ROG Ally | SD Card Reader FAILED
Рет қаралды 18,137
Күн бұрын#rogally #pcgaming #steamdeck
I'm almost positive that I ran into an issue that seems to be plaguing people with the SD Card reader. My take is that there is enough heat to not only destroy SD Cards, but be able to ruin the SD Card Reader itself.
I ran through enough tests where I'm convinced it's a hardware issue. I hope it's not and I hope there is a driver, or some update that can be released. But with the testing I did, I returned my unit as I believe there could be additional failures due to heat.
I hope everyones units hold up well. I just wanted to put this out as soon as possible though for people that might be experience similar issues.
Unfortunately I've run mine in Turbo many times where the system is hitting 95c because I've been benchmarking it (which I think could be part of it). After all the benchmarking and testing, I recommend disabling cpu boost and setting manual power levels, especially now with what happened to mine (see links below):
Disable CPU Boost: • ROG Ally | Disable CPU...
Set Manual Power Levels: • ROG Ally | Use these M...
0:00 - Troubleshooting SD Cards
8:31 - Testing in Steam Deck
10:31 - Conclusion (My Thoughts)
I am now trying to decide where to take the channel as I have really enjoyed making videos for you all. I'm thinking Steam Deck content at this point, but I'd also like to get into doing benchmarks on graphics cards and tweaking settings on GPU's for optimal power/performance.
--rog ally sd card failure, sd card issue, sd card failure, sd card not working rog ally, rog ally sd card issue, sd card not working rog ally, rog ally--
@TheSixthSLoT Жыл бұрын
They had to have QC tested before hand. If we're finding these things out 2 weeks after launch, there's no way ASUS didn't know it themselves.
@tee_swag Жыл бұрын
of course they know it, but they also believe their fanbois will forgive them😂
@beckinbinderin Жыл бұрын
My onexplayer 2 arrived and... the slot wouldn't keep the sd card in place. A few others in the Q&A section said the same. Oh well.
@mosthated8848 Жыл бұрын
@@beckinbinderin How is the OneXplayer 2 is it that much more powerful than the Ally?
@beckinbinderin Жыл бұрын
@@mosthated8848 It really is/was a lovely device. I returned it as I didn't want to pay import duties... twice. Currently, the ROg obviously has the better CPU. There's a Onexplayer 2 Pro in the works, so that's the one to consider.
@JDabz96 Жыл бұрын
Yea they knew, they wouldn't specify why the sd cards stopped working but also said we are gonna put a more aggressive response curve to your fan to help... the sd card near the vent was a design flaw...
@RayAnthonyMichaud Жыл бұрын
Bro thank you so much for making this video and performing all these tests for us to prove to Asus there is a serious problem with the SD reader.
@hrzn202 Жыл бұрын
Thanks for the thorough and exhaustive testing to determine the cause.Seems to be the card reader asus has used in device itself.Hardware issue.Appreciate it. Really helpful
@BygSii Жыл бұрын
Great video. Same issues as you. Returned mine as well until all of this is fixed.
@dholy4038 9 ай бұрын
Thanks for this video. I just purchased my Ally last week. No issues with the SD card but it’s only been 5 days. I wish I did more research before purchasing. Think I’m going to return it as running into this issue is not something I want to deal with. Especially after paying $700.
@Digita1Hound Жыл бұрын
1st I would like to thank you for all the testing you did. In my own testing I’ve found that everyone’s testing is a little inconsistent. I’ve tested 2 1TB cards and they both had an issue. My 400gb card works without issues on the Asus provided drivers. I’m hoping it is a driver issue but your evidence is compelling.
@filt3rless Жыл бұрын
One thing I want to add, just in case it might help you. I think lower class speed cards can still work fine. Almost like the SD Card is slowly burning out. So if the 400GB card you're using is rated at a lower speed, that might be why it's working. I believe any class U3 and above card on my unit would have never worked.
@Akideoni Жыл бұрын
It could be, driver issues or at worse a faulty SD Slot. Thanks for the extensive test. Do keep us update.
@Alphen25 Жыл бұрын
To all others who are interested in buying the ally, I have the same issue above. The issue is real. We hope that if it is a hardware issue, ASUS should take responsibility and initiate a recall!!! ITS BOUND TO HAPPEN IF HEAT IS THE REAL ISSUE.
@brotha1984 Жыл бұрын
Welp I'll be sticking with my Steam Deck been doing good for me
@stephenbouck Жыл бұрын
@@brotha1984 lol its not a big issue set a custom fan profile and ur fine wow people get sensitive
@AMDERS17 Жыл бұрын
@@stephenbouckThis is a significant issue that needs to be fixed. Downplaying it is doing nobody any favors.
@stephenbouck Жыл бұрын
@@AMDERS17 it can also be solved by just upgrading ur nvme ssd instead of the sd card
@emiliosanchez3309 Жыл бұрын
@@stephenbouck buy expensive item that needs repairs out the box? No thanks man you can keep it lol
@carljobs5458 10 ай бұрын
I'm experiencing exactly the same issues with the card reader. I reinstalled the system but still doesn't work. Now I know the issue was the card reader. Thank you for your great video. Was thinking to upgrade the internal storage.
@filt3rless 10 ай бұрын
That's what I'd recommend for upgrading the storage as I haven't seen them change anything about the design. And I've heard of other things not working after people sent their unit in for repair. It's unfortunate, but I probably would have still bought it even if there was no SD Card reader.
@filt3rless Жыл бұрын
--10-JUL - Asus released an updating stating "under certain thermal stress conditions the SD card reader may malfunction". Aka, heat is killing it. They also said if you're experiencing issues with your SD card to RMA the unit. So just be aware if you're using an SD Card. --30-JUN - I bought a new ROG Ally and ran the same set of tests on it, including re-formatting it, updating it to the latest and greatest, etc. The Samsung SD Card is working perfectly in the new unit, check out the video here! kzfaq.info/get/bejne/bayKoKqlrp7LoY0.html This is super unfortunate and I hope this doesn't affect others. Also, I apologize if I don't sound as upbeat. I liked the ROG Ally more than any other device I've bought like this, and I had been troubleshooting it for hours and hours. I hope Asus is able to get this ironed out, and that it's not what it looks like to me. Happy gaming guys! Update #1: I scrubbed through footage to find the Manufacture Date (MFD) of my unit, it shows 05/23. I saw some comments and Reddit posts with people getting newer units stating they didn't have the issue. However mine is very recent with it being 05/23. So I'd say be cautious when exchanging as even a more recent version like mine still had the issue. Update #2: Looks like Asus is still working on figuring out what the issue is with the SD Card (as well as other issues). They're recommending that you RMA the device if you're having an issue so they can further troubleshoot those units to see what exactly is happening.
@X862go Жыл бұрын
sd cards have a lifetime warranty, try formatting it on a pc . this is so weird i've had a 1tb since day one but it is sandisk.
