know before ordering from Shark directly, at least going through Amazon we have recourse.

Got it yesterday. Vac worked Ok. tried mopping today. It runs and moves the mop but no water comes out. Dead on arrival! Very disappointing QC from Shark!

How to I fix error code 21

I just wish mine would mop.

Needs to be able to map multiple floors. Spot mode is trash. I can’t get it out of spot mode to clean my second floor which this dumb thing won’t mop. Just bought it. Hate it.

She's cute. What robot? 😉😎

Shits not wet

How did the app get worse from then lol

That’s funny cause I didn’t get a starter kit with mine. Even though the box said it did, having this thing for 2 weeks. What would make sense is having the option to turn on or off vacuum/ mop mode from the app. Nope, you have to take off the reservoir in order to have it off. What a stupid concept.

Too bad it doesn’t connect to the Wi-Fi. Really inconvenient. Frustrating.

The worst robot vacuum ever!

Thank you so much this help me a lot 😫🫶🏼🫶🏼🫶🏼🫶🏼