Max Medert, MD and Shannon Wong, MD discuss lessons learned on how to build and create a great work culture.
The seeing eye to eye (SEE) podcast with Shannon Wong, MD and Max Medert, MD is a podcast with two eye surgeons discussing medicine, business and life.
Shannon Wong and Max Medert are ophthamologists/eye surgeons at Austin Eye in Austin, TX in practice together.
0:01 Drinking water. How much is too much? How much is enough? (Random thoughts)
4:40 Work culture ….introduction
6:30 How our culture has evolved over the past 30 years….Lessons learned on what works and what does not work
15:09 Our work culture 1997-2012. The early years. Mistakes made. Misguided philosophies that prevent building a great culture.
21:00 The importance and value of building a great team. Decentralized command.
24:12 Identifying talented people and developing them to become an integral member of our organization.
26:05 Identifying individuals who are not the best fit within an organization based on personality fit.
28:39 Drama in the workplace. The concept of constructive drama and psychological safety in the workplace.
33:04 The importance of the hiring process. Identifying talent.
35:37 Defining our culture and mission statement and getting buy-in from the staff. Character attributes that are integral to our work culture.
37:13 The 4 laws of combat and 5 mindsets for victory from Echelon Front, Jocko Willink and Leif Babin
43:04 Every problem is solvable with human effort and financial resources
44:00 The leadership mindset.
46:29 Learning from the character attributes of others to improve ourselves
48:08 A person who always thinks that they are right. The Ego.
51:56 Humility is the most important quality of a leader. Taking ownership of problems and finding solutions.
53:23 The talent war. 9 core characteristics of high potential individuals.
54:20 Hire for character. Train for skill.
1:09:08 Models for organizations