@X862go Жыл бұрын
what bios are you on im on 3.17
@filt3rless Жыл бұрын
@@X862go Hey I'm on 319. I don't think it's related to the BIOS as I had no issues primarily being on 319, however I cannot say for certain.
@filt3rless Жыл бұрын
@@X862go The SD card is actually working great. I got a bunch of games installed onto it on the Steam Deck and I'm having 0 issues. I tried formatting the EVO card at least 5 times. I did a lot more troubleshooting than what you're seeing in the video. It was about 10 hours of hands on with the system trying anything and everything. I even tried running TRIMM from the steam deck on the EVO then formatting it again to windows to see, I tried NTFS, exFAT, CMD to clean it in/format it. It really seems like an SD Card Reader issue. The card is working perfect in everything else I've put it in, it's ONLY the ROG Ally reader that's not working.
@donniedarko4497 Жыл бұрын
I've been reading about this for about a week, and have read a few dozen ppl saying this happened to them also. Seems the SD card reader is too close to the exhaust. The Vast majority report this happens when gaming on turbo mode for about an hour. Likely bad hardware design
@tomlee45 Жыл бұрын
I have yet to put a SD card in my ally, but can you check to see if the SD card is extremely hot. SD cards will not work if the heat threshold is above a specific temperature is based on the manufacturer. I'm curious if this a reader issue or a card issue due to the placement of the both the reader and the card next to the heat vents.
@oracle-0018 Жыл бұрын
I actually didn’t expect Asus to have this many problems that I have been reading from broken joysticks to lights flickering and now the sd card! I recently had a issue with my Onexplayer and got it replaced I’m sort of glad now I didn’t trade it for a rog ally when I had the opportunity!
@rogerpena7796 Жыл бұрын
Steamdeck had the same problem in the beginning
@snoopman5948 Жыл бұрын
@rogerpena7796 Yeah, but this is worse.
@realratingrating3669 Жыл бұрын
cant do asus recovery too. spend almost 5 hours. try all different WIFI connection . first time it connected their server but it keeps fail for the second time. what asus can delivery is nothing. bad software and bad hardware.
@taylorcoster8125 Жыл бұрын
the light flickering is normal when its in sleep mode. just change it to dark or just dont go to sleep, shut down is better and only takes a few seconds.
@wrc436 Жыл бұрын
i have same issue with you, i have 1tb sandisk... it was working fine for a month, then after windows update, it starts to fail, same exact issue with you, i reset the windows but its same. I test it with another brand of SD card, it works perfectly... i put my 1tb sd card to external reader, it works fine... i will send the unit tomorrow for RMA... hope it will be fixed or even replaced. thanks for the vid..
@scottjungle5840 Жыл бұрын
I have the same issue. It’s a design flaw from the heat building up near the card reader. On battery, adjust your Fan 1 to 4000 RPM (about 30%)minimum, your Fan 2 can be off. On power, adjust your Fan 1 to 5000 RPM (about 40%) minimum, Fan 2 to 3000 RPM (about 20%). If you properly cool the CPU then maybe you could say it’s not really a flaw. The CPU runs hotter than you think, so it’s not a bad thing to cool it more for a longer life cycle. I can’t believe you returned it for this simple adjustment, haha. However, making videos of flaws in the Ally is exactly what people want to watch, go buy another one and address more issues, loved the content, thanks!
@filt3rless Жыл бұрын
Thats such an oversight on Asus' part. I don't mind adjusting/tinkering with it. If you disabled CPU boost and set manual power levels, you can keep the system running really well around 75c under load. I have both of those videos on my channel and it helps a ton with heat. I think for most people though, they're wanting to buy it, install games and play. I suspect the readers are failing because of the initial bump in Turbo mode with the watts climbing to 40+ and 95c. Glad you like the content! :)
@scottjungle5840 Жыл бұрын
I suspect you are right about people, pull it out of the box and play. But I bought it because it was so versatile, guess people should know what they are buying before spending that amount of ca$h. If you love the scalable power of the CPU then you will love the Ally, but you MUST adjust the fans too for sure… or overheat the SD card, haha.
@Cody-ho8ox Жыл бұрын
@filt3rless so glad I found this video. My unit was working perfectly since launch. Ran custom tan curves before trying an sd card. Used an sd card for a mouth without issues. Now all of a sudden I’m having the same issues here - system is freezing, won’t shut down/restart etc. As soon as remove the card the issues vanish. I’m on the latest Bios, I was hoping that fixed the issue. Card worked for a day then the same issues reappeared. I’m hoping ASUS addresses the issue. If not I’ll have to RMA my unit. Until then I’ll just move games around to the internal ssd.
@filt3rless Жыл бұрын
It could be worth waiting to RMA to see if they update something with the new units. Unfortunately I don't think any replacement will be any different. Either way, even without the SD Card reader like you said a bigger SSD could be a great solution.
@Cody-ho8ox Жыл бұрын
@@filt3rless I just discovered how easy it is to clone your ssd. That’ll make the 2 tb ssd upgrade much more tolerable. The thought I having to re-tune my system and download all my games again was nauseating lol.
@Honeyfish_4140 Жыл бұрын
Well that sucks. Both that it happened to you, but also that it's going to affect your content. Wish you the best, and fingers crossed you get another Ally down the line.
@filt3rless Жыл бұрын
Yeah it is. I might start doing some Steam Deck content. But I know most people are interested in the Ally. Luckily I got out some of the most important content already that will help the most people out, like CPU Boost and manual power settings. The rest would be testing new updates and optimizing games. I'm hoping Asus releases something where they know what the issue is, and a possible fix. Thanks for stopping by though :)
@ninhosensei Жыл бұрын
@@filt3rlesscan’t you trade for a new one with warranty?
@Yihaa22 Жыл бұрын
@@ninhosensei was thinking the same thing, why not keep it (even though the sd slot is done for) and just use it as much as possible, and if it stops working use your warranty and get it checked/new one. I own one and my card reader works fine so far, but even if it stops who cares, I'll use it till it really stops working and just return it. (that is what warranty is for).
@noticeddamian Жыл бұрын
Yeah it’s happened to mine,two micro sd cards no longer working,not happy as they cost me around £180 combined.
@MasterGGG Жыл бұрын
That sucks man, I love my Ally, hopefully this is not common.
@jonberg469 Жыл бұрын
Oh it’s common. Mine is done. I honestly took back out my steamdeck that’s from launch. Works perfect… rog ally was a terrible purpose.
@TaiwanTeddy Жыл бұрын
I had the same exact issue. At first I thought it was software as well and tried to diagnose the issue like you and also did fresh installs. Finally came to the conclusion that it was a faulty reader because it would start working normally when the system is cooled and reader would act up again once it gets heated. I had it swapped out. My first unit had a March manufactured date which has received many complaints of issues. The new unit has an April manufactured date and it has been solid, even came packaged better. I also noticed that the reader on the new unit will eject the card when I want to take it out, whereas the first unit could barely eject it. I also set the fan curve to be more aggressive on the new unit just to prevent it from heating up too much; highest temp it reach now is between 70-75 degrees.
