Samsung has a fix available which is a small strip of aluminum that wrap around the heating tube and extends into the drain hole. It might be free for all that I know. It’s included on all new refrigerators.

Hope it works for you. Best.

You're very welcome, glad it fixed the problem. Take Care, Cheers.

& a Lot better than trying to pass a kidney stone...

How did you clean them. Mine is getting stuck with the tubing i am trying to guide dom=n there.

This is something in my skill level!! Going to give it shot!

Mine did the same thing. I've had my refrigerator for 7 yrs.

I would guess it's purpose is to prevent warm/ambiant air rising up the hose and greating more condensatiion.

Kaine, the water comes from from the ice melting during it's defrost cycle. Ice forms on the evaporator when warm air enters (from opening the fridge door). It condenses on the evaporator and forms ice. This is a normal occurrence in all fridge/freezers. There is a heating element designed to melt the ice and drain the water away. When taking stuff out, or putting stuff into the fridge, keep the time that the doors stay open, to a minimum. Kids are often the culprits.... ;)

That would work too, but I think the idea behind the duck bill is to prevent warm air travelling up the tube into the fridge, or leaking cold air out of the fridge.

@@joeshmoe6686 No too much water in the drain pan the fan won't evaporate it properly

Jefferson, I address the whole evaporator assembly and my home-made fin/tab in my longer video here. kzfaq.info/get/bejne/eMh-iceS3bOocp8.html This video is intended as a quick and easy, non technical video which may or may not solve a common problem. The decolorization/dirt in the duck-bills shows that it is not just pure condensed water draining away. Dust, pet dander, cooking vapors and any air born impurities can enter the fridge when the doors are opened, and will be drawn over the evaporator in time. Under normal operating conditions, any water reaching the drain is quickly drained away by gravity. The fin/tab in my opinion is to melt any clumps of ice that fall during the defrost and obstruct the drain hole, not to heat the inside of the drain as the drain exits the cold environment in short order. Heat is reluctant to travel in a downwards direction. What works for one fridge may not work for others, hence the 100's of videos' out there on this subject. I honed in on a cheap and easy fix to try before going elbows deep with tools. If you read the comments section, you will find that it has worked more than one person. Mission accomplished.

Hi John, can you post a link how to do it? Thanks a a lot!

The drain sleeve can still get clogged with garbage

The bottom long scew on the panel just keeps going round and round & not coming out when I try to take off the panel. Any idea's? I don't want to force or break anything.

I'm not sure that I understand how this mod makes the fridge work any harder, as you imply? The duckbill still retains it's original shape. The advantage of this mod is that if the duckbill does become clogged with lint and debris, the head of water that builds up in the pipe now has the ability to force the duckbill open and flush the obstruction out. After this, it returns to it's original shape. No extra Kilowatts were harmed or consumed during this modification..... ;)

@@joeshmoe6686 if you cut that bottom part off, it doesn’t close as well as it should. Warm air will back feed into the fridge. It will change the temp readings on those sensors, it will end up working harder.

We too, have not had good luck with Samsung products.... such a shame really.

I have to agree with you for sure. Compared to the N.A. fridges I owned before which were problem free and easy to maintain. Too bad they all went to China to produce their products. Customer service is like pulling teeth.