@filt3rless Жыл бұрын
I've heard that exact same thing about earlier manufacture dated units having issues. I even saw someone on reddit that had an 05/23 manufacture date. Hopefully it holds up well for you and it's just an issue with the initial batch.
@filt3rless Жыл бұрын
Hey, I just wanted to give you an update, as well as anyone else who finds this. I scrubbed through my footage and finally found a clear shot of the MFD on mine, it's 05/23...
@TaiwanTeddy Жыл бұрын
@@filt3rless That's good to know. Hopefully making the fan curve more aggressive might help prevent this issue.
@rodiape Жыл бұрын
Is there a way to check the date before opening? Where is the date of manufacturing found? Thanks
@TaiwanTeddy Жыл бұрын
@@rodiape not that I know of.
@MrFlashpan Жыл бұрын
I read something about it being to do with the sd card reader being to close to a hot heat source under the fan, it said to setup a manual fan curve to help keep the heat down near the sd reader.
@rushmore3927 Жыл бұрын
Disabling CPU boost should yield the similar results, but Filterless did that and still hosed. The max I will do is 20W, since seems too small of a device to sustain high heat in such a small device. JMO.
@filt3rless Жыл бұрын
I'd say setting manual power levels is even more important. So setting it to 20-25 watts across the board in manual settings. It keeps it from going to 40+ watts and 95c. I was doing a fun video comparing the ROG Ally to my Asus laptop, Nintendo Switch and Steam Deck running Metro 2033 on Turbo. Shortly after this the card failed, so I suspect heat. If I get a new one, I'm not letting it run in Turbo EVER. I'll keep the 20-25 watt manual power setting when plugged in.
@ChrisRainHeart Жыл бұрын
@@filt3rless That's awful. For my opinion - there is no exuse for degrading device's perfomance.
@nakano8412 Жыл бұрын
I have had my Ally since around launch, still have yet to test an SD card, my amazon order is taking forever, quite skeptical on giving it a SD card if it ends up frying it or the reader. As much as I hope this is something they can patch, this does look like a design flaw.
@jonservo Жыл бұрын
When people said the Ally would kill the SD I thought they meant the steam deck not your memory card lol
@saxoman1 Жыл бұрын
LOL! Gold comment! I have the Ally, with 60 day warranty, in case i decide to return it lol
@TheMahayanist Жыл бұрын
Lol nice.
@marticortada1292 Жыл бұрын
Hahaha I have both steam deck and ally! Love both of them. But this comment… made me laugh so hard 😂😂
@KayezTP Жыл бұрын
HA!!!!!
@abdurrahmansz5531 Жыл бұрын
Steam Deck is a PS4, Ally a PS5. Ally is much more Premium, Display is better, Performance on 43 Watts is amazing.
@yuh42011 Жыл бұрын
Thanks for making this video. I did the exact same thing as you with the same results earlier. I don’t believe asus at all when they say they can’t replicate this issue.
@nategreatgames78 Жыл бұрын
I was a really poor decision to put the SD card reader right were all the heat is being funneled. And the first time I got my hands on the display model they had at best buy that was the second thing I noticed about the Ally is how much heat that thing had near the top of the unit, I thought then that was going to be an issue.
@filt3rless Жыл бұрын
It definitely seems to be a problem. I noticed when I got mine how hot the screen was. My initial concern was actual damage to the screen itself from heat. If you touch the display shortly after launching a game in Turbo mode, the screen itself will almost burn you. I'm not sure how far display technology has come, but I don't trust how burning hot it was making the screen.
@justswitched8841 Жыл бұрын
One x player 2 has the same problem. The micro sd card is right next to the heat vent .
@RubenNeves22 Жыл бұрын
Im also experiencing problems with the Micro SD for the first time last night, the game froze, and then i had to remove and insert the sd card again for it to be responsive again, but the Ally can't repair it, it always detected the Micro sd but when I click repair the barr loading gets stuck and nothing happens, this morning in inserted the sd again and everything was working fine but the SD was beyond Hot, I believe heat is the issue that makes the sd card idle for awhile, I'll keep it off to avoid damaging it. Still love the Ally, not gonna return it just because there's a few bumps on the road. Hope they fix it soon. Love from Portugal 🇵🇹
@zedanave Жыл бұрын
It's a temperature problem, that affects performance . The placing of the card reader on the board, is very problematic it's right below on the hottest parts of the board, it's not an easy fix, it's a design flaw.
@Jaxv3r Жыл бұрын
So basically the SD card is fucked.
@TheSixthSLoT Жыл бұрын
@@Jaxv3r yup I noticed this myself when this news started dropping. I took out my SD card after playing a game that wasn't even using the card, and it was really warm in my hand. The fix is going to have to be internal, though I don't see what it could be.
@reverieanimates887 Жыл бұрын
ASUS shouldve tested it first before releasing a product. But “release now and fix later” has been normalized for the past few years.
@elvinventucillo4501 Жыл бұрын
I read Asus did test it but just three times. Seriously
@willbyers7233 Жыл бұрын
@@reverieanimates887unfortunately this is something that cannot be fixed easily by software. Ally is a pretty powerful device (relatively speaking ofcourse) so it was intentionally made to play aaa games on a handheld. with that ‘power’ comes the heat.
@lordj81 Жыл бұрын
This exact thing happened to mine. In 8 days lol. $700 and I barely got a week out if it. Took it back to Best Buy and the guy working there said they've been getting a lot of returns for various issues, this being the most frequent. It's a shame really, as the screen is so much better than my Deck but I've had my Deck since August of last hear and it has been flawless. Unfortunately first impressions are everything so I'm done with the Ally and especially Asus. Gonna wait for either the Deck 2 or maybe if someone else jumps into the Handheld market that isn't shady af like Asus.
@yuh42011 Жыл бұрын
Yeah. Sad thing is I thought maybe asus is a big company and they’d have decent support. Nope, this is even worse than GPD. Every update since release has been a regression and most of all I love how before this released they were so loud and as soon as it’s out, not a word. Hoping for a class action or mass recall.
@BrownBananaGaming Жыл бұрын
I have this exact same problem. Started after the 3.19 update. Hoping it a software issue.
@cyannnnnnnnn Жыл бұрын
I'm just happy when mine carked it I could still read from the SD on my regular pc, the prospect of losing 500 gigs of roms was a tad worrying.
@rushmore3927 Жыл бұрын
This reminds me of perhaps being a far more minor version of the Samsung Note 7 paradox. Great device with a hardware flaw. Hopefully this is not a hardware issue, but seems it is. My SanDisk Ultra has worked great so far. I have yet to take it out and use for all emulation except PS3.
@nicklen6873 Жыл бұрын
Same exact issue here, everyone please LIKE this video, really need to get some attention to this, this is a crippling issue and Asus needs to do something.
@filt3rless Жыл бұрын
Glad it helped you! I created this so people are aware of it. I don't want people holding on to their units going outside the return window, hoping there is an update, when it clearly seems like a hardware issue.
@Past_Reflection Жыл бұрын
We’re you running stock fan curve or did you set a manual fan curve?
@filt3rless Жыл бұрын
I have 2 videos on my channel about this, I'm running CPU Boost disabled, as well as manual power profile at 25 watts. The system never gets over 80c, and is usually in the 70-75c range. I like keeping everything cool. However, this happened shortly after I was running full Turbo mode for a video I was working on comparing Metro 2033 across 4 separate devices.
@Past_Reflection Жыл бұрын
@@filt3rless wow this is definitely a design failure. I’m pretty disappointed in asus
@rushmore3927 Жыл бұрын
If the card slot temp specs are less than vent output, the connector could have baked and shorted out.
@BarryWardUK Жыл бұрын
I definitely think a recent software update changed how the system works causing more heat - so essentially yes, at this point it is hardware failure when the reader has been damaged by heat, but that heat has been caused by software that has only just changed since we didn't have this issue the week after launch.
@hcastro35 Жыл бұрын
Not really it’s a design flaw from Asus, a lot of people who didn’t update to the latest bios have also reported a dead card reader & dead micro sd
@filt3rless Жыл бұрын
Hey, I pulled up monitoring as soon as I got mine as I'm pretty familiar with Asus / AMD processor in laptops. The heat seems to be the same across all updates from what I've tested and I always keep monitoring on. I suspect it's the 95c it's hitting initially when launching a game that eventually the reader can't handle it anymore. But, I would much rather it be a software fix that they can push out an update and help everyone out. I just don't think that's going to be the outcome.
@hcastro35 Жыл бұрын
@@filt3rless yeah as much as it sucks it may come down to a recall
@saigateblood1714 Жыл бұрын
I have the same issue with my Ally last night, as when I’m preparing my ROG to do a cloud recovery I was forced to update my BIOS to 3.19 after that update my SD card is readable again.
@yamadapuckah Жыл бұрын
This is interesting. I’m using the Samsung Evo 512gb micro sd and I’ve never had the issues I’m reading in this thread. Perhaps mine was not affected?
@filt3rless Жыл бұрын
Hey, so my card was working flawlessly for almost 2 weeks. I had almost 400GB of games installed on it and had no issues, then out of nowhere it did this. I have seen that people saying that the pre-order units (early manufactured dates) seem to have the issue more commonly. But that's just from articles and posts I've seen on Reddit. I hope yours doesn't run into an issue, if it ever does though, you could upgrade to a bigger NVME storage drive. It's really easy to replace it on the ROG Ally (even easier than the Steam Deck).
@ChrisRainHeart Жыл бұрын
@@filt3rless Replacing ssd is really easy, 2tb one is both more cheap and way more fast than sd card. But it won't help users get back 1tb extra strogage. 2tb+1tb=3tb, 3tb>2tb
@Akihito007 Жыл бұрын
I’m also having the same issue, even after I manually bumped up the fans and turned off boost for the cpu. I’ve read some people didn’t have the issue until after they updated the bios to 319. I REALLY hope this gets fixed soon because I’d hate to have to return mine but I can’t just let it fry the new 1TB SD card I just bought for this device.
@filt3rless Жыл бұрын
Thanks for the input. I think this issue could be more widespread than we're all realizing, I really hope not though. And I hope they can fix it so you don't have to return yours :/. I would definitely not risk a full 1TB card either, better to play it safe :)
@andremarryshow6672 Жыл бұрын
It fry two micro sd card of mine 1tb each SanDisk
@Akihito007 Жыл бұрын
@@andremarryshow6672 That's crappy. I bought a SanDisk Extreme too.
@StaleCookies Жыл бұрын
Any lawyers out there thirsty for some class action money? Let’s be honest asus is just going to put a Band-Aid on the problem and r and the fans up in the next update
@filt3rless Жыл бұрын
@@StaleCookies It's so funny you mention this because on the Asus G15 laptop I had where the speakers "crackled" on some units, the pushed an update completely destroying the bass the speakers produced. So the units that had an issue, no longer crackled, but then the ones that sounded good before, now sounded horrible.
@masamasa1815 Жыл бұрын
This has happened to me as well. First card was a silicone power from Amazon and it did froze the system. So I decided to use a SanDisk 250gb card just for emulation. I turned up fan speeds and low and behold at random it happened again. My unit will still read other cards when I put them in which tells me the SD card reader is still working to a degree. For now I put a 1tb SSD inside of it and am just hoping for a fix from ASUS since my return window has ended.
@filt3rless Жыл бұрын
I hope Asus is able to fix the issue soon as well. One thing that could matter is if you're running a higher class speed card vs lower class. So something like a U3 vs a U1, or even a non UHS card. The main issue with a card lower than a U3 / V30 class is write speeds for games, as anything below is 10MB/sec write or less which is brutal. Let me know what classes the cards you used where if you get chance, it could help others out and I can create a pinned comment about it.
@captainchaosfpv5188 Жыл бұрын
just returned mine the other day. Best Buy is lenient on the return window. I did order another but got the BB warrenty so I can just keep replacing if need be
@filt3rless Жыл бұрын
@@captainchaosfpv5188 I didn't even think of that! That's a great idea for something like this. How much was the warranty and how long does it last? I might have to do that myself, it'd provide much more peace of mind.
@captainchaosfpv5188 Жыл бұрын
@filt3rless less than 200 for the year and covers everything you buy from Best buy. Gives you lots of little perks. Makes me a little more comfortable with the device. I'll pick up my replacement Wednesday and give it hell till something happens.
@filt3rless Жыл бұрын
@@captainchaosfpv5188 I saw someone on reddit that said they had one manufactured in 04/23 with sd card issues, then they exchanged it and the new one was manufactured in 05/23 and didn't have the issue. However, they only had the new one for a week, and mine worked fine until just a couple days ago right at the end of the 14 day return window. If I pick one up again, I'll be getting a warranty plan too that covers hardware failure. Let me know how things go once you get the replacement.
@glittlehoss Жыл бұрын
Having the same issue now but not initially. It slowly degraded but is now slowing everything down and won’t accept installs from Xbox app or steam.
@RIVERSIDEREVIEWS Жыл бұрын
Thats even WORSE than frying the cards, its frying its own hardware! What troubles me is how quickly this started happening. As a team red AMD fanboy i've burned my fair share of GPU's over the years due to heat and I wasn't thinking the ally would have a life span over 5yrs to 10yrs regardless but.... only a few weeks.... thats bad. Sadly its the only hand-held (in my price range that im aware of*) that can handle windows mixed reality VR and get easily hooked to my reverb G2 so i'm going to yolo it regardless. Going to definitely set that fan curve to 100% though when doing heavy stuff, lol
@elvinventucillo4501 Жыл бұрын
Great content. Great explanation.
@SeanSR Жыл бұрын
This is the same thing that happen to me, I also posted a video under "father&son Gaming" Had my ally for 2 days before the sd card reader stopped working. WTF. I went to the webpage to contact support about this but I cant find out how to . The Rog ally isnt even in the drop down menu for explaining your problem.
@filt3rless 11 ай бұрын
It seems to be extremely common based off the discord server as well as comments I see on my videos. It's more just a matter of time it seems. Some people have even run the system at low wattage, yet still had the card go out. So I'd say it's an issue that plagues every system right now. My justification is I'd still have bought the Ally even if there was no SD Card Reader. Right now it's working on the new one (but I don't even use it as I don't want to ruin my card).
@blacknine Жыл бұрын
Would tuning up the fan curve help with this issue?
@filt3rless Жыл бұрын
I have 2 other videos on my channel about "Disabling CPU Boost" and "Setting Manual Power Levels". Those will help the system stay under 80c the entire time. Usually running around 70-75c. So that would definitely help. You can even manually turn the fans up more to have it run cooler. The real culprit I think is the default Turbo mode. It boost for 2 minutes when you start a game making the system hit 95c non-stop. So the manual power settings video I made stops that, then the CPU Boost video helps keep wattage even lower, and temps lower, still getting really good performance. Hope this helps :)
@Omniking. Жыл бұрын
Yep I just got this issue and returned my ally hopefully asus does a recall and then releases a refreshed model the specs are so good for the price but I can’t justify keeping a gaming product that has a broken sd card slot.
@saramae9878 Жыл бұрын
That's odd imo. You can't justify it because of the lack of sd card reader? Like if it didn't ship with a slot, you'd say nah, not worth it?
@Omniking. Жыл бұрын
@@saramae9878 yeah I ended getting my rog all exchanged then returned the micro sd card and put a 2tb ssd in my rog ally now the experience is much better I must admit definitely keeping it this time
@netwt23 Жыл бұрын
I'm so glad I got rid of this thing on day two. There are way too many problems. Maybe gen 2 will be better?
@JeffB_3 Жыл бұрын
I just got the same problem too. Definitely looks like a hardware problem. Still going to keep it since it's an awesome handheld...will probably just update the ssd to 2tb.
@hcastro35 Жыл бұрын
Wonder if the reader burns out without the sd card aswell. I’ll definitely keep mine & upgrade the ssd
@BarryWardUK Жыл бұрын
But then when you come to sell in the future, you're selling essentially a defective product.
@JeffB_3 Жыл бұрын
@@BarryWardUK That's true if I were to sell it but if I do decide to sell in future it will have a 2TB SSD at that point which will probably cancel out defective sd card reader.
@ChrisRainHeart Жыл бұрын
Just updating ssd to 2 tb will not get your extra 1 tb of storege back. 3 > 2.
@salsachevy1 Жыл бұрын
Mine works perfectly fine and i have a 1tb Scan disk. Running a game off of it right now. From what i saw from Asus it seems to be a bug that they are aware of. I would just leave tbe SD card out until they update the software
@MithosDagon Жыл бұрын
Having the same issue. I was noticing random freezes, taking a while to bootup, apps not opening/closing randomly, etc. I was also getting a message about how external storage is not unstable when running ps2 roms of the sd card. And finally, my desktop icons for items I installed on the sd card stopped showing on the dashboard, and I could not boot games off the sd card...then it stopped showing. I have tried out the sd card on my desktop and luckily it works and that I have a 2TB ssd in it. So I just hooked up the sd card to my rog ally via the USB dock, and am moving all my content to the ssd for now.
@filt3rless Жыл бұрын
Having a 2TB NVME sounds like the best option. I ended up buying another ROG Ally (just released a new video and the SD Card is working fine). However, I'm planning to not use the SD Card because of my experience on the other Ally I had.
@85crazytechlaz Жыл бұрын
Okay so I have a quick question did you pre-order yours or did you buy it from the store when it came out by any chance?
@filt3rless Жыл бұрын
I ordered it later in the day it released at BestBuy and went and picked it up, no pre-order.
@MichaelMark666 Жыл бұрын
which bios were you running?
@filt3rless Жыл бұрын
I was on 319. I had tested out 317 as well to compare a few games. However, I've been on 319 most of the time, and I hadn't just updated it. I was running benchmarks with Metro 2033 on Turbo, then it failed shortly after (at least that's when I noticed it). I have a video on my channel on how to set manual power levels as well as disabling CPU boost which helps a lot with thermals. The biggest culprit in my opinion is when using Turbo mode and it boost to 40+ watts and 95c. That can't be good.
@jcmk3829 Жыл бұрын
Its happened to me with my 1st rog ally i exchanged it for another and just made the decision to upgrade the ssd to a 2tb to avoid this problem
@ChrisRainHeart Жыл бұрын
2tb ssd won't help you got extra 1tb storage from sd card.
@kaygee1311 6 ай бұрын
Can someone knowledgeable answer my quick question, is this issue still happening with the ROG Ally and the SD card ???
@filt3rless 6 ай бұрын
I wouldn't trust the SD Card reader on any Ally personally.
@CorruptionDee Жыл бұрын
This is really concerning, and I hope it's not a widespread issue. I've had my ROG ally since launch day and haven't had any issues other than the software issues that are the fault of Windows 11. With that said, I have a 1TB microSD card in my Ally, and while it has been working fine, I know that the Ally can get pretty hot and that it is next to the exhaust on top of the system. Obviously I have concerns as I don't want to lose my Ally or my microSD card. I know that Asus says that they acknowledge this issue and are looking into it, but the more I read about it the more I believe it may actually be a hardware issue. I don't know for sure so we can't say, All I do know is that there was a similar issue with the steam deck killing microSD cards as well, but that issue has since been resolved. I also have the exact same microSD card within my Steam Deck and it has never given me a problem. If this turns out to be a hardware issue it'll be a huge problem for everyone. They would have to issue a massive recall and that will not be good for the sales of the ally and the adoption of the ally.
@filt3rless Жыл бұрын
That is spot on, thanks for commenting :). When I first got my Steam Deck I actually ran into the SD Card slowing down to a crawl, it turns out it was a thing called "TRIM" that they now have built in called "Storage Maintenance Task". At the time though, it wasn't an option and had to be run manually in the Konsole. What would happen is after you've filled up the sd card, then removed some games and tried adding new games, it'd slow down. It had something to do with it not writing over the data of the deleted games/new empty space properly. I thought I had card failures on it at first, but then realized TRIM was causing it. I don't show it in the video, but I even tried using TRIM on the EVO then re-formatting it to windows, just to see if maybe that was it. Unfortunately it really seems like a hardware issue as you said :/. If it is, hopefully Asus will stand behind getting it resolved for people ASAP.
@Zoeyinterface Жыл бұрын
if you set the fans to manual fan curve the sd wont get that hot anymore ive done it and its works perfectly fine
@jollyrancherchick Жыл бұрын
Can anyone confirm that they’ve had this issue on the 317 bios? This problem didn’t pop up until the hot fix was released for bios 319 which makes me wonder if that has something to do with it?
@DeanSmith84 Жыл бұрын
Asus are going to release a update with a more agressive fan curve
@filt3rless Жыл бұрын
I was on 319 bios, so you might be on to something. However, the card was working fine for days for me, even after all updates. Then all the sudden it immediately did what it's doing with no recovery. I couldn't get it working properly for even a couple seconds after it initially started doing what you see in the video.
@xixstudios6710 Жыл бұрын
It started since the asus update on the 22nd. If you turn your ally let it cool off. it will work again when you turn off the console and when you restart and start playing again gets hot. it does it again
@DanicaDaystar Жыл бұрын
What games or software were you running off the card?
@filt3rless Жыл бұрын
I had some emulation as well as a couple steam games. Black ops 3 was the main game I had on the SD card that I ran. Most of the games though I had installed on the internal NVME. And I hadn't touched black ops or emulation when the card messed up. I wasn't actively using anything on the sd card.
@Valdrooskii Жыл бұрын
Never had this issue. Bought a Sandisk 1TB A2 inserted into the slot and it had to restart. Once it did, started downloading games into the card without any issues.
@filt3rless Жыл бұрын
That's great to hear!
@MithosDagon Жыл бұрын
Be careful with that. I had the same random issues and a restart would fix it till it didn't. Now my SD card slot cant read my 1TB Sandisk Extreme Plus card...put it works in other devices and works with the ally via USB dock...so I am just moving everything to my ssd.
@JDRated Жыл бұрын
I’m having the same issue. But when I close steam then the problem stop’s completely. My disk usage immediately drops as well.
@filt3rless Жыл бұрын
Hey, I also thought that could be it at first, but I had the issue without anything open, and even on a brand new install of windows. I have 2 other videos on my channel for CPU boost and manual power settings that will keep the system running a lot cooler. I'm pretty sure mine failed shortly after running a Metro 2033 benchmark across the Switch, Asus Laptop, Steam Deck & Ally. So it was boosting really hot, and then next thing you know I run into an issue.
@user-fo2xz4iq9s Жыл бұрын
I has the Ally since day one ( the May 2023 manufacturing version, not the April version) almost all games on a samsung evo 512 micro sd. And i did not have issues . Playing almost all the time on turbo 🤷🏻♂️
@filt3rless Жыл бұрын
Glad to hear it's holding up :). I'm wondering if maybe it is certain units that possibly have either a different reader, or some other weird defect that's causing it. If you've been using it a ton and the default Turbo mode with no issue, it makes me wonder. I'm glad I ran into the issue though so I could get a video out to help people. It's worth the hassle. I'm thinking about getting another one soon with an extended warranty.
@user-fo2xz4iq9s Жыл бұрын
@@filt3rlessmaybe some units had a different micro sd card reader, i don’t know. I think asus maybe had different suppliers for all components on the ally. I also did not had any issues with the joysticks or bad deadzones. And i have all updated, bios 319, last amd drivers, windows 11 … let’s see how this evolves in the near future. I’m really sorry for everyone who had issues with their Allys. By the way, i’m from Spain, and here the law said that any electronic device will have 3 years of warranty. So i will be covered with warranty until june 2026
@2ndtonone1000 Жыл бұрын
The only fix I came up with is reformat the SD card and use it as emulation and upgrade primary ssd drive to a 2 terabyte drive and you won't have anymore issues. Its definitely a hardware issue but the cards work fine in other devices, so you might have to update the card reader on the Rog Ally.
@MithosDagon Жыл бұрын
I already did this. My SD card was used exclusively for storing my roms and installing my emulators to it, and I still have the issue (sd card no longer showing via the slot). Luckily I still have my 3TB Steam Deck which I will play certain games on, the 1 TB card I put in the ROG Ally still works...and I installed a 2TB ssd in my ROG Ally. So I am not moving all the stuff from my sd card to the ssd via the usb dock.
@timaaaahhhh Жыл бұрын
How did they miss this in testing? Thanks assus.
@Sippycupman Жыл бұрын
I know sometimes when I restarted my rog my sd card wasn’t showing and I had to go to device manager, and disable the sd card, then enable it again and it worked perfectly fine for me
@Sippycupman Жыл бұрын
Hopefully this helps 🙌
@samsoulee Жыл бұрын
I had a similar problem with My GPD WinMax, Everytime I resumed from sleep the system was unresponsive, I had to specify the "Policies" which was related to the Write Cache (in the avanced tabs of the sd card) : had to set it to "quick removal"
@filt3rless Жыл бұрын
Thanks for the input! :). This was happening without the system sleeping. Most of my troubleshooting I was doing full restarts and never a wake up from sleep mode. I wish I still had it to try changing the Write Cache like you said though :/. I ended up getting to BestBuy 20 minutes before they close on the last return day haha.
@Dstalli13 Жыл бұрын
@@filt3rlessDoes the replacement have the same issue?
@hatsumiwest Жыл бұрын
Same problem. Took mine back and got a replacement. Not using SD card reader at the moment.
@teekay979 Жыл бұрын
same
@jdmzdomokun253 7 ай бұрын
Ive had mine since it came out and it still hasnt worked
@gsprings43 Жыл бұрын
interesting,,,,no problems with mine,,,but then,,,,i put the sd card in and have'nt removed it once since i got it,,,,could be the type or brand of card you are using
@gsprings43 Жыл бұрын
i am running a 512 gb samsung evo card,,,,no problems
@Bishwashpoudel 11 ай бұрын
I am having the same issue. It ran quite well for 3 weeks and suddenly the SD card stopped working. I tried different cards, driver updates, and so on, didn't work. Sent for RMA. it says they have to order replacement parts. My guess is the card reader is fried up due to the heat. I don't know if they like to replace a car reader then it will fry up again. I will try to return if possible. And will go for a Deck. My worst purchase of 2023.
@filt3rless 11 ай бұрын
Even if you RMA it, the new units still have the same issue. I doubt Asus will fix this. They'll most likely just make a ROG Ally 2 and fix it in the next generation. However, for me, the system is worth it even without the SD Card Reader. But I really like the FreeSync display/extra performance and being able to run anything on windows. I'd say you should return it though if you're not okay with the SD Card reader not working and/or have additional things you don't like about the system.
@gilbertwalthers13 11 ай бұрын
Do we have a fix for this? Or just more acknowledgment we can do nothing about it.
@filt3rless 11 ай бұрын
No fix, it's the reader failing. If it doesn't bother you then I wouldn't RMA it. Had multiple people who RMA'd their unit, got it back with other things not working. And even if you get a new one, I'd say it's just a matter of time before that one would do the same thing since they haven't physically changed anything.
@zzzzzap Жыл бұрын
The Rog Ally originally was intended to be a Toaster! ;-D
@peter58murray Жыл бұрын
only the higher speed cards are having heat issues..ive been using slower speed cards that still work as they should and ive had zero sd card port overheating issues
@filt3rless Жыл бұрын
Glad you're not having issues. On my 2nd ROG Ally the USB-C port was messed up, now I'm on my 3rd. I feel I attract faulty devices somehow 😂. However, the 3rd one seems to be working great :)
@peter58murray Жыл бұрын
@filt3rless don't get me wrong I'm treating mine gently but so far...its playing all my steam games spot on...only a couple of games get to 95c .most are under 80 ....so far I've had no issues and I use mine every day . The battery life could be be better but we always want more battery lol
@envykz Жыл бұрын
I ran into the exact same problem as you. Unfortunately I cannot refund my Ally as it’s already been over 14 days for me unless Asus announces a recall. I have sent mine in to Asus to repair.. Hopefully this fixes things. I can swap my SSD to a 2TB so I’m okay if they tell me I just can’t play games on it anymore, at least let me use it to occasionally transfer files. But I simply can’t accept a dead microsd slot.
@filt3rless Жыл бұрын
Did they tell you how long it'll be before you get the device back? Once you get it back, I'd run it in manual mode and lock it to 25W. It keeps the temps around 75C and stops it from boosting. Not saying it won't happen again, but preventing the 95c it hits in Turbo could definitely help.
@JerseyJohnnysElectronicsGaming Жыл бұрын
I haven't even used my SD card yet, I have a 1TB card I'll load up with all my roms and then install launchbox on it. I always need to put neogeo, and super nintendo on every device I have lol. I did upgrade to the sabrent 2tb ssd, I have to say, I haven't had my SD card fail yet,but I Also havent installed anything on it yet. I been using my 2tb m.2 mostly and just now, in a air-conditioned room that's freezing (according to my girlfriend) 61degrees, anyway The HEAT coming from the top left hand side of the Rog Ally was insanely hot. The temps were jumping all over the place but it was running in the 90°c , I dont know if it's the fans not working well enough or is the 2tb sabrent m.2 drive running so hot it's making everything that hot. It def was hot enough that I feel eventually stuff is going to start failing because of heat. Does anyone know if ryzen master works on the Ally, so we could do a negative curve undervolt?
@filt3rless Жыл бұрын
I have 2 other videos on the channel about "CPU Boost" and "Manual Power Levels". They'll get the system running around 75c under full load.
@thelastalliance1418 Жыл бұрын
My sd card reader in my ally failed just like yours exactly. I haven't sent it back yet but it's a huge bummer
@filt3rless Жыл бұрын
That's super unfortunate :/. Hopefully Asus gets it fixed soon and I'm glad you were able to send it back.
@Darkhound11 Жыл бұрын
I hope they get this fixed.
@KXNGKAN3 Жыл бұрын
Had the same issue, I just upgraded the SSD to a 2TB and got rid of the SD card altogether. 🤷🏽♂️
@rushmore3927 Жыл бұрын
Not me. The card slot is great for emulation, so using a 1TB Ultra for that. So far.....works great.
@E55666 Жыл бұрын
Mine is an April manufacture and it does not have this problem
@filt3rless Жыл бұрын
Glad to hear yours is working well! :)
@slowfkn808 Жыл бұрын
Asus already said if your SD reader fails, send it in for a free replacement. There is speculation that it is actually a voltage issue due to firmware, regardless just get it replaced. Also, it's strange to buy a device that fast to use the SD card reader
@ChrisRainHeart Жыл бұрын
Wish to have more memory storage - is strange? Even if you install 2tb ssd like I do - sd card still can provide 1 more tb for media, gameplay recording, small games etc
@Cryptech1010 Жыл бұрын
2 TB is not enough if you like alot of games and porn.
@ZaberfangX Жыл бұрын
unless the solder point weaken from all the heat going pass the SD card slot
@TheAldo32 Жыл бұрын
It's happening the same here exactly as your video explains. My card reader doesn't even attempt to read any card I put in the device I'm assuming the card reader took a complete 💩. It sounds like an rma coming soon for everyone that bought this device. Other option would be keep it and install a 2tb internal ssd and forget the sd card unfortunately
@filt3rless Жыл бұрын
If you really like the device, I'd keep it and throw the 2TB in there. Might as well wait for Asus to actually figure out and fix whatever is causing it before getting another unit that could have the same issue.
@TheAldo32 Жыл бұрын
@filt3rless definitely keeping it. Also I was able to bring the sd card reader back to life doing an hard reset to device from the bios. This time I'm not going to use the sd card until there is an Actual fix. At least I know the the sd card reader is now working. Also I contact asus and wrote what exactly happened to my device and what I did to fix at least for my device. 👍
@jamesl.5849 Жыл бұрын
I have the same problem with a Sandisk 1TB extrema but work fine in a USB reader.
@RGSPro Жыл бұрын
So basically asus needs to recall all of them and replace the mainboard with a version that has the sd card reader on the other side of the board...
@mcwiggi4163 Жыл бұрын
Sticking to the Steam Deck, I had mine since the beginning and it only froze like 3 times. Other than that no issues. And yes the Hardware is inferior but an upgrade is not worth the struggle
@jabbajawz Жыл бұрын
CORRECTION. APU and screen are inferior. Other than that. SD has WAY better hardware.
@MithosDagon Жыл бұрын
Yeah, luckily I didn't sell my steam deck lol and will still use it to play certain games. I am now moving all my emulators/roms to the 2TB ssd until I hear about a fix.
@asfdaew Жыл бұрын
When you have 100% activity and no data, it means Windows is stuck waiting for the SD slot to read/write data. There is activity and the activity is wait and retry.
@reynoldcracker02 Жыл бұрын
What is going on! I use this device exclusively in a custom mode that runs at 15TDP and custom fan curve and the service doesn't go over 60 Celsius so why did it happen to me? This is completely stupid, heat cannot be an issue to me. I never use turbo mode and yet i had the exact same problem. Using USB reader makes it work fine but this is unacceptable.
@filt3rless Жыл бұрын
Sorry to heat that. My guess is it's a design flaw, and happen to fail at some point no matter what, even if it's months down the line. I'm guessing alot of people aren't using it, which is why it's not more widespread as people don't realize theirs isn't working. Also, a lower class speed card might still work. If you have a slower card you could try it and see.
@Numberofthings Жыл бұрын
This is a problem with the formatting of the SD card
@eddieos Жыл бұрын
This happened to me also, I think the SD card slot fried and not the SD card itself, since mine worked via USB dongles later on. Anyways I exchanged my device easy.
@johndavis29209 Жыл бұрын
Do you remember what you were doing when it happened? Been trying to run my device cool while playing games from SD card to prevent issue until Asus does something.
@filt3rless Жыл бұрын
This happened shortly after I was putting together a video showing Metro 2033 performance between multiple devices (Steam Deck, ROG Ally, Nintendo Switch and an Asus Laptop). I was running the system in the default Turbo for the purposes of the video instead of the manual profiles I usually run.
@Anthul65 Жыл бұрын
Never ever buy electronics on day 1. Lesson learned😁
@gooddempsey Жыл бұрын
It’s such a shame. I really like the ally way more than the steam deck. But I had to return mine and go crawling back to the steam deck after hearing about all these sd card failures
@filt3rless Жыл бұрын
I did the same thing, I have that Samsung EVO card in the steam deck with a bunch of games loaded on it, no issues. Very low watt/heat usage on the Steam Deck compared to the Ally. It is hard to go back to the Steam Decks level of performance after using the Ally though haha. Hopefully Asus gets this figured out soon.
@gooddempsey Жыл бұрын
@@filt3rless for me the hardest part is going back to the steamdeck screen. Always thought the steamdeck had a decent display but after playing on the ally I don’t feel that way at all. Vibrantdeck helps but still not close.
@filt3rless Жыл бұрын
@@gooddempsey Haha so true! The responsiveness, clarity, and everything about the Ally screen is leaps above. It sucks Asus is teasing us with such amazing hardware, but then having a couple, whats looking like, fatal flaws :/ On the Steam Deck I recently enabled developer mode, and updated to the main channel & Steam OS 3.5, it now has a built in color slider (as I didn't want to install 3rd party plugins this go around). I was thinking about doing a video on that, but I'm not sure people should be running preview/beta channels as they could run into issue. Luckily Steam OS 3.5 should be coming out soon! I just want Valve to take what the ROG Ally did, improve it, and put it in a Steam Deck 2. That'd be an instant pre-order for me.
@kiss4luna Жыл бұрын
the SD card position is simplely too close to the exhaust vent and gets heated
@filt3rless Жыл бұрын
It definitely seems that way to me. And SD Cards usually have a heat rating of 85c, while it's not touching the heat exchange, it's still so close to something that is venting off 95c that I think it's definitely an issue.
@gerpogi Жыл бұрын
Hey man i have the same issues and the same symptoms. Heres the steps how i fixed mine. Unplug microsd >open file explorer>plug it back>when microsd shows, rightclick then format> uncheck quick format then run it. Itll take about 30 min-1hr. got my microsd worling again . Hope it helps
@sals.4452 Жыл бұрын
I’ve had the same issue with my 256 Samsung evo. Thought it was cooked. I bought a San disk extreme pro 512 and did the same thing. I do think it is a software issue as it worked fine for weeks until an auto update rendered the sd card reader useless. Asus has made a public statement about the issue. I love my ally too much to return it and I have installed a 2tb ssd in it so I don’t need the 512 sd card.
@sals.4452 Жыл бұрын
I’m on the phone with Asus. I’ll update and let you guys know if it’s a software or hardware issue
@sals.4452 Жыл бұрын
They acknowledged the issues but they won’t say at the moment if it’s hardware or software
@filt3rless Жыл бұрын
Hey I just bought a brand new ROG Ally and I followed the exact same steps as in this video, and my SD Card worked perfectly. The Samsung in the video. So I'm thinking for sure it's hardware, or the new system should have done it as well. I tested it before all the updates and after updating everything to the latest, no issues. I just posted the video a few hours ago.
@sals.4452 Жыл бұрын
@@filt3rless they said a replacement is covered under warranty so I might just have it replaced as the included charger just stopped working
@glovedcop69 Жыл бұрын
Supposedly asus is going to release a statement about this today.
@filt3rless Жыл бұрын
I'll definitely be looking forward to hearing what they say. Hopefully it's good news.
@glovedcop69 Жыл бұрын
@@filt3rless you and me both...I was going to buy one this weekend, but I use SD cards a lot so I decided to hold off for now.
@filt3rless Жыл бұрын
@@glovedcop69 Glad the video helped out! I worked on getting it out as fast as possible just in case others where thinking about buying one OR had the issue already. I'd hate for people to wait for Asus to push an "update" only to realize it's a hardware issue after they're out of the return window.
@ninhosensei Жыл бұрын
Well, I was hoping to use sd card, but will invest in an ssd 2tb
@glovedcop69 Жыл бұрын
@@ninhosensei I was thinking about that but saw them for about 200$ making a 700$ device over $900. I had to reconsider.
@Kota1L 11 ай бұрын
Why I didn't know about this issue before buying asus rog ally instead of buying steam deck...
@GobuchulHorza Жыл бұрын
Mine has failed today in exactly the same way as this one
@wrc436 Жыл бұрын
we have same issue.. did you solve this issue? i might send it for RMA
@filt3rless Жыл бұрын
It's related to heat in my opinion. I found out a lower class card would work, but the 2 higher class V30 cards didn't. So I suspect the reader itself was on the way out, and couldn't handle faster cards. The reader I believe is rated at UHS-II which is 300MB/Sec, so U3/V30 cards I was using are using around 30% of the readers capability. I ended up swapping my ROG and the new one had no issues with the exact same card that wasn't working before, so definitely something with the reader itself in my case.
@myaccount__7269 Жыл бұрын
I returned mine too, gets way too hot
@filt3rless Жыл бұрын
I agree. I have 2 other videos on the channel that will get the system down into the 70's the entire time. Almost no performance loss. One is disabling CPU Boost, the other is setting power levels manually to 25W. It helps a lot. I was benchmarking mine and working on creating a fun video for the channel comparing my Asus laptop, Nintendo Switch, Steam deck and Ally, but then it failed :/. If I get another one, I'm permanently disabling CPU Boost and never unlocking the power settings or using Turbo mode 🤣
@huludical1 Жыл бұрын
I have experienced this as well
@Bleed.Blue1990 Жыл бұрын
Its only matter of time before you fry your sd card if you keep trying to get it working on Ally, same thing happened to me so I returned the Ally at best buy and got store credit for the sd card.
@filt3rless Жыл бұрын
Glad you were able to return it and get money back for the failed card! I'm really glad I also bought mine from BestBuy so I was able to walk in and return it without hassle. I don't want to play the RMA game with Asus.
@Bleed.Blue1990 Жыл бұрын
@@filt3rless Yeah its too expensive for me to justify Asus fixing it anytime soon. Ill wait for few months and see if they do some hardware changes. My unit was 100% acting up exactly like yours and good thing you didn't risk it either.